Chapter 10 - 11 Pricing Products: Pricing Considerations and Approaches Pricing Strategies Learning Goals 1. 2. 3. Identify and define the internal factors affecting a firm’s pricing decisions Identify and define the external factors affecting pricing decisions, including the impact of consumer perceptions of price and value Contrast the three general approaches to setting prices 2 Learning Goals 1. 2. 3. Identify and define the internal factors affecting a firm’s pricing decisions Identify and define the external factors affecting pricing decisions, including the impact of consumer perceptions of price and value Contrast the three general approaches to setting prices 3 Definition Price The amount of money charged for a product or service, or the sum of the values that consumers exchange for the benefits of having or using the product or service. 4 Price has Many Names Rent Fee Rate Commission Assessment Tuition Fare Toll Premium Retainer • • • • • Bribe Salary Wage Interest Tax 5 What is Price? Dynamic Pricing on the Web allows SELLERS to: Monitor customer behavior and tailor offers. Change prices on the fly to adjust for changes in demand or costs. Aid consumers with price comparisons. Negotiate prices in online auctions and exchanges. 6 Online travel seller Orbitz guarantees the lowest price 7 What is Price? Price and the Marketing Mix Only element to produce revenues Most flexible element Can be changed quickly Common Pricing Mistakes Reducing prices too quickly to get sales Pricing based on costs, not customer value 8 Factors to Consider When Setting Price Internal Factors Marketing objectives Marketing mix strategies Costs Organizational considerations Market positioning influences pricing strategy Other pricing objectives: Survival Current profit maximization Market share leadership Product quality leadership 9 In these ads, State Farm positions on “relationships,” Allstate positions on “price” 10 Factors to Consider When Setting Price Internal Factors Marketing objectives Marketing mix strategies Costs Organizational considerations Pricing must be carefully coordinated with the other marketing mix elements Target costing is often used to support product positioning strategies based on price Non-price positioning can also be used 11 Factors to Consider When Setting Price Internal Factors Types of costs: Marketing objectives Marketing mix strategies Costs Organizational considerations Variable Fixed Total costs How costs vary at different production levels will influence price setting Experience (learning) curve affects price 15 The Experience Curve 16 Factors to Consider When Setting Price Internal Factors Marketing objectives Marketing mix strategies Costs Organizational considerations Who sets the price? Small companies: CEO or top management Large companies: Divisional or product line managers Price negotiation is common in industrial settings where pricing departments may be created 17 Learning Goals Identify and define the internal factors affecting a firm’s pricing decisions Identify and define the external factors affecting pricing decisions, including the impact of consumer perceptions of price and value Contrast the three general approaches to setting prices 18 Factors to Consider When Setting Price External Factors Types of markets Nature of market and demand Competitors’ costs, prices, and offers Other environmental elements Pure competition Monopolistic competition Oligopolistic competition Pure monopoly Consumer perceptions of price and value Price-demand relationship Demand curve Price elasticity of demand 19 The Mastercard “Priceless” campaign helps show that prices are somewhat intangible and can be relative to the consumer and the situation Marketing in Action 20 21 22 23 Factors to Consider When Setting Price External Factors Types of markets Nature of market and demand Competitors’ costs, prices, and offers Other environmental elements Pure competition Monopolistic competition Oligopolistic competition Pure monopoly Consumer perceptions of price and value Price-demand relationship Demand curve Price elasticity of demand 24 The Demand Curve 25 Factors to Consider When Setting Price External Factors Nature of market and demand Competitors’ costs, prices, and offers Other environmental elements Consider competitors’ costs, prices, and possible reactions when developing a pricing strategy Pricing strategy influences the nature of competition Low-price low-margin strategies inhibit competition High-price high-margin strategies attract competition Benchmarking costs against the competition is recommended 26 Prices for MP3 players get more competitive with the help of online shopping agents like PriceGrabber.com 27 Factors to Consider When Setting Price External Factors Economic conditions Nature of market and demand Competitors’ costs, prices, and offers Other environmental elements Affect production costs Affect buyer perceptions of price and value Reseller reactions to prices must be considered Government may restrict or limit pricing options Social considerations may be taken into account 28 Learning Goals Identify and define the internal factors affecting a firm’s pricing decisions Identify and define the external factors affecting pricing decisions, including the impact of consumer perceptions of price and value Contrast the three general approaches to setting prices 29 Major Considerations in Setting Price 30 General Pricing Approaches Cost-Based Pricing: Break-Even Analysis and Target Profit Pricing Break-even charts show total cost and total revenues at different levels of unit volume. The intersection of the total revenue and total cost curves is the break-even point. Companies wishing to make a profit must exceed the break-even unit volume. 33 General Pricing Approaches Break-Even Analysis and Target Profit Pricing Revenues 1000 Target Profit $200,000 800 Thousands of Dollars Total Costs Break-even point 600 400 Fixed Costs 200 0 10 20 30 40 Sales Volume in Thousands of Units Quantity To Be Sold To Meet Target Profit 34 Cost-based versus Value-based Pricing 35 General Pricing Approaches Value-Based Pricing: Uses buyers’ perceptions of value rather than seller’s costs to set price. Measuring perceived value can be difficult. Consumer attitudes toward price and quality have shifted during the last decade. Value pricing at the retail level Everyday low pricing (EDLP) vs. high-low pricing 36 37 The discount retailer Target has begun to offer “no wait” medical clinics in some stores at lower prices than traditional health care institutions Marketing in Action 1038- 38 Source: Business Week General Pricing Approaches Competition-Based Pricing: Also called going-rate pricing May price at the same level, above, or below the competition Bidding for jobs is another variation of competitionbased pricing Sealed bid pricing 39 Competitive Prices on Music Downloads Marketing in Action 40 41 Learning Goals Identify and define the internal factors affecting a firm’s pricing decisions Identify and define the external factors affecting pricing decisions, including the impact of consumer perceptions of price and value Contrast the three general approaches to setting prices 42 Pricing Strategies Learning Goals 1. 2. 3. 4. Describe the major strategies for pricing imitative and new products Explain how companies find a set of prices that maximize the profits from the total product mix Discuss how companies adjust their prices to take into account different types of customers and situations Discuss the key issues related to imitating and responding to price changes 45 Definitions Market-Skimming Pricing Setting a high price for a new product to skim maximum revenues layer by layer from segments willing to pay the high price. Market-Penetration Pricing Setting a low price for a new product in order to attract a large number of buyers and a large market share. 46 Skimming Pricing Example Most consumer electronic products enter at a high price with skimming. For example, the iPod entered around $259 in 2004. Check the current price at amazon.com Click on iPod for website Marketing in Action Learning Goals 1. 2. 3. 4. Describe the major strategies for pricing imitative and new products Explain how companies find a set of prices that maximize the profits from the total product mix Discuss how companies adjust their prices to take into account different types of customers and situations Discuss the key issues related to imitating and responding to price changes 48 Product Mix Pricing Strategies Product Line Pricing Setting price steps between product line items. Price points Optional-Product Pricing Pricing optional or accessory products sold with the main product 49 Product Line Pricing Oral B has a full line of electric toothbrushes. Visit the site to see the products and examine attributes which justify price differences Click on screenshot for website Marketing in Action Product Mix Pricing Strategies Captive-Product Pricing Pricing products that must be used with the main product High margins are often set for supplies Services: two-part pricing strategy Fixed fee plus a variable usage rate 51 Captive Product Pricing Companies like Gillette will often price the razor at or below cost and make the profit on the blades Marketing in Action Product Mix Pricing Strategies By-Product Pricing Pricing low-value by-products to get rid of them Product Bundle Pricing Pricing bundles of products sold together 53 54 How does AOL bundle? Click on screenshot for website Marketing in Action Learning Goals 1. 2. 3. 4. Describe the major strategies for pricing imitative and new products Explain how companies find a set of prices that maximize the profits from the total product mix Discuss how companies adjust their prices to take into account different types of customers and situations Discuss the key issues related to imitating and responding to price changes 56 Price Adjustment Strategies Strategies Types of discounts Discount / allowance Segmented Psychological Promotional Geographical International Cash discount Quantity discount Functional (trade) discount Seasonal discount Allowances Trade-in allowances Promotional allowances 57 This small inn located in a summer resort uses seasonal discounts Marketing in Action Price Adjustment Strategies Strategies Types of segmented pricing strategies: Discount / allowance Segmented Psychological Promotional Geographical International Customer-segment Product-form pricing Location pricing Time pricing Also called revenue or yield management Certain conditions must exist for segmented pricing to be effective 59 Movie theatres, resorts and hotels often use segmented pricing for children Marketing in Action Price Adjustment Strategies Conditions Necessary for Segmented Pricing Effectiveness Market must be segmentable Segments must show different demand Pricing must be legal Costs of segmentation cannot exceed revenues earned Segmented pricing must reflect real differences in customers’ perceived value 61 Price Adjustment Strategies Strategies The price is used to say something about the product. Discount / allowance Segmented Psychological Promotional Geographical International Price-quality relationship Reference prices Differences as small as five cents can be important Numeric digits may have symbolic and visual qualities that psychologically influence the buyer 62 Psychological Pricing This ad for a luxury priced car attempts to show that Mercedes owners form important relationships with their cars Marketing in Action Price Adjustment Strategies Strategies Discount / allowance Segmented Psychological Promotional Geographical International Temporarily pricing products below the list price or even below cost Loss leaders Special-event pricing Cash rebates Low-interest financing, longer warranties, free maintenance Promotional pricing can have adverse effects 64 Promotional Pricing Cell phone marketers will take a loss on the phone to use as a promotional discount Marketing in Action Price Adjustment Strategies Promotional Pricing Problems Easily copied by competitors Creates deal-prone consumers May erode brand’s value Not a legitimate substitute for effective strategic planning Frequent use leads to industry price wars which benefit few firms 66 Price Adjustment Strategies Strategies Discount / allowance Segmented Psychological Promotional Geographical International Types of geographic pricing strategies: FOB-origin pricing Uniform-delivered pricing Zone pricing Basing-point pricing Freight-absorption pricing 67 Price Adjustment Strategies Strategies Discount / allowance Segmented Psychological Promotional Geographical International Prices charged in a specific country depend on many factors Economic conditions Competitive situation Laws / regulations Distribution system Consumer perceptions Corporate marketing objectives Cost considerations 68 Learning Goals 1. 2. 3. 4. Describe the major strategies for pricing imitative and new products Explain how companies find a set of prices that maximize the profits from the total product mix Discuss how companies adjust their prices to take into account different types of customers and situations Discuss the key issues related to imitating and responding to price changes 69 Price Changes Initiate price cuts when a firm: Has excess capacity Faces falling market share due to price competition Desires to be a market share leader Initiate price increases when a firm can increase profit faces cost inflation faces greater demand than can be supplied 70 Price Changes Alternatives to Increasing Price Explore more cost effective production or distribution Reduce product size Remove features Unbundle the product 71 Price Changes Buyer reactions to price changes must be considered. Competitors are more likely to react to price changes under certain conditions. Number of firms is small Product is uniform Buyers are well informed 72 Responding to Competitors’ Price Changes Responding to competitors’ price changes Evaluate the competitors’ reason for the price change Evaluate marketplace response to the price change Considers own product’s strategy 73 Responding to Competitors’ Price Changes Kellogg’s Responds to Price Cuts In 1995, a government study called “Consumers in a Box” called for lowering of cereal prices. Cereal prices had increased faster than most other food products. Marketing in Action Kellogg’s Responds to Price Cuts In 1996, Kraft announced 20% across the board price cut. Kellogg’s followed with 19% cut. Kellogg’s also introduced lower price bagged cereal. Marketing in Action Public Policy and Pricing Pricing within Channel Levels Price-fixing Competitors cannot work with each other to set prices Predatory pricing Firms may not sell below cost with the intention of punishing a competitor or gaining higher long-run profits or running a competitor out of business. 77 Public Policy and Pricing Pricing across Channel Levels Price discrimination Retail price maintenance Deceptive pricing Bogus reference / comparison pricing Scanner fraud Price confusion 78 Learning Goals 1. 2. 3. 4. Describe the major strategies for pricing imitative and new products Explain how companies find a set of prices that maximize the profits from the total product mix Discuss how companies adjust their prices to take into account different types of customers and situations Discuss the key issues related to imitating and responding to price changes 79