Johns Hopkins University Engineering Business and Management: 530.461/660.461 Fall 2009 Instructor: Dr. Neil Rothman Contact Information: 104 Whitehead Hall rothma1@jhu.edu Office hours: Mon 7:45 – 8:45pm Wed 7:45 – 8:45pm Or by appointment Date and Time: Section 1 – Monday 5:00 – 7:45pm, Shriver 104 Section 2 – Wednesday 5:00 – 7:45pm, Latrobe 107 Course Description: An introduction to the business and management aspects of engineering organizations, including new product and technology development strategy, innovation, intellectual property protection, development processes, and project management. The course utilizes lectures, case analyses, readings, and team assignments to develop insight into managerial roles and challenges. Historical examination of technology evolution provides a backdrop for the analysis of the commercialization potential and construction of a business case for a specific technology. Required Materials: Readings on electronic reserve: o Design Paradigms, Case Histories of Error and Judgment in Engineering, Henry Petroski o The New Business Road Test, John W. Mullins o "Comparing Academic and Corporate Technology Development Processes", Bradley L. Golish, et al. Course Objectives: This course seeks to expose the undergraduate student to the operations of engineering organizations and the commercialization of new technologies and products. A student who successfully completes this course should be capable of: o understanding the interrelationship between technology evolution and historical, social, and economic changes o understanding the development of product and technology innovation strategies and how their implementation impacts the structure and management of the engineering business o understanding the process by which new technologies and products are developed and commercialized o analyzing the commercial viability of new technologies and products Student Responsibilities: o Students are expected to have completed the assigned readings and cases prior to each class period and be prepared to present them to their peers. Johns Hopkins University Engineering Business and Management: 530.461/660.461 Fall 2009 o o o o It is the responsibility of the student to obtain notes and assignments from colleagues for any classes that are missed. Unless otherwise specified, all assignments are to be done individually. Laptops are not permitted in class. All assignments are to be submitted in hard copy (not handwritten) and on time. Grading A 90 – 100 B 80 – 89 C 70 – 79 Plusses and minuses may be used at the instructor’s discretion. Case studies – 35% Readings – 25% Team project – 25% Class participation – 15% There is no final exam in this class, but the final team report and presentation will be due on the dates scheduled for final exams: Section 1 – December 14; Section 2 – December 16. The instructor reserves the right to change topics, readings, cases, and assignments in order to further course objectives. Cases: During a case course, you may find it hard to measure how much you are learning from the cases. This contrasts with lecture and/or problem courses where experience has given you an intuitive feeling for how well you are acquiring substantive knowledge of theoretical concepts, problem solving techniques and instructional practices. But in a case course where analytical ability and the skill of making sound judgments are less apparent, you may lack a sense of solid accomplishment, at least at first. Admittedly, additions to one’s managerial skills and powers of diagnosis are not as noticeable or as tangible as a binder full of lecture notes. But this does not mean they are any less real or that you are making any less progress in learning to be a manager. In the process of searching for solutions, very likely you will find that you have acquired a considerable knowledge about types of organizations, the nature of various businesses and the range of management practices. Moreover, you will be gaining a better grasp of how to evaluate risk and cope with the uncertainties of enterprise. Likewise, you will develop a sharper appreciation of the common and the unique aspects of managerial encounters. Such is the essence of management, and learning through the case method is no less an achievement. If throughout the course you can remain open to the diverse views found in your community of students while developing your own skills of critical reasoning and decision making, your learning will climb to heights accessible to a select few. Johns Hopkins University Engineering Business and Management: 530.461/660.461 Fall 2009 Excerpted form “Case Preparation for the Beginner: A Nudge Toward an Open Door”, written by Associate Professor William F. Crittenden of Northeastern University, January 1998, p.41. Ethics Policy: The strength of the university depends on academic and personal integrity. In this course, you must be honest and truthful. Ethical violations include cheating on exams, plagiarism, reuse of assignments, improper use of the Internet and electronic devices, unauthorized collaboration, alteration of graded assignments, forgery and falsification, lying, facilitating academic dishonesty, and unfair competition. Report any violations you witness to the instructor. You may consult the associate dean of student affairs and/or the chairman of the Ethics Board beforehand. See the guide on “Academic Ethics for Undergraduates” and the Ethics Board Web site (http://ethics.jhu.edu) for more information. Questions on Readings 1. Summarize the reading briefly 2. What are the lessons for those who manage engineering organizations or develop and commercialize new technologies/products? 3. No more than 1 page in length Case 1. 2. 3. 4. Study Guidelines Summarize the story briefly What are the conflict/principal issues in the case? What should the managers do? What are the lessons for those who manage engineering organizations? 5. No more than 1 page in length Team Assignments As a team you will investigate the commercial potential for a new technology. Interim team assignments are intended to provide continuous feedback throughout the team project. They will not be graded, but comments and recommendations will be provided. The final report and class presentation will make up the entire project grade for the team. Johns Hopkins University Engineering Business and Management: 530.461/660.461 Fall 2009 Sect 1 Sect 2 9/14 9/2 Product Innovation Strategy 9/9 Organizational Structure and Management 9/21 9/28* 9/16 10/5 9/23 10/12 10/19 Subject Technology Evolution Guest Lecture: Technology Development in Large Organizations Sources and Types of New Technologies Guest Lecture: University Technology Transfer Case Due Army Crew Team, Harvard Business School Press 9-403131 Reading Due Team Assignments HBR ideacast 58: Three Signs of a Miserable Job (iTunes or hbsp2.libsyn.com/rss) Design Paradigms - Chapter 4 - Galileo and the Marble Column, Chapter 7- The Britannia Tubular Bridge ISBN 0-521-46649-0 Nintendo, Harvard Business School Press HKU814 "Comparing Academic and Corporate Technology Development Processes" J PROD INNOV MANAG 2008;25:47–62 9/30 Innovation and Technology Development Materials Technology Corporation, Harvard Business School Press 9-696082 "Smart Growth: Innovating to Meet the Needs of the Market Without Feeding the Beast of Complexity" http://knowledge.wharton.upenn.edu 10/7 New Product Development Process IDEO, Harvard Business School Press 9-600-143 "The Black & Decker Corporation: Compact Power – Innovation in the Cordless Professional Drill and Driver Market" Design Management Institute Case Study 9-997-003 (Team project assigned) Johns Hopkins University Engineering Business and Management: 530.461/660.461 Fall 2009 10/26 10/14 Fuzzy Front End Markets, 10/21 Industries, and Customers Researching 11/9 10/28 Markets and Customers Valuation Guest Lecture: 11/16 11/4 Intellectual Property 11/2 Concept 11/23 11/11 Development and Refinement 11/30 11/18 12/7 12/2 Product Architecture Project Management Review team projects SweetWater, Harvard Business School Press 9-695026 Zimmer, Harvard Business School Press KEL276 Team New Zealand, Harvard Business School Press 9-697040 TeraCog, Harvard Business School Press 2184 Teradyne Jaguar Project, Harvard Business School Press 9-606-042 New Business Road Test, Chapter 1 ISBN 978-0-273-70805-6 Technology assessment "Discovering New Value in Intellectual Property" Harvard Business Review Reprint R00109 Market needs analysis; user persona "Palm-to-Palm Combat" http://www.time.com/time/magazine/articl e/0,9171,987979,00.html "Beyond Techno Gadget" @issue vol.6 no.2 Business case outline, functional specifications, and value proposition Prototype and concept testing plan * - September 28th is Yom Kippur. We will reschedule this class period to a mutually agreeable time and date.