Key Figures from: “The PM Answer Book” (Jeff Furman, PMP)
Figure
Page #
Top 10 Elements in the Project Charter (Template)
Types of Automated Tools for PM Efficiency
The Deming Cycle
Top 10 Features of Automated Project Scheduling Software (e.g., MS Project)
Starting a Lessons-Learned Database
Key Components of the Project Management Plan
3
11
12
18
21
26
Keys to a Good Change Control System?
29
“Planning The Planning” - The 6 Early Planning Documents
30
Document Flow: From the Charter to the Schedule
34
The Stakeholder Register (Template)
The Requirements Traceability Matrix (Template)
Options for using the Delphi Technique
WBS: Work Breakdown Structure (Template)
WBS Dictionary (Template)
36
36
39
45
47
The Triple Constraint (several popular models)
Sample Impacts (Changing 1 of the 3 Constraints)
52 - 54
53
Best Practice Estimating Techniques
56 - 58
Activity List (Template)
Activity List , Gantt Chart & Network Diagram in MS Project (Screen-Shot)
Fast-Tracked Schedule
Network Diagram showing Convergent Paths
Lags & Leads
61
63 (Template)
68
77
71 & 82
Cost: Factoring Opportunity Costs into a Decision
The 5 Levels of Sequential Estimates
92
96
The 6 “Givens” You Need to do any problem using the Earned Value Formulas
Payoff Periods & Their Effects on Buyers & Sellers
Walk-Through Example Showing All The Key Earned Value Formulas
Classic Case of Time Over Money (US Moon-Shot)
100
117
101
120
Lessons Learned: Real-World Example: Kaizen At Toyota (Fremont, CA)
Anatomy of a few Recent Quality Scandals / Root Causes / Lessons Learned
Case Study: How Automated “Super-Tests” improved Quality
Mass Production vs. Lean Production
129
132
139
142
The Basic Tools of Quality
Scatter Diagram
Run Chart
Control Chart (Template)
151
155
156
159
The 5 Sequential RISK Planning Processes & Outputs
Tips For Getting Your People To Speak Up About Risks In Team Meetings
RBS: Risk Breakdown Structure (Template)
Risk Register (3 Templates)
Probability & Impact Matrix (Template)
EMV: Expected Monetary Value for 2 Sample Risks (Template)
171
173
174
176
181
182
The 4 Strategies for Negative Risk The 4 Strategies for Positive Risk
S.W.O.T. Diagram (Template)
187 & 188
190
Decision Tree (Buy or Build Decision / EMV) (Template)
Single Source Procurement (Pros & Cons)
Sample SLA (Service Level Agreement) Language
Sample Calculation Using PTA (Point of Total Assumption) Formula
Avoiding Privity Issues
207 - 208
211
215
217
219
Authorized One-Page Summary of PMI’s Code of Ethics
Triple Constraint For EthicsTM
229
232
Paralingual Qualities / Test Your Listening Skills
Ground Rules in the Communications Plan (Template)
Managing Stakeholder Expectations Is Like Caring For Pets
255
259
261
PM Decision-Making Authority In The 3 PM Environments
Classic RACI Chart (Template) & Modified RACI Chart (Template)
Maslow’s Pyramid (Hierarchy of Needs)
Team-Building Exercises (some “Best Practice” Examples)
Negative Team Roles / Positive Team Roles
How Salesmanship Saved A Project
The Team Performance Assessment
The Free PMI Mentoring Program
Casual Mentor Program
279
283 & 284
293
300
309 & 310
315
326
331
332
Case-Study: A Successful Out-of-the-Box Training Program
Rules of Thumb From Expert Trainers On Effective Presentations
335
336
A Best Practice For Virtual Teams
Gigantic Case of NIH (Not Invented Here) – East Meets West
340
344
Walk-Thru of the PMP® Application Process / Documenting Your Projects
(Template)
More PM Certifications
PM-Related Certifications For Companies
Languages Supported for the PMI Exams (Language Aids)
Test Tip: Paired Earned Value Formulas (The “Big 6”)
PM Social Networking Sites
The PM Formulas (And “Fill-In-The-Blanks” Version – Template)
The PMI Processes (And “Fill-In-The-Blanks” Versions – Template)
353 - 355
“Top 10 Pitfall Lists” (at the back of each chapter)
Top 10 Pitfalls of:
357, 358, 359
363
366
375
385
391
393
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14 (Initiating),
31 (Planning),
48 (Requirements / WBS),
84 (Time Mgmt),
120 (Cost Mgmt),
161 (Quality Mgmt),
191 (RISK Mgmt),
222 (Procurement:
from both the buyer
side & the seller side)
249 (Ethics),
275 (Communications:
for both written & F2F)
347 (Leadership)
379 (PMP Exam & the
Certification Process)