Working Towards Wellness* The Business Rationale June 2008 Ruxandra Băndilă Marketing & Business Development Director *connectedthinking Agenda People and Health The Business Rationale Wellness Programs People and Health Growing Chronic Disease Epidemic Trend in death from chronic and communicable diseases 80% Other causes Chronic disease Millions of deaths 70% 60% 50% 40% 30% 20% 10% 0% 2005 2015 2030 Chronic-Disease-Related Deaths by Income Region Share of all deaths 100% 80% 60% 40% 2005 2015 2030 20% 0% High PricewaterhouseCoopers Upper middle Lower middle Low • Responsible for 1/2 of all deaths in the world • Will account for 2/3 of deaths in the next 25 years • This is occurring despite the fact that chronic diseases are largely preventable • Globalization has caused convergence with the increase in chronic disease to be even greater in emerging economies Source: World Health Organisation June 2008 Slide 3 People and Health Poor Behaviors Drive Poor Health • More than 400 million people are obese and over 1 billion are overweight globally. The number of obese people is expected to grow by 75% by 2015 - In the US, the obesity rate has grown from 15% to 32% in the past 25 years - Half of all households in Brazil and 75% in Russia have at least one obese person - Mexico has the second-highest prevalence of obesity among the countries of the Organization for Economic Cooperation and Development, after the United States - The obesity rate in Britain is 23%, and there are now cities in China where the obesity rate is over 20% • Risk factors such as smoking, alcohol use, obesity and hypertension are expensive, accounting for 1.5% of the gross domestic product in China and 2.1% in India • In 2000, there were nearly 5 million smoking deaths worldwide June 2008 PricewaterhouseCoopers Slide 4 People and Health Poor Health Impacts People - Our Most Important Asset In the 21st century, people are a cornerstone for an organization’s success. Building and sustaining a culture of health and vitality pays dividends for an organization and its people. PricewaterhouseCoopers June 2008 Slide 5 The Business Rationale The Four Pillars of the Business Rationale for Wellness • • • • Productivity Human Capital Healthcare Costs Sustainability PricewaterhouseCoopers June 2008 Slide 6 Millions of deaths The Business Rationale Productivity • Lost Productivity Related to Health Risks 40.0% 34.5% 35.0% 30.0% 25.4% 25.0% Base Productivity Incremental Cost 17.4% 8.3% 20.0% 15.0% 10.0% • 17.1% 17.1% 17.1% Low Risk Medium Risk High Risk • 5.0% 0.0% PricewaterhouseCoopers • Productivity losses associated with poor health risks are as much as 400% of cost of treating chronic disease Includes unplanned absences, reduced workplace effectiveness, increased accidents and negative impacts on work quality or customer service Studies show that multiple health risk factors multiply the losses in productivity Stress and depression are intertwined with work & life environmental factors in impacting human capital effectiveness June 2008 Slide 7 The Business Rationale Productivity Costs Associated with Health Risk Medical & Pharmacy Presenteeism Absenteeism Short-Term Disability Long-Term Disability PricewaterhouseCoopers June 2008 Slide 8 The Business Rationale Human Capital • Organizations invest an average of $290 in labour costs to generate $1,000 in revenue - Helping employees work longer and have more productive lives, can protect this asset in the face of growing labour shortages globally - An organization that shows that it values its workers is more likely to attract, retain and motivate employees • The demand for talented people is increasing, and an ageing workforce is creating an additional drain on organizations’ workforces - China will be moving from an era of labour surplus into an era of labour shortage as early as 2010 - Health & wellness is helping some organization distinguish themselves as employers of choice June 2008 PricewaterhouseCoopers Slide 9 The Business Rationale Healthcare Costs • Chronic disease which is largely preventable is increasing burden on employers, individuals and social programmes - Impact on health systems, taxes and costs of coverage • The risk factors that lead to chronic disease are cumulative, as are the costs associated with them - Metabolic syndrome, which includes a combination of obesity and other health risks, is associated with a two to nine times higher prevalence of chronic diseases • In the US, people with chronic disease account for more than 75% of the nation’s US$ 2 trillion in medical spending PricewaterhouseCoopers June 2008 Slide 10 The Business Rationale Sustainability • The epidemic of chronic disease – a product of both environment and behaviours – is a social phenomenon that is as equally prevalent and preventable as issues such as global warming, infectious diseases, poverty, terrorism, clean water and basic infrastructure • As the economic burden of chronic disease grows, it could crowd out monies needed to improve other critical issues as well as to meet basic needs such as education and infrastructure in both industrialized and emerging economies PricewaterhouseCoopers June 2008 Slide 11 The Business Rationale The Four Pillars of the Business Rationale for Wellness Value Proposition • Employee Vitality and • • • • Productivity Human Capital Healthcare Costs Sustainability PricewaterhouseCoopers Engagement • Improved Organizational Performance • Reduced Absenteeism • Enhanced Loyalty • Employer of Choice • Reduced Healthcare Costs • Mitigated Burden on Health System • Corporate Image & Citizenship June 2008 Slide 12 The Business Rationale Working Towards Wellness The Path to a Healthy and Productive Organization In the 21st century, people are a cornerstone for an organization's success. Building and sustaining a culture of health and vitality pays dividends for an organization and its people. Today Tomorrow • An increasing concern over talent acquisition and retention • Lost productivity affects global competitiveness • Spiraling health costs burden companies and societies • Aging workforce seeks new and dynamic workplace experience • Build and maintain a high performing workforce • Align incentives and resources supporting corporate culture of health • Enhance workforce engagement and loyalty • Improve productivity and functionality • Improve health and reduce burden of health costs Develop People and Health Strategy Deploy Resource s and Support Sustain a Healthy Culture Defining the Strategy / Executing and Sustaining the Solution PricewaterhouseCoopers June 2008 Slide 13 Wellness Programs Requires a coordinated approach with 4 elements: Leadership Culture • promote active leadership of senior management in wellness initiative • align wellness goals with business strategy • create a supportive environment and culture focused on wellness Wellness • target interventions based on unique characteristics of employee population • offer incentives to encourage participation and better outcomes • use targeted and ongoing mass communication People PricewaterhouseCoopers • collaborate with external parties through public-private partnerships • establish evaluation and monitoring programmes to measure change, outcomes and financial impact Process June 2008 Slide 14 Wellness Programs Execution Framework (I) Importance and difficulty of execution framework Importance and difficulty of execution framework 100 100 94 89 90 83 82 82 80 70 70 60 50 53 41 53 47 40 38 30 30 24 24 24 20 10 0 Targeted and Creating a ongoing mass supporting communication environment and culture Active leadership of senior management Evaluation and mentoring Sum of important and very important categories PricewaterhouseCoopers Aligning Targeting w ellness goals interventions w ith business based on unique strategy characteristics Use of incentives to encourage participation Collaboration w ith external parties Sum of difficult and very difficult categories June 2008 Slide 15 Wellness Programs Execution Framework (II) Chronic disease is a growing burden Employers bear increasing costs and can impact risk factors Corporate Wellness programmes are diverse Applying a gold standard can lead to effective • 60% of deaths • Private health • Most large • Execution worldwide spending up; limited public health budgets employers offer some kind of wellness programme • Active Leadership • Shared • Variation in • Supportive public/private impact corporate commitment, approach and impact Environment • Targeted interventions • Few have taken • Communication • Growing by 17% in next 10 years and fastest in low income countries • Only 3% of health spending goes toward prevention in OECD countries global approach • Limited public/private coordination or collaboration PricewaterhouseCoopers • Business Alignment • Health incentives • Public/Private Partnership • Evaluation and monitoring June 2008 Slide 16 People are a cornerstone for an organization’s success. Building a culture of health and vitality pays dividends for an organization and its people. © 2008 PricewaterhouseCoopers LLP. All rights reserved. "PricewaterhouseCoopers" refers to PricewaterhouseCoopers LLP (a Delaware limited liability partnership) or, as the context requires, other member firms of PricewaterhouseCoopers International Ltd., each of which is a separate and independent legal entity. *connectedthinking is a trademark of PricewaterhouseCoopers LLP.