Qazi Mohammad Ali Flat#502, Al-Kamran Centre E-mail: qmali502@gmail.com P.E.C.H.S Block 6-Main Shahrah-e-Faisal Cellular #:0321-9253568 Karachi 0300-8250568 Objective: Financial management or administrative position with a sophisticated, successful organization with room for upward mobility, where professionalism, progressive thinking and creative performance are desired. Profile: Well developed inter-personnel skills, negotiating, personnel and project management abilities Highly motivated, energetic and positive team player. Able to multitask; maintain attention to detail, work under pressure and meet deadlines EXPERIENCE December 2010 to date Joined as General Banking Officer in Grade II Cadre Responsibilities as General Banking Officer New Challi Branch( 3 segments): Worked as Remittance & Clearing Teller, ATM Coordinator, Cheque Book & ATM Custodian posted at New Challi Corporate Branch for 6 Months. Responsibilities as Teller Service Supervisor West Wharf Branch (2 Segments): Transferred to West Wharf Branch as Teller Service Supervisor and was responsible for smooth and efficient operations of the Counter Services and managed 3 ATM’s out of which 2 were offsite ATM’s located at Karachi Intl’ Container Terminal Ltd. and ICI Pakistan Ltd respectively. Working in close liaison with Internal Treasury Department for smooth transition of Inward & Outward RTGS in favor of our corporate clients for onward/inward remittance to their stakeholders. Worked as Back-up for Forex Manager dealing with Exports Payments, Guarantee Issuances, issuance of E-Forms as per SBP Regulations and Reporting to SBP periodically, Monthly ITRS Reporting to SBP, handing of Foreign Inward & Outward Remittance’s & Home Remittance’s accordingly. Responsibilities as Branch Operations Manager Nayabad Branch (Single Segment): Responsible for overall operations of the branch and counter services Cash, Utility, Clearing & Transfer. Preparation of the branch for SBP Audit. Reconciliation of Head Office Entries to avoid SBP Penalty. Key Custodianship under dual control Work with close proximity to the Branch Manager for deposit mobilization and cross selling of various consumer products being offered by the bank like credit cards, auto loan’s and banc assurance. Review of Account Opening Forms within KYC and AML policies & procedures of SBP and directives of the bank to safeguard the bank’s interest. Part of BCP & HSE coordinator. Review of daily vouchers and Record Retention as per SBP policy and procedure. Monitoring suspicious transactions and reporting them to H.O accordingly. Supervising entries as per operational manual of the bank. Customer Relationship Management with mystery shoppers in mind. EXPERIENCE September 2007 to December 2010 Worked with Bank AL Habib Ltd. as Officer Grade II Responsibilities: Processing of Accounts opening of all type’s at the Branch end as per SBP Prudential Regulations. Handling all deposit related matters in the branch as per Deposit manual of the Bank. Continued Page-2 Page-2 Issuance of TDR’s, & Government Securities such as SSC & DSC and other deposits related Product Accounts, Accrual of the profit and other relevant record. Encashment and periodical profit accrual/payment of fixed deposit products. Deduction of Zakat/Withholdingtax related to deposits and its submission/reporting to concerned authorities. Weekly / Month end reporting to Zonal/Principal Office. Issuance / Maintenance / executions of monthly standing instructions and recovery of charges. Handling of Department related correspondence. Attend to customer related affairs and queries with complete satisfaction. Liaison with other department and customers for the successful completion of the job. Facilitation and follow-up of Internal and External Audit of Deposits Department. Issuance of Cheque Books, Express Cheque Books & Loose Cheque’s and up to date balancing. Processing & Issuance of ATM/Debit Cards, Internet Banking, Electronic Banking Reconciliation as per SBP policy and procedures. Issuance of Credit Cards as per Banks policy & procedures. Responsible for Maintaining Personnel record and disbursement of Staff Salary, Ex-Gratia’s , & other allowances pertaining to Medical & Fuel Re-imbursements and Deduction & Submission of Income tax on Staff Salary to GOP Treasury. ___________________________________________________________________________________________________ May 2006-September 2007 Worked with Faysal Bank Limited as Floor Services Officer. Responsibilities: Responsible for personally answering customer enquiries and guiding them to the right person for the required transaction/s. Meet the Customer’s need and provide satisfaction. Provide products and services information to the customers and channeling them to the appropriate department. Customer relationship management. Monitor and coordinate internal service standards maintained by the Branch and report to Head Office on regular basis. ____________________________________________________________________________________________________ Oct 2005-May 2006 Worked with Mobilink as Customer Services Representative based in Call Center. Responsibilities: Handling of inbound calls of customers regarding queries and complaints with complete satisfaction. Providing information about new packages and promotions. ____________________________________________________________________________________________________ Feb2002- Oct 2005 Worked with Hashoo Group of Hotels, owners & operator of Pearl Continental Hotels & Marriott Hotels Pakistan as Sales Promotion Coordinator. Responsibilities: Developing & Compiling of MIS reports Assisting Director Regional Sales. Handling Tele sales & providing customer services to corporate clients regarding room reservation, meeting and seminar arrangements at various hotels throughout the region. Liaison with clients regarding advertisements for in-house magazine “Bonjour” Coordination with Advertising Agencies, Newspapers & Printing Press. Continued Page-3 Page-3 ____________________________________________________________________________________________________ Mar-Aug 2001 Internship at International Advertising Ltd (IAL SAATCHI & SAATCHI) as Client Service Executive. Responsibilities: Follow up with the Client. Follow up with the jobs (Including print and electronic media) Billing (Making and follow up on estimates) ____________________________________________________________________________________________________ Professional Qualification: 2009 Post Graduate Diploma in Business Administration fromM.A.J.U-Karachi 2001 Attended Course in Business Information Technology from Asia Pacific Institute of Information Technology-Karachi ____________________________________________________________________________________________________. Academic Qualification: 2005 B.Com in 2nd Division from University of Karachi 1998 Higher Secondary Certificate from Senior Secondary Board-Karachi 1996 Secondary School Certificate from Sindh Board-Karachi ____________________________________________________________________________________________________ Personal Information: Marital Status: Married C.N.I.C. 42301-0896223-7 D.O.B. 08/05/1979 Father Name: Qazi Mohammad Ismail (Late)