Assignment Handling Services Division of Information Services Nathan Campus GRIFFITH UNIVERSITY QLD 4111 ASSIGNMENT COVER SHEET DATE RECEIVED: Please complete all sections below Course Code: 1101IBA Course Name: Management Concepts Due Date: 23/09/2014 Enrolment: Assessment Item #: 2 Off Campus Campus (Enrolled) Nathan On Campus GC Logan Mt G SB Course Tutor: Stace Kent Course Convenor: Dr. Daniel Ringuet Postmark: Please provide your STUDENT NUMBER: s2964333 Student Name: Kane Versteeg ACADEMIC INTEGRITY DECLARATION Breaches of academic integrity (cheating, plagiarism, falsification of data, collusion) seriously compromise student learning, as well as the University’s assessment of the effectiveness of that learning and the academic quality of the University’s awards. All breaches of academic integrity are taken seriously and could result in penalties including failure in the course and exclusion from the University. 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Second Examiner: (if required) Returned to student to be resubmitted by: (date) for the following reasons: Mark Given: Examiner’s Comments: 1101IBA Management Concepts Assessment 2: Report Report on Strategic Planning Prepared by: Kane Versteeg s2964333 Tutor: Stace Kent Word Count: 1449 words Date Due: 23rd September 2014 Kane Versteeg – s2964333 Page: 3 Table of Contents: Section Page 1.0 – Introduction……………………………………………………………………….........5 2.0 – Problem Identification…………………………………………………………………6 3.0 – Discussion……………………………………………………………………………….7 4.0 – Recommendations…………………………………………………………………..….8 5.0 – Conclusions…………………………………………………………………………..…9 6.0 – Reference List………………………………………………………………………...10 1.0 – Introduction Peter F. Drucker (2003), through his many years in business academia, stated that the members of any organisation are continually obsessing over the archaic, focusing only on the things that should have worked but failed to, once rewarding strategies that no longer are. Kumpf (2004) theorises; the process of strategic planning might fail to clarify much more than the initial objectives of a firm, though it tends to illustrate the necessity for significant change. Seldom will strategic planning fail to render a thorough plan of action, geared toward the desired objective. Yadav (2003) adds; sub-par leadership within an organisation can cause disjointed and purposeless operations, essentially creating a reciprocating issue while less than desirable management is a redundant waste of resources, creating an unnecessary workload and producing duplicated or under detailed information. This being said, Lane and Wallis (2009) find that should an organisation’s executives fail to convert leadership strategies into managerial operation; robust leadership and management strategies can easily fail to function cohesively, adding that; virtuous strategic planning forms a functional link between leadership and management, facilitating a firm grip on business operations. The purpose is of this paper is to illustrate the impact functional strategic planning processes can have on an organisation that faces an undesirable set of circumstances. Initially, this report will outline the severe lack of adept strategic planning depicted in the case study; ‘Mistakes Made on the Road to Innovation’ (Hamm & Symonds, 2006). Further, the advantages of leadership in managerial environment will be detailed followed by a concise explanation of how managerial practise changes with the assistance of productive leadership. Finally, conclusions will be made regarding the Hamm and Symonds case study and its facility for operative strategic planning, recommendations inclusive. Kane Versteeg – s2964333 Page: 5 2.0 – Problem Identification Eastman Kodak’s previous market and industrial monopoly cannot be denied, however as so openly highlighted in Hamm and Symonds’ case study, Eastman Kodak has several severe operational and functional issues that require immediate attention. In many cases, organisations respond to unexpected market differentiation without concise thought (Sokol, 1992). According to French (2009); strategic planning by definition is the systematic process of rendering a desired outcome to a set of specific objectives and appointing an efficient order by which to achieve them. Yadav (2003) adds that effective strategic planning is founded on the results of a SWOT analysis, conducted prior to strategic plan formulation. Among other things, the case study brings to light Eastman Kodak’s lack of a cohesive leadership-management bond. This failure to employ efficient strategic planning is characterised by the response (or lack thereof) response to any executive proposal. Furthermore the lack suitable management and leadership, leaves any and all of Eastman Kodak’s planning a loss in terms of efficient use of intellectual input and employee resources, contributing to Eastman Kodak’s market demise. 3.0 – Discussion Management is the process of doing things right, as opposed to leadership; doing the right things (Drucker, 2003). Acas (2014) reports that in 1957, British Field Marshal William Slim, theorised that leadership takes a personified likeness to art, comparing management as methodically scientific. The difference between management and leadership is the separate approaches to overseeing executive operations. How each executive approach motivates, inspires and amasses followers to strive for the desired objective. Subsequently, it is vital to note that in the majority of cases managers and leaders are one in the same, and it is timing and selection of action that defines which an executive is at any given moment (Changingminds, 2014). On its own, strategic planning can prove to be an effective strategy in executive operations, however, Yadav (2003) states; strategic planning takes a far greater impact with a persuasive revelation and initiative at is backing. Kruse (2013) found leadership to be the process of finding desired outcome, facilitating a tangible means to reach the outcome, then, coordinating and motivating subordinates to strive for the desired outcome’s congruence. Organisations seeking to benefit from strategic planning often employ strategic methods of leadership (Peak, 2013). To bind strategic planning and leadership, and virtuous leader motivates their subordinates to adjust, hone and expand their strategies toward the organisation’s desired outcome. Coordination and economic use of resources merely for the desired outcome is vital for a strategic leader (Schermerhorn, Davidson, Poole, Woods, Simon, McBarron, 2014). Lane and Wallis (2009) agree that a committed leader strives to utilise the intellectual resource at his disposal and proudly relay credit in order to maintain subordinate motivation. Eastman Kodak’s leadership has without a doubt been inconsistent, through the strategic change coinciding with each chief executive change, where each new CEO made inroads to implement a new strategy rather than adapt and improve the existing (The Economist, 2012). Thorough comprehension of effective leadership and its values is crucial to the functionality and success of strategy driven management (Lane & Wallis, 2009). According Oxford dictionary (2014); management is the practice of dealing with organising and controlling a group of people. Virtuous strategic planning utilises executive managerial teams as effectively as possible (Schermerhorn, et. al, 2014). Eastman Kodak sought to use digital photography to ‘prop-up’ their chemically developed film venture, in a bid to ensure their Kane Versteeg – s2964333 Page: 7 prime business focus. Management at Eastman Kodak also failed to capitalise on the opportunity presented in the results a projected market survey. Ultimately, Eastman Kodak’s management failed to recognise the vast threat that digital photographic media posed on their flagship film operations (Mui, 2012). Elite managers often assume the task of influential leadership in the majority of organisations. They are employed to instil governance into the executive structure of an organisation. More often than not, these leaders are assisted by the leadership of lower level managers and other employees, working together cohesively as a functional executive unit in an organisation (Lane & Wallis, 2009). The majority of the strategic management process is facilitated by the senior management of the organisation, whom ideally incorporate proactive, efficient, and economical, leadership and management cohesively; harmonising the whole organisation to strive for the desired outcome (Poister 2005). Crossan and Vera (2008) add; the functionality of an organisation in unison requires that strategic leadership efforts are translated into a reactive managerial process and structure that considers the impact the organisation’s progression takes on the external environment, strategic plan and themselves. Effectively, strategic planning allows all organisational parties common ground, encouraging intra-organisation communication, broadening perspective on the issue, facilitating further refinement possibilities for current and future planning (Sokol, 1992). 4.0 – Recommendations Eastman Kodak, or any other organisation facing similar circumstances, should strive to incorporate strategic planning into their business plan. Initially, the organisation should revalue and reconsider their executive hierarchy, with the aim to employ the most effective leadership and management available. Sokol (1992) and Yadav (2003) agree; the organisation should executive team members, who will work proactively, economically and cohesively toward formulating a simple and effective strategic plan with intent to attain the desired objectives, both short and long term. According to the Economist (2012); executives at Fujifilm were heavily criticised for being vastly under prepared for the digital takeover, however Fujifilm was still much better prepared compared to Eastman Kodak. Adding; though it was a destructive process, Fujifilm executives made the intrepid decision to deconstruct and reconstruct their business plan geared towards succeeding in the digital revolution, as opposed to chancing survival with their successful, pre-existing plan much like the executives at Eastman Kodak had planned. In the mid-2000s Telstra faced a similar market downturn. Executives opted to restructure the executive operations, via developing a strategic plan with the intention of resolving the apparent issue (Woods, 2014). Ultimately, any organisation that encounters similar fronts to Eastman Kodak, should consider restructuring their executive hierarchy, ensuring that the best available leaders and managers are on hand to work in conjunction with one another to re-evaluate the organisations business plan, employ an effective and logical strategic plan, based on the SWOT analysis results, to strive for the resolution of the eminent issue. 5.0 – Conclusions Irrelevant of its effectiveness in theory, no strategy will ever assume long term success unless it is appropriately executed (Schermerhorn, et al, 2014). After evaluating leadership and management as key components of effective strategic planning it is easy to conclude that without effective leadership and management functioning in unison, it is nearly impossible to expect an efficient method of resolution for any issue encountered (Brumm, 2013; Drury, 2013). Strategic planning is exhaustively dependant on results, and ultimately enables organisational growth, through converting behaviour and efficacious action into escalated yield and functionality (Dai, Duserick & Huang, 2007; Poister, 2005; Yadav, 2003). Finally, the lack of suitable leadership and functional management at Eastman Kodak, is a redundant waste of intellectual and tangible resources. Executives should immediately seek to employ a strategic plan as a means to promptly rectify the apparent scenario. Kane Versteeg – s2964333 Page: 9 6.0 – Reference List Acas.org.uk,. (2014). Management is a science, but leadership is an art | Acas Workplace Snippet January 2013 | Acas. Retrieved 14 September 2014, from http://www.acas.org.uk/index.aspx?articleid=4128 Brumm, C. A., & Drury, S. (2013). Leadership that empowers: How strategic planning relates to followership. Engineering Management Journal, 25(4), 17-32. Retrieved from http://search.proquest.com.libraryproxy.griffith.edu.au/docview/1503771908?accountid= 14543 Changing Minds,. (2014). Leadership vs. Management. Retrieved 12 September 2014, from • http://changingminds.org/disciplines/leadership/articles/manager_leader.htm Crossan, M., & Vera, D. (2008). Transcendent leadership: Strategic leadership in dynamic environments. The Leadership Quarterly, 19(5), 569-581. doi: 10.1080/01900690500290611 Drucker, P. (2003). The essential Drucker (1st ed.). New York: HarperBusiness. Duserick, F., Huang, W., & Dai, Z. (2007). The impact of effective strategic planning and leadership on employee satisfaction.Competition Forum, 5(1), 243-252. Retrieved from http://search.proquest.com.libraryproxy.griffith.edu.au/docview/214846812?accountid=1 4543 French, S. (2009). Critiquing the language of strategic management. The Journal of Management Development, 28(1), 6-17. doi:http://dx.doi.org/10.1108/02621710910923836 Kumpf, W. A. (2004). Strategic planning. ASHRAE Journal, 46(8), 70. Retrieved from http://search.proquest.com.libraryproxy.griffith.edu.au/docview/220444807?accountid=1 4543 Kruse, K. (2013). What Is Leadership?. Forbes. Retrieved 18 September 2014, from http://www.forbes.com/sites/kevinkruse/2013/04/09/what-is-leadership/ Lane, J., & Wallis, J. (2009). Strategic management and public leadership. Public Management Review, 11(1), 101-120. doi:10.1080/14719030802494047 Mui, C. (2012). How Kodak Failed. Forbes. Retrieved 8 September 2014, from http://www.forbes.com/sites/chunkamui/2012/01/18/how-kodak-failed/ Peak, K. (2013). Encyclopedia of community policing and problem solving (1st ed.). Poister, T. H. (2005). Strategic planning and management in state departments of transportation. International Journal of Public Administration, 28(13-14), 1035-1056. doi:10.1080/01900690500290611 Robbins, S. (2006). Linking Leadership and Management with Powerful Strategic Planning. Articles by Stever Robbins, Entrepreneurial Advisor. Retrieved 20 September 2014, from http://www.steverrobbins.com/articles/strategy-link-ldr-mgt.htm Schermerhorn, J. (2014). Management (1st ed.). Milton, Qld.: John Wiley and Sons Australia. Sokol, R. (1992). Simplifying strategic planning. Management Decision, 30(7), 11. Retrieved from http://search.proquest.com.libraryproxy.griffith.edu.au/docview/212113424?accountid=1 4543 Taylor, J., de Lourdes Machado, M., & Peterson, M. (2008). Leadership and Strategic Management: keys to institutional priorities and planning*. European Journal Of Education, 43(3), 369--386. The Economist,. (2012). The last Kodak moment?. Retrieved 9 September 2014, from http://www.economist.com/node/21542796 Winnetka Public Schools,. (2014). Strategic Planning Best Practices Literature Review. Retrieved 13 September 2014, from http://www.winnetka36.org/sites/default/files/5/strategicplanninglitreview.pdf Woods, P. (2014). Management Concepts Semester 2 2014. Presentation, Griffith University Nathan Campus Theatre 1 N22. Yadav, V. (2003). Strategic planning. Strategic Direction, 19(8), 2-3. Retrieved from http://search.proquest.com.libraryproxy.griffith.edu.au/docview/218631786?accountid=1 4543 Kane Versteeg – s2964333 Page: 11