Alto 2 talking mobile phone
HM43K, HM43OR, HM43BL
Please retain these instructions for future reference. These instructions are also
available in other formats.
Contents
General description .......................................................................................................1
Items supplied with the Alto 2 talking mobile phone ..................................................1
Orientation.................................................................................................................2
Getting started ..............................................................................................................3
Fitting the SIM card and battery ................................................................................4
Charging the battery ..................................................................................................4
Product features ...........................................................................................................5
Using the product ..........................................................................................................6
Turning the phone on and off ....................................................................................6
Making a call .............................................................................................................6
Call log ......................................................................................................................7
Contacts/phone book ................................................................................................7
Text messaging .........................................................................................................9
Settings ...................................................................................................................11
Alarms .....................................................................................................................14
In phone help ..............................................................................................................14
Information and actions ...........................................................................................14
Technical specification ................................................................................................ 15
How to contact RNIB...................................................................................................15
Terms and conditions of sale ...................................................................................15
General description
Let the Alto 2 read to you with its built-in talking features. On-screen information is
spoken and you'll also hear your button presses. Scroll through your contact list and
hear the names read out, open a text message and Alto will read it to you. Writing text
messages is just as easy and as you type, each letter is read aloud. It's also very
“easy-to-use” with a simple menu and colour coded buttons. You'll also like the number
keypad with the large and well spaced buttons so you'll hit the right button every time.
Items supplied with the Alto 2 talking mobile phone
Alto 2 mobile phone
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Desk charging stand
USB cable
USB charging mains adaptor
Hands-free earpiece
SIM and top up card
Quick start guide
Warranty card - please ignore this card, your warranty is valid without filling in the card
Orientation
Out of the box the phone is in the closed position and this orientation will assume you
have the phone laid flat on a table with the buttons closest to you.
Front
When closed, you will notice five buttons on the front of the phone underneath the
screen. On the left is the square green Call Button, on the right is the round red
End/Cancel button. Between these buttons are the up/down navigation buttons and
the small rectangular blue OK button is positioned in the centre of the navigation
buttons.
There is Braille underneath Call and End buttons, however it is too small to be useful.
Directly above the screen in the centre is the earpiece.
To open the phone and reveal the keypad, find the edge below the square Call and
round End buttons and the top half of the phone should easily slide away from you to
reveal the keypad. The number keypad is laid out in the standard four rows of three
buttons with the first row containing one, two and three. The second row has four,
five and six. Third row, seven, eight and nine and the last row has star, zero and
hash.
Place the phone into the closed position for the remainder of this orientation by simply
sliding the top section of the phone back down over the keypad.
Back
Two-thirds of the back is made up of the battery compartment cover, and the opening
is situated towards the top and is denoted by a recessed area with a tactile ridge in it.
Above the battery compartment is a thin recess with a metal grille. This is the loud
speaker cover.
Left edge
On the left edge, near the top of the phone is a small round hole which is the earpiece
socket. Below this socket, about midway down this edge, under a small plastic flap is
a USB socket. This can be used for charging although most people will find it easier to
use the desk charging stand.
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Right edge
There are three buttons on this edge, from top to bottom they are: repeat speech/TTS
mute button and then the volume rocker buttons with Up at the top and Down
underneath.
You can repeat the last thing spoken by Alto by pressing the repeat speech button. To
mute the TTS, press and hold the repeat speech button for five seconds. To turn the
TTS back on, press and hold the repeat speech button. Alto will announce the TTS has
been turned on/off. With the phone in standby mode pressing the repeat speech button
will speak the name of the carrier, the signal level and the battery charge status.
The rocker buttons will adjust the volume of the speech when not on a call and the
earpiece volume when on a call.
Please note: if you turn the speech to its minimum volume the speech features are
essentially turned off and Alto will no longer speak.
Bottom edge
On the bottom edge are two small rectangular recesses. In the centre of each recess is
a metal contact, which is used to charge the phone in conjunction with the desk
charging stand.
Display screen
The home screen has several icons arranged around the screen. Top left is the signal
strength indicator. Four bars indicates full (strong) signal. In the centre is the ringer or
vibrate alert symbol to indicate which the phone is currently set to. On the right is the
battery indicator. The graphic shows a battery made up of five bars with five black bars
indicating a full battery. These bars deplete as the battery power lowers.
Below these symbols is where your mobile phone network name will be shown.
In the centre of the screen is the time and underneath is the date.
Assuming the phone is either open or the keypad is unlocked (see Turning the Phone
On and Off), along the bottom of the screen is Menu and Off in blue and red
respectively. Although menu is left aligned, it refers to pressing the blue OK button in
the centre to enter the menu. These options are known as soft buttons as they change
depending on what you are doing.
There are several shortcuts to read out on-screen information. Press the repeat
speech button (top button on right edge) from the home screen to hear your current
mobile phone network, the signal level and the battery charge status.
Getting started
Before using your Alto 2 mobile phone, we recommend you fully charge the battery.
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Fitting the SIM card and battery
Ensure the phone is switched off and turn it over so the screen faces down, with the
buttons closest to you. Two thirds up the back of the phone is a tactile recess, press
here and slide the battery cover down and off.
The phone is supplied without the battery installed. When you need to remove the
battery there is a small tab on each side to help with removal. These are at the top of
the battery compartment, on the left and right, and you can remove the battery by
simply lifting the battery out using one of these tabs.
The SIM card tray is located in the top left corner of the battery compartment and the
SIM lies flat across the phone. The SIM tray is covered by a metal bridge which you
will need to lift to insert the SIM. Without a SIM card inserted, the bridge should move
left and right easily. Slide the bridge to the left, unlocked position and you can lift the
bridge up ready to insert your SIM card. To insert the SIM, orientate it so that the metal
contacts are facing downwards and the cut-off corner is at the top right. Place the SIM
card into the SIM tray and lower the bridge over the SIM card. Slide the bridge to the
right to lock the SIM in position.
To the right of the SIM card is a fitted micro-SD card which stores the voices for the
phone. It uses a similar bridge locking mechanism to the SIM, however there should
not be any need to remove the card as this will stop your phone from working properly.
The battery will only fit into the compartment one way. Please do not force it as this
may damage your phone. The battery has gold contacts on one of its edges, line these
up with the three contacts in the bottom left of the battery compartment and insert the
battery first onto the contacts then lay the battery flat into the compartment.
Place the battery cover on to the back of the phone, leaving a small gap at the top and
then slide the cover towards the top of the phone until it clicks into place.
Charging the battery
There are two ways you can charge the battery although we recommend you use the
desk charging stand, as this is easier day-to-day.
The charger is supplied in two pieces; a USB charging mains adaptor and a USB
cable. Insert the larger of the two connectors on the cable ends into the USB adaptor
and this is now your mains charger.
Desk charging
WARNING: be very careful when inserting the USB cable into the socket on the desk
charger as with a little extra force it is possible to insert it the wrong way up but this will
damage it.
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Using the desk charger is by far the easiest way to charge your phone. Simply take the
small plug on the end of the USB charging cable and insert into the USB socket on the
back of the desk charging stand. It should only go in one way up. There are faint tactile
markings on the cable plug with a small arrow on one side. This should face
downwards when inserting into the socket. We recommend you insert the cable and
leave it attached to the stand to prevent future incorrect insertion.
Now the desk charger is set-up to charge your phone you will need to insert the USB
plug into the mains socket and place your phone into the desk charging stand. The
phone should easily slide into the stand until the charging contacts at the bottom meet.
When inserting the phone into the desk charging stand, the buttons should always be
at the bottom facing outwards.
With the phone switched off the screen will light up and briefly display Alto on the
screen followed by a graphic showing a battery filling up with yellow bars. The screen
will dim and turn off after 20 seconds.
With the phone switched on it will beep and show "charger connected" on the screen
and then say “Alto is ready”. In the top right hand corner the battery graphic will be
animated with bars adding to the battery. The screen will dim and turn off after 20
seconds.
Direct phone charging
WARNING: be very careful when inserting the USB cable into the socket on the side of
the phone as with a little extra force it is possible to insert it the wrong way up but this
will damage it. For this reason, we recommend you use the desk stand for charging.
Midway along the left edge of the phone is a small plastic cover which can be lifted
using a finger nail on its top corner. Underneath this is the same USB charging socket
found on the back of the desk charging stand. There are faint tactile markings on the
cable plug with a small arrow on one side. This should face upwards towards the
screen when inserting into the socket.
Product features
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Choose either a male or female voice
Incoming calls announce names stored in the phonebook
Adjust the speech speed between 85 and 120 per cent
Find what you're looking for quickly with its simple menu system and bold, clear
icons
 Compatible for use with hearing aids with a rating of M3/T3
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Using the product
Turning the phone on and off
To turn the phone on, press and hold the round red end/cancel button for three
seconds. The screen will light up and after a few seconds, Alto will ring once then after
a few more seconds it will begin to speak. After the introduction Alto will say "Alto is
ready" indicating it is now ready to use. You can skip the introduction and head straight
to the home screen by pressing the same end/cancel button.
When the phone is in the closed position, the keypad lock is automatically activated.
You can unlock the keypad by pressing the square green call button followed quickly
by the round red end/cancel button. Alternatively simply slide open the phone to show
the keypad. If the phone is in its closed position and the keypad is locked, the phone
will not announce this.
To turn off the phone, ensure the keypad lock is not active and that you are at the
home screen and press the round red end/cancel button. Alto will ask you if you would
like to switch off your phone. Press the blue OK button to confirm or the round red
end/cancel button to cancel.
When you first turn the Alto phone on, it will ask you to set the time and date. First you
will need to enter the date. It is arranged in two digit day two digit month and four digit
year format. Alto will read out the date it is currently set to and using the number
keypad type the current day and Alto will repeat it back to you, then press OK to move
onto month. Type the month and press OK then type the year and press OK. This is
the full year, for example 2013. Alto will then read back the full date you have just set
then ask you to enter the time. Follow the same process to enter the time in 24 hour
format. The third option in this setting is the time format, which you can change using
the up or down navigation buttons, scrolling between 24h or 12h (AM or PM). You can
adjust the time and date at any time, please refer to information in the Setting section
for more details.
Making a call
When at the home screen, you can make a call simply by typing in the number using
the keypad and pressing the square green call button. Press the round red cancel
button to delete any incorrect button presses. You do not need to wait for Alto to read
out each number, however if you type faster than it speaks it will not read out every
number. Press the repeat speech button on the right edge of the phone to hear the
numbers you have typed at any time. The number you are dialling will also be repeated
once you press the call button.
To hang-up a call, simply press the round red end/cancel button.
Please note: when you type numbers quickly into the Alto it may not read every
number, however it will have registered the number. When you have typed the number
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you can check it is correct by pressing the repeat speech button on the right edge of
the phone.
Handsfree/speaker phone
To use the handsfree kit supplied with the phone, simply plug the 2.5mm plug into the
socket on the left hand edge of the phone.
You can also use the Alto 2 as a speaker phone. When on a call you can turn the
speaker phone on simply by pressing the square, green call button. To turn it off simply
press the green call button again.
Call log
Your call log contains three lists containing your dialled calls, received calls and
missed calls. At the home screen press the menu (OK) button, then the navigation
buttons to select call log and press the blue OK button to confirm.
You can view each list by using the navigation buttons to highlight the list you wish to
view and press the blue OK button to confirm. This will list the last 30 calls in each
category by name if they are in your contact list or by number if not. It will also detail
the number of calls after the name or number is announced.
Use the navigation buttons to move through the list. Press the square green call button
to call the entry or press the blue OK button to hear more details of that call. The
phone number, call date and time will then be read out. Press the square green call
button to dial or the round red end/cancel button to go back to the list of calls.
You can save a number from the call log into your contact list by highlighting the
number in the list and pressing the zero button. Then simply enter the name using the
keypad and press OK to confirm. The details will be repeated, press OK again to save
or end/cancel to go back.
You can delete items from the call log by using the navigation buttons to highlight the
item and pressing the hash button to delete. Alto will ask "are you sure?", press the OK
buttons to confirm or the end call button to cancel.
Contacts/phone book
You can store your numbers into the contacts area within the menu. At the home
screen press the Menu button then use the navigation buttons to move to contacts and
press the blue OK button.
If you do not have any saved contacts there will only be one option - Add contact.
When you have added some contacts, these will be listed alongside Add contact in a
list.
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Adding a contact
Enter Contacts from the menu, highlight Add Contact and press the blue OK button.
You will now be asked to enter the contact name. Enter the name using the keypad.
The number keypad uses the standard text entry method for number keypads. Simply
press the relevant button a number of times quickly to enter the corresponding letter.
Press the hash key to switch between capitals, lower case and numbers.
Number one has full stop, comma, dash, question mark, exclamation mark,
apostrophe, at sign, colon, hash, dollar sign, forward slash, underscore, number one.
Press and hold to enter number 1.
Number two has A, B, C and two.
Number three has D, E, F and three.
Number four has G, H, I and four.
Number five has J, K, L and five.
Number six has M, N, O and six.
Number seven has P, Q, R, S and seven.
Number eight has T, U, V and eight.
Number nine has W, X, Y, Z and nine.
Star opens a list of special characters in a grid, use the hash and star buttons to scroll
through them.
Number zero has space and zero.
Once you have entered the name, press the blue OK button to continue entering the
contact details. You will then be asked to enter the contact number. Press OK again to
save the contact. Alto will then repeat the contact name and number. Press the blue
OK button to confirm or the round red end/cancel button to go back and amend the
details using the red cancel button to delete any errors.
New contacts will be automatically assigned to ringtone one. If you want to use a
different ringtone for that contact you will need to go to menu/settings/ringtones then
choose from the three ringtones using the up or down arrow to highlight the ringtone
then press the blue OK button. You will then be asked to add, press OK to continue.
You will then see a list of your contacts and using the up or down navigation buttons to
highlight the contact then press the OK to save.
You can also add a number to your contact list from the call log or messages. When in
the call log list or message list press the zero button. Alto will then ask you to enter a
name and complete this in the same way as adding a contact manually then press the
OK button. Alto will then confirm your entry by reading the name and the number.
Press the OK button to save or the end call button to cancel.
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Phoning a contact
To call a contact, either press the down arrow at the home screen or press OK to enter
the menu and navigate down to contacts.
Entering the contact list by pressing the down arrow at the home screen, you will enter
your contact list at the first contact. Use the up and down navigation buttons to
highlight the contact you wish to call and press either the square green call button or
the blue OK button. You will then be asked to confirm if you want to call the contact,
press the blue OK button to confirm or the round red end/cancel button to go back.
If you enter the contact list via the menu, you will enter your contact list at the first
contact. Use the up and down navigation buttons to highlight the contact you wish to
call and press the square green call button. You will be able to add, delete or modify
the contact list by pressing the blue OK button whilst in the contact list.
Please note: If you enter the contact list by pressing the down arrow keys at the home
screen, you will not have the options to modify or delete contact details - only to call
the contact.
Editing/deleting a contact
To edit or delete a contact you will need to enter the contact list via the menu. To edit a
contact, use the navigation buttons to highlight the specific contact and press the blue
OK button. There are then three choices; modify name, modify number or delete.
Press the blue OK button to confirm your choice. Modifying a contact is very similar to
adding a contact, although you will need to delete what was previously entered to
update. Note, character deletions are not announced, however you can press the
speech repeat button on the edge of the phone to hear what is currently entered.
When deleting you will be asked to confirm you want to delete. Press blue OK to
confirm or the round red end/cancel to go back.
Text messaging
When you receive a text message there will be a note on the screen and it will be
announced when you open the phone. When you unlock the phone you can read the
message straight away by pressing the blue OK button or cancel to continue using the
phone and read the message later.
To read or send a message, at the home screen press the blue OK button, use the
navigation buttons to highlight messages and press OK to enter.
Reading a text message – Inbox
Press the up arrow at the home screen or press the blue OK button to enter the menu
and then using the navigation buttons scroll to messages and press OK to enter.
Highlight inbox using the navigation buttons and press the blue OK button. There is
now a list of your messages arranged by date received and indicated by the name or
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number of the sender. Use the navigation buttons to highlight a message. The sender
and date of the message will then be read out. Press OK to read out this message with
the time of the message also announced. Press the repeat speech button to hear the
message again. Press the red end call button to go back to your list of messages or
press blue OK button to reply to the message or the green call button to make a phone
call to the message sender.
Sending a text message – write message
Press the blue OK button at the home screen to enter the menu. Then using the
navigation buttons scroll to messages and press OK to enter, or from the main screen,
press up on the up navigation arrow. Highlight write message using the navigation
buttons and press the blue OK button. You will now see the first name of your contact
list and before writing your message you will need to choose who you are sending it to.
You can choose a contact from your phonebook or press up once to enter a new
number. When you have chosen a contact or entered a number press the OK button to
begin writing your message.
To write a message you will need to use the number keypad which uses the standard
text entry method for number keypads. Simply press the relevant button a number of
times quickly to enter the corresponding letter. Press the hash key to switch between
capitals, lower case and numbers. Press the end call button to delete the last character
you entered.
Number one has commonly used punctuation; full stop, comma, dash, question mark,
exclamation mark, apostrophe, at sign, colon, hash, dollar sign, forward slash,
underscore, number one.
Number two has A, B, C and two.
Number three has D, E, F and three.
Number four has G, H, I and four.
Number five has J, K, L and five.
Number six has M, N, O and six.
Number seven has P, Q, R, S and seven.
Number eight has T, U, V and eight.
Number nine has W, X, Y, Z and nine.
Star opens a list of special characters in a grid, use the hash and star buttons to scroll
through them. You can also use the navigation buttons to move up or down in the grid.
Number zero has space and zero.
Please note: when you type numbers or letters quickly into the Alto it may not audibly
repeat every letter or number however it will have been registered and appear on
screen. When you have typed your message you can check it is correct by pressing
the repeat speech button on the right edge of the phone to read the message back to
you.
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Deleting a text message
To delete a text message, go to your list of text messages (Inbox/Outbox) and using
the navigation buttons highlight the message you want to delete and press the hash
button. Alto will ask "Do you really want to delete this message?" Press the OK button
to confirm or the red end call button to cancel.
Text messages will be automatically deleted when you reach roughly 100 messages in
the inbox/outbox. It will depend on the size of the text messages received but
messages will be deleted automatically starting from oldest message.
You can delete all text messages in a certain folder. To delete all messages in the
Inbox folder, enter star hash one zero hash on the main screen or to delete all text
messages in the Outbox folder, enter star hash one one hash on the main screen.
Adding a contact from a text message
You can add a number to your contact list from your message inbox. When in the list
press the zero button and Alto will then ask you to enter the name. Complete this in the
same way as adding a contact manually then press the OK button. Alto will then
confirm your entry by reading the name and the number. Press the OK button to save
or the end call button to cancel.
Text message Outbox - also known as Sent messages
This folder contains all your sent text messages including those that failed to send.
You can delete a message when in the list by pressing the hash button, then the OK
button to confirm or the red end call button to cancel. Depending on the size of the text
messages sent, these messages will be deleted automatically starting from oldest
message once you have around 100 messages.
You can, however, delete all text messages in this folder. To delete all text messages
in the Outbox folder, enter star hash one one hash, on the main screen.
Settings
When at the home screen, press the blue OK button, and use the navigation buttons to
highlight settings and press OK. Use the navigation buttons to highlight a setting to
adjust and press OK to continue.
Date
Set the date in two-digit day then two-digit month format, followed by four-digit year
format. Enter using the navigation buttons, scrolling up or down until you reach the
date of the day or typing the number on the keypad, press the blue OK button to
accept. This will automatically take you onto the month, once you have typed the
number or found the month using the navigation buttons, press OK to go onto the year.
Again using the navigation buttons or keypad, find the year and press OK.
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Please note: If you enter the date using the number buttons and press these too
quickly, the wrong date may be read out, but it would have been changed correctly on
the screen, for example if the date of the day is showing '12' and you wish to change it
to '26', if you quickly type in '2' then '6', it will show correctly but it will say 'twenty two'.
However, if you leave it for a few seconds without pressing the blue OK button to
confirm, it will announce the digits you have just entered.
Time
Set the time in two-digit hour and two-digit minute format. Enter using the navigation
buttons, scrolling up or down until you reach the desired hour, press the blue OK
button to accept which will take you onto the minutes. Once you have the correct
minutes, press the blue OK button and this will now give you the option to have either
12HR (AM/PM) or 24HR, use the navigation buttons to choose and press the blue OK
button to confirm the time. You can also enter the time using the number keypad.
Please note: If you enter the time using the number buttons and you press the buttons
too quickly, the wrong time will be read out, but it would have been changed correctly
on the screen, for example if the hour is showing '03' and you wish to change it to '09',
if you quickly type in '0' then '9', it will show correctly but it will say 'zero three'.
However, if you leave it for a few seconds without pressing the blue OK button to
confirm, it will announce the digits you have just entered. When you have completed
the date change you can press the speech confirm button which will then give you the
correct date.
Voice guide
Use the up or down navigation buttons to highlight male or female voice. Press OK to
confirm. There will be a delay of five seconds and you will return to the previous menu
and hear “voice guide” in the chosen voice.
Voice speed
Use the up or down navigation buttons to increase or decrease the speed of the
speech and press OK to confirm. Adjust the speed between 85% and 120%. The
speed can be increased or decreased by 1% at a time. Please allow the percentage to
be announced before you press the button again to increase or decrease because if
the buttons are pressed quickly, it will not announce the number until it has caught up
and stops.
Contrast
Change how menus appear on the screen - highlighted options can be set with white
text on a black background or black text on a white background. Use the up and down
navigation buttons to change and press the blue OK button to save.
Brightness
There are five levels of screen brightness. Use the up and down navigation buttons to
change the brightness and press the OK button to save.
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Tip: if you do not use the screen, turn the brightness down to 1 to maximise battery
life.
Language
There are several languages available to choose from although it is not recommended
to alter this setting. Use the up or down navigation buttons to highlight the language
and press the blue OK button to select. This will change the menu and voice guide to
the selected language. Choose from English (default), French, Spanish, Italian,
German, Dutch, Flemish or U.S. English. Please allow for a 10 second delay for the
language to change. Once a new language is selected it will start speaking in that
language.
S.O.S.
For peace of mind, you can set up some emergency contact numbers which will
automatically be called when you press any button for three seconds or more (apart
from the round red end button). You can set up to three numbers under S.O.S. 1,
S.O.S. 2 and S.O.S. 3. The phone will try to call each number in turn starting with
S.O.S. 1 until one is answered.
Please note: the S.O.S. call function will only work if you have credit. In an emergency
however you will always be able to call the emergency services whether or not you
have credit using the usual 999 or 112 numbers.
Talking watch
You can add a time announcement so every time you slide open the Alto, it will speak
the current time. Enter this item in the settings and use the navigation buttons to
highlight On and press the OK button to confirm.
Ringtones
There is a choice of three different ringtones. Whenever you add a contact it will
automatically use ringtone one. Use the up or down navigation buttons to highlight the
ringtone, after a few seconds it will begin playing the ringtone. When you have found
one you like, press the blue OK button to confirm. You will then be asked to add a
contact from your list to use this ringtone. In other words, to change all your contacts to
ringtone 2 you would need to repeat this for each contact.
Vibrate
To help you know someone is calling you can turn the vibrate function on so you will
feel it vibrating in your pocket when someone is calling. There are three choices:
always, never and silent mode. Use the up or down arrow to highlight your choice and
press the blue OK button to confirm. Select always and the phone will vibrate and ring
every time someone calls, silent mode will turn the ring tone off but it will still vibrate
and never turns the vibrate off and it will only ring.
Please note: unless you turn the speech volume down to zero it will still announce
who is calling. Silent mode is when the ring volume has been turned down completely.
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Alarms
You can set up to 30 alarms on your Alto 2. At the home screen press the blue OK
button, navigate using the arrow to Alarms and press OK. Select one of the 30 alarms
using the navigation buttons and press OK. Initially, each alarm will be set to off.
However, each alarm has the following elements you can adjust depending on its use
which will enable the alarm. For example, daily alarms for medication and one off
alarms for appointments.
Date - Enter the date in two-digit day and month format, followed by four-digit year and
press OK to save.
Time - enter the time in 24 hour format. (Change to AM/PM once you have entered a
time by using the up navigation buttons). Press OK to save or end call/cancel to go
back.
Ringtone - Choose from a list of ringtones using the up or down navigation buttons
and press OK to save.
Repeat - default is off. The alarm can be repeated once and weekly. Use the up or
down navigation buttons to highlight your choice and OK to confirm. Please note: you
must choose one option or the alarm will remain set to off and therefore the alarm will
not sound.
Reminder - enter a reminder using the keypad. This can be up to 16 characters long
and will be read aloud when the alarm sounds. When the alarm sounds it will say
“please remember” followed by the words you entered, such as "medication". Press
the red end call button to stop the alarm.
In phone help
In the main menu there is a help function which gives an overview of what the menu
items are used for. Select a section using the navigation buttons and OK to enter.
When you have heard enough or it has finished press the red cancel button to exit
back to the list of help items.
Information and actions
Below is a list of key sequences used to find certain phone information and to perform
certain actions such as deleting all text messages. All of the sequences will need to be
input at the main screen.
Speak level of battery being charged - star, hash, zero, one, hash
Phone signal strength - star, hash, zero, two, hash
Time and date - star, hash, zero, three, hash
Network provider’s name - star, hash, zero, four, hash
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IMEI number - star, hash, zero, six, hash
Delete all Inbox messages - star hash ten hash
Delete all Outbox messages - star hash eleven hash
Technical specification
Dimensions: 100mm x 52mm x 20mm
Weight: 100 grams
Battery: 3.7V 1000mAh Li-ion
Screen resolution: 176 x 220 - 2.2inch QCIF
Voices in English - Daniel and Serena
Adjustable speech speed from 85-120%
Three ring tones and vibration alert
Hearing aid compatible (HAC) rating M3/T3
Quad band GSM
Battery standby time up to 25 days
Talk time up to 5.5 hours
How to contact RNIB
Phone number: 0303 123 9999
Textphone: 0845 758 5691
Postal address: RNIB, PO Box 173, Peterborough PE2 6WS, U.K.
Email: shop@rnib.org.uk
Web address: www.rnib.org.uk
RNIB Technology Team
Telephone: 0845 90 00 015
Email: ICT@rnib.org.uk
Email for international customers: exports@rnib.org.uk
Terms and conditions of sale
This product is guaranteed from manufacturing faults for 12 months from the date of
purchase. If you have any issues with the product and you did not purchase directly
from RNIB then please contact your retailer in the first instance.
For all returns and repairs contact RNIB first to get a returns authorisation number to
help us deal efficiently with your product return.
You can request full terms and conditions from RNIB or view them online.
Registered Charity No. 226227
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This product is CE marked and fully complies with all applicable EU legislation.
At the end of the product’s life you can return it to the supplier or manufacturer for free
of charge disposal. This is to comply with ‘The Waste Electrical and Electronic
Equipment Directive’ (WEEE).
Date: February 2014
© RNIB
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