Global Assignment Centre – (revised) March 2008 Global Assignment Centre Mar 2008 Welcome to England! This guidebook contains useful information for those who are interested in learning about expatriate assignments and transfers to England. Living in a new country is a new and exciting experience and there is no doubt that you will have many questions about issues that may be unique to your situation – housing, medical, education, etc. To ensure that you fully understand the terms and conditions of an assignment, we suggest that you visit the Global Assignment Centre (GAC) website and review the policy section. http://hr.mot.com/GAC/ The GAC team is available to assist you with your relocation and transition. The GAC office in England is located at: Motorola Limited Jays Close Viables Industrial Estate Basingstoke Hampshire RG22 4PD UK GAC Team: Chineham site only - Pam Brown 01256 484585 Viables and other sites – Karie Giles 01256 484029 Contact details for WW GAC can be found under “GAC Staff by Country Office” on the GAC website. We hope you will have an enjoyable and informative experience as you learn about living and working in England. We look forward to providing you with the highest level of support and assistance. Welcome to England Page 2 of 26 TABLE OF CONTENTS GENERAL INFORMATION ...................................................................... 4 Emergency Services ........................................................................................ 5 Postal Service ............................................................................................... 5 Banking ....................................................................................................... 5 HOUSING ........................................................................................ 6 Television Licence .......................................................................................... 6 Electrical Appliances ...................................................................................... 6 TEAM Relocations .......................................................................................... 7 Cartus ........................................................................................................ 8 MEDICAL....................................................................................... 10 Structure of the NHS ..................................................................................... 10 Doctors ...................................................................................................... 10 Prescription Charges ...................................................................................... 11 Child Screening ............................................................................................ 11 CIGNA ........................................................................................................ 12 Dentists ..................................................................................................... 12 Opticians .................................................................................................... 13 INLAND REVENUE AGENCY ................................................................. 14 Income Tax (Pay As You Earn – PAYE) .................................................................. 14 National Insurance Contributions (Social Security) Class 1 ........................................ 15 UK National Insurance Numbers ........................................................................ 16 EDUCATION ................................................................................... 17 DRIVING IN THE UK .......................................................................... 19 Driver Vehicle Licensing Agency ........................................................................ 19 Driving Licences ........................................................................................... 19 General ...................................................................................................... 20 ROUNDABOUTS ....................................................................................................................... 20 MINI ROUNDABOUTS .............................................................................................................. 20 SIGNS ....................................................................................................................................... 20 JOINING DUAL CARRIAGEWAYS AND MOTORWAYS ........................................................... 20 WAITING RESTRICTIONS ........................................................................................................ 20 PAYING TO PARK .................................................................................................................... 20 PEDESTRIAN CROSSINGS ....................................................................................................... 21 SEAT BELTS ............................................................................................................................. 21 MOBILE PHONES ..................................................................................................................... 21 Road Tax .................................................................................................... 21 Leaseplan ................................................................................................... 21 MOTOROLA OFFICES IN ENGLAND ........................................................ 22 Basingstoke (Redwood & Viables) ...................................................................... 22 Swindon ..................................................................................................... 24 USEFUL WEBSITE LINKS .................................................................... 25 Welcome to England Page 3 of 26 Global Assignment Centre Mar 2008 GENERAL INFORMATION English Flag – the Cross of St George Population (2002): 59,231,900 Area: 130,000 square kilometres Capital city: London England is located in the southern part of Great Britain. To get an impression of the country and its culture, see the English Tourist Board's website: http://www.visitengland.com The country has produced many famous pop singers and groups, including the Beatles, Queen, Elton John and Oasis. The national sport is football: famous current football players include David Beckham and Michael Owen. English actors and actresses include Hugh Grant, Kate Winslet and Dame Judi Dench. There are many areas of attractive scenery, including Dartmoor, Exmoor, the South Downs, the New Forest, the Broads, the Peak District, the Yorkshire Dales, the North York Moors, the Lake District and Northumberland. The national emblem of England is the rose, and the patron saint is St George. The name England comes from the words "Angle land". The Angles were people who came from northern Germany in the 5th and 6th centuries, after the Romans had left. The French name for England is Angleterre, which also means "Angle land". There were also invasions of southern England by Saxons and Jutes (people from another part of northern Germany). English people are sometimes called Anglo-Saxons. The Celts who used to live in this area were forced to move back into Scotland, Ireland, Cornwall and into Western France (the area known as Brittany). England at first became a series of kingdoms, the strongest of which was Wessex (the name comes from West-Saxon). The names of many of the regions in England come from this period - for example: the name Sussex comes from South-Saxon, Essex from East-Saxon, and East Anglia from East-Angle. The Vikings then came from Denmark, before the Normans invaded from France. Eventually England, Wales, Scotland and Ireland were united, forming the United Kingdom. The government for the United Kingdom is based in London (the Houses of Parliament). This assembly includes politicians from all parts of the United Kingdom, Welcome to England Page 4 of 26 Global Assignment Centre Mar 2008 although recently some local assemblies have also been created in Scotland, Wales and Northern Ireland. The English language is the main language spoken throughout England, although there are many different regional accents. It can be difficult to know how to spell or to pronounce some English words, because the language has been influenced by Latin and Greek (languages used at the time of the Romans, and used in religion and education until recent times), German (the language of the Angles, Saxons and Jutes), French (the language of the Normans), Gaelic/Scots (Celtic languages) and Danish (the language of the Vikings). There are now many people throughout the United Kingdom who speak a foreign language either as their first or second language, mainly due to immigration from Europe or the Commonwealth (countries which used to be part of the British Empire). Emergency Services Emergency Services organisations: in the UK are mainly provided by three Ambulance, Fire and Police The telephone number for all three services is 999 Postal Service The postal service in the UK is run by The Post Office. For details of services available visit: http://www.postoffice.co.uk Banking Although there are many UK high street banks available, in order to open an account evidence of address etc. is required. Some banking institutions cover the majority of the country and in some cases have international coverage, you do not need to choose a local bank. The Global Assignment Centre has an arrangement for opening bank accounts for inpatriates and permanent transfers to the UK with NatWest bank. www.natwestglobal.com Application must be made via the GAC, who include a letter of introduction with the application forms. Welcome to England Page 5 of 26 Global Assignment Centre Mar 2008 HOUSING There is a great variety of style and type of property available in England, from traditional country cottages to sophisticated urban living spaces to suburban family houses. Small room sizes are frequently a shock to those relocating to England. It is important to remember that the UK is a small island and consequently there is not much space to build on, resulting in smaller houses. The average size of a modern, four bedroom property would be approximately 800 – 1,000 sq feet. In modern houses, bedrooms are generally designed to accommodate a standard UK double bed (137 cms wide); you should take this into consideration if your bed is wider than this. Older style properties often benefit from slightly more generous room sizes, but the compromise may be older or dated fixtures and fittings. Sinks and baths in British houses typically have separate hot and cold water taps. The idea is that you should use the plug attached to mix the hot and cold water together to get the right temperature. Carpets in bathrooms is another quirk of British houses. The British are fond of carpets everywhere and often in many different colours and patterns! Happily, wood laminate floors are now increasing in popularity. The British do not always use their garages for cars! In the absence of cellars in houses, garages are commonly used for storage space. Television Licence If you use or install television receiving equipment to receive or record television programme services you are required by law to have a valid TV Licence. The type of licence you will need and how to go about getting one will depend upon your individual circumstances. If you are in a Motorola rented property, our tenancy management company will take care of the licence for you. Otherwise visit the TV licensing website for further information: http://www.tv-l.co.uk/index_frameset.html Electrical Appliances Electricity is at 240 volts AC, 50 hertz (cycles) whereas US power, for example, is 100 volts at 60 cycles. Plugs have three square pins. Most Welcome to England Page 6 of 26 Global Assignment Centre Mar 2008 small appliances will run satisfactorily in the UK by using a 240/110 stepdown voltage transformer, but it must be remembered that as the UK electricity runs at a slower frequency, appliances will run approximately 15% slower. TEAM Relocations Team Relocations is an external vendor who provide Motorola expatriates and permanent transferees with relocation assistance upon arrival to the UK. One, two and three day packages are available depending on which assignment or transfer you come to the UK on. Services provided are dependant on your entitlement but could include: set local & housing market expectations, area orientation, home search, school search, viewings, and tenancy assistance. Upon arrival to the UK, TEAM will organise for you to be picked up and take you to your hotel or serviced accommodation. Your local GAC consultant will explain the services you are entitled to, and then put you in touch with a representative at TEAM relocations to assist you with your housing requirements. TEAM will bill Motorola directly for all of their services. Below are tables giving a general guide price for property rental close to the Motorola sites in Basingstoke and Swindon. They are based on a minimum 12 month tenancy and rentals of 6 months or less are likely to be higher than those illustrated. Utility costs are generally approximately 20-25% of the monthly rent. Residential District 1 bedroom £ per month 2 bedrooms £ per month 3 bedrooms £ per month 4 bedrooms £ per month Basingstoke 500-600 700-800 1000 1500 - 2200 Reading 600-750 750 - 850 1000 - 1500 1600-2700 Fleet 600 700 1000 1500 - 2200 Winchester 600 750 1000 1500 - 2200 Andover 600 600 - 800 950 1200 Welcome to England Page 7 of 26 Global Assignment Centre Residential District Mar 2008 1 bedroom £ per month 2 bedrooms £ per month 3 bedrooms £ per month 4 bedrooms £ per month Swindon 425 - 500 475-700 600 - 800 850 - 1500 Cirencester 450 - 500 550 -900 800 - 1300 1200 – 2000 Hungerford 450 500 - 700 700 - 1000 1000 – 1800 Marlborough 450 - 500 500 - 800 700 - 1200 950 - 1800 Chippenham 450 - 500 475 - 600 550 - 750 750 - 1500 TEAM Relocations 54 Queen Anne Street LONDON W1G 8HN + 44 (0)20 7725 0030 www.teamrelocations.com Contact: Beverley Thomas Cartus For all expatriates, once TEAM Relocations has identified a property for you and Motorola has signed the lease, TEAM Relocations will pass your file over to Cartus to manage the property. A counsellor at Cartus will be assigned to you and they will be your single point of contact for any housing or school related issues throughout your assignment. Cartus will receive all the bills and will be responsible for ensuring that they are paid on time with exception of the phone bill. In the UK, phone companies will not allow third party access and therefore you will need to hook up your telephone (internet / cable) directly with the company of your choice and then expense back the cost through your GAC consultant. Motorola will cover all costs associated with the hook up and the monthly land line telephone charges. Motorola will not cover individual calls, internet or cable. Should you require internet for business purposes, you will need to expense the cost through the business. If you have any problems with your accommodation, you should contact Cartus directly and they will respond within 24 hours. Welcome to England Page 8 of 26 Global Assignment Centre Mar 2008 Frankland Road Blagrove Swindon, SN5 8RS Contact: Gemma Harding gemma.harding@cartus.com 01793 756 322 www.cartus.com Welcome to England Page 9 of 26 Global Assignment Centre Mar 2008 MEDICAL Structure of the NHS In Britain, most people use the National Health Service (NHS) which provides free or subsidised health care covering hospital visits and operations, local doctors (GP’s), community health services and dentists. Full details can be found at the NHS website: http://www.nhs.uk/ A separate system for private healthcare also exists in the UK and it is necessary to note that the NHS will cover not all doctors, dentists or operations. You will be entitled to use the free or subsidised NHS facilities if you are a British Subject, EU citizen, if your country of origin has an agreement with the UK and if you have a permit to work in Britain for longer than six months, or are the child or spouse of the permit holder. Those who do not qualify will have to pay for medical treatment. Emergency medical care is provided for any person who needs it until the ‘emergency’ is over. Doctors To be treated by a GP you should be registered with him/her. To do this, you will need to go along to the surgery where the receptionist will supply you with the relevant forms to complete. You should take your NHS Medical Card with you (if you have one). A list of doctors in your area is available via the NHS website. Once you are registered, the GP will arrange for your medical records to be transferred from your previous doctor. Children under 16 must be registered by their parents or legal guardian. Some doctors or GPs work alone, but the majority work in group practices consisting of a number of doctors who pool resources. Some group practices work from a Health Centre which generally means that they can provide a wider range of services such as a health visitor, district nurse, chiropodist and clinics. The majority of the GP practices operate an appointment system. The alternative is a queuing system where the patients go to the surgery during consultation hours and wait until the doctor is free to see them. Welcome to England Page 10 of 26 Global Assignment Centre Mar 2008 Wherever possible you should go to the surgery to see the GP. However, if necessary, you can telephone the surgery early in the morning and request a home visit. If a visit is needed out of surgery hours, such as during the night, the doctor on duty for the practice will make the visit. If you cannot contact your GP in an emergency you should go to the Accident and Emergency Department in the local hospital. You will need a GPs referral to see a specialist (usually a consultant). You will then see the consultant at a hospital out-patients clinic. If you need to go into hospital a specialist must refer you and on admission to hospital, you become an in-patient. If you are a resident in this country, there is no charge for seeing the doctor unless he or she chooses to treat you on a private basis. If you require hospital treatment you will be advised by the hospital as to whether you will be treated under the NHS or privately. Ante-natal care is arranged by your GP and care is usually shared between the GP and the hospital. GPs will normally provide a contraceptive service. Alternatively, consult a Family Planning Clinic that you can attend without being referred by your GP. Prescription Charges There is a standard charge for every item prescribed by the doctor, except female contraceptive supplies for which there are no charges. However, many people are entitled to free prescriptions including children under 16, pregnant women and mothers of children under one. You should take your prescription to a pharmacist at a chemist’s shop who will supply you with the prescribed medicines. Some chemists stay open through the evening. Child Screening There is a comprehensive programme of development screening for babies and children up to school age that takes place at various stages between 0 and 5 years. Developmental skills are assessed, hearing and vision are tested and physical examinations may be carried out. This is undertaken by your own GP, a clinical medical officer or a health visitor. A health visitor is a State Registered nurse with further specialist training. The health visitor is usually attached to a GP’s practice and is responsible for all new mothers registered with the doctors in that practice. These mothers and their children remain her responsibility until the children reach the age of 5. A regular programme of surveillance in local authority schools is carried out by the school health services. There is also a programme of routine immunisation. Welcome to England Page 11 of 26 Global Assignment Centre Mar 2008 CIGNA While on a short term, long term, commuter, or training and development assignment in the UK, you (and your family) will be enrolled in CIGNA International healthcare. If you are coming from the US, you will be enrolled into the US scheme called GHAPS Plan. Please contact your primary GAC consultant for a copy of their benefits and guidelines. If there are costs which are not covered by the collaborating country medical plan, but would normally be covered by your home country medical plan, they can be expensed through your primary GAC consultant. If you have transferred permanently to the UK, you will be enrolled in CIGNA Domestic healthcare upon arrival through the human resources department. The Human Resources administrator will provide you information about the benefits package, or you can visit the HR website for details at: http://hr.mot.com/emea/rewards/ukRewards/benefits/index.html Dentists Over the past few years, the provision of NHS Dental care has decreased significantly in most areas of the UK, and patients are finding more and more practices accept only private patients. Therefore, there is no regular dental coverage provision for expatriates into the UK. Expatriates are expected to have dental treatment while on home leave, or cover the cost themselves in the UK. CIGNA private healthcare will cover emergency dental treatment only. Please ensure to contact CIGNA prior to any dental work to ensure coverage. If you are covered under the US GHAPS Plan, reimbursement can be claimed through them. If you have transferred permanently to the UK, CIGNA Domestic has a dental option at the employee’s cost. Please contact your human resources administrator for further details or visit the HR website for details at: http://hr.mot.com/emea/rewards/ukRewards/benefits/index.html To find a dentist in your area (public or private), please contact the British Dental Association. Welcome to England Page 12 of 26 Global Assignment Centre Mar 2008 http://www.bda-findadentist.org.uk/ Opticians You do not need referral from a GP to see an optician about your sight. Some opticians are independent and operate an appointment system and others offer an express service and belong to a chain. You will normally pay for a sight test on top of the cost of frames and lenses or contact lenses. The sight test is free for children up to the age of 19 (and beyond if in full time education) and for people over 60 years of age. For the two aforementioned groups, an NHS subsidy is available towards the cost of glasses. Welcome to England Page 13 of 26 Global Assignment Centre Mar 2008 INLAND REVENUE AGENCY The Inland Revenue Agency is responsible for the administration of: Income Tax (please see more information below) National Insurance Contributions (please see more information below) Corporation tax Capital gains tax Petroleum revenue tax Inheritance tax Stamp duties They are also responsible for the payment of: Working Tax Credit Child Tax Credit Child Benefit The Inland Revenue ensures that everyone understands and receives what they are entitled to and understands and pays what they owe, so that everyone contributes to the UK's needs. The Inland Revenue is changing radically; they are in the process of delivering a wider range of services to their customers than ever before. Website address for useful information: http://www.inlandrevenue.gov.uk/home.htm Income Tax (Pay As You Earn – PAYE) Most employees have their income tax deducted at source, i.e. Motorola Ltd UK Payroll, through the PAYE system. The UK tax year runs 6 th April through to 5th April. Liability to Income Tax Income tax is charged on all income that arises in the UK. UK residents may also be liable for Income tax on income arising overseas. Please discuss this with PWC, if covered within your LoU. Personal tax allowances and your Motorola Pension contributions are deducted from income before calculating Income tax at rates determined by the amount of an individual's income. Please refer to the Inland Revenue website for more specific information/advice: http://www.inlandrevenue.gov.uk/home.htm Welcome to England Page 14 of 26 Global Assignment Centre Mar 2008 If you have moved permanently to the UK, the standard “basic personal allowance” is £4615 per tax year. After your salary has been deducted with your personal allowance and pension contributions you will pay tax at the following rates: On the first £1,920 = 10% (the starting rate) On the next £27,980 = 22% (the basic rate) On any income over £29,900 = 40% (the higher rate) Please note that you will also have to pay tax on the benefit you get from using a company car for private motoring, a fuel card (if applicable) and CIGNA private medical cover. National Insurance Contributions (Social Security) Class 1 Employers and employees must pay Class 1 National Insurance Contributions. They are collected through the PAYE income tax collection system. The employer must make appropriate deductions from earnings and make payments of both his and his employees' contributions each month. National insurance contributions are payable on all gross earnings, including salary, overtime, commissions and bonuses given to employees. Employee national insurance contributions rates for 2003/4 are payable at 11% of income above £89 up to £595 per week (£4,615 to £30,940 per year) and 1% of income above this limit. The employer’s national insurance contributions rate for 2003/04 is 12.8 % on all earnings above £89 a week (£4,615 a year). Employers' Class 1A national insurance contributions are payable on all taxable benefits-in-kind other than the provision of childcare. Please refer to the Inland Revenue website for more specific information/advice: http://www.inlandrevenue.gov.uk/home.htm Benefits provided for paying National Insurance Contributions. Payment of Class 1 contributions gives entitlement to: Incapacity Benefit Jobseeker's Allowance Maternity Allowance Retirement Pension Widowed Mothers Allowance Widows Payment Widows Pension Each of the above has its own different "qualifying conditions" which must be satisfied before payment can be made. Further advice on the Welcome to England Page 15 of 26 Global Assignment Centre Mar 2008 various qualifying conditions can be obtained by contacting your local Benefits Agency (this link will take you to another web site) office. UK National Insurance Numbers Importance of National Insurance numbers The Inland Revenue National Insurance Contributions Office issues National Insurance (NI) numbers to those approaching 16 years of age and to those working or claiming benefit so that National Insurance Contributions and credits can be correctly recorded on each person’s National Insurance account. For Transferees inbound only (as expatriates do not require an NI Number) - You should inform the UK HR Helpdesk of your NI number, as it is essential that they show the full and correct NI number on all documents on which they record National Insurance Contributions. This in turn helps to protect your entitlement to benefits such as basic State Pension. If you do not have an NI number your UK GAC Consultant will work with you to obtain a number. NI numbers consist of two letters, followed by six numbers, followed by one letter, A, B, C or D. No other format is acceptable. It will look something like this: AB123456C. VAT VAT is a tax on consumer expenditure. It is paid on business transactions, imports, acquisitions. Most business transactions involve supplies of goods or services. The rate at March 2008 is 17.5%. http://customs.hmrc.gov.uk Welcome to England Page 16 of 26 Global Assignment Centre Mar 2008 EDUCATION Education is compulsory in the UK for children between the ages of five and sixteen. It is important to understand that education in the maintained (government) school sector is not related in any way to the nationality of the child. Education has to be provided for all children who are of compulsory school age (5-16 years), regardless of nationality, if it is "practical and expedient" to do so. However, the education of children over sixteen is at the discretion of the school/education authority. Schools in the UK are split between government and independent schools. Government schools are known as 'Maintained schools', 'Comprehensive schools' or 'State schools'. Independent schools are usually known as 'Public schools' (so called because anyone from the Public can attend the school as long as they have the money to attend). School terms and holiday dates are set by each Local Education Authority for county schools within its jurisdiction and will vary from county to county. Generally, Independent schools have slightly longer holidays than State schools. Currently, the UK academic year is split into three terms: Autumn: Spring: Summer: School Type Pre-school (not compulsory) Primary Secondary September to December January to April April to July Description Young children may stay at home, attend a nursery school (sometimes known as a kindergarten, for children aged between 2 and 5), go to a day nursery, join a playgroup or be looked after by a registered childminder. Children have to go to school after the age of 5. A primary school educates children up to 11. It is sometimes divided into an infant school (for children aged 5-7) and a junior school (for children aged 7-11), or sometimes into a lower school, middle school and upper school. Children who are attending a primary or secondary school are often called pupils. Children must attend a secondary school (sometimes known as a high school) from the age of 11 until they are 16. The exams taken at the end of this are called GCSEs (General Certificates of Secondary Education). Most schools are comprehensives, which are free and open to children of all abilities including both boys and girls (they Welcome to England Page 17 of 26 Global Assignment Centre Mar 2008 are co-educational). In some areas there are selective schools known as grammar schools which admit the most able children using an entrance test (known as 11+ or eleven-plus): the non-selective schools in these areas are known as secondary moderns. Independent Most secondary schools also have a sixth form, in which children can choose to stay for another 2 or 3 years to study for A levels (General Certificate of Education Advanced Level): it is most common to study for A levels in 2 or 3 different subjects, and to take the exams when aged 18 or 19. Pupils may also take AS levels (Advanced Supplementary Level exams) when aged 17. In some cases children must travel to a separate sixth form college to continue their studies: these provide education for pupils aged from 16 to 19, including both academic (studyrelated) and vocational (work-related) subjects. Schools which receive taxpayers' money from the British government or local authorities are known as maintained schools or grant-aided schools or State schools. There are also independent schools, many of which accept boarders (who stay overnight at the school) as well as day pupils. A prep school (preparatory school) is a school which prepares children for the entrance exams of a public school (the Common Entrance exam). A public school is a not-for-profit school for children aged between 13 and 18 for which parents pay school fees. Useful websites: http://www.parentcentre.gov.uk/ http://www.dfes.gov.uk/index.htm www.isbi.com www.ukschools4u.com www.iscis.uk.net Welcome to England Page 18 of 26 Global Assignment Centre Mar 2008 DRIVING IN THE UK Driver Vehicle Licensing Agency The Driver Vehicle Licensing Agency (DVLA) is the government body which oversees rules for driving in the UK. Please refer to the comprehensive DVLA website: http://www.dvla.gov.uk/welcome.htm Paying particular attention to the form ‘Driving in Great Britain (GB) as a Visitor or New Resident’: http://www.dvla.gov.uk/forms/pdf/INF38_040803.pdf which gives full details of the current rules affecting foreign driving licence holders who visit or come to live in England. Driving Licences To apply for a GB Licence you must: 1) Complete form D1 for a Provisional Licence, available from any main post office and submit it with the required documents and a cheque or postal order for £38.00. 2) Once the Provisional Licence has been issued you will have to take a written and a practical test. BSM (British School of Motoring) assist in assessing your current driving skills (and bad habits too!) and they will also arrange/book the tests for you. Up to 4 hours of driving lessons to assist in passing the UK test, if a test is required, will be reimbursed through expenses. http://www.bsm.co.uk/ The cost of obtaining a UK licence is not reimbursable through expenses as it is covered under the incidental relocation allowance (IRA). Any booking fees required for those who have to take a UK test to obtain a new licence will be reimbursed through expenses. Please be aware that this process could take around 2/3 months and if you are still driving on your Non EC/EEA Licence after the 12-month period your car insurance will be INVALID. Welcome to England Page 19 of 26 Global Assignment Centre Mar 2008 General The British drive on the left hand side of the road. The speed limits for cars follow (in miles per hour) Built up area - 30 Single carriageways - 60 Duel carriageways - 70 Motorways – 70 ROUNDABOUTS You must give way to traffic from the right if the roundabout is not controlled by traffic lights. Use the left hand lane if turning left or going straight on. Use the right hand lane if turning right. MINI ROUNDABOUTS These are painted or only slightly raised and should be treated exactly like a normal roundabout. SIGNS There will be a signpost on the left hand side of the road before a roundabout showing you which way to go. The main route will again (usually) be signposted on the actual roundabout. Motorways are indicated by blue signposts. Normal roads have green signposts. Tourist routes have brown signposts. JOINING DUAL CARRIAGEWAYS AND MOTORWAYS You approach the road from the left on a slip road Give priority to traffic already on the dual carriageway or motorway adjust your speed to fit into the flow of the existing traffic Do not cross the solid white lines that separate the different lanes Remain in your lane until your speed has adjusted WAITING RESTRICTIONS Single Yellow Line on kerbside = No waiting between certain times - these will be displayed on signs on posts on the footpath Double Yellow Lines on kerbside = Usually means no waiting at any time - check for signs PAYING TO PARK You will be very lucky not to have to pay to park in the main towns and cities of the UK. Welcome to England Page 20 of 26 Global Assignment Centre Mar 2008 When you park a car, look out for parking restriction signs or a pay and display meter. If you don't purchase a ticket and display it in your car you will receive a fine which can be up to £40 or more depending upon the area. In some areas you may be clamped or have your car removed. PEDESTRIAN CROSSINGS Most pedestrian crossings are now controlled by traffic lights. You must stop when the red light shows. If not controlled by lights, pedestrians have the right of way. SEAT BELTS All drivers and passengers in private cars MUST wear seat belts MOBILE PHONES On the 1st of December 2003 it became illegal for anyone to handle a mobile phone whilst driving. The only way to talk and drive is to use a hands free set. Even if you pull over to talk and have the engine still running you can be fined. Road Tax All vehicles driven on UK roads must display a current road tax disc. Road tax is a mandatory fee for all vehicles to cover the cost of road repairs and maintenance in the UK. If you are an expatriate, the road tax disc will be provided with the Motorola vehicle. Please refer to the following website for more information: http://www.dvla.gov.uk/faq/faq_tax_car.htm Leaseplan The Motorola car fleet is administered by an external vendor called Leaseplan. All short term and long term inpats to the UK are eligible for a company vehicle for the length of their stay in the UK. IT and CMS inpats are entitled to 14 days car hire. These vehicles are arranged by the GAC Administrator. Contact details for Leaseplan can be found at: http://hr.mot.com/emea/rewards/ukRewards/index.html This site also gives details of the Motorola Car Policy and UK Responsible Driving Policy and explains the process of ordering a vehicle for members of the Motorola Company Car Scheme. Welcome to England Page 21 of 26 Global Assignment Centre Mar 2008 MOTOROLA OFFICES IN ENGLAND Basingstoke (Redwood & Viables) Motorola Limited Redwood Crockford Lane Chineham Business Park Chineham Basingstoke Hampshire RG24 8WQ Motorola Limited Jays Close Viables Industrial Estate Basingstoke Hampshire RG22 4PD Telephone Location Code: ZUK02 01256 790790 Location Code: ZUK40 Telephone 01256 358211 Link to map: http://frontpage.cgissemea.comm.mot.com/ Facilities/Maps/Map.htm USEFUL CONTACTS and ADDRESSES Cigna (Health Insurance) 1 Knowe Road Greenock Scotland PA15 4RJ Motorola Helpline: 0800 592 971 Nurses’ Number: 0800 242 442 Motorola UK Pensions C/o AON Ltd 131 St Vincent Street Glasgow G2 5JF Telephone: 0845 100 3324 Payroll Office For any general queries regarding your payslip or tax issues please contact 01355 575400 (and choose option 4) Benefits Office Telephone: 01355 355000 Welcome to England The Hampshire Clinic (Private Hospital) Basing Road Old Basing Hampshire RG24 7AL Telephone: 01256 357111 Basingstoke Vaccination Service (Based in The Hampshire Clinic) Telephone: 01256 472002 Tax Office HMIT Centre 1 Queensway House East Kilbride Glasgow G79 1AA Telephone: 0845 0703703 Tax Reference Number 961/7064667 Page 22 of 26 Global Assignment Centre Mar 2008 SPORTS & SOCIAL CLUB There is a very active Sports and Social Club in Basingstoke. There is an initial joining fee and monthly cost which will be deducted from your salary on a monthly basis. Inpatriates are also welcome to join the Club and are asked to pay their fees by cheque. This will entitle you to take advantage of the subsidised events throughout the year. Details of all the Sports & Social Clubs activities can be found on the social club’s web site. http://frontpage.cgissemea.comm.mot.com/social/ The monthly fee covers yourself and one adult guest to benefit from the reduced price and if you have children they can benefit from any child/family orientated events. Welcome to England Page 23 of 26 Global Assignment Centre Mar 2008 Swindon Motorola Limited Thamesdown Groundwell Swindon SN25 4XY Telephone 01793 565 000 Fax Location Code: ZUK14 Link to Map: Welcome to England Page 24 of 26 Global Assignment Centre Mar 2008 USEFUL WEBSITE LINKS http://pcshr.mot.com This is the PCS Human Resources website. It contains useful links to Global Benefits, HR Service Centers as well as to PCS HR leadership. http://hr.mot.com/emea/rewards/ukRewards Use this site to access information about benefits programs e.g. pensions, MOTshare, cars (Leaseplan) to answer any questions you might have concerning your benefits, and to access benefits forms. http://compass.mot.com This site acts as a company library. http://ceo.mot.com Contains general information about the state of the company from the CEO and the COO. http://emea-helpdesk.mot.com/helpdesk/index.html This site is for the I.T. Help Desk and Account set-up, Monet ticket. http://directory.mot.com Use this site to find basic contact information for any Motorola employee. http://travel.mot.com This site contains useful information and helpful resources for travelling with Motorola. http://mu.mot.com Motorola University site, record training requirements and investigate internal and external course possibilities. http://hr.mot.com/security Global security web site giving travel info, personal safety and security, weather forecasts, national and world news. http://www.rocomx.net/roc/motorola UK Employee Purchase Programme information. phones for Motorola employees only Purchase of http://identity.mot.com/ Templates and logos for downloading Welcome to England Page 25 of 26 Global Assignment Centre Mar 2008 http://tigerslive.mot.com/ TIGERS system is used to order anything that has a cost to an outside company. Please let your administrator know of any stationery requirements you have. https://itshop.mot.com To set up email accounts, Secure Dial applications, ‘Friendly’ email address etc. Welcome to England Page 26 of 26