NORTHERN NEW ENGLAND SCHOOL OF BANKING MONDAY, OCTOBER 26 – THURSDAY, OCTOBER 29, 2015 AGENDA MONDAY, OCTOBER 26 12:15 p.m. Registration 12:30 – 12:50 p.m. Opening Session Christopher D’Elia, Registrar Introduction Philosophy of the School Plans for the Session 12:50 – 1:15 p.m. Introduction to Banking & Other Issues Christopher D’Elia, Registrar History of Banking and Legislation Forces Impacting the Industry 1:15 – 2:40 p.m. Written Communication Skills Cristy Beemer, University of New Hampshire 2:40 – 2:55 p.m. Refreshment Break 2:55 – 4:20 p.m. “The Art of Motivating Ourselves and Others” Jack Agati, Encouraging Concepts Associates 4:20 – 4:30 p.m. Break 4:30 – 5:45 p.m. “Birth Order: What’s It Got To Do With Business Anyway?” Jack Agati, Encouraging Concepts Associates 6:30 p.m. Beer, Wine & Cheese Reception 7:00 p.m. Dinner TUESDAY, OCTOBER 27 7:00 a.m. Breakfast Buffet 7:45 – 9:15 a.m. Fundamentals of Monetary Policy Chen Wu, Ph.D., Assistant Professor of Economics College of Business Administration Plymouth State University 9:15 – 9:30 a.m. Break 9:30 – 11:00 a.m. Economic Demographics for the Future Chen Wu, Ph.D., Assistant Professor of Economics College of Business Administration Plymouth State University 11:00 – 11:15 a.m. Refreshment Break 11:15 – 12:20 p.m. The Importance of Lending Robert P. Gagnon, Senior Vice President, Business Development & Mortgage Lending Raymond Dugdale, Vice President, Commercial Lending Optima Bank & Trust 12:20 – 1:00 p.m. Working lunch for Case Study 1:00 – 2:00 p.m. The Importance of Lending - Case Study Workshop & Reports (continued) 2:00 – 3:30 p.m. Marketing for the Future Linda Varrell, Broadreach Public Relations 3:30 – 3:45 p.m. Refreshment Break 3:45 – 5:45 p.m. CEO Panel Discussion Charles Petersen, President, Biddeford Savings Bank, ME David Silverman, President, Union Bank, Morrisville, VT Kathy Underwood, President, Ledyard National Bank, NH 6:00 p.m. Dinner WEDNESDAY, OCTOBER 28 7:00 – 7:30 a.m. Breakfast 7:30 – 9:15 a.m. Bank Financial Statements/Role of the CFO Steve Soubble, Kennebunk Savings Bank 9:15 – 9:25 a.m. Break 9:25 – 11:00 a.m. Asset Liability Management Steve Soubble, Kennebunk Savings Bank 11:00 – 11:10 a.m. Refreshment Break 11:10 – 12:30 p.m. Acquiring and Retaining Customers William F. O’Brien, William F. O’Brien & Associates 12:30 – 1:15 p.m. Lunch 1:15 – 2:45 p.m. “Leading From the Middle” – Managers as Leaders William F. O’Brien, William F. O’Brien & Associates 2:45 – 3:00 p.m. Break 3:00 – 4:15 p.m. ERM & Compliance Michael Gallagher, Chief Risk Officer/Senior Vice President, Enterprise Bank 4:15 – 4:30 p.m. Refreshment Break 4:30 – 5:30 p.m. The Future of Technology in Financial Services Matt Putvinski, CPA, CISA, CISSP Wolf & Company, P.C. 6:00 p.m. Dinner THURSDAY, OCTOBER 29 7:00 – 7:30 a.m. Breakfast 7:30 – 9:00 a.m. Supervisory Skills, Letting Your Employees Grow! Teach Them, Empower Them and Evaluate Them! Linda Blessing Principal at Linda S. Blessing, MS. Ed 9:00 – 9:15 a.m. Refreshment Break 9:15 – 10:45 a.m. Supervisory Skills…Continued Linda Blessing Principal at Linda S. Blessing, MS. Ed 10:45 – 11:00 a.m. Break 11:00 – 12:00 p.m. Introduction to Trust Services, Wealth Management and Insurance Matt Cyr, Saco Biddeford Savings 12:00 – 12: 45 p.m. Lunch 12:45 – 1:45 p.m. Human Resource Issues Impacting Managers Catharine Mirabile, CGI Business Solutions 1:45 – 2:45 p.m. Role of Your State Bankers Association Christopher D’Elia, President of Vermont Bankers Association Christiana Thornton, President of New Hampshire Bankers Association Christopher Pinkham, President of Maine Bankers Association 2:45 – 3:00 p.m. Assignments, Wrap Up and Collect Evaluations 3:00 p.m. Adjournment