SCT Banner YES Implementation Team Meeting Notes MEETING LOGISTICS Item Date Time Location Description November 16, 2009 8:30 a.m. MESHEL HALL – Computer Center Conference Room ATTENDEES Facilitator(s) Note Taker Participants Not Present Eileen Greaf & Rick Marsico Cheryl Beil Catherine Cala, Mary Lou Castner, Michelle Craig, Troy Cross, Bob DeFrances (for Beth Yeatts), Bob Forchione, Becky Geltz, Brian Godsen, Jeanne Herman, Angie Jeffries, Dona Madacsi, James Stanger, Steve Taraszewski, Bob Tupaj and Donna Wainio Sue Davis, Beth Yeatts AGENDA ITEMS CORRECTIONS Impl Mtg – 10/12/09 REVIEW PRIOR ACTION ITEMS Notes Email any corrections to Cheryl Beil. See update on #2. TEAM UPDATES 1. Student a. Regis/Records b. Admissions c. Student Accts 2. Financial Aid Page 1 of 4 Jeanne H. reported on an issue with Promise to Pay in Banner 7. Students who decline the P2P get a message that they cannot go further to register. Normally they cannot continue. It was recently discovered that some students can still get to the registration screen by clicking on the Registration or Change of Registration tabs. This seems to occur only occasionally and with no apparent pattern; it has not been easy to assess the magnitude of the problem. Jeanne is working with Bob F. to resolve the issue prior to Banner 8 upgrade. Student team met; the testing form was given to other Student areas with a request that they test Banner 8 and report any issues. Spring 2010 registration went smoothly and ~8,400 students are registered thus far. Pre-reqs are working well. No report given. Bob D. reported that they are on schedule to go live 11/23 with the MarketPlace U-Store; Testing and Student Diversity will be the first 2 live store functions. Implementation of TouchNet UCommerce will allow single sign-on for various modules from an administrative perspective, with no effect on the end user or the student. Bob reported that Beth Y. is recommending that we get on the TN implementation schedule for Bill Payment Client to meet the 7/1/2010 PCI compliance deadline for Advancement and Admissions. TN gives an implementation timeline of ~2 weeks; Beth will propose a tentative date in April or May after Banner 8 is live. IT staff will determine if there are other tech requirements or Banner patches needed; they also questioned whether a 2 week implem timeframe is for one area or all 3 areas (including Student transcripts). James S. reported that 2010-11 financial aid year scholarships have started going out for incoming Freshmen. Since all letters are in FormFusion and all the jobs are in Appworx, this is the first year they have been able to launch a chain to do awards, updates, run reports, and print letters all at once, reducing the scholarship process ~95%. Upcoming federal changes will mandate direct loans; students need to sign new promissory notes with the federal government. The direct loan process will require some updates to self-service; this process has been initially set up in the TEST instance. Scheduled a second visit to Kent State for assistance. Also plan to attend OBUG on 11/17 (KSU will be a presenter). Staff from FinAid and Student Accounts will attend the Federal DOE conference in early December. Have started testing Banner 8; still waiting to run Appworx testing as well. 3. General Person 4. HR/Payroll 5. MyYSU 6. Finance 7. Advancement 8. Reporting 9. Training 10. Technical Page 2 of 4 Bob F. requested that all areas notify him of any Gen Person problems encountered during their area Banner 8 testing. A meeting is scheduled 11/18 at 2PM to kick off implementing the new federal/state guidelines which will now allow users to input and report on race and ethnicity. New Team Lead Michelle Craig was introduced. She is the new manager of HR Information Systems and will be responsible for leading the functional side of Banner HR/ Payroll computing, in addition to overseeing the Processing Center. Donna W. reported that she and Michelle have been working on Banner 8 testing; there are several changes to the HR processes, especially related to processing reports that have been written in-house. The HR/Payroll work team will meet 11/16-17 to review the testing plan; each person has received a spreadsheet documenting the testing components and a sign-off sheet. Goal is to complete testing by the end of December and then begin W-2 testing after Banner releases the code for W-2 reports. Maureen and Donna have finalized the tuition remission report that will go into PROD hopefully this week. The report is used to process W-2s for non-cash earnings and only identifies staff who must report additional fringes, including graduate tuition remission, additional life insurance, courtesy vehicles, athletic tickets, country club membership, terminal degrees, theater tickets or gift cards. Work continues on PeopleAdmin to handle application processing and evaluations. Tie-in to Banner is not as far along as thought - will require IT assistance. Continue to work on corrections to various reports and processes based on auditor recommendations; there are 4 audits currently underway in HR. Have been working closely with UDC to correct a defect regarding a rounding issue. Staff is finishing up corrections to 2008 W-2s for the Social Security Administration; will then forward to IRS. Donna clarified that inquiries regarding visa codes for employees should be directed to Jef Davis (International Studies); all informational changes should be sent to HR to update personnel records. It was further clarified that anyone requesting an official name change must provide legal proof of a change in name (i.e.- marriage certificate, court document, etc). Bob T. reported that he continues to work with Jeff Trimble on the Library tab for new channels; he circulated a sample of the tab/channel page for the Implem Team to see. It is also available in TEST for viewing. Mary Lou C. reported that finance area will have a kickoff meeting on 11/19 regarding Banner 8 upgrade. Will need to point SciQuest user test instance to the Banner 8 test instance to test the purchase requisition process; IFEP interface software needs upgraded first. John Dalbec and Ron Williams (Procurement Svcs) will discuss further; may involve contacting Paul Fagan (SunGard) which could incur a consultation fee. Donna W. indicated that Finance staff will need to be involved in final testing of the HR feed to finance. Catherine C. reported that Banner 8 testing is in progress. Encountered an issue with the feed to finance; the feed for donor gifts is working okay but an Oracle error message is received under Options when selecting ‘Show document’ to change printing format. Also cannot use the ‘Show document’ for the mail merge process; will send error message to Troy C. Advancement staff attended the Student Accts demo of MarketPlace. While it includes several desirable features for gifting (i.e., does not require setup of an additional user account and offers an installment payment option), the interface for credit card charges and the feed to the donor record would require more manual entry. Also has a limit of one donation box or description per page, which is not realistic for designated gifting; would be suitable for unrestricted donations but this would involve using two different sites for the gifting process. Will research further and also consider the possibility of tailoring the existing login page to meet current gifting needs (would require coordinating any changes with Admissions which also uses the unsecured login site for initial registrations). Catherine will submit a GMR to request assistance with this issue. No report given. Donna W. reported that she will resume her training sessions upon completion of Banner HR orientation for Michelle Craig. Troy reported that the AIX 5.3 and the Oracle 10.2.0.4 upgrades were completed on 10/17 and improved system performance significantly. ODS was upgraded to 8.1 on 10/23; encountered an issue with extraction views in Banner database since the owner was changed to ODS Manager. The new ODS 8.2 release due out December has enhancements which no longer use extraction views but use an Oracle data stream instead. Will need to convert Access reports into WebFocus. Troy worked with Dennis/Maureen on the HTML file to email the YSU Magazine. Doug S. worked with Bob F. on a GMR for the advisement screen. IT received a message from Tech Desk and Network Services that letters went out to some students with incorrect email addresses. Jeanne explained that Records Office sends a letter to returning students whose SGASTDN records are reactivated to notify them of registration times; an error occurred when running JOBS that assigned incorrect email addresses, but the issue was resolved. Troy reported that the 11/8 clone of Banner 8 was installed on 11/13. Recently copied Appworx from PROD into TEST and TRNG instances for Banner 8 testing; must now copy modifications for specific areas from PROD to TEST. Will install BDMS in Banner 8 TEST the morning of 11/17; will move into Banner 8 PROD later. It was suggested that we add a note to the Banner 8 testing login page regarding the need to use J-Initiator 6.13 or Java 5. NEW BUSINESS 1. Project Mgmt Update 2. Recommendation of Auditors Rick reported that on Lewis Chen’s visit in October, he recommended some additional components to BDMS in response to needs identified by various areas. We did license the Disk Extender Windows File System Manager to provide another layer of security so that users are not able to see another party’s documents. The Application Extender Reports Management component will offer the automatic capture and indexing of files (PDF or ASCII) generated by purchase orders, FinAid letters, etc. Rick also reported that Mr. Chen has not yet forwarded his assessment report recommending hardware requirements. A recent update indicated that he was pulled from our project and assigned to another; regardless, we should have the report by next week. A SunGard agreement was executed to run now through the end of Dec. 2010. The new agreement reduces our service hour rate by more than 13% and includes the following: a block of 480 hrs. for EDW implementation, 390 hrs. for Workflow, a dynamic block of 730 hrs. for BDMS, WebTime Entry, Banner integration for e-Learning, and support of Blackboard 9 (this also includes project management and miscellaneous consulting) for a total of 1,600 hours available through the end of Dec. 2010. Dona M. reported that the auditors suggested that we look at developing policies and procedures for parameter changes, with a focus on how data custodians are documenting these changes. The Implem Team was unsure what the auditors meant by “parameter” changes; Rick will request further clarification from Crowe Horwath. ACTION ITEMS New Action Items / Issues Owner Due Date Status Prior Items / Issues Owner Due Date Current Status 1. Determine the need to develop a centralized training team Team Leads ASAP 2. Banner travel Rick Marsico ASAP Bob Tupaj ASAP None 3. Review of portal usage policies Page 3 of 4 Eileen G. distributed a summary of area training needs based on past history, plus staff that are able to train in various areas of Banner technology / functionality and 3rd party products, or to assist with other campus-wide training needs. Rick M. reported that FY10 budget modifications in Dec. will give a clearer indication whether funding will be available for Banner travel. Any training needs critical to Banner 8 rollout will be considered on an individual basis. Dona M. reported that 4 staff from IT and a few from FinAid will be attending the OBUG conference on 11/17/09 at KSU. Proposed policies are still in Exec Committee. Clarified that our goal is to not duplicate campus announcements by using both mass emailing and portal Announcements. Portal performance has improved by NOT processing MyYSU mass emails 9AM-3PM. Classified Channel may not be implemented. Marketing of the portal is still on the table. Continue to discuss forwarding of YSU 4. Decision document re: MyYSU email addresses for alumni and current graduates Catherine Cala ASAP 5. Classroom/Events Management Scheduling – Ad Astra Jeanne Herman In process Sue Davis In process 7. Evaluate if WYSU should use Banner Advancement for pledges Advancement Team In process 8. SCT Quality Assurance Council Project Managers Project Managers ASAP 6. XML Transcript 9. Policy/procedure to create/maint. off-system mini-databases Deferred email to a 3rd party provider or disabling forward entirely. E-bills are bouncing back from 3rd party addresses, and student does not receive notice at all; will also impact FinAid notices next year. Gmail can provide more storage while maintaining the ysu.edu address – Kent State currently offers to student accts. SunGard is working on channels for Google mail and calendar. Need to develop process to deactivate alumni Ban email addresses after 1 yr free membership. When student record loads are completed, will activate disabling function; must develop method to notify when account is deactivated. Currently assign student email addresses when appls are accepted and a notification letter is sent. Return students and staff are not notified of a prior email address. Jeanne updates current student email addresses; need to formalize a procedure for Registration staff to correct personal info. John Dalbec currently runs batch processes of changes, but this slows processing of ID cards. Bob F. - Events Mgmt is finalizing data to load. Proposed condensing room type info; Astra workgroup will meet to discuss and approve. Goal is to have Astra available Fall ‘09 term. Bob F. reported that Phase I is capable of running in PROD but is still being tested in parallel environments. Catherine C. to meet with Kami Greene in Gen Acctg; will add finance component to decision document and resend to Implem team. Recommend YSU gets involved in Council to assure issues are shared/addressed. Will determine policy for departmental databases after Banner is fully implemented. Next Meeting – Monday Dec. 7 at 1:30 p.m. in Meshel Hall, 4th floor conference room. Page 4 of 4