PORTFOLIO PLANNING TEMPLATE 2004-2006 Portfolio: RMIT Business Date: March 2004 PLANNING TEMPLATE Page 2 of 61 CONTENTS Section of Planning Template Data Source Frequency Timeline Linkages to other Processes Section A: Executive Summary PVC, based on SWOT analysis and review of other sections of plan, including workplan Annually July/August Informs Portfolio Planning process (for academic portfolios) Informs development of University Strategic Plan and University Business Plan Informs Budget and workplanning activities Section B: Profile by Fund Source (for academic portfolios) Section C: Operating Budget Section D: Scorecards T&L R&D Organisation and Management OPIS Annually April Outcome of Profiles Process Business Warehouse Management Report Annually October/ November Outcome of Budget Process Refer to template for details Annually Ongoing reporting Updated July/August Section E: Portfolio Workplan Planning session/ facilitated input from portfolio staff Annually September Section F: Risk Management Assessment Internal Audit University Risk Mngt Strategy Updated Annually Section G: Workforce Profile People Services SAP Updated Annually (3 year forecast) August (forward to Internal Audit) August D:\106758834.doc Informs Profiles Planning Informs Portfolio Planning process Forms the basis of regular VCE reporting & EPS Provides linkage to Strategic Plan, Business Plan, T&L Strategy, R&I Strategy, etc. Used to inform PVC workplanning. Sections based on Profiles process template. Used to inform University Risk Management strategy Used to inform Portfolio/School/service group workplanning initiatives Resources available for assistance/Background information Planning Group staff to facilitate SWOT analysis and planning sessions Environmental Scanning Guide (http://www2.rmit.edu.au/departments/planning/ircu/escan.p hp) Industry Dossiers (available through http://www2.rmit.edu.au/departments/planning/ircu/industry. php (login required) Internal Review outcomes (e.g. Faculty reviews, QART reviews, Schools Structure review) AUQA report and Performance Portfolio (http://www.rmit.edu.au/auqa) OPIS (http://www2.rmit.edu.au/departments/planning/planning.php) Available through Finance Officer Template for Annual Reports Professional Accreditation reports Student Feedback Top 10 Report (http://www.rmit.edu.au/teachingandlearning/topten Profile Planning Guidelines (see http://www2.rmit.edu.au/departments/planning/ircu/profiles. php login required) Budget process Planning Group available to facilitate planning sessions Informed by Portfolio planning Risk Management Strategy considered using AS4360 Internal Audit Guidelines for AS/NZS Risk Management standard 4360 available at http://online.standards.com.au/online/autologin.asp People Services (Senior Consultants) Guidelines for workforce planning, available from http://www.rmit.edu.au/ps/workplanning PLANNING TEMPLATE Page 3 of 61 Important Note for the Reader: The following should be noted: 1. The most recent and shorter version of the Business plan template has been used as advised by the Planning Group. Similarly the School Business plan templates that accompany the Portfolio plan comprise the shorter version of the templates and that most recently provided by the Planning Group. 2. The following document has been prepared within a short timeline and before the official profile planning exercise and detailed workforce planning during the budget process. These major activities of budgetary forecasting and profiling have not yet occurred for 2005. Thus, what follows within this plan must be read within this context and the reader should expect that the details contained within this document and the accompanying school plans may vary as these vital planning activities inform our planning further. The 2005 Portfolio business plan will, therefore, be more detailed and more certain in terms of planning than the plan submitted in 2004. For instance, the portfolio’s share of the projected growth for research income is not realistic without careful strategic planning. If, for example, the research strategy was supported financially to allow for the appointment of innovation professors and/or other research only positions, then the projection might be more possible. One possibility might be that the SET portfolio, which has arguably greater capacity to meet the research income targets, could make more than a proportionate contribution to this goal for the university, while the Business Portfolio might take over, to a greater degree, the projections with respect to Internationalisation. D:\106758834.doc PLANNING TEMPLATE Page 4 of 61 SECTION A: EXECUTIVE SUMMARY 1. PURPOSE AND DIRECTION OF THE PORTFOLIO In keeping with the RMIT University Business Plan, our mission is to provide quality professional and vocational education and training to individuals and enterprises on a regional and international basis; quality outcome-related research and consultancy services that address real world issues. In order to achieve this mission at Business we focus on students, enterprises and communities with respect to three broad areas namely, teaching and learning, research and innovation, and organisation and management. 2. MAIN PRIORITIES WITHIN THE PLAN All the Portfolio’s priorities are informed by a consistent focus on Quality, Viability and Relevance Teaching and Learning 1. 2. 3. 4. Research and Innovation Organisation and Management 1. 2. 3. 1. 2. 3. 4. 5. 6. 7. 1 Student choice: Models for “Business with everything” for TAFE and HE and a feasibility study of offering a single B Bus degree with multiple streams commencing in 2006. Student capabilities: Outcomes oriented staff development targeted at improving teaching quality for capability and competence outcomes for students - 100% of core courses in HE specialist streams and competence based TAFE courses revised through action learning approach by 2005 (35% by end 2004). Offshore Students - Integration of RMIT quality assurance and student feedback processes for all offshore offerings. Student employability: Differentiate RMIT Business though its Work Integrated Learning (WIL) focus – plan to embed WIL explicitly in all Business programs, on and offshore, TAFE and HE, FT and PT, 40% by 2004, 100% by end 2005. Grow external income and consultancy through expanded research activity via the targeting of a range of income streams (such as prestige grants, commercial research), increasing ‘research active’ staff and the development of industry partnerships. Improve HD Completions within DEST funded time. Continue to improve the output of DEST weighted publications. Student services: Improve quality of student services and integration as key support systems to enhance learning. Offshore Students: Appropriate integration of RMIT student services, policies, practices and procedures for all offshore offerings. Sessional staff capability: Develop sessional staff capability to support achievement of Portfolio vision for student learning. Student transition: Develop strategies for student transition appropriate to all major student groups in RMIT Business. Implement the new school of TAFE. Establish a Graduate School of Business positioned strategically within the graduate education market. EQUIS Accreditation: Complete the self assessment phase and apply for accreditation. Based on the RMIT T&L Strategy: Five objectives for Learning and Teaching in 2003 – 2006, the University Business Plan Strategic initiatives for 2004, and the outcomes of the Portfolio’s T&L Planning Day 2004. 1 D:\106758834.doc PLANNING TEMPLATE Page 5 of 61 BACKGROUND AND OVERVIEW Brief overview of operating environment of the Portfolio RMIT Business is one of the largest Business “Schools” in Australia and is based at 239 Bourke Street in Melbourne’s Central Business District. Established in 1944 RMIT Business comprises approximately 500 staff working with approximately 18 600 students in Australia and overseas. RMIT Business earns almost three-quarters of its annual revenue from non-Government sources and is highly entrepreneurial and outward looking in its vision. RMIT Business consists of six Schools, one Research Centre (Centre for Quality Management Research) and involvement in three CRC (CRC for Construction Innovation, CRC for Smart Internet Technology and the CRC Interactive Design) and the Office of the Pro Vice-Chancellor. Currently a Business Graduate School is being established. The Schools are as follows: School of Accounting and Law School of Business Information Technology School of Economics and Finance School of Management School of Marketing Business TAFE School The schools as a whole offer a comprehensive and seamless range of education and training from short courses and certificates through to research higher degrees. All courses, including Vocational Education and Training programs (VET), are available to Australian and International students, either in Victoria or at various overseas locations. RMIT Business prides itself on its educational contribution to the global business community. Its Melbourne campus is a popular destination for international students and the Portfolio is involved in educational partnerships in a range of countries throughout South East Asia, including China, Hong Kong, Malaysia, Singapore Thailand and Vietnam. A wide range of offshore degree programs, including articulation arrangements, is offered in collaboration with local institutions. RMIT Business aims to be accessible to a diverse range of communities, including those that are geographically isolated. To this end it has developed a number of new initiatives, including a new Bachelor of Commerce degree delivered entirely “On-Line”. Innovation and Entrepreneurship are at the forefront of the RMIT Business strategy for the future. For further information, please also see: www.rmit.edu.au/bus Note main stakeholders/clients and their expectations The main stakeholders/clients for RMIT Business include students, industry clients, the professions, DEST and OTTE. With respect to students, RMIT Business is one of the largest business “schools” in Australia, with approximately 12 300 higher education students and 6 300 TAFE students throughout Australia and the Asia Pacific Region. Approximately 13 000 students are studying in the heart of Melbourne's central business district while almost 5600 students undertake programs off-campus in Rural Victoria, China, Singapore, Malaysia and Hong Kong. RMIT Business has students studying in Melbourne from countries right around the world such as China, USA, The Netherlands, Malaysia, Indonesia, Vietnam, Hong Kong, Thailand, India, Papua New Guinea, Switzerland, and New Zealand. The delivery of RMIT Business programs caters for a variety of students ranging from secondary school leavers to business professionals working in the city. RMIT Business caters for a large enrolment in part time study, with D:\106758834.doc PLANNING TEMPLATE Page 6 of 61 most part-time students attending classes at the Bourke Street campus, with over 50% of classes conducted after 5.30pm or on weekends. Broadly RMIT Business stakeholders expect excellence, student and staff capability, employability, relevance, flexibility, on time deliverables, and clear communication channels. For instance, the Top Ten Report 2003 states that students across RMIT expect flexible, effective and accurate administrative systems; a clean, well resourced and appropriate learning environment; access to up to date reliable equipment that is well maintained; and a good library collection including current books and journals (p. 3). RMIT Business students also value committed academic/ teaching staff; the opportunity for Work Integrated Learning (WIL); opportunity to meet a diverse group of people; and the easy online access in the library. Students want more formative and summative feedback from staff, and advance notification of timetabling changes. The School of Business Information Technology enjoys a strong association with the Australian Computer Society, the national accrediting body for Information Technology professionals. The undergraduate Bachelor of Business (Business Information Systems) is accredited with the ACS. The Head of School is a Fellow of the society, and one of the School’s senior lecturers is a member of the State Executive. Two of the School’s programs, the Bachelor of Business (Information and Knowledge Management) and the Graduate Diploma in Knowledge Management are accredited with the Australian Library and Information Association. The School of Management has recently established a very successful undergraduate degree for young entrepreneurs, and is now totally revising and renewing its undergraduate degree in management. The School of Accounting and Law has strong links with the professional accounting associations in Australia. Two of its degrees are accredited by the associations: completion of either the Bachelor of Business in Accountancy or the Master of Professional Accounting satisfies the academic requirements for membership. The Chair of the Australian Accounting Standards Board is an Adjunct Professor of the School. The School of Marketing has industry links with all the various disciplines in the School. The five undergraduate programs in Marketing, Transport and Logistics Management, Hospitality, Tourism and International Business all foster industry connections and the co-op placement for students in these programs brings industry related and professional benefits to staff and students. The postgraduate programs in Marketing and in Logistics Management are designed for practising professionals and much of the research carried out in the School focuses on practical issues with real world relevance. The BRW Top 100 Fastest Growing Companies report for example is one of the better known research outputs from this School. The School of Economics and Finance has developed strong links with the financial services sector. The undergraduate programs are accredited pathways for membership of the AIBF, the FPA and the professional accountancy bodies. The Master of Finance is recognised by the FTA and the Master of Financial Planning is a pathway for the CFP program as well as being recognised by ASIC as meeting PS146 requirements. Staff in the School hold official positions with industry bodies such as the FPA and the ASFE, as well as providing consulting services to a range of organisations. The School is well placed to contribute to the Victorian Government’s strategy of establishing Melbourne as the premier location in Australia for financial services education and training. The School of Economics and Finance has significant scholarship clusters in financial services, empirical finance and economic modelling. The research capability associated with these scholarship clusters has, over recent years, produced substantial research outputs across all DEST categories. Staff in the School also hold editorial positions with significant refereed journals in the accounting, finance and economics areas. The Business TAFE School delivers programs in Accounting, Legal Studies, Financial Services, Real Estate, Marketing, Advertising, International Trade, Information Technology, Administration, Management, Conveyancing, and Foundation studies. Through traineeships, commercial activities, New Enterprise Workplace Activities and workplace student learning projects, the Business TAFE School has developed good industry links. The Business TAFE School is the only Registered Training Organisation offering a conveyancing specific program and the Program Coordinator presented at the industry state conference in March 2004. The Advertising program has a strong relationship with the Advertising Institute of Australia and the Business TAFE School is regarded by that industry as a leader in Advertising education and training. The internal and external research environment expects increased research income, timely successful research completions, and DEST approved publications, as well as increasing numbers of accredited research supervisors, research active staff and relevant student capabilities. D:\106758834.doc PLANNING TEMPLATE Page 7 of 61 In addition to meeting profile targets, OTTE expects growth in commercial income, increased traineeship intakes, delivery designed to meet priority student targets, improved completion rates, adherence to AQTF standards, reduced invalid enrolment rates, quality improvement that aligns with client/student expectations, and programs and services configured to enhance community and industry partnerships. Note challenges and opportunities from SWOT analysis undertaken as part of Portfolio’s planning process, and the main impacts on the Portfolio’s operations (provide details in attachments as appropriate) The challenges as perceived through SWOT analysis include: 1. Financial sustainability; 2. The alignment of facilities/ resource/processes with planned growth; 3. Staff capacity and capability; 4. Growth in commercial activity (HEd and TAFE; on and off shore); 5. Re-assess, re-invigorate and market strengths vis-a vis competitors; 6. Implementation challenges- consultation between the centre and the portfolio and the development of integrated systems; 7. Continuous improvement in quality of teaching; 8. Improved research performance; 9. Staff morale. The opportunities as perceived through SWOT analysis include: 1. The use of the RMIT Business brand to leverage our local and our international reputation on/off shore; 2. The establishment of a Graduate School of Business; 3. Reinvigorate our strengths, such as work integrated learning, in terms of the market opportunities; 4. Exploit and expand our industry linkages and grow our industry connectedness. Comment on student numbers (and projections) (See Profile by fund source template at Section E) Whilst student growth is not anticipated in the Business TAFE sector, the Higher Education sector has projected steady growth over the next 3 years, particularly in the international onshore and offshore undergraduate market. Although the 2005 COG allocation is yet to be determined, the current tentative projection of the university indicates a reduction in COG Business places over the next few years. Yet VTAC demand for undergraduate business places remains high. In 2003 and 2004 Business had three of the top ten most popular programs (Accountancy, Marketing and Business Administration). With common first year core courses and updating of programs, the popularity of RMIT’s business programs is guaranteed with the undergraduate student market. This unmet demand will most probably be met by other institutions, not in an improvement in AFP take up rates. Slow growth is predicted for the undergraduate AFP market, as the community needs to undertake a culture change to accept that education is on a “user pays basis”. The predicted portfolio level growth in the Postgraduate AFP, International Onshore and Offshore markets may prove challenging to achieve as the Post graduate sector is becoming increasingly competitive. Additionally, recent DIMIA changes make the Business 18 month Masters programs less attractive to prospective international students. The Portfolio will need to respond to this market need. Note: The figures in the attached profile planning templates are what was submitted to the University during the 2003 profile planning process, and may change when the 2005 – 2007 profile is reviewed during 2004. Provide overview of resource context (Finance, Staff Capability, Facilities) A major challenge exists in terms of the projected student growth that is in excess of our current capacity to service. Thus, the current resource context (finance, staff capability, facilities) will need to grow if such targets are to be realised. For instance, the facilities at Building 108, given the compressed time slot of most classes (evenings, weekends), are at full capacity. Our computer facilities are in high demand. For example, the room audit conducted by Property services in 2002 showed a 95% usage rate. Additional facilities, such D:\106758834.doc PLANNING TEMPLATE Page 8 of 61 as medium to large classrooms, corporate/executive facilities, computer centres and space for examinations, are needed if we are to accommodate the intended development in student numbers. Further, we shall need to expand our staff capability, through ongoing professional development, the furthering of higher qualifications, and the enhancement of staff morale. Provide overview of Portfolio’s contribution to relevant scholarship cluster (initiatives included in workforce profile and profile by funding source) The planning surrounding scholarship clusters began early in 2004. In February the Portfolio executive held a planning day, of which one session was devoted to consideration of discipline or scholarship clusters. It is intended that further work will occur during 2004 and into 2005 as part of the overall university goal to better describe the distinctive features of the work that we do at RMIT. This planning session yielded a first draft in terms of nominating that which we believe to be areas of strength, those areas that are emerging and those that we need to consider further in terms of viability. From this work we will engage in further planning in the Portfolio in connection with the university project emanating from People Services. The plan will need to analyse academic areas within the Portfolio and map the discipline knowledge, qualifications and research capacity with respect to Academic staff. The planning day yielded some initial thinking with respect to our current strengths, our emergent or potential areas of growth, and those areas that will need to be reviewed in terms of feasibility. While this initial thinking is presented below, it must be recognised that further developmental work and review is needed. RMIT Business is internationally recognised as a key player in the world of business education, and aims to encompass the needs and demands of the information society in a lifelong learning context. The Portfolio aims to produce graduates who have the capabilities to operate confidently and effectively in a technological global environment. The Business Portfolio is currently known for the quality of its educational programs in the following areas: Accounting People Management Marketing Financial Markets The following areas are deemed as emergent or growing scholarship clusters within Business: Entrepreneurship Strategic Management Transport and Logistics Supply Chain Management Business Analysts Development Economics The Portfolio has developed significant research capability and reputation within the areas of: Organisational accountability E-Commerce and Knowledge Management Financial Markets Practice Led Research Health Services Management Entrepreneurship and Innovation Enterprise Learning Frameworks The following areas were deemed as possible areas for development but in need of review in terms of feasibility: Hospitality Tourism Development Economics In 2003 scholarship triangles were developed for the School of Management, the School of Marketing and in the area of financial markets (refer to attachment). Such work will be continued across all schools as part of the ongoing work related to scholarship cluster planning and review. D:\106758834.doc PLANNING TEMPLATE Page 9 of 61 It should be noted that the current operating budget will determine the ways in which we can contribute further to scholarship cluster development. The plans noted in section E of this document will be constrained by the budget. Ongoing plans will be maintained and any surplus will be devoted to key strategic goals such as the development of capability-driven curriculum, and the growth of research income. D:\106758834.doc PLANNING TEMPLATE Page 10 of 61 SECTION B: PROFILE BY FUND SOURCE 2004-2006 (for Academic Portfolios only) VET PROFILE P Profile 2003 2003 Enrolled* Perf Agt VET Programs (SCH) L Profile 2004 2005 Profile Profile 2006 2003 2003 Profile Enrolled* Perf Agt 1,084,112 953,388 969,388 969,388 969,388 92,908 79,337 2004 Profile 2005 2006 Profile Profile 85,923 85,923 85,923 Foundation Studies (EFTSU) Fee for Service ($) Australian Fee Paying 2003 2003 Enrolled* Perf Agt VET Programs (SCH) VET Programs (EFTSU) Foundation Studies (EFTSU) Fee for Service ($) D:\106758834.doc 2004 2005 2006 Profile Profile Profile 170,504 116,400 238,826 240,426 237 162 International Onshore 332 334 196,926 274 2003 2003 Enrolled* Perf Agt 2004 2005 2006 Profile Profile Profile 297,113 344,000 284,000 242,000 247,000 413 478 394 336 343 215 369 330 330 330 PLANNING TEMPLATE Page 11 of 61 VET PROFILE (cont’d) International Offshore 2003 2003 Enrolled* Perf Agt VET Programs (SCH) VET Programs (EFTSU) 337 493 Fee for Service ($) * Enrolment figure as at Feb 2004 = Confirmed D:\106758834.doc 2005 Profile Profile 2006 315 333 2003 2003 2004 Profile Enrolled* Perf Agt Profile 242,690 355,000 227,000 240,000 265,000 Foundation Studies (EFTSU) Source: OPIS 2004 Other Funds 368 9,355 13 0 2005 Profile TOTAL 2006 2003 Profile Enrolled* 2003 2004 2005 2006 Perf Agt Profile Profile Profile 1,896,682 1,848,125 1,805,137 1,777,737 1,764,237 2,634 2567 2,507 2,469 2,450 215 369 330 330 330 PLANNING TEMPLATE Page 12 of 61 HIGHER EDUCATION PROFILE Commonwealth Operating Grant International Onshore Australian Fee Paying 2003 2003 2004 2005 2006 2003 2003 2004 2005 2006 2003 2003 2004 2005 2006 Actual* Profile Profile Profile Profile Actual Profile Profile Profile Profile Actual* Profile Profile Profile Profile PG Res 66.2 75.5 37.4 19.2 10.0 30.5 29.9 23.1 26.2 29.0 22.0 22.9 20.1 31.8 44.7 PG CWK 24.0 14.3 6.8 2.2 0.7 721.3 745.7 673.1 753.8 791.6 330.4 408.2 358.7 407.5 432.5 UG 2708.1 2783.9 2,515.9 2,430.9 2,399.2 211.6 154.5 147.8 161.4 185.2 1,435.2 1498.3 1,585.5 1,687.7 1,830.4 Total 2,796.3 2873.6 2,560.1 2,452.3 2,409.9 963.5 930.0 844.0 941.4 1,005.8 1,787.6 1929.3 1,964.3 2,127.0 2,307.6 International Offshore Total Other 2003 2003 2004 2005 2006 2003 2003 2004 2005 2006 2003 2003 2004 2005 2006 Actual* Profile Profile Profile Profile Actual Profile Profile Profile Profile Actual* Profile Profile Profile Profile PG Res 3.8 11.0 3.3 2.9 2.8 14.0 0 10.3 6.0 10.0 134.5 139.2 94.1 86.2 96.5 PG CWK 299.9 281.2 283.6 333.3 331.1 0.3 0 78.0 107.4 116.2 1,375.8 1449.3 1,400.2 1,604.2 1,672.2 UG 2751.6 2881.1 3,100.2 3,358.6 3,532.2 153.3 208.8 284.6 373.6 395.8 7,259.5 7529.5 7,634.2 8,012.1 8,342.7 Total 3055.2 3176.4 3,387.1 3,694.8 3,866.1 167.3 208.8 372.9 487.0 522.0 8,769.8 9118.1 9,128.5 9,702.5 10,111.4 Source: OPIS Note that the above tables show the consolidated profile context incorporating the schools within Business as well as the figures within the Office of the PVC: Business. The figures from the Office of the PVC: Business are attached separately, as are the Business plans for the six schools. D:\106758834.doc PLANNING TEMPLATE Page 13 of 61 SECTION C: OPERATING BUDGET 2004-2006 FINANCIALS ($'000) 2003 Actual 2004 Budget 2004 Forecast (V8) 2,005 2,006 Commonwealth Operating Grants 19,093 14,329 13,895 13,760 Commonwealth Operating Grants - Other State Government Grants Aust Full Fee Paying Tuition Fees - Onshore Overseas Tuition Fees - Offshore Overseas Full Fee Paying VET Award Fees Other Student Fees & Charges Total Student Related Income 2 7,844 10,119 28,735 15,108 1,250 2,536 84,687 0 5,721 7,657 18,945 16,132 1,059 2,618 66,461 0 0 5,721 8,588 19,238 17,237 1,071 2,610 68,359 0 5,721 9,019 20,453 18,029 878 2,862 70,721 1,162 87 3,974 9 1,179 6,411 1,876 52 4,110 0 1,530 7,568 0 2,400 1 4,326 0 1,747 8,473 3,044 1 4,526 0 1,922 9,493 TOTAL INCOME 91,098 74,029 0 76,832 80,214 Operating Expenses Total Salaries 34,082 36,933 38,411 40,387 6,854 7,721 8,031 8,444 40,936 914 44,654 1,165 46,442 1,200 48,831 1,236 1,934 715 166 796 1,930 180 4,204 865 3,448 126 1,067 606 117 1,974 730 52 877 2,549 154 3,908 605 1,219 201 1,419 723 68 2,033 751 54 903 2,625 159 4,024 746 1,207 206 1,461 779 70 2,094 773 55 930 2,704 163 4,145 778 1,243 212 1,504 747 72 Total Other Operating Expenses 17,068 15,644 0 16,218 16,658 Total Direct Operating Expenses 58,004 60,298 0 62,660 65,489 Gross Contribution 33,094 13,731 0 14,172 14,726 Total University Overheads TOTAL OPERATING EXPENSES 22,544 80,548 12,811 73,109 0 13,195 75,855 13,591 79,080 Operating Result 10,550 920 0 977 1,134 789 606 440 723 260 780 270 748 Research Grants/Income Donations & Bequests Other Income Investment Income Commercial Income Total Other Income Total Oncosts Total Salaries & Oncosts Consumable Materials Minor Equipment Repairs & Hire Communication Costs Administrative Expenses Marketing, Advert. & Public Relations Travel & Motor Vehicle Expenses Stocks & Materials Staff Administrative Costs Finance, Legal & Other Facilities Related - Occupancy Grants to Other Institutions Staff & Student Related Expenses Depreciation Miscellaneous Expenses Total Capital Expenditure Add Depreciation D:\106758834.doc 0 PLANNING TEMPLATE Page 14 of 61 Notes on Financials The Hybrid Model: Care must be taken when comparing the financials from 2003 to 2004 as a change in the University’s methodology occurred in 2004. In 2003 the model was profit centre accounting whereby all the gross revenue was distributed to profit centres and University overheads were all charged as an expense below the gross contribution line. In 2004 this has changed to a hybrid model whereby some University overheads and capital expenditure are funded off the top and some other overheads are charged as expenses below the gross contribution line. This has resulted in reduced revenue distributed to profit centres, which has lead to diminished operating results. The comparison from 2004 on is more meaningful. Assumptions used for 2005 and 2006: The financials have been generated based on a status quo approach using currently available student profile data. Tuition fee revenue forecasts has been aligned to the student profile movements; salaries and on-costs have been increased by the proposed EB amounts, 4% in 2003 and 5% in 2004; and expenses have been increased by 3% per annum to reflect CPI increases. This simplistic approach has been used as program reviews; student profile targets; and detailed workforce planning are works in progress. The financial projections for 2005 and 2006 are only a first cut snapshot and are subject to change. Business TAFE School The Business TAFE School’s financial projections show a decline in revenue due to the impact of the profile for 2005 and 2006, which was developed in 2003. The profile contains significant reductions in student contact hours from the phasing out of old programs. These delivery reductions have yet to be reflected against the expenses. The TAFE Schools financials are in the formation stage and therefore cannot be relied on to give an accurate indication of projected performance. D:\106758834.doc PLANNING TEMPLATE Page 15 of 61 SECTION D: SCORECARDS LEARNING AND TEACHING SCORECARD In consultation with other members of VCE, as appropriate, PVCs to select relevant indicators from Learning and Teaching, Regional and Community and International (refer to Section 7) and develop targets, which will be agreed to by the Vice-Chancellor Indicators in Strategic Plan Teaching Quality D:\106758834.doc Measured by: Data Source CEQ good teaching agreement (HE) CEQ SOS good teaching instruction (VET) SOS Portfolio Performance 2003 Portfolio Target 2004 Portfolio Target 2005 Portfolio Target 2006 38.9% 39% 41% Above national average of 46% 69.5% 70% 72% Above state average of 73.2% Program Leaders’ AR (These reports have not been submitted to the PVC) Program Leaders’ AR (These reports have not been submitted to the PVC) Status (Exceeding, On target, unlikely to meet) Given the lagging nature of CEQ as an indicator it is unlikely that the efforts of the Portfolio in 2004 will result in significant improvement in CEQ data until 2006 at the earliest PLANNING TEMPLATE Indicators in Strategic Plan Completion Rates Page 16 of 61 Measured by: Data Source Planning Group 2002 Only: 87.9% 88 90 Module Load Completion Rate (VET) Planning Group 80.2% 81 82 D:\106758834.doc Unknown Portfolio Target 2006 92% -5% over the national average: 87% (2001) 81% - 5% over the state average: 76.1% (2002) At or above national average within relevant FoS Students “at risk” identified and supported Schools Unknown 65% 80% 95% % HE graduates in full-time employment GDS and SOSPlanning Group GDS and SOSPlanning Group GDS and SOSPlanning Group 91% 91% 91% 77% 79% 80% 3% 3% 8% 91% - 5% over the national average: 86% 82% - 5% over the state average: 77% 13% - 5% over the national average: 8% % VET graduates employed % of Graduates Involved in Enterprise Formation Portfolio Target 2005 Student Load Progress Rate (HE) Retention rates year to year % of Graduates Securing Employment Portfolio Target 2004 Portfolio Performance 2003 % HE graduates in selfemployment Status (Exceeding, On target, unlikely to meet) On target Exceeding Given the absence of information on current performance it may be difficult to achieve 2006 target until the scale of the gap is addressed TBD On target On target Unlikely to be met as this is not something we have focussed on in the design of our programs PLANNING TEMPLATE Indicators in Strategic Plan Graduate Capability D:\106758834.doc Page 17 of 61 Measured by: Data Source Portfolio Performance 2003 Portfolio Target 2004 Portfolio Target 2005 Portfolio Target 2006 % VET graduates in selfemployment GDS and SOSPlanning Group 3% 7% 11% 5% over the state average: 11% % of programs implementing a capability driven curriculum (HE) % of programs implementing a competency based curriculum (VET) Program approval process 20% 35% 70% 90% of programs Program approval process 40% 60% 100% of core courses 80% 80% of programs Status (Exceeding, On target, unlikely to meet) Unlikely to be met as this is not something which is a major goal in the development of competences set out in the National Training Packages On target On target for those awards offered by Business TAFE which are competency based PLANNING TEMPLATE Page 18 of 61 BUSINESS PORTFOLIO TEACHING AND LEARNING SCORECARD T&L Priorities in Business Portfolio Plan Student choice: Models for “Business with everything” for TAFE and HE Student capabilities: Outcomes oriented staff development Offshore Students - Quality assurance and student feedback D:\106758834.doc Measured by: Data Source Enrolments of students from other portfolios in Business competences and courses AMS Collaborative teaching with Business staff involved in delivery with staff of other portfolios Participation of staff in workshops to redesign course guides and improve teaching quality delivering capability and competence outcomes for students Planning Unit Student feedback Partner feedback SIM Schools and Academic Development Unit statistics on course guide renewals and staff participation rates Audit reports and student and partner feedback Portfolio Performance 2003 Common stem and stream architecture for all Business degrees but all run as separate programs Common core of business competences for TAFE programs Two undergraduate degrees and two postgraduate degrees fully renewed Majority of TAFE awards with Training Package Implementation plans developed Patchy; characterised by ad hoc approaches at program level; no consistency across all offerings Portfolio Target 2004 Portfolio Target 2005 Portfolio Target 2006 Plans for a single B Bus degree with multiple streams to commence in 2006 Cross portfolio delivery with Business involvement in teaching up 10% on 2003 Cross portfolio delivery with Business involvement up 50% on 2003 35% of core courses in HE specialist streams and competence based TAFE courses revised through action learning approach 100% of core courses in HE specialist streams and competence based TAFE courses revised through action learning approach 100% of programs renewed to have a capability/ competence focus Development of prioritised action plan and commence implementation Complete implementation; evaluate effectiveness Status (Exceeding, On target, unlikely to meet) On target Models for “Business with everything” for TAFE and HE On target On target PLANNING TEMPLATE Page 19 of 61 BUSINESS PORTFOLIO TEACHING AND LEARNING SCORECARD T&L Priorities in Business Portfolio Plan Student employability: RMIT Business and Work Integrated Learning (WIL) * * Status: D:\106758834.doc Measured by: WIL related course enrolments Data Source AMS ● ▲ ■ Portfolio Performance 2003 WIL much talked about; co-op in almost all undergrad degrees for onshore FT students, Professional Skills Program available onshore and FT only; offshore and PT equivalents to co-op and PSP variable and patchy; TAFE programs patchy and especially weak offshore Portfolio Target 2004 Plan to embed WIL explicitly in all Business programs, on and offshore, TAFE and HE, FT and PT, 40% by 2004 - Current performance is tracking well - Current performance is on target but requires attention - Current performance indicates that urgent attention is required Portfolio Target 2005 100% by end 2005 Portfolio Target 2006 100% Status (Exceeding, On target, unlikely to meet) On target PLANNING TEMPLATE Page 20 of 61 RESEARCH AND DEVELOPMENT SCORECARD In consultation with other members of VCE, as appropriate, PVCs to select relevant indicators from Research and Development, Regional and Community and International (refer to Section 7) and develop targets, which will be agreed to by the Vice-Chancellor Indicator in Strategic Plan Measured by: DEST Reportable Research Income DEST audited research income by category ($ and % mix) D:\106758834.doc Data Source R&I RDU Portfolio Performance 2003 DEST Category Research Grant – State Govt CRC Research Grants Research Grants - Other Govt Research Grant Non –Govt Research Grant – International Research Grant Non Govt Donations Research Grants Non Govt S’ships Research Grants Non Govt Coll. ARC Large Grants ARC Infrastructure Block Grant TOTAL $ % 435,874 37.5 12,500 1.1 196,119 17 323,736 27.8 23,578 2 35,993 3.1 6,250 0.5 87,412 7.5 11,592 1 30,000 2.5 1,163,054 100 Portfolio Target 2004 DEST Category CRC Research Grants Research Grants - Other Govt Research Grant Non –Govt Research Grant – International Research Grant Non Govt Donations Research Grants Non Govt Coll ARC Large Grants ARC Infrastructure Block Grant ARC APA Industry TOTAL Portfolio Target 2005 $ 1,033,298 % 55.1 86,000 4.6 434,863 23.1 56,000 3.05 1,000 .05 30,000 1.6 89,091 4.7 77,221 4.1 68,533 3.7 $1,876,006 100 $2,400,000 Portfolio Target 2006 (100% increase on 2001 income: $1,522,136) TOTAL: $3,044,272 Status (Exceeding, On target, unlikely to meet) Unlikely to meet target for 2006. 2001 income included TRC research income which was closed in 2002. Needs research investment strategy. PLANNING TEMPLATE Indicator in Strategic Plan DEST Reportable Research Income D:\106758834.doc Measured by: # of research only staff Page 21 of 61 Data Source RDU # of research active staff per grant application Supervisor registration # of research active staff (using ATN definition) Supervisor registration Portfolio Performance 2003 School Marketing Economics & Finance Management RDU CQM BIT Portfolio Office TOTAL # 3.6 2 7 7 1.5 1 1 23.1 1 application: 2 staff School Accounting BIT Economics & Finance Marketing Management Portfolio Office TOTAL 60.9% academic staff Portfolio Target 2004 School Marketing Economics & Finance Management RDU CQM BIT Portfolio Office TOTAL # 2 21 27 12 111 Portfolio Target 2006 Schools to provide data 300% increase on 2001 (2001 data is not available) 5 applications: 7 staff 200% increase on 2001: 6 applications: 9 staff On target 75% of academic workplans recognising research activity 100% of academic workplans taking into account research activity On target 2 9.5 1.5 2 1 Status (Exceeding, On target, unlikely to meet) 18 3 applications: 5 staff # 14 21 16 Portfolio Target 2005 School Accounting BIT Economics & Finance Marketing Management Portfolio Office TOTAL 54.7% academic staff # 13 20 15 16 27 14 105 PLANNING TEMPLATE Indicator in Strategic Plan Research Publications Measured by: Page 22 of 61 Data Source Portfolio Performance 2003 Portfolio Target 2004 % of HDR completions within DEST funded time R&I RDU Not available – pending Research Master Not available – pending Research Master % of staff on academic supervisor register Supervisor Register School # % Accounting 13 6.8 BIT 20 10.4 Economics & 15 7.8 Finance Marketing 16 8.3 Management 27 14.1 Portfolio 14 7.3 Office TOTAL 105 54.7 Total academic staff March 2004 (FTE): 191.7 DEST Weighted R&I RDU School # % Accounting 14 7.7 BIT 21 11.5 Economics & 16 8.8 Finance Marketing 21 11.5 Management 27 14.8 Portfolio 12 6.6 Office TOTAL 111 60.9 Total academic staff March 2003 (FTE): 182.4 210 confirmed publications 10% increase on previous year (12 publications have been referred to the Expert Panel set up by R&I for review) % of academic staff generating publications D:\106758834.doc R&I RDU 47% academic staff (86 staff plus 22 research students and 3 visiting fellows) 60% of academic workplans taking into account DEST research activity Portfolio Target 2005 Portfolio Target 2006 Not available – pending Research Master 100% completion within time 50% of academic staff on supervisor register participating in supervision 50% of academic staff on supervisor register participating in supervision 10% increase on previous year At national average in terms of publications per research active staff 100% of academic workplans recognising research activity 75% of academic workplans recognising research activity Status (Exceeding, On target, unlikely to meet) Not available – pending Research Master On target On target On target PLANNING TEMPLATE Indicator in Strategic Plan Page 23 of 61 Measured by: Data Source Portfolio Performance 2003 Portfolio Target 2004 Portfolio Target 2005 Portfolio Target 2006 Uptake of Research Outcomes Including Returns from Commercialisation % return to RMIT from commercialisation R&I RDU $5,000 $15,000 $20,000 $0 Impact Through Partnerships % of research active staff engaging in research with industry/community/other universities/CRCs CRC Linkage, ARC Industry funded projects (via SAP 1st category) 10.3% 14.3% 18.6% 11.5 research active staff. Total academic research active staff: 111 15 research active staff Total academic research active staff: 105 75% increase 2001 (2001 data not available) * * Status: D:\106758834.doc ● ▲ ■ - Current performance is tracking well - Current performance is on target but requires attention - Current performance indicates that urgent attention is required Status (Exceeding, On target, unlikely to meet) 2001 income included sales from VATS data. As data set ages it becomes less useful. DOI will be collecting own data in 2005. 2001 data not available PLANNING TEMPLATE Page 24 of 61 ORGANISATION AND MANAGEMENT SCORECARD In consultation with other members of VCE, as appropriate, PVCs to select relevant indicators from Staffing and Resources (refer to Section 7) and develop targets, which will be agreed to by the Vice-Chancellor Indicator in Strategic Plan Measured by: Data Source Performance 2003 Highly effective and responsive student support services % and speed of resolution of formal student complaints People Services Business: 82% overall resolved. (Details not kept on time frame of resolution) % of Staff Initiated Turnover (not vdp’s) Staff Initiated Turnover (not vdp’s) % of academic/ teaching staff with industry activity included within the workplan Number of applicants who meet key selection criteria per position To be determined Fully implemented OH & S strategy People Services 12% Return on Revenue Health and Safety D:\106758834.doc To be considered as part of the development of the staff profile in 2004 Collected by People Services Data not held centrally Chair OH & S Committee: currently Damian Barry Portfolio Target 2004 Portfolio Target 2005 Portfolio Target 2006 85% resolved within 1 fortnight, remainder resolved within 1 month of submission 10% 90% resolved within 1 fortnight, remainder resolved within 1 month of submission 10% 95% resolved within 1 week, remainder resolved within 1 month of submission Status (Exceeding, On target, unlikely to meet) Likely Less than 10% p.a. More than 80% TBD Unknown 30% p.a. 30% p.a. 30% p.a. TBD Unknown TBD TBD TBD TBD Processes will be put in place Date to be confirmed: consistent with People Services processes TBD TBD TBD PLANNING TEMPLATE Page 25 of 61 BUSINESS PORTFOLIO ORGANISATION AND MANAGEMENT SCORECARD Organisation and Management Priorities in Business Portfolio Plan Measured by: Student services: Improve quality of student services and integration as key support systems to enhance learning Related improvements in CEQ scores over time SSC to advise Unknown Offshore Students: Appropriate integration of RMIT student services, policies, practices and procedures for all offshore offerings Sessional staff capability: Develop sessional staff capability to support achievement of Portfolio vision for student learning Student transition: Develop strategies for student transition appropriate to all major student groups in RMIT Business Student feedback Annual program reports Extremely varied and different from one program to another and one partner to another Implement the new school of TAFE D:\106758834.doc Data Source Partner feedback Portfolio Performance 2003 Portfolio Target 2004 Metrics agreed and current levels of student satisfaction understood Portfolio Target 2005 3% improvement over 2004 Portfolio Target 2006 5% improvement over 2004 Status (Exceeding, On target, unlikely to meet) TBD TBD Audit reports Participation of sessional staff in workshops Records of participation Virtually no PD for sessionals other than induction Student feedback Student completions – module and course and program Student completions – module and course and program Increasing collaboration on Orientation under Student Services leadership Student satisfaction TBD TBD TBD PD designed and piloted Participation by at least 40% of sessional staff teaching at least 10 hours Participation by at least 80% of sessional staff teaching at least 10 hours TBD On target Complete implementation PLANNING TEMPLATE Establish a Business Graduate School Page 26 of 61 TBD TBD TBD Complete planning phase Application for EQUIS accreditation completed * * Status: D:\106758834.doc ● ▲ ■ - Current performance is tracking well - Current performance is on target but requires attention - Current performance indicates that urgent attention is required PLANNING TEMPLATE Page 27 of 61 SECTION E: PORTFOLIO WORKPLAN The Portfolio workplan section should be structured using the following sections (as per the Strategic Plan) o Learning and Teaching o Research and Development o Organisation and Management Strategies should be categorised as per the Budget management process o 2004 Identified University Strategic Activities o Change Activities (support a move from existing policy or practice to new policy/practice) o Core Operational Activities (support achievement of operational targets) IMPLEMENTATION Clear responsibilities, timeframes and resources should be allocated to the strategies within the workplan, which will inform individual staff workplans and performance reviews to ensure that staff are aware of their responsibilities. Key milestones and achievements should be reported and celebrated along the way. D:\106758834.doc PLANNING TEMPLATE 1. Page 28 of 61 LEARNING AND TEACHING RMIT BUSINESS PRIORITY ACTION FOR 2004: To improve teaching quality and the relevance and viability of programs. Key Result Outcome Strategies Area Identified University Strategic and Change Activities Enrolments Build and enhance connections between Business portfolio and other portfolios, and Academic of students interpret and translate policies and strategic directions to staff linkage and from other coportfolios in Models for “Business with everything” for TAFE and HE (Also see below - Plan for a coordination Business single B Bus degree with multiple streams to commence in 2006) competences Relates to Business T&L and courses Priority Collaborative teaching with Student Business staff choice: involved in Models for delivery with “Business staff of other with portfolios everything” for TAFE and HE Program Quality and Relevance Relates to Business T&L Priority Student capabilities: Outcomes oriented staff development D:\106758834.doc Participation of staff in workshops to re-design course guides and improve teaching quality delivering capability and competence outcomes for students Program renewal and Training Package implementation planning in selected areas Staff development on capability / competence (through workshops on revising their course guides) - Course redevelopment in all specialist streams and core competences to redevelop assessment and revise course guides to embed capability / competence focus through educational design and assessment Continue work on common core and linkages to B Bus suite of programs and to improve TAFE articulation Timeframe Develop strategic paper setting out issues and approaches leading to adoption by Business and other Academic Portfolios Portfolio of an agreed action plan by November 2004 List approved by Programs committee completed for delivery in 2005 35% of HE and TAFE courses developed/ renewed by end 2004, 100% by end 2005 Overall Responsibility Resources Required PVC Dean Ac HoS Assistance from other portfolios: Academic T&L Students PVC Dean Ac HoS Assistance from other portfolios: Academic T&L (especially CID Group) Students (especially Registrar’s Office) Planning and Quality Unit PLANNING TEMPLATE Key Result Area Viability: Common Architecture Relates to Business T&L Priority Outcome Enrolments of students from other portfolios in Business competences and courses Student choice: Models for “Business with everything” for TAFE and HE Collaborative teaching with Business staff involved in delivery with staff of other portfolios Work Integrated Learning WIL related course enrolments Relates to Business T&L Priority: Student employability: RMIT Business and Work D:\106758834.doc Page 29 of 61 Strategies Explore optimising economies of scale by offering one undergraduate degree for whole Portfolio with multiple streams Develop an open architecture approach for TAFE and HE awards to enable students to integrate “Business with everything” Work integrated learning focus in priority programs for both FT and PT students Run a one-day conference for co-op students (in School of Marketing) to present their reflections on their placements to employers, year 2 students about to commence co-op, and academic staff. Conference to be organised professionally eg call for papers, selections of abstracts, poster sessions etc Investigate potential to implement peer review procedures to increase linkages to practice based research industry focussed outcomes Timeframe 60% of academic staff trained in 2004, remainder by end 2005 Plan with key milestones and deadlines by November 2004 Relevant University approvals for approval for single degree by key dates in 2005 (eg VTAC) WIL component in all B Bus degrees, on and offshore, and FT and PT, by end 2004 Pilot Co-op conference Overall Responsibility Resources Required PVC Dean Ac HoS Assistance from other portfolios: Academic T&L Students PVC Staff in OPVC Dean Ac Dean R&I Ho S Marketing School of Marketing ADU / WIL Unit Support and advice required from OPVC, WIL Unit and advice also required from relevant staff in other PLANNING TEMPLATE Key Result Area Integrated Learning (WIL) Outcome Proposed crossdisciplinary initiatives (double degrees, dual awards, service teaching, course sharing) Enrolments of students from other portfolios in Business competences and courses Relates to Business T&L Priority Page 30 of 61 Strategies D:\106758834.doc Overall Responsibility in September Collaborative teaching with Business staff involved in delivery with staff of other portfolios Cross portfolio project with Engineering on double degree development, delivery and academic service delivery – aiming to develop - Streamlined pathways for double degree options - Evolution of minor specialist streams in Business for rapid inclusion on other degrees - Ways to make the double degree experience more coherent and integrated eg shared projects, a capstone course, etc. and ways which provide students with the sense they are welcome in both Portfolios - Single set of rules governing for example the award of a faculty pass - Ways to address practical difficulties for students - logistics of schedules and students' convenience to be considered - School of Management and relevant SET schools to work together on course revisions to have assessments of business related capabilities embedded into engineering design projects and assessed jointly by Business and Engineering staff Some shared projects and cross SET – Business teaching and assessment in existing double degrees in Semester 2 2004 Enrolments of students Completion of electronic resources for flexible delivery of MBA into Vietnam, China and other offshore locations, with content available to be incorporated as support for local End of 2004 Resources Required Schools PVC: Business Dean Ac Head of School of Management HoS Support from Marketing Unit for use of web site for promotion and from WIL Unit for generic brochure Assistance from other portfolios: Academic especially SET T&L Students (student Services and Registrar’s office) Property Services (re timetabling) Business Online T&L Assistance from other Issues paper by August 2004 Student choice: Models for “Business with everything” for TAFE and HE Flexible delivery Timeframe PLANNING TEMPLATE Key Result Area initiatives Relates to Business T&L Priority Student choice: Models for “Business with everything” for TAFE and HE and Offshore Students Quality assurance and student feedback Dissolving the Boundaries Relates to Business T&L Priority Student choice: Models for “Business with everything” for TAFE and HE D:\106758834.doc Page 31 of 61 Outcome Strategies Timeframe Overall Responsibility HoS Management HoS TAFE ADU from other portfolios in Business competences and courses offerings and industry short courses. Collaborative teaching with Business staff involved in delivery with staff of other portfolios The development of online resources for the following in Vietnam: the Bachelor of Finance, the Bachelor of Marketing and the Bachelor of Logistics. 2004 TBD Likely ADU Partner feedback Alberton Management College: Implementation of an improvement strategy of issues identified in the AUQA report Completion by end of 2004 PVC:Business Dean Ac Enrolments of students from other portfolios in Business competences and courses Systematic approach to granting and evaluating advanced standing Collaborative teaching with Business staff involved in delivery with staff of other portfolios Plan to develop associate degrees for offshore delivery in 2005 Review of electronic flexible resources exiting for common core courses in both Diploma of Business and Bachelor of Commerce, with a view to increasing usage across all offerings. Resources Required Portfolios: IECD T&L Some initial resources have been designated. Further resources will need to be sought. Student feedback Clearly documented articulation pathways between TAFE and HE Analyse and address problems with advanced standing Develop a record of current articulation arrangements for Melbourne, RIUV and Singapore Assoc Deans International Ho S TAFE HoS HE Dean Ac Assistance from other portfolios: IECD Students PLANNING TEMPLATE Key Result Area Regional and International Activity Page 32 of 61 Outcome Business Development Strategies Hong Kong Role of Transport & Logistics at HKMA Implementation of travel cost project at HKMA Proposal to articulate an HKMA Assoc Degree into RMIT fulltime programs. Property Specialisation at HKMA Investigate role in PRC with HKMA China Implementation of articulation arrangements at China partners. Consolidate operations at South China Normal University Decision on WUST diploma pathway. Investigate Master of Commerce at SCNU and/or WUST with IELTS of 6.0 or REW pathway with 4 courses in China and 8 courses at RMIT. Develop list of target universities in line with China strategy. Implement the SUFE Master by Research project from China and elsewhere. Singapore Clear articulation pathway to SIM and English language entrance requirements. All undergraduate programs contracts expire in December 2004. There is a need to review and introduce changes. Implementation of travel costs project BB (Marketing) scheduled to start in January 2005 at SIM 2004 2005 2004 June 2004 2004 2004 Business development at Informatics: Bachelor of Education in Early Childhood Education Diploma in Fashion Expansion of current program to Hong Kong and to Karachi Malaysia Review RMIT Business in Malaysia strategy Indonesia Possible implementation of SUPRA diploma pathway for articulation to SIFT, SIM or Melbourne D:\106758834.doc Timeframe 2004 2004 Overall Responsibility Assoc Deans International Resources Required Within existing resources PLANNING TEMPLATE Key Result Area Outcome Strengthen current procedure D:\106758834.doc Page 33 of 61 Strategies General Exchange rate risk management approach by RMIT as part of broader business risk management strategy. Insurance issues to be looked at by People Services Improve connectivity to RMIT infrastructure Operations manual International study experience (student exchange, study tours, offshore students studying in Melbourne comprising over 500 students): consolidation Timeframe 2004 Overall Responsibility Resources Required PLANNING TEMPLATE Key Result Area Regional and International Activity Page 34 of 61 Outcome Strengthen current procedures Strategies Commercial Strategy Moderation manuals English language entrance requirements to be further clarified and communicated Assistance to partners in areas of articulation including visits to sources of students Offshore teaching improvements projects - conditions for offshore teachers - service teaching costs project - pay rates for offshore teaching Portfolio role in co-ordinating RMIT and Portfolio study tours Developing Partnerships Make an assessment of current relationship building rather than focus on tenders Create a steering committee for commercial relationships in the Portfolio including Schools, Business Direct and Centres, and so on. Focus on using the most appropriate people to meet the needs of the client rather than an internal focus Develop a university commitment to partnerships and rewards for staff. Seek to develop links, alliances, etc Reputation Use the launch of the Graduate School of Business to reinvigorate marketing including the website and to provide a focus point for the outside world on RMIT Business Carry out perceptions survey using Alumni, Post Graduate Programs, Program Advisory Committees and corporate clients Infrastructure Develop new career paths at RMIT recognising research, teaching and commercial activity plus an associated performance management system Improve contract processing time – appoint a Portfolio Manager for contracts Begin process of developing 2 or 3 areas of cross business/industry expertise (curriculum, research and practice) supported by 15-20 active business people working in these areas as part time staff, on joint appointments and RMIT staff in positions in Business D:\106758834.doc Timeframe 2004 2004 Overall Responsibility Assoc Deans International PVC: Business HOS Associate Deans Resources Required Within existing resources PLANNING TEMPLATE Page 35 of 61 2. RESEARCH AND DEVELOPMENT Outcome Key Result Area (Dot points provide example issues for consideration) (Relevant KPI from Scorecard) Strategies (What) (Broad actions to achieve the outcomes) Timeframe (By When) Overall Responsibility (Who) (note where others involved) Resources Required Dean (R&I) Portfolio Research Committee Dean (R&I) Portfolio Research Committee Within existing RDU Budget Dean (R&I) Portfolio Research Committee Within existing RDU Budget (Note whether Additional or Within existing Budget and Staff resources) Identified University Strategic Activities Monitoring of research supervision: quality AUQA R&D recommendations Nelson Review To be determined Research Growth DEST Reportable research income New Grants (domestic, international) Commercialisation initiatives Research consultancies Core Operational Activities Research Management Research completions Supervisor training HDR support Progress Internal reviews Research Income Grants Management Publications Income generation D:\106758834.doc Ongoing Await decision re. Nelson. TBD Contribute to discussions. Consider models. The allocation of resources and other actions are subject to decision. Change Activities Mentoring ARC grant applications Ongoing 2005 Review the positioning of CRCs in terms of the portfolio, and the engagement of CRCs in partnerships Within existing RDU Budget HDR completions within DEST funded time Student facility Student support fund Supervisor registration Supervisor training & development Ongoing 2005 Dean (R&I) Portfolio Research Committee Within existing RDU Budget DEST Reportable income Research publications Mentoring ARC grant applications Positioning in CRCs Publications audit Staff workplans Ongoing 2005 Dean (R&I) Portfolio Research Committee Within existing RDU Budget PLANNING TEMPLATE Teaching/Research Nexus Research into teaching and learning D:\106758834.doc Page 36 of 61 TBD A plan for the development of links between teaching and learning as well as research and innovation will be developed. Research seminars. Opportunities for scholarship on teaching and learning/research will be sought. Plan developed 2004 Dean (R&I) Portfolio Research Committee Implementation of the plan will depend on budget. Seminars can occur within budget. Conferences and other major events will be constrained by budget. PLANNING TEMPLATE 3. Page 37 of 61 ORGANISATION AND MANAGEMENT Key Result Area (Dot points provide example issues for consideration) Outcome (Relevant KPI from Scorecard) Strategies (What) (Broad actions to achieve the outcomes) Timeframe (By When) Overall Responsibility (Who) (note where others involved) Resources Required (Note whether Additional or Within existing Budget and Staff resources) Identified University Strategic and Change Activities Academic Portfolio Implementation Nelson – HE positioning & reform implementation D:\106758834.doc Establishment of a TAFE school The merging of TAFE staff from five schools into one separate school is currently being managed by the Associate Director Business TAFE. Refinement of the implementation. Project manager has been appointed. Monitor, review and project management cycle. 2004 PVC: Business Associate Director/HOS Business TAFE Establishment of a Graduate school The Business Graduate School: consultative process/project is in action. New Head to begin in semester 1 who will manage the planning and implementation according to the findings of the project report (due end of May). A formal plan will then be constructed for implementation. Plan to be presented to VCE. Planning completed by 2004 PVC: Business Head of the Graduate School Business Direct Implementation of review recommendations Implementation completed by the end of 2004 PVC: Business Within existing resources School of Marketing Completion and implementation of review recommendations Implementation completed by the end of 2004 PVC: Business HoS: Marketing Within existing resources To Be Determined Await decision re. Nelson. Contribute to discussions. Consider models. The allocation of resources and PVC: Business Director of Academic Services The PVC: Business Office will identify needs and the adequacy of resources (both existing and planned) in order to meet these new initiatives. PLANNING TEMPLATE Key Result Area (Dot points provide example issues for consideration) Page 38 of 61 Outcome (Relevant KPI from Scorecard) Strategies (What) (Broad actions to achieve the outcomes) Timeframe (By When) Overall Responsibility (Who) (note where others involved) Resources Required (Note whether Additional or Within existing Budget and Staff resources) other actions are subject to decision. Change Activities Staff Capabilities Refer to research growth and program development/ commercialisation initiatives Capital Growth End 2004 The service integration project in conjunction with key managers in the Business portfolio Meet targets in projected budgets Actively seek to further develop industry research partners, consultancy opportunities, opportunities for commercialisation both locally and internationally 2004 PVC: Business Within existing resources Relocation of Business in 20062008 Planning towards the relocation of Business in 2006-2008 Prior to 2006 PVC: Business Within existing resources Effective Communication Bullying Awareness: training has begun. A program of input to staff will be developed. End of 2004 PVC: Business Within existing resources Development of both informal and formal networks/ groups/seminars within Schools and centres On-going Modelling by PEG members Ongoing Staff Development initiatives (including upgrading qualifications) Research/Teaching Appointments Staff Planning (refer to Workforce Profile) Revenue Growth A three year staff profile forecast and recruitment plan will be developed. TBD Major equipment purchases, leases Core Operational Activities Staff Culture Growth in Team Work/ Collective Recognition D:\106758834.doc Within schools and centres PVC: Business PEG members Within existing resources PLANNING TEMPLATE Key Result Area (Dot points provide example issues for consideration) IT and Infrastructure IT initiatives Laboratories, teaching facilities, etc. maintenance D:\106758834.doc Page 39 of 61 Outcome (Relevant KPI from Scorecard) Strategies (What) (Broad actions to achieve the outcomes) Timeframe (By When) Overall Responsibility (Who) (note where others involved) Resources Required Director IT: Tony Woolham Within existing resources (Note whether Additional or Within existing Budget and Staff resources) High student and staff satisfaction with level of service: student survey Employ project-planning methodologies to ensure timely deployment of IT infrastructure in student laboratories. Also to assist all IT projects to be implemented on time and within budget. June 2004 High student and staff satisfaction with level of service: student survey Seek adequate technical resource from within the Portfolio to meet project objectives and timelines. End 2004 25% reduction in lease penalties Document a process to monitor leased equipment returns to avoid penalties and duplication charges for staff & student pc’s July 2004 Within existing resources 10 % savings in acquisition costs Prepare and have a policy ratified to have IT equipment purchases countersigned by the Portfolio IT Manager June 2004 Within existing resources Note that prime responsibility for this is likely to be transferred out of the Portfolio in 2004 as part of the service integration project Additional resources required PLANNING TEMPLATE Key Result Area (Dot points provide example issues for consideration) Student Support (and Portfolio Implementation) Relates to Business Organisation and Management Priority: Page 40 of 61 Outcome (Relevant KPI from Scorecard) Related improvements in CEQ scores over time Student services: Improve quality of student services and integration as key support systems to enhance learning Strategies (What) (Broad actions to achieve the outcomes) Timeframe (By When) Develop Service agreement with Student Services group to ensure student centred approach developed for delivery at local Portfolio level Service agreement with Student Services by June 2004 Ensure that functions that require particularly localised student-centred approaches, e.g. pastoral care, specialist technical services, and some student administration are delivered at the School level. Timetabling review report by August 2004 Improve student-staff access to staff. Advise of action taken in response to feed back. Timetabling and room bookings Review to be initiated in conjunction with staff in Schools Photos of staff in each School Reception by August 2004 More welcoming signage in Building 108: - photos and consultation times with extension listings - School names on doors from stairwell - list of Schools/floors in lifts Implementation of the HUB at 108 D:\106758834.doc Successful implementation in collaboration with PVC (students) Enhanced student services through the provision of another Universitywide HUB [A] Overall Responsibility (Who) (note where others involved) HoS PVC Facilities Manager Dean Ac Assoc Deans International Signage in lifts and stair wells by August 2004 2004 End of May 2004 PVC: Business PVC: Students Resources Required (Note whether Additional or Within existing Budget and Staff resources) Assistance required from other Portfolios: Students IECD PLANNING TEMPLATE Student Support and Services (Viability and quality) Relates to Business Organisation and Management Priority: Offshore Students: Appropriate integration of RMIT student services, policies, practices and procedures for all offshore offerings Student Support and Services Relates to Business Organisation and Management Priority:Sessional staff capability:Develop sessional staff capability to support achievement of Portfolio vision for student learning D:\106758834.doc Page 41 of 61 Student feedback Partner feedback Assess costs and benefits to RMIT Business, offshore partners and the RMIT students of operating different academic calendars at the same partner and of operating different academic calendars at different partners in the same offshore location Common operational manual to be developed to ensure consistency of RMIT policies and students administration across all programs and all partnerships. Priority areas to focus on implementation of University policies on assessment, appeals and complaints. Develop a CD for RMIT students offshore to include: Instructions for accessing the RMIT Library, the DLS, the RMIT student email account, RMIT Business Writing Guidelines, DLS Online tutorial on referencing as part of educational element in the prevention of plagiarism PD designed and piloted to develop sessional staff capability to support achievement of Portfolio vision for student learning Ensure sessional staff have e-mail, voicemail. Tell sessionals if they are expected to be available for consultation time; specify acceptable timeframe for them to respond to student queries Report by September 2004 Assoc Deans International PVC Dean Ac Assistance required from other Portfolios: Students including LSU and registrar’s Office T&L (especially Library) IECD FBS Dean Ac HoS Assistance from other Portfolios T&L Operations manual first edition by October 2004 CD by October 2004 Pilot completed by Sept 2004 Improved services for sessional staff by Sept 2004 PLANNING TEMPLATE Key Result Area (Dot points provide example issues for consideration) Student Support and Services Relates to Business Organisation and Management Priority: Page 42 of 61 Outcome (Relevant KPI from Scorecard) Strategies (What) (Broad actions to achieve the outcomes) Timeframe (By When) Student completions – module and course and program Closer links to Orientation Planning coordinated by Student Services Ongoing in 2004 Student satisfaction Student transition: Develop strategies for student transition appropriate to all major student groups in RMIT Business Overall Responsibility (Who) (note where others involved) PVC: Business Dean Ac HoS Resources Required PVC: Business Manager: Finance & Resources PVC: Business Within existing resources Business Mentor Scheme being expanded based on successful earlier scheme in Accounting and Law (Note whether Additional or Within existing Budget and Staff resources) Assistance from other Portfolios Students T&L IECD Peer Assisted Learning Scheme piloted in 2003 being integrated with enhanced Mentoring Program Implementation of Student Leadership courses and opportunities in association with Student Services Continued work on concurrent English support and development for students of non-English speaking background with REW and IECD Budget Management Meet budget targets Monitor monthly: intervene; seek alternate revenue resources; ensure achievement of budget targets 1.Leadership/integration of Health & Safety into management structure & processes 2. Systems for managing Health & Safety 3. Safe equipment & safe facilities 4. An active safety culture All direct reports to be accountable for achieving this in their own work area Processes to monitor and review budget Health and Safety D:\106758834.doc PVC accountable for achieving this in ‘portfolio office’ On-going As per statistics forming part of quarterly Report Speed of taking corrective action where required Within existing resources PLANNING TEMPLATE D:\106758834.doc Page 43 of 61 PLANNING TEMPLATE Page 44 of 61 SECTION F: RISK MANAGEMENT ASSESSMENT Portfolio Risk Management During 2003 all PVCs were involved in developing the Enterprise Risk Management Strategy for RMIT. The major risks identified as being critical for RMIT to manage over the period to 2008 are: Decentralised operations leading to major inefficiencies and high overheads Inability to respond to market demand in order to grow revenue and meet financial targets High level of dependence on South east Asia and China to achieve growth targets Inability to fund future infrastructure spending that will support growth Variability of teaching and research quality across RMIT Lack of financial, commercial and relationship management expertise within certain parts of RMIT Costly and unsustainable enterprise IT systems which will not be supportable in the future Inability to attract, develop and retain the right people to achieve RMIT’s vision Inability to recover from a disaster in a timely manner Physical harm to students and staff. In taking the RMIT’s risk management obligations forward, all Portfolios are now required to complete risk assessments as part of their business planning for 2004. The Portfolio risk assessment is to focus on the active identification and management of the risks that may prevent, or impede, the Portfolio from achieving its business goals. This will require the explicit monitoring, reporting and management of the Portfolio’s risk by the Portfolio. Approach RMIT have adopted AS/NZ4360:1999 as a base, and from that have developed a methodology which will be available through the RMIT website. It is crucial that this approach be adopted when completing the Portfolio risk assessment. A template for the Risk Register is contained in this section, together with criteria for categorising Likelihood and Consequences. Ensuring that all risk registers are formatted using this template will enable the integration of cross-portfolio risk management into an RMIT-wide risk assessment for Council. The Role of Internal Audit & Risk Management Internal Audit staff are available to provide guidance on the process for effectively developing a risk management assessment for each portfolio, and are obliged to oversight the process to ensure that risk assessment is undertaken and that the outcomes meet the requirements of RMIT. If necessary, appropriate consultants can be identified, and assistance provided in engaging them to facilitate development of the risk assessment. It is crucial that the consultant be prepared to utilise the RMIT methodology and adopt the format of output. A risk assessment training program will be developed and made available through the Open Program. Staff involved in developing the risk assessment for your Portfolio should attend the training. Deadline The RMIT-wide risk assessment will commence in September 2004. This means that all Portfolio risk assessment work must be made available to Internal Audit & Risk Management, in the specified format, during August 2004. The Business Portfolio The Portfolio of Business is planning to appoint a staff member within the Office of the PVC: Business to develop, manage and monitor an ongoing Risk Management strategy. The timing of the appointment is subject to budgetary constraints but the intention is that the appointment can occur within the first half of 2004 so that the abovementioned university timelines can be met. . D:\106758834.doc PLANNING TEMPLATE Page 45 of 61 RISK REGISTER Risk Title 5.1 From a commercial and financial management perspective, RMIT operates under a silo mentality leading to major inefficiencies across the organization. Risk Rating Extreme Likelihood * Almost Certain Consequence * Major Risk Treatment Activity Responsibility Expected Completion Date Dealt with through the establishment of the Major Change Group to simplify and standardise business processes across RMIT. Major Change Group (Malcolm McCormick) June 04 Status * Post Treatment Risk Rating Likelihood Consequence * The risk assessment of ‘Likelihood’ and ‘Consequence’ from AS/NZ4360:1999 are described in the following pages D:\106758834.doc PLANNING TEMPLATE Page 46 of 61 RISK ASSESSMENT CRITERIA LIKELIHOOD The following definitions should be used to describe the likelihood of the risk occurring. 5. Almost Certain 4. Likely 3. Possible 2. Unlikely 1. Rare The event is expected to occur in most circumstances Risk has more than a 75% chance of occurring Will occur within the next six months The event will probably occur in most circumstances Risk has 50-74% chance of occurring Will occur within 18 months The event could occur at some time Risk has 25-49% chance of occurring Will occur within 36 months The event is unlikely to occur Risk has less than 25% chance of occurring May occur within 48 months The event may only occur in exceptional circumstances Not likely to occur within next five years To determine both the likelihood and consequence of each risk, consideration will be given to the current controls in place to minimise or manage risks. CONSEQUENCES The following definitions have been used to describe the consequences of a risk occurring 5. Catastrophic 4. Major 3. Moderate 2. Minor 1. Insignificant D:\106758834.doc Financial impact exceeds $10 million where risk is covered by insurance (insurance cover up to $10 million) Very high client sensitivity Irreparable damage to University’s image and reputation Cessation of business due to non-compliance with regulations Business and Strategic objectives unable to be achieved Financial impact exceeds $1.5 m where risk is not covered by insurance Financial impact between $5 million to $10 million where risk is covered by insurance Significant client sensitivity Significant damage to University’s image and reputation Restriction of business due by regulators Significant impact on Business and Strategic objectives Financial impact exceeds $1 m where risk is not covered by insurance Financial impact between $2 million to $5 million where risk is covered by insurance Moderate client sensitivity Medium damage to University’s image and reputation Fines and penalties by regulators (e.g. delay in payment to client) Moderate impact on Business and Strategic objectives Financial impact exceeds $500,000 where risk is not covered by insurance Financial impact less than $2 million where risk is covered by insurance Low impact on client sensitivity Minimal damage to University’s image and reputation Censure by regulators Minimal impact on Business and Strategic objectives Financial impact exceeds $250,000 where risk is not covered by insurance Risk consequences are dealt with by routine operations PLANNING TEMPLATE Page 47 of 61 SECTION G: WORKFORCE PLAN To support implementation of the initiatives, a 3 year forecast workforce profile should be aligned to the directions of the plan. Workforce planning involves identifying future organisational demands and supplies of staff and planning the steps necessary to ensure that the right number and type of individuals are available at the right time to fulfil organisational needs. A workforce profile: identifies the skills and desired staffing profile required to achieve the school/area’s plan provides an objective basis for planning staff development assists in achieving an appropriate staffing mix assists in maximising notice periods for not issuing further fixed-term contracts. Guidelines for developing a staff profile are available from People Services. The University’s staff profile is at http://www.rmit.edu.au/ps/statistics Changes in Business Objectives or Key Activities Planned Strategies to address changing of workforce needs recruitment, training & development, retraining, redeployment, relocation, replacement planning, restructuring, union negotiations, redundancy, career planning, change management Cost/Resources This work is to be completed in 2004. D:\106758834.doc Target Completion Date PLANNING TEMPLATE Page 48 of 61 SCHOLARSHIP TRIANGLES Scholarship Triangle – Head - Graduate School of Business The Head of the Graduate School could potentially be in any of the five identified current and emerging research concentration areas of the Portfolio: E-commerce / Knowledge Management Financial Markets Health Services Management Organisational Accountability Entrepreneurship and Innovation The Head of the Graduate School would enhance the number of research active scholars (band 2) in a particular triangle, the number of research students (band 5) in a particular triangle and the amount of research income earned (band 9) in a particular triangle. These accountabilities are described in the position description. Thus by way of illustration, consider the following example of the Head of Graduate School being in the financial markets area, although it should be noted that a comparable analysis could be presented in other areas. CURRENT FINANCIAL MARKETS SCHOLARSHIP TRIANGLE The current scholarship triangle for the financial markets research concentration is shown on the following page. Following are comments on the triangle. 1) Industry & Community Need The research output has been shown to be of national significance and there is significant national demand for research in financial markets. Ratio = 85%. 2) Research Active Scholars 7/12 = 58.3%. Robert Brooks Sinclair Davidson Tony Naughton Michael McKenzie Heather Mitchell Tim Fry Richard Henney The research concentration currently has the following associations: Academic journals: Accounting Research Journal, Accounting and Finance, Studies in Economics and Econometrics. Academic Association: Asia-Pacific Finance Association. Industry Links: JB Were, Capital Partners, Sigma Ltd, Institute of Banking and Finance, Commonwealth Bank, ANZ Bank, NAB, Westpac, Zurich Financial Services, AXA, Bio Diem. At this time the research concentration is involved in various tenders and grants that will leverage these relationships into earned finance. D:\106758834.doc PLANNING TEMPLATE Page 49 of 61 FINANCIAL MARKETS SCHOLARSHIP TRIANGLES CURRENT 2003 1 (85%) 2 (59%) 3 (100%) 4 (71%) 5 (71%) 6 (2%) 7 (100%) 8 (80%) 9 (77%) 10 (100%) 3) Research Assistants/Post Doctorals = 3 = 100% Required Ratio = 1 per three scholars. We have 7 scholars, we should have 2.33 Research Assistants. 4) Teaching Scholarship and Potential Research Active Scholars = 14. Desired ratio = 2 per scholar = 71.4% Amalia di Iorio Terry Hallahan Thomas Josev Sveta Risman Magdy Stephan Stuart Thomas Lisa Yong Hoa Nguyen Vikash Ramiah Mark Stewart 5) Research Students Desired ratio = 6 EFTSU per scholar The desired EFTSU = 42 EFTSU, Actual EFTSU =30 D:\106758834.doc PLANNING TEMPLATE Page 50 of 61 Ratio = 71% 6) UG students in the relevant courses engaged in the scholarship area and doing fieldwork contributing to research. In principle all students over the period of their UG studies will be engaged in research activity. This, however, can only be quantified by examining the Co-operative education year where students are required to undertake a project. The project component comprises 20% of the year. There are 100 co-op students and this is measured as 20%*100 = 20. Total UG EFTSU = 690.79 + 201.64 = 892.43. Ratio = 20/892.43 = 2%. (If we include ALL students, both UG and PG) the ratio = 18%. 7) Undergraduate underpinning HE Academic Staff HE Students* Staff/student Student/Staff University 963 25094.21 0.038375 26.05837 School 31 1063.16 0.029158 34.29548 * = EFTSU Ratio = 100%. The concentration currently has 1063 EFTSU studying in the scholarship area at undergraduate level. 8) Facilities, Equipment and Research Infrastructure The concentration has a deficiency in office space that places a physical constraint on appointments, especially at the associate professor and professor levels. Ratio = 80%. 9) Earned Finance Robert Brooks Sinclair Davidson Michael McKenzie Heather Mitchell Tim Fry Richard Heany Tony Naughton Average/Total Time % Basic Salary Research Allocation 10 97109 9710.9 67 77942 52221.14 60 68359 41015.4 20 60693 12138.6 50 97109 48554.5 50 97109 48554.5 20 97109 19421.8 220000.0 Budgeted Earned Finance = $170,000 Ratio = 170000/220,000 = 77% 10) Finances Allocated The research concentration has substantial COG underpinning plus in excess of 20% FFP students. POTENTIAL FINANCIAL MARKETS SCHOLARSHIP TRIANGLE The current scholarship triangle reveals gaps at band 2 around the number of research active scholars and at band 9 around finances earned. These new appointment would help in this regard. In addition it is also expected that the position would help as regards research student recruitment (band 5 of the scholarship D:\106758834.doc PLANNING TEMPLATE Page 51 of 61 triangle). Thus, this appointment could be expected to produce a new triangle, shown on the next page. The following comments highlight the bands where changes will be made as a result of the new position. 2) Research Active Scholars 8/12 = 66% FINANCIAL MARKETS SCHOLARSHIP TRIANGLES NEW 2004 1 (85%) 2 (66%) 3 (100%) 4 (100%) 5 (75%) 6 (2%) 7 (100%) 8 (80%) 9 (95%) 10 (100%) 5) Research Students Desired ratio = 6 EFTSU per scholar The desired EFTSU = 48 EFTSU, Actual EFTSU after recruitment due to appointments = 36 Ratio = 75% 9) Earned Finance Robert Brooks Sinclair Davidson Michael McKenzie Heather Mitchell Tim Fry Richard Heany D:\106758834.doc Time % Basic Salary Research Allocation 10 97109 9710.9 67 77942 52221.14 60 68359 41015.4 20 60693 12138.6 50 97109 48554.5 50 97109 48554.5 PLANNING TEMPLATE Page 52 of 61 Time % Basic Salary Research Allocation Tony Naughton 20 97109 19421.8 Head, Graduate School 20 97109 19421 Average/Total 240000.0 Budgeted Earned Finance = $240,000 Ratio = 230,000/240,000 = 9567% Positions expected to earn research income. This is an illustrative example but the same type of effects are expected in all scholarship areas. D:\106758834.doc PLANNING TEMPLATE Page 53 of 61 SCHOLARSHIP TRIANGLES Scholarship Triangle – School of Management CURRENT ORGANISATIONAL ACCOUNTABILITY (SCHOOL OF MANAGEMENT) SCHOLARSHIP TRIANGLE The current scholarship triangle for the organisational accountability research concentration is shown on the following page. Following are comments on the triangle. 1) Industry & Community Need The research output has been shown to be of national significance and there is significant national demand for research in organisational accountability. Ratio = 85%. 2) Research Active Scholars 6/12 = 50%. Carlene Boucher James Latham David Kimber Chris Selvarajah Julie Wolfram-Cox Ian Woodruff The research concentration currently has the following associations: Academic Association: Academy of Management (USA), Australian and New Zealand Academy of Management, Australian Business Ethics Network Industry Links: St James Ethics Centre, Northern health network, Royal Melbourne Hospital, Western Hospital. At this time the research concentration is involved in various tenders and grants that will leverage these relationships into earned finance. D:\106758834.doc PLANNING TEMPLATE Page 54 of 61 FINANCIAL MARKETS SCHOLARSHIP TRIANGLES CURRENT 2003 1 (85%) 2 (50%) 3 (100%) 4 (75%) 5 (42%) 6 (2%) 7 (100%) 8 (100%) 9 (100%) 10 (100%) 3) Research Assistants/Post Doctorals = 2 = 100% Required ratio = 1 per three scholars . 4) Teaching Scholarship and Potential Research Active Scholars = 8. Desired ratio = 2 per scholar = 75% Paul Gibson Tim O’Shannessy Georgina Caillard Margaret Heffernan Marianne Gloet Mark Rose Grant Walters Elizabeth Creese 5) Research Students Desired ratio = 6 EFTSU per scholar The desired EFTSU = 36 EFTSU, Actual EFTSU = 15 Ratio = 42% 6) UG students in the relevant courses engaged in the scholarship area and doing fieldwork contributing to research. D:\106758834.doc PLANNING TEMPLATE Page 55 of 61 7) Undergraduate underpinning HE Academic Staff HE Students* Staff/student Student/Staff University 963 25094.21 0.038375 26.05837 School 39 2110.1 0.01848 54.1051 * = EFTSU Ratio = 100%. . 8) Facilities, Equipment and Research Infrastructure None. Ratio = 100%. 9) Earned Finance Time % Basic Salary Research Allocation 30 77942 23383 50 54485 27243 20 77942 15588 20 77942 15588 30 77942 23383 70 68359 47851 Carlene Boucher James Latham David Kimber Chris Selvarajah Julie Wolfram-Cox Ian Woodruff Total 153036 Budgeted Earned Finance = $180,000 Ratio = 180000/153036 = 118% 10) Finances Allocated The research concentration has substantial COG underpinning plus 10 FFP DBA students. D:\106758834.doc PLANNING TEMPLATE Page 56 of 61 SCHOLARSHIP TRIANGLES Scholarship Triangle – Schools of Marketing The Head of the School of Marketing (HSoM) could potentially be in any current or emerging research concentration areas of the Portfolio, including E-commerce/ Knowledge Management, Financial Markets, Organisational Accountability, and Entrepreneurship and Innovation, however an argument exist for the HSoM to have a strong background in Marketing. This view was expressed quite clearly during the SoM Planning Day in December 2003. The HSoM would enhance the number of research active scholars (band 2) in a particular triangle, the number of research students (band 4) in a particular triangle, and the amount of research income earned (band 9) in a particular triangle. These accountabilities are described in the position description. MARKETING SCHOLARSHIP TRIANGLE The current scholarship triangle for the marketing-related research concentration is shown on the following page. Below, comments on the triangle are outlined. 1) Industry & Community Need The research output is of national significance and there is significant national demand for research. An international research presence is demonstrated in the family business area. A critical goal is to establish solid research relationships with Industry Partners, particularly in marketing, supply chain management, transport and logistics, and international business. Basically, only 2 established active research scholars are undertaking investigations with industry partners. Notwithstanding, a number of academics have established industry links (e.g., media), which have not been translated into research quantum. Ratio = 35%. 2) Research Active Scholars (8/27 = 29.6%) 1. Professor Kosmas Smyrnios (Marketing) Fast Growth Firms, Development of Marketing Tools, Family Business 2. Associate Professor Booi Kam (Logistics) Designing Liveable Suburbs, Melbourne’s Housing Market, Transport Sustainable Cities, Freeway Development and Travel Behavior 3. Dr Anthony Lowe (Marketing) The Effects of Culture and Cultural Value on Purchasing Behavior 4. Associate Professor Michael Schwartz (Marketing) Ethics in Organizations 5. Dr Hernan Riquelme (Marketing) Marketing on the Internet, and e-government 6. Dr Dave Wilson (Logistics) Geographic Analysis, Inventory Mgt, Transport & Logistics Systems Modeling 7. Associate Professor David Foster (Hosp & Tourism) Hospitality & Tourism 8. Dr Robert Inbakaran (Hosp & Tourism) Tourism D:\106758834.doc PLANNING TEMPLATE Page 57 of 61 RESEARCH AREAS OF CONCENTRATION Electronic Marketing and Management of Service Organizations Family Business (Small-To-Medium Enterprises); Fast Growth Firms Housing Market Dynamics and Transport-Land Use Interactions Cross-Cultural and International Marketing of Food Macro Marketing: Marketing Ethics and Historiography Marketing Development, Opportunities and Strategy Within Professional Sport Relationship Marketing Consumer Brand Equity, Brand Image, Brand Loyalty, Brand Personality, & Brand Management Supply Chain Operations (e.g., in the Ports and Agricultural Sector) The research concentration currently has the following associations: Academic journals: Family Business Review, Academy of Management, Research in Ethical Issues in Organizations, Journal of Business Ethics. Industry Links: In 2003, industry partners included: Boyd Partners, BDO Nelson, BRW, Australian Music Association, the Department of Natural Resources and Environment, and Australian Association for Professional & Applied Ethics. The research concentration continues to be involved in grant applications [ARC (Discovery), ARC (Linkage), Industry-based] leveraging relationships into generating further funding and academic publications. Emerging Researchers 1. Dr Bill Callaghan (Marketing) 2. Gill Stainforth (Marketing) 3. Charles Lau (Logistics) 4. Kate Westburg (Marketing) 5. Con Stavros (Marketing) 6. Shahadat Khan (Logistics) 7. Brad Wilson (Logistics) 8. Raju Mulye (Marketing) 9. Kathy Griffith (Marketing) 10. John Odgers (Logistics) 1. 2. 3. 4. 5. 6. 7. 8. 9. Potential Researchers Julie Mclaren (Marketing) Roger Oakden (Logistics) Geoff Rigby (Logistics) Elsie Hooi (Logistics) Bernadette Harrison (Hosp & Tourism) Michael Bailey (Hosp & Tourism) Heather Mallinson (On Leave) Christopher Vaz (Hosp & Tourism) Margaret Melrose (Hosp & Tourism) D:\106758834.doc PLANNING TEMPLATE Page 58 of 61 3) Research Assistants/Post Doctoral = 0.8 = 30% Required Ratio = 1 per three scholars. We have 8 scholars; therefore we should have 2.66 Research Assistants. 4) Teaching Scholarship and Emerging and Potential Research Active Scholars = 19. Desired ratio = 2 per scholar (i.e., 16) = 79% 5) Research Students Desired ratio = 6 EFTSU per scholar. The desired EFTSU = 48 EFTSU, Actual EFTSU =17 Ratio = 35% D:\106758834.doc PLANNING TEMPLATE Page 59 of 61 SCHOOL OF MARKETING SCHOLARSHIP TRIANGLES CURRENT 2003 1. Industry & Community Needs 2. Scholars 1. (35%) 2. (30%) 3. Research Assistants / Post Docs 3. (30%) 4. Potential Scholars 5. Research Students 6. Senior UG Research / Fieldwork 7. UG underpinning 4. (79%) 5. (35%) 6. (%) 8. Facilities, Equipment 7. (%) 9. Finances (grants) 8. (50%) 10. Finances (COG) 9. (60%) 6) UG students in the relevant courses engaged in the scholarship area and doing fieldwork contributing to research. In principle all students over the period of their UG studies will be engaged in research activity. This, however, can only be quantified by examining the Co-operative education year where students are required to undertake a project. The project component comprises 20% of the year. There are 345 co-op students and this is measured as 20%*345 = 69. Total UG EFTSU = 2450 Ratio = 69/2450= 2.8%. (If we include ALL students, both UG and PG) the ratio = 14% 7) Undergraduate underpinning University School HE Academic Staff 963 27 HE Students* 25094 2770 Staff/student 0.04 .01 Student/Staff 26.06 102.6 * = EFTSU; Ratio = 100%. The concentration currently has 2770 EFTSU studying in the scholarship area at undergraduate level. 8) Facilities, Equipment and Research Infrastructure The concentration has a deficiency in office space that places a physical constraint on appointments, especially at the Associate Professor and Professor levels. Ratio = 50%. D:\106758834.doc 10. (100%) PLANNING TEMPLATE 9) Earned Finance Academic Time % Kosmas Smyrnios 50 Booi Kam 20 Anthony Lowe 20 Michael Schwartz 50 Hernan Riquelme 50 Dave Wilson 41.6 David Foster 50 Robert Inbakaran 52.7 Average/Total Page 60 of 61 Basic Salary 97109 88539 85813 88539 76961 76961 88539 64702 667163 Research Allocation 48554 17707 17707 44270 38480 32016 44270 34097 277101 Budgeted Earned Finance for 2003 = $150,000 Ratio = 90/150000 = 60% 10) Finances Allocated The research concentration has substantial COG underpinning. Conclusion The current scholarship triangle reveals gaps in all except band 10. There is a clear need to enhance deficiencies in the relevant bands, including international and national scholars, number of research active scholars, numbers of research assistants and postdoctoral fellows, number of research students, research partners and clients, and finances earned. This new professorial appointment would help in this regard. D:\106758834.doc