Jennifer Lynzi Ryan
Page 1
14752-140th Street NW, Edmonton, AB T6V 0A4 (780) 756-6749 jenn8ryan@hotmail.com
Summer Programmer
Friendly & Outgoing .Financial Management. Detail-Oriented. Experience Working With Children.
Profile
A dynamic and motivated employee with a nine-year administrative and customer service oriented
career working in fast paced environments demanding strong organizational, clerical, and
interpersonal skills. Experience with various skills sets in regards to the interaction with children.
Educated in Elementary Education, specializing in Early Childhood Education. Trustworthy and
ethical, committed to superior customer service and hard work. Confident and poised in
interactions with individuals at all levels. Detail-oriented and resourceful in completing projects,
able to multi-task effectively.
Various opportunities developing programming for early childhood activities, as well as
experience teaching grade one
Expert in challenging customer service fields, demonstrating strong interpersonal skills
with extensive knowledge of administrative and computer operations.
Outstanding success in financial administration, establishing large-volume, high-profit
accounts with excellent levels of retention and loyalty.
Exceptionally well organized with a track record that demonstrates, self-motivation,
creativity and initiative to achieve both personal and corporate goals.
Professional Experience
2008-2009
Centre for Autism Services Alberta
PROGRAM AIDE
Working independently with a child diagnosed with Autism in home or in various locations.
Providing resources, interactions, and behavioural techniques to the child based on diagnoses and
well-being. Establishing relationships with child, family and professionals to work towards the
ultimate goal of the child functioning independently in mainstream society. Processing of pertinent
tracking paperwork involving child’s progress. Interaction and collaboration with a team of
professionals such as; Speech Language Pathologists, Psychologists, Occupational Therapists,
and School Professionals.
2007-2008
Government of Alberta, Department of Justice-Human Resources Division
HUMAN RESOURCE ASSISTANT
Processing of highly confidential forms for employees within department. Planning and
organizing major milestone events; such as the Annual Reward and Recognition program, Lunch
and Learns, Management Leadership Retreat, as well as Employee Orientation Seminars.
Jennifer Lynzi Ryan
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14752-140th Street NW, Edmonton, AB T6V 0A4 (780) 756-6749 jenn8ryan@hotmail.com
Processing of employees Learning and Wellness accounts, and professionally providing valid
information to those employees. Distribution of departmental mail, and the allocation of various
e-mails.
Key Achievements
Performed at a Human Resource Assistant Level 3 level for 3 months while
employee was promoted to a new position.
Although I was hired as a summer student, I achieved permanent status within 4
months.
Organized numerous key departmental events within a short time period.
2007
University of New Brunswick Financial Services - Fredericton, NB
CASHIER & ADMINISTRATIVE PERSONNEL
Assisted undergraduate students with financial inquiries, and payment of student fees.
Responsible for the accounting and processing of internal payments, and various fees. Filed,
organized, and administered data entry on specific accounts.
2005 – 2006
New Brunswick Public Health and River Valley Health – Region 3, Fredericton, NB
SECRETARY & ADMINISTRATIVE ASSISTANT (Casual)
Professional and courteous direction of inquiries from main, multi-line telephone and transfer
calls. Provision of top-notch customer service to client applications and public health issues.
Meticulous data entry for health documentation using a variety of computer systems. Scheduling
of all appointments for immunization and sexual health clinics in Fredericton. Distribution and
filling of office mail and archiving of health documentation.
Key Achievements
Achieved level-two administrative status in a short period of time demonstrating superior
keyboarding skills.
Recognized for outstanding inter-personal skills, contributing to a harmonious and
productive working environment.
2003 – 2004
Toronto Dominion - Meloche Monnex, Edmonton, AB
INSURANCE ANALYST AND ADMINISTRATOR
Effective sales and underwriting of exclusive residential and automobile policies to sponsored
groups, interpreting and analysing customer needs and providing technical assistance with policy
information and insurance laws. Detailed completion of a variety of data entry related
assignments and other administrative responsibilities.
Jennifer Lynzi Ryan
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14752-140th Street NW, Edmonton, AB T6V 0A4 (780) 756-6749 jenn8ryan@hotmail.com
Key Achievements
Generated highest daily volume of new accounts in Edmonton branch, overachieving
sales goals every quarter.
United Way campaign representative for over 100 employees, coordinating fund raising
activities and money collection for all company employees.
2000 – 2002
Toronto Dominion - Western Credit Centre, Edmonton, AB
ADMINISTRATIVE ASSISTANT
Skilled and efficient recording and production of all financial credit related documentation.
Professional responses to all telephone inquiries and direction of customer calls. Detailed credit
reviews of large accounts for Agricultural Lines of Credit and tracking programs.
Key Achievements
Led the company United Way campaign to the second most profitable results in the city.
Pioneered the new standard for financial tracking, streamlining the tracing of customer
financial applications.
1996 – 2000
Hudson’s Bay Company, St. Albert, AB
SALES ASSOCIATE
Enthusiastic sales and marketing of various products to a large consumer base. Aggressively
promoted dynamic sales strategies, receiving numerous customer accolades. Trusted management
of large amounts of cash and credit items.
1999-2000
Sturgeon Valley Health Club Children Centre, St.Albert, AB
ACTIVITY COORDINATOR
Responsibilities included implementing programs and activities for the children to perform while
they are in the centre. Carried out demonstrations and assisted in the children’s performance and
care during their time in the facility.
1998-1999
SIGIS– Children’s After School and Summer Program, St.Albert, AB
TEAM LEADER
Performed as a leader throughout various programs and activities outlined for the children during
Jennifer Lynzi Ryan
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14752-140th Street NW, Edmonton, AB T6V 0A4 (780) 756-6749 jenn8ryan@hotmail.com
the summer program. Helped in preparing meals, demonstrate safety and helped children prepare
their clothing for particular activities.
Education & Training
University Alberta, AB (Present)
Bachelor of Elementary Education-Early Childhood Education, Year Four
St. John Ambulance, Edmonton
First & CPR Level C (2008)
Blakely Language Services, Fredericton, NB (2005)
Certificate in Beginners French
Alberta Insurance Council, Edmonton, AB (2004)
General Insurance License Level 1 Certificate of Authority in Alberta
Red Deer College, Red Deer, AB (2002-2003)
Concentration in Bachelor of Arts/Education
Bellerose Composite, St. Albert, AB (1995-1998)
Grade 12 High School Diploma
Technical Skills
Skilled with Windows 95, 98, NT, 2000, 2007 and XP, MS Office (Word, Excel and Outlook),
PC, MacIntosh, APPRO(financial software), Casper (insurance software), Filing and Data
Archiving, 45 Words per Minute Word Processing and Typing Skills, Office Equipment Operation
and Advanced Internet skills.
References
Marlene Charest, Human Resource Manager, GOA
(780) 427-1003
Jennifer Lynzi Ryan
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14752-140th Street NW, Edmonton, AB T6V 0A4 (780) 756-6749 jenn8ryan@hotmail.com
Jeff Hamilton, Credit Assistant Manager, Western Credit
(780) 415-7335
Lisa Galloway-Mah, Human Resources, UofA
(780) 492-1437
Jackie Weddell, Education Professional
(403) 340-8432