Columbus State Community College Medical Laboratory Technology Program Learning Outcomes Validation Report July 12, 2010 Medical Laboratory Technology Program Allied Health Department Career and Technical Services ________________________________ Connie Grossman, M.Ed, RDH Chairperson, Allied Health Department ________________________________ Sandra Arrighi, M.Ed, MT(ASCP)SBB Medical Laboratory Technology Program Coordinator/Assistant Professor _________________________________ MaryEllen Tancred, MBA, MT(ASCP)SH Medical Laboratory Technology Assistant Professor 1 Executive Summary The institutional goal is to assure that learners attain their educational goals. In doing so, it is the program faculty member’s responsibility to determine the degree to which students are achieving the stated academic outcomes. Program outcomes are routinely examined and updated so that the program curriculum continues to meet the needs of the community which it serves, which for the MLT Program, it is the clinical community. The MLT Program works continually on the program validation process. Fulltime and part time faculty members assembled in 2008 to discuss possible program outcome revisions. A vote to approve the recommended changes involved program faculty and clinical affiliate representatives. Foundation of MLT Program Outcomes The Medical Laboratory Technology (MLT) Program is accredited by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS). The MLT Program outcomes also referred to as competencies, are derived from the: Description of the Clinical Laboratory Science Profession and the Description of Career Entry of the Clinical Laboratory Technician/Medical Laboratory Technician published in the NAACLS Standards of Accredited Educational Programs for the CLT/MLT (Appendix I). American Society for Clinical Pathology Board of Certification (ASCP-BOC) MLT(ASCP) Examination Content Guideline and Updates to Technical Curricula Addition and Deletion List (Appendix I) Internal and external data was collected and evaluated to determine if the current program outcomes are valid and continue to meet the needs of the clinical community. External Validation Methods External data sources include ASCP-BOC score comparison to national averages, Advisory Committee meeting discussions, an Advisory Committee Learning Outcomes Voting Process, Employer Follow-up Questionnaire, and NAACLS accreditation processes. Internal Validation Methods Internal data sources include a Student Potential Graduate Survey, Student Post Graduate Survey, MLT Program/course meeting discussions with fulltime and part time faculty, a Mock Registry Exam, and refresher course enrollment numbers. Significant Findings A review of college assessment guidelines in 2008, revealed a need to reduce the number of program goals. The 2007 MLT Validation Report listed 13 MLT Program goals. The goals were reviewed by Program Faculty (fulltime and part time) and the MLT Advisory Committee Members over a period of six months. During the review process it was decided by all that the outcomes could be consolidated while maintaining the intended competencies (Appendix III). 2 Summary of Methods Used to Validate Program Outcomes External Sources External data sources include ASCP-BOC score comparison to national averages, Advisory Committee meeting discussions and votes, Employer Follow-up Questionnaire, and NAACLS accreditation processes. Assessment Method ASCP-BOC Certification Score Comparison MLT Advisory Committee Meetings Employer Follow-up Questionnaire NAACLS Accreditation Data Source Frequency ASCP-BOC website Quarterly Meetings, Voting, Surveys Bi-annual meetings Customer Satisfaction Survey MLT Peer Reviewers assigned by NAACLS Annual Every 5-7 years (The most recent Self-Study document was submitted May, 2010) Description of Evaluation Certification scores are made available to Program Directors on a quarterly basis Round table discussions during meetings provide insight into program strengths and weaknesses Program outcomes were evaluated by clinical affiliates and MLT faculty An employer survey of recent graduates NAACLS reviews a self-study document and performs a site visit. The next site visit is scheduled for October 2010 Results found in Appendix Results are in the main body of the report. The online documentation is located in appendix II III IV The MLT program was awarded a 7year reaccreditation period in 2003. Results pertaining to the reaccreditation were published in the 2004 Validation Report A revised copy of the F/S charts can be found in Appendix X. 3 Internal Sources Internal data sources include MLT Program faculty meetings, Potential and Post Graduate Surveys, Mock Registry Exam scores, and Refresher course enrollment numbers. Assessment Method MLT Program Meetings Data Source Faculty Meetings Student Potential Graduate Survey Survey Student Post Graduate Survey Survey Mock Registry Exam Exam Refresher course enrollment numbers Enrollment data Frequency Description of Evaluation 1 time/month MLT Program faculty meet to discuss topics related to curricula, program policies, etc. Minutes from two meetings that focused on program outcomes are included as evidence For each Program outcomes graduating are evaluated by class one time potential MLT per year graduates after completing their clinical experience For each Program outcomes graduating are evaluated by class one time MLT program per year graduates 6 months post graduation Final All potential Comprehensive graduates must pass Exam this exam to pass the capstone Med Lab Case Studies Course Quarterly Enrollment numbers for the MLT Refresher courses are compiled in an Excel file. This data is used to validate program outcomes # 2 and #4 Results found in Appendix: Minutes to meeting are included in Appendix V Results are in main body of report and blank copy in Appendix VI Results are in main body of report and a blank copy in Appendix VII Results are in the main body of the report. Results are in the main body of the report. 4 Section 1: Introduction to the Program Program Goals In December 2008, thirteen MLT Program outcomes were consolidated into four. The original thirteen outcomes can be found in Appendix III. 2010 Program Outcomes (Revised in December 2008, Implemented in September, 2009): Upon completion of the Associate Degree in Medical Laboratory Technology, the graduate will be able to demonstrate entry-level competencies in the following areas of professional practice: 1. Demonstrate proficiency in the areas of pre-analytical, analytical, and post-analytical processes in all disciplines of the clinical laboratory. 2. Demonstrate the theoretical knowledge needed to assure accuracy and validity of test results by clinical correlation and quality control performance. 3. Exhibit the professional attitudes and behaviors that are necessary for gaining and maintaining the confidence of the health care community. 4. Meet requirements to take a national certifying examination for Medical Laboratory Technicians. Departmental Mission Statement The Allied Health Professions Department is committed to providing accessible professional healthcare programs through quality curricula that meet rigorous accreditation standards. These technical programs maintain currency in content and advance as technology does. The programs are offered for students and in collaboration with the support of the clinical community. This community will be provided with graduates that possess the knowledge, skills and behaviors that are consistent with those of entry level practitioners in each of the specific disciplines. MLT Program Mission Statement To prepare and graduate competent entry-level Medical Laboratory Technicians who demonstrate professional behaviors and technical skills in a variety of clinical settings, meeting the expectations of area employers. Description of the Program Clinical laboratory professionals perform laboratory tests, evaluate, correlate and assure accuracy and validity of the test data. The MLT Program is a seven consecutive quarter program with the first six quarters structured to provide the student with an orderly and identifiable sequence of general education and basic related courses, integrated with technical (professional) courses. The technical courses consist of didactic online theory courses and face-to-face laboratory experience. The MLT Program offers both an on-campus option and a distance learning laboratory experience option. The oncampus students gain laboratory experience in clinically equipped teaching laboratories on the college campus. The distance learning students gain their laboratory experience at sponsoring 5 full service clinical hospital laboratories. Off-campus laboratory activities are facilitated by MLT Program faculty. The courses are designed to provide the necessary theoretical knowledge and procedural skills in all major areas of clinical practice to prepare the student to successfully progress to the clinical practicum. During the seventh and final quarter of the program, the clinical practicum provides the students with an opportunity to refine their skills, practice advanced clinical procedures and broaden exposure to instrumentation and laboratory information systems in each clinical area. Laboratory professionals employed by the clinical facilities are responsible for the clinical instruction, supervision, and evaluation of students during clinical experience. The Clinical Practicum Manual rotation objectives and checklists ensure consistency in training between the clinical sites. Description of the students enrolled in the program Admission statistics that include the Spring 2007, Spring 2008, and Spring 2009 program admission data has revealed that 79 students have been admitted to the program. Of those 79 students: 33 % male and 67% female 32% black 5% Asian 2.5% Hispanic 58% White Caucasian 2.5% Other Courses that support the program other than the program being evaluated. A number of Arts and Science courses are included in the MLT Plan of Study. The basic courses included in the degree program are: BIO 121/122 (Human Anatomy, Physiology), BIO 215 (General Microbiology), MATH 135 (Statistics), and a basic elective course. Specific industries or businesses served by the program The MLT Program serves the clinical laboratory industry which currently includes 18 area hospitals, clinics, and reference laboratories. The majority of the MLT Program students are hired at these facilities at the completion of the AAS.MLT degree. A complete listing of the clinical facilities that have an affiliation agreement with the MLT Program is listed in table format in Appendix VIII of this document. Institutions where students from the program transfer Approximately 30% of the CSCC MLT Program graduates choose to further their education and complete a baccalaureate degree and sit for the MLS (Medical Laboratory Science) Certification examination. OSU and the University of Cincinnati are the two learning institutions that are most often chosen by the CSCC MLT graduates. Articulation of credits have assisted and promoted B.S. degree completion. 6 Emerging trends in the field or program Laboratory technologists and laboratory technicians are a top career for 2010, as identified by U.S. News & World Report’s new annual list of the top 50 careers list. The lab technician career is third in the healthcare category, after X-ray technician and veterinarian. The analysis was based on the U.S. Bureau of Labor Statistics latest job growth projections for 2008 to 2018. It highlights occupations that are expected to add jobs above the anticipated 10% average growth rate over the next decade and which will also provide a better-than-average median income. It is anticipated that 16% more medical laboratory technicians will be needed between the years 2008-2018. This translates into 25,000 more MLTs needed during this timeframe. Although hospitals are expected to continue to be the major employer of clinical laboratory workers, employment is expected to grow rapidly in medical and diagnostic laboratories, physician offices, and all other ambulatory healthcare services. In 2009, the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS), reports that clinical laboratory programs are one of the allied health professions programs recently affected by program closure. Clinical laboratory programs across the nation have closed due to dwindling enrollments which exacerbate the current labor shortage, and the projected future need. These threats have prompted the promotion of strategies to off-set the shortages. These strategies include 1) the increase in distance learning alternatives to the traditional programs, 2) offering “refresher” courses to assist clinical affiliates with staffing needs or to lure non-working technicians back to the field, 3) partnering with other programs, 4) offering opportunities to enter the field, and 5) proactively focus on student retention. The Medical Laboratory Technology Faculty has responded to this crisis by proactively implementing strategies outlined by NAACLS that have led to significant developments since the last validation report. Significant developments since the last validation report In response to the emergent clinical laboratory industry trends, the Medical Laboratory Technology Faculty implemented the following developments since the last validation report: 1) The MLT Program is now available though a distance learning format. 2) Online “Refresher” courses are offered each quarter for clinical laboratory professionals. 3) A certificate program (effective Autumn 2010) has been approved that serves several purposes Provides a pathway to entry-level clinical laboratory positions Stackability: Provides an alternative pathway to the following degrees at CSCC: AAS in Medical Laboratory Technology, AAS in MultiCompetency Health, and AS degree in the Medical Technology Pre-Major. 4) Two additional courses were revised for TAG approval (easing the way for MLT students to obtain a bachelor’s degree). In addition, the MLT Faculty are working with the curriculum coordinator for Arts & Sciences to include these courses in the Plan of Study for the Medical Technology 2+2 Pre-Major. 5) MLT Faculty are actively involved in student retention initiatives. Plan of Study The MLT Program currently has a seven 10-week term Plan of Study. A copy of the MLT POS can be found in Appendix IX of this document. 7 Section 2: Review Resources Adequacy of the program resources and their impact on Student learning The physical facilities are the same as were in existence for the past 25 years and continue to remain a major strength of the program. The two MLT teaching laboratories have approximately 3,000 square feet total, can seat 32 students in each laboratory, and have adequate facilities for storage and instruction. Both laboratories are equipped with the necessary safety equipment to be consistent with industry standards. Each laboratory is equipped with an eyewash station, safety shower, fire extinguisher, fire blanket, spill kit, and MSDS binders. A flammable cabinet is located in one of the laboratories. A specimen preparation room that has approximately 500 square feet connects the two laboratories with a small adjoining room that houses the department library, supplementary material, and instructional equipment. A first aid kit and a fire extinguisher are located in the specimen preparation room. All classrooms are of sufficient size for the maximum number of students accepted into the program. Classrooms are equipped with overhead projectors and screens and several classrooms are wired with computers and LCD projectors for Internet access and Power Point presentations. In addition, the MLT Program has a cart with a computer and LCD projector that may be utilized for classroom and laboratory sessions. Program faculty and staff have sufficient office space to meet the needs of the faculty responsibilities including advising of the students enrolled in the program. On an annual basis the college accepts requests for capital equipment for the purchase of instructional equipment, educational software site licenses, safety and security, and/or items that the program budget cannot support. The MLT Program is fortunate, in these lean times in higher education to have funds for the purchase of supplies and equipment to support a quality educational experience for the students. The college has fully supported this program since its inception in April 1, 1978. Continuing education of faculty has contributed significantly to the success of the program. Attending external technical workshops and seminars given by industry experts has contributed to the ongoing update of MLT Program technical courses. Resources for these educational opportunities have been exemplary. In addition to participating in the external technical continuing education, the opportunities to participate in CSCC sponsored courses has also benefited both full time and part time faculty. The opportunities to participate in these events have enhanced teaching excellence in the program. Action Items related to the resources The MLT Program resources are sufficient to effectively teach students. 8 Section 3: Validation of Program Outcomes External Measures ASCP-BOC Certification Exam Scores The American Society for Clinical Pathology (ASCP) evaluates the competence of clinical laboratory professionals. To become certified as an MLT, the ASCP Board of Certification Examination (ASCP-BOC) requires that a student graduate from a NAACLS accredited program. The certification exam is designed to assess an individual’s performance in 7 laboratory areas: Blood Bank, Clinical Chemistry, Hematology, Immunology, Laboratory Operations, Microbiology, and Urinalysis. Results CSCC MLT student overall certification scores for the past three years have been higher than the national average. Sixteen CSCC student scores from the graduating class were evaluated for this assessment. The average overall CSCC score of the Autumn term 2009 graduate was 683 compared to the national overall score of 447. Seven content area competencies were assessed: Blood Banking, Chemistry, Hematology, Immunology, Laboratory Operations, Microbiology and Urinalysis. 9 10 NAACLS Accreditation The National Accrediting Agency for Clinical Laboratory Sciences (NAACLS) accredits the CSCC MLT Program. In order for the MLT Program to be accredited, the program must closely follow standards set forth by NAACLS. There are 22 standard requirements in 7 main categories: I. Sponsorship II. Resources III. Curriculum IV. Students V. Operational Policies VI. Program Evaluation VII. Maintaining Accreditation It is imperative that the program follow the standards set forth by NAACLS and be able to demonstrate that the design of curriculum, learning experiences, and evaluation instruments support the development of MLT Program outcomes. The MLT Program has been accredited by NAACLS since April 1, 1978. Reaccreditation is required every 5 to 7 years and is dependent on the results and recommendation of the paper review and site visit. Paper reviewers and site visit teams assist in the evaluation of the program’s compliance with the educational standards. Accreditation is a two-step process: 1. The Self-Study document addresses compliance with NAACLS Program Standards including curricular content and instructional design. The most recent Self-Study was submitted to NAACLS for review in May 2010. The Site Visit has been tentatively scheduled for October 2010. 2. The Site Visit process requires NAACLS trained peer MLT evaluators to visit the campus to verify the Self-Study report, review additional documents and assess the program quality on site. The most recent site visit took place in August 2003. At that time, the site visit team: Evaluated the manner in which course outcomes and course sequencing are designed to demonstrate entry-level competencies in all areas of professional practice. Reviewed course materials and evaluation methods in each subject area to ensure they are linked to current relevant program outcomes. Interviewed MLT Advisory Committee members and employers to verify evidence of community input into aspects of the MLT Program/curriculum with regard to its current and relative effectiveness and assessment activities. Verified that program outcome measures are documented, analyzed, used in program evaluation, and reflected in ongoing curriculum and program modifications. Examples of outcome measures include results of graduate follow-up surveys, employer surveys, and national certification exam scores. Accreditation Results The MLT Program was granted full re-accreditation (7 years) through April 2011 by the review committee. This external review process indicates that the MLT Program 11 continues to meet the established educational standards set forth by NAACLS and is comparable to other accredited MLT Programs. MLT Advisory Committee Meetings The MLT Advisory Committee members have been and continue to be active participants in the MLT Program by providing valuable feedback, evaluation, and guidance as required by NAACLS. They advise the program faculty regarding program processes, outcomes, curriculum content, recruitment, and assessment. The members of the committee include clinical laboratory professionals from clinical affiliates who provide professional practice opportunities to the CSCC MLT students. The most recent MLT Advisory Committee meeting was held on June 8, 2010. A round table discussion indicated that the CSCC MLT Program graduates are considered competent entry-level professionals. The Committee members indicated they actively seek the CSCC graduates for employment. The MLT Program continues to have strong support from the clinical affiliates. A copy of the June 8, 2010 meeting agenda and minutes can be found in Appendix III. Employer Survey Questions and Results: Employer follow-up surveys were administered via a paper survey in 2009 and online to the MLT advisory committee members in June 2010. Three areas were evaluated: Educational Preparation Evaluation, Overall Rating of the Educational Preparation, and Relative Educational Preparation. Survey results for 2009 and 2010 are as follows: 2009 Responses (7 total) Rating Skill Competency Scores: 5 = Very Good, 4 = Good, 3 = Adequate, 2 = Poor 1= Very Poor Competency Technical Knowledge Work Attitude Work Quality Critical Thinking Problem Solving: Reasoning Problem Solving: Mathematics Effective Communication Recognizes Value of Human Diversity Interpersonal Skills Able to read and listen with understanding Overall rating of Educational Preparation 2008 Results 4.4 4.3 4.2 3.8 4.1 2009 Results 4.8 4.6 4.7 4.6 4.4 2010 Results 4.4 4.3 4.6 4.1 4.0 4.0 4.3 3.8 3.8 4.6 4.4 4.9 4.1 4.3 4.8 4.6 4.3 4.7 4.2 4.3 4.1 4.7 4.4 12 Relative Preparation Compared to Other Programs: Scores: 3=Better Prepared, 2 = Same, 1 = Less Prepared, N/A = No basis for comparison Competency Relative Preparation Compared to Other Programs 2008 Overall Score 2.0 2009 Overall Score 2.4 2010 Overall Score 2.2 13 Internal Measures Potential Graduate Survey: In the 7th quarter of the program, potential graduates are asked to complete a confidential survey to determine if the program appropriately prepared them for their clinical rotation experience and employment. This survey provides feedback pertaining to perceived program effectiveness and appropriateness of program outcomes. Results of Question: How did the MLT Program at CSCC prepare you for the clinical experience in the following areas? Rating: 4 = Excellent, 3 = Good, 2 = Fair, 1 = Poor Area of Rotation Autumn Grads 2007 Spring 2008 Autumn Grads Grads 2008 Autumn 2009 Chemistry 3.5 3.5 3.6 3.6 Hematology 3.8 3.7 3.3 3.7 Microbiology 3.5 3.6 3.7 3.8 Immunohematology 3.9 3.9 3.7 3.9 General Lab Skills 3.2 3.7 3.4 3.6 Professional Attitudes 3.8 3.8 3.6 3.7 Two additional Questions: Scores: 4 = Excellent, 3 = Good, 2 = Fair, 1 = Poor Autumn 2007 Spring 2008 Autumn 2008 Autumn 2009 Grads Grads Grads Grads How well do you feel the MLT Program has prepared you for prospective employment? 3.8 3.7 3.6 3.6 Based on your experience with the college, would you recommend Columbus State to a friend or relative seeking a quality education? 11/11 students said yes 11/11 students said yes 7/7 students said yes 14/15 said yes 1 said uncertain 14 Annual Post Graduate Follow-Up Survey Questions and Results: Graduates are surveyed approximately 6 months after graduation to determine if the program met the graduates' goals in obtaining employment and preparing them for their profession. The appropriateness of general education and basic related support courses is a component of the survey as well as program strengths and weaknesses (complaints). The following table depicts the MLT student graduate survey results pertaining to preparation for employment: Rating Scale: 4 = Excellent, 3 = Good, 2 = Fair, 1 = Poor Area of Rotation 2007 Grads (13 surveys sent/10 responses) 2008 Grads (8 surveys sent/2 responses) 2009 Grads (16 surveys sent/11 responses) Chemistry 3.1 3.0 3.5 Hematology 3.6 3.5 3.7 Microbiology 3.4 3.0 3.6 Immunohematology 3.8 3.0 3.7 General Lab Skills 3.6 4.0 3.6 Professional Attitudes 3.5 4.0 3.8 Immunology 3.6 Not included in survey Venipuncture 3.6 No response 3.3 Not included in survey Not included in survey 3.4 3.7 3.0 3.7 Body Fluids Overall Preparation for Employment Not included in survey Other survey questions: Question Autumn 2007 Grads 2008 Grads Autumn 2009 Employment status 9/10 = 90% 2/2 = 100% 9/11 = 81% Pursuing a higher degree 7/10 = 70% 2/2 = 100% 8/11 = 72% 11/11 = 100% said they would 2/2 = 100% said they would 11/11 = 100% said they would Would you recommend the program to others? 15 Mock Registry Final Comprehensive Exam: In addition to taking a final exam at the completion of each course, the students are required to pass a mock registry examination with a score of 75% or greater in order to pass the capstone course: Med Lab Case Studies. The MLT student takes this course during the last quarter of the program. Results: 100% of the MLT students have passed the Mock Registry Examination in the past three years. 98% (47) passed on the first attempt and 2% (1) passed on the second attempt. MLT Technical Refresher Courses: MLT Refresher courses serve the community by offering continuing education opportunities to individuals who are currently certified or eligible for certification. Since the inception of refresher courses in 2009, 26 students have registered for one or more refresher classes. A total of 29 classes have been or are currently being taken. These numbers have been used to validate two of the program outcomes: . Demonstrate the theoretical knowledge needed to assure accuracy and validity of test results by clinical correlation and quality control performance. Meet requirements to take a national certifying examination for Medical Laboratory Technicians Recommendations Results of the validation process seem to indicate that the program outcomes continue to be valid and relevant to clinical community needs. The assessment methods and results support the conclusion that the program graduates are competent entry-level Medical Laboratory Technicians upon graduation from the CSCC MLT Program. Action Items To maintain currency, the MLT Clinical Practicum Checklists are being reviewed by the clinical affiliates. Recommended changes will be incorporated into the Autumn 2010 Clinical Practicum rotation. In an effort to ensure the program assessments are aligned with program outcomes and course goals, the MLT faculty members have revised (and are continuing to revise) all technical outlines and test questions to reflect current best practice. In the future, the Employer Survey will include questions directly linked to the program outcomes and care will be taken to ensure all technical courses are included in the survey. Formative and Summative Chart: The MLT Program F/S chart can be found in Appendix X. 16 Section 4: Implication of Results and Specific Plans for Revision of Curriculum and/or Program Outcomes Action Plan There are no plans to revise the MLT Program Outcomes at this time. For the next program validation, the Medical Laboratory Technology Program faculty plan to invite area experts to further validate curricula by participating in the DACUM (Developing a Curriculum) process. In addition, a questionnaire will be developed to survey the Clinical Laboratory Science programs at University of Cincinnati and Ohio State University to determine the relative preparedness of CSCC Program students compared to other programs. The MLT Program faculty members convene annually to perform a SWOT analysis and develop an action plan for the subsequent year. Please refer to the 2010 MLT SWOT meeting minutes below: MLT Program SWOT Analysis and Action Plan 1-25-10 Summary A review of the Action Plan from 2007 showed that all actionable items were achieved except for the student recognition. This is re-addressed in the new Action Plan for 2010-2012. Strengths Identified Over the past two years, the MLT program faculty developed a good working knowledge of teaching and presenting in the face-to-face and online formats with the use of new technology and software. This allows for efficient course updating and continued course development. In addition, the MLT program faculty members have the resources needed to maintain and update courses in order to provide the relevant laboratory training required by the key stakeholders (primarily students and clinical affiliates). This will help to facilitate a smooth transition toward the future semester conversion process. The MLT website has been updated with information regarding our current offerings for inquiring students. The website has been identified as the main marketing tool for the program. Weaknesses The major weaknesses that impact the MLT program are Gen. Micro and General Chemistry are still unavailable in a web format. This creates a barrier for the MLT Program Distance Learning Format. The need for adjunct faculty to assist in entry-level courses (Hematology I Lab and Intro to the MLT Lab) where there are 25 students in each class. There will be a learning curve when using SoftChalk for our courses. Opportunities The opportunities include Continued improvement of all courses. Development of other new programs or courses. Professional growth stemming from the new opportunities. 17 Threats Potential threats include Unanticipated problems related to the economy. Unanticipated problems related to optimally serving students during the transition from quarters to semesters. 18 From the SWOT, the following Action Plan Was Created What Action? 1. Maintain Website 2. Re-open conversations regarding Gen Micro (BIO 215) and Chem (113) to be converted to online formats 3. 4. 5. 6. Update Courses Re-vise MLT 100 using Soft Chalk Train on new equipment for MLT 261 Semester Conversion Successful implementation of CLA How accomplished? Keeping website update and current on a quarterly basis or as needed. Meeting with appropriate Chair (Larry Mayer?) 8. Metrics or deliverables Sandy and MaryEllen On-going Increased activity in the form of requests for information or applications Connie Grossman Spring Quarter 2011 Gen Micro and Gen Chem Courses available online to the MLT Program students Revised online version of MLT 100 available with the use of Soft Chalk Finding other institutions that will provide these courses for MLT program students online. Sandy to get input from adjunct faculty regarding objective writing. Sandy Arrighi/ MaryEllen Tancred Sandra Arrighi Fall 2011 MaryEllen to attend Vitros training in Rochester, NY MaryEllen Tancred Fall 2011 Waiting for more information: Needs its own SWOT Sandy Arrighi/MaryEllen Tancred MaryEllen Tancred Fall 2012 MaryEllen Tancred Spring 2010 MaryEllen Tancred Winter 2011 Start an MLT Club MaryEllen Tancred Summer 2011 All paperwork and approvals completed Create a service learning course MaryEllen Tancred Fall 2011 to submit for MCI change Offer by Fall 2012 Development of CLA 100 and CLA 101 courses. Obtaining of capital equipment needed for this project. Provide more ways for student engagement and recognition Create new offerings Completed by? Or Advertising of CLA through the program website and bulletin board. Will also contact other programs (phlebotomy, for example) to notify their students of this opportunity. 7. Who owns this? Students begin training on new equipment. Courses ready Winter 2011 Course completion Appendices to Follow 19 Appendix I Standards of Accredited Educational Programs for the Clinical Laboratory Technician/Medical Laboratory Technician (Retrieved from the NAACLS website on 6/21/2010) DESCRIPTION OF THE CLINICAL LABORATORY SCIENCE PROFESSION The clinical laboratory professional is qualified by academic and applied science education to provide service and research in clinical laboratory science and related areas in rapidly changing and dynamic healthcare delivery systems. Clinical laboratory professionals perform, develop, evaluate, correlate and assure accuracy and validity of laboratory information; direct and supervise clinical laboratory resources and operations; and collaborate in the diagnosis and treatment of patients. The clinical laboratory professional has diverse and multi-level functions in the areas of analysis and clinical decision-making, information management, regulatory compliance, education, and quality assurance/performance improvement wherever laboratory testing is researched developed or performed. Clinical laboratory professionals possess skills for financial, operations, marketing, and human resource management of the clinical laboratory. Clinical laboratory professionals practice independently and collaboratively, being responsible for their own actions, as defined by the profession. They have the requisite knowledge and skills to educate laboratory professionals, other health care professionals, and others in laboratory practice as well as the public. The ability to relate to people, a capacity for calm and reasoned judgment and a demonstration of commitment to the patient are essential qualities. Communications skills extend to consultative interactions with members of the healthcare team, external relations, customer service and patient education. Laboratory professionals demonstrate ethical and moral attitudes and principles that are necessary for gaining and maintaining the confidence of patients, professional associates and the community. DESCRIPTION OF CAREER ENTRY OF THE CLINICAL LABORATORY TECHNICIAN/MEDICAL LABORATORY TECHNICIAN At career entry, the clinical laboratory technician/medical laboratory technician will be able to perform routine clinical laboratory tests (such as hematology, clinical chemistry, immunohematology, microbiology, serology/immunology, coagulation, molecular, and other emerging diagnostics) as the primary analyst making specimen oriented decisions on predetermined criteria, including a working knowledge of critical values. Communications skills will extend to frequent interactions with members of the healthcare team, external relations, customer service and patient education. The level of analysis ranges from waived and point of care testing to complex testing encompassing all major areas of the clinical laboratory. The clinical laboratory technician/medical laboratory technician will have diverse functions in areas of pre-analytical, analytical, post-analytical processes. The clinical laboratory technician/medical laboratory technician will have responsibilities for information processing, training, and quality control monitoring wherever clinical laboratory testing is performed. 20 Appendix II Annual MLT Program results (including sub-content areas) for 2007-2009 BOC Program Performance Report Summary for 2007 Mean Scaled Scores by Subtest For First Time Examinees BBNK CHEM HEMA IMMU LO MICR UA Program Mean Scaled Scores: 563 638 631 499 512 582 679 This Cycle Mean Scaled Scores: 500 503 500 473 507 496 497 First Time Examinees From The Total Population This Cycle Program National Number of Examinees 11 1800 Mean Scaled Score 600 498 Standard Deviation 85 115 Number Passing (Percent) 11 (100%) 1410 (78.33%) Number Failing (Percent) 0 (0%) 390 (21.67%) Minimum Scaled Score Achieved 495 171 Maximum Scaled Score Achieved 738 956 2007 Program and National subcontent area mean scaled scores The following provides mean scaled scores for your program's First Time examinees on the sub-content areas of the Medical Laboratory Scientist examination.Scores in the high and low ranges should be interpreted with caution because they may be based on small numbers of questions and students.The scaled score of 400 can be used as a criterion for assessing overall performance of your program. Number of First Time exminees: 11 100 represents the minimum scaled score 999 represents the maximum scaled score Program Mean Scaled Score This Cycle Mean Scaled Score BLOOD BANK ABO and Rh 563 516 Antibody screen and identification 528 509 Crossmatch and special tests 477 542 521 518 Carbohydrate/Acid base/Electrolytes 669 522 Proteins and other nitrogen containing compounds 653 498 Enzymes/Lipids/Lipoproteins 664 504 Special chemistry 484 519 630 504 Blood donation, transfusion therapy, transfusion reactions and hemolytic disease of the newborn (HDN) CHEMISTRY HEMATOLOGY Erythrocytes and leukocytes 21 Other tests 504 505 Morphology and differential 767 535 Platelets and hemostasis 568 511 Immunity 544 481 Infectious diseases 283 508 General bacteriology and aerobic gram-positive cocci 607 519 Aerobic gram-negative bacilli 634 501 Gram negative cocci, gram-positive bacilli and anaerobes 442 535 Fungus, viruses mycobacteria and parasites 542 504 Urinalysis 699 501 Other body fluids 483 555 513 509 IMMUNOLOGY MICROBIOLOGY URINALYSIS AND OTHER BODY FLUIDS LABORATORY OPERATIONS BOC Program Performance Report Summary for 2008 Mean Scaled Scores by Subtest For First Time Examinees BBNK CHEM HEMA IMMU LO MICR UA Program Mean Scaled Scores: 583 637 632 536 576 622 602 This Cycle Mean Scaled Scores: 502 501 501 482 503 491 497 First Time Examinees From The Total Population This Cycle Program National Number of Examinees 26 1859 Mean Scaled Score 609 497 Standard Deviation 142 119 Number Passing (Percent) 24 (92.31%) 1451 (78.05%) Number Failing (Percent) 2 (7.69%) 408 (21.95%) Minimum Scaled Score Achieved 213 113 Maximum Scaled Score Achieved 906 942 22 2008 Annual Program and National subcontent area mean scaled scores The following provides mean scaled scores for your program's First Time examinees on the sub-content areas of the Medical Laboratory Scientist examination.Scores in the high and low ranges should be interpreted with caution because they may be based on small numbers of questions and students.The scaled score of 400 can be used as a criterion for assessing overall performance of your program. Number of First Time exminees: 26 100 represents the minimum scaled score. 999 represents the maximum scaled score Program Mean Scaled Score This Cycle Mean Scaled Score BLOOD BANK ABO and Rh 571 521 Antibody screen and identification 612 524 Crossmatch and special tests 618 545 599 515 Carbohydrate/Acid base/Electrolytes 656 519 Proteins and other nitrogen containing compounds 662 500 Enzymes/Lipids/Lipoproteins 660 508 Special chemistry 488 531 Erythrocytes and leukocytes 635 505 Other tests 546 517 Morphology and differential 675 527 Platelets and hemostasis 581 509 Immunity 523 490 Infectious diseases 536 519 General bacteriology and aerobic gram-positive cocci 601 512 Aerobic gram-negative bacilli 726 497 Gram negative cocci, gram-positive bacilli and anaerobes 551 523 Fungus, viruses mycobacteria and parasites 547 487 Urinalysis 616 503 Other body fluids 571 539 577 505 Blood donation, transfusion therapy, transfusion reactions and hemolytic disease of the newborn (HDN) CHEMISTRY HEMATOLOGY IMMUNOLOGY MICROBIOLOGY URINALYSIS AND OTHER BODY FLUIDS LABORATORY OPERATIONS 23 BOC Program Performance Report Summary for 2009 Mean Scaled Scores by Subtest For First Time Examinees BBNK CHEM HEMA IMMU LO MICR UA Program Mean Scaled Scores: 577 569 622 568 601 619 603 This Cycle Mean Scaled Scores: 495 500 495 473 503 488 496 First Time Examinees From The Total Population This Cycle Program National Number of Examinees 12 2023 Mean Scaled Score 592 493 Standard Deviation 129 120 Number Passing (Percent) 11 (92%) 1543 (76.27%) Number Failing (Percent) 1 (8%) 480 (23.73%) Minimum Scaled Score Achieved 317 159 Maximum Scaled Score Achieved 768 968 All Examinees this cycle National Number of Examinees 2352 Mean Scaled Score 479 Standard Deviation 120 Number Passing (Percent) 1700 (72.28%) Number Failing (Percent) 652 (27.72%) Minimum Scaled Score Achieved 159 Maximum Scaled Score Achieved 968 24 2009 Program and National subcontent area mean scaled scores The following provides mean scaled scores for your program's First Time examinees on the sub-content areas of the Medical Laboratory Scientist examination.Scores in the high and low ranges should be interpreted with caution because they may be based on small numbers of questions and students. The scaled score of 400 can be used as a criterion for assessing overall performance of your program. Number of First Time exminees: 12 100 represents the minimum scaled score. 999 represents the maximum scaled score Program Mean Scaled Score This Cycle Mean Scaled Score BLOOD BANK ABO and Rh 519 509 Antibody screen and identification 686 502 Crossmatch and special tests 455 542 606 516 Carbohydrate/Acid base/Electrolytes 531 517 Proteins and other nitrogen containing compounds 563 499 Enzymes/Lipids/Lipoproteins 663 500 Special chemistry 582 538 Erythrocytes and leukocytes 632 497 Other tests 754 516 Morphology and differential 609 532 Platelets and hemostasis 502 490 Immunity 570 482 Infectious diseases 515 512 General bacteriology and aerobic gram-positive cocci 665 503 Aerobic gram-negative bacilli 732 496 Gram negative cocci, gram-positive bacilli and anaerobes 597 531 Fungus, viruses mycobacteria and parasites 534 484 Urinalysis 604 498 Other body fluids 744 568 602 504 Blood donation, transfusion therapy, transfusion reactions and hemolytic disease of the newborn (HDN) CHEMISTRY HEMATOLOGY IMMUNOLOGY MICROBIOLOGY URINALYSIS AND OTHER BODY FLUIDS LABORATORY OPERATIONS 25 Appendix III Revised Program Outcomes 2007 Program Outcomes 1 Collection and processing of biological specimens for analysis. 2 Performance of analytical tests and statistical calculations on body fluids, cells, and products related to all routine areas of the clinical laboratory. 3 Recognition of factors that affect procedures and results, and take appropriate action within predetermined parameters. Performance and monitoring quality control to evaluate analytical procedures within predetermined parameters. 4 5 6 7 8 9 10 11 12 13 Revised Program Outcomes Revised in 2008, Implemented in 2009 Demonstrate proficiency in the areas of preanalytical, analytical, and post-analytical processes in all disciplines of the clinical laboratory. . Demonstrate the theoretical knowledge needed to assure accuracy and validity of test results by clinical correlation and quality control performance. Exhibit the professional attitudes and behaviors that are necessary for gaining and maintaining the confidence of the health care community Meet requirements to take a national certifying examination for Medical Laboratory Technicians Performance of operation and preventive and corrective maintenance of routine laboratory equipment and instruments by referring to appropriate sources/reference materials for repairs. Recognition and adherence to established safety policies. Demonstration of professional conduct and interpersonal communication skills with patients, laboratory personnel, other health care professionals, and the public. Recognition of the responsibilities of other laboratory and health care personnel and interacting with them with respect for their jobs and patient care. Application of basic scientific principles in learning new techniques and procedures. Utilization of the keyboard to interact with computerized instruments and laboratory information systems to keep accurate records, prepare reports, and transmit reports clearly and completely. Relationship of laboratory findings to common disease processes. Recognition and action upon one’s need for continuing education as a function of growth and maintenance of professional competence. Meet requirements to take a national certifying examination for medical laboratory technicians. (This outcome is listed in the CSCC Course Catalog but not in the MLT Student Handbook) 26 Appendix III Medical Laboratory Technology Advisory Committee Meeting Minutes: MLT Program Outcomes Date: Conference Call December 9, 2008 Time: 9:30 am – 10:35 am Welcome/Introductions/Roll Call Attendance: CSCC Faculty/Staff: Sandy Arrighi, Program Coordinator, MaryEllen Tancred, Clinical Coordinator, Peggy Mayo, CSCC Multi-Competency Coordinator, Ryan Mayes, CSCC MLT Adjunct Faculty Member, Tywan Banks, MLT Adjunct Faculty Member and Teaching Assistant, Connie Grossman, Allied Health Department Chairperson Advisory Committee Members: Margaret Goshay, Doctors Hospital, Pat Bennon, Mt. Carmel Medical Center, Dr. Dorothy Lordo, Ohio Health, Gregg Witham, Fairfield Medical Center, Sue Vonderwell, American Red Cross, Eric Keifer, Memorial Hospital of Union County Old Business The June 2008 meeting minutes were approved by all in attendance. From this point forward, there will be two CSCC MLT Advisory Committee Meetings held annually, per CSCC policy. New Business In an effort to follow CSCC Program Outcome guidelines, the MLT Proposed Program Outcomes were revised and the thirteen current outcomes have been consolidated into four outcomes. The purpose of this conference call meeting is to discuss the proposed outcomes. A final vote will be taken by email at the conclusion of the meeting. The four proposed outcomes are as follows: Upon completion of the Associate Degree in Medical Laboratory Technology, the graduate should be able to demonstrate entry-level competencies in the following areas of professional practice: 1. 2. 3. 4. Demonstrate proficiency in the areas of pre-analytical, analytical, and post-analytical processes in all disciplines of the clinical laboratory. Demonstrate the theoretical knowledge needed to assure accuracy and validity of test results by clinical correlation and quality control performance. Exhibit the professional attitudes and behaviors that are necessary for gaining and maintaining the confidence of the health care community. Meet requirements to take a national certifying examination for Medical Laboratory Technicians. Proposed Program Outcome Voting Results: 8 committee members voted to approve the proposed outcomes. No one disapproved. 5 faculty/staff members also voted to approve the proposed outcomes. No one disapproved. Announcements Online refresher courses for all areas of rotation are available through the CSCC MLT program effective January 2009. A flyer will be sent to all laboratory managers after the first of the year. Autumn 2009 Clinical Practicum class estimated at approximately 20 students. Will need continued support in order to place the entire class. FINAL CLOSING REMARKS –Everyone was thanked for taking time out of their busy schedules to attend and participating in the meeting. The meeting was adjourned at 10:30 am. 27 Appendix III Advisory Committee Meeting Agenda Medical Laboratory Technology June 8, 2010 11:00 am – 1:00 pm Nestor Hall Seminar Room 010 Reason for meeting: To provide updated program information to clinical affiliates, to gather information to further the program and to seek affiliates valued advice on current operations. Agenda topics Welcome/Introductions Old Business Approve Dec 2009 Advisory Committee Meeting Minutes (Please read minutes prior to meeting) New Business Annual Program Statistics Scholarships and Honors Capital Equipment Curriculum Topics o Clinical Lab Assisting Certificate DACUM results o Semester Conversion o Introduction to Health Care (MLT 100) course topics o Updating Clinical Practicum Checklists Employer Survey (online) Announcements Refresher Courses Thank You for Your Support 13 students will rotate in the Autumn 2010 term. Thank you for supporting this class! We appreciate your efforts in completing the MLT Accreditation facility documents. The site visit will be scheduled for October 2010. 28 Appendix IV Columbus State Community College Employer Follow-up Questionnaire 1. EDUCATIONAL PREPARATION EVALUATION Please rate the educational preparation received by the individual in the following areas: (you may copy and paste this X to use in the tables below) Very Good Good Adequate Poor Very Poor Technical Knowledge Work Attitude Work Quality Critical Thinking Problem Solving: Reasoning Problem Solving: Mathematics Effective Communication Recognizes Value of Human Diversity Interpersonal Skills Able to read and listen with understanding 2. OVERALL RATING What is your overall rating of the educational preparation received by this relates to the requirements of his or her job? Very Good Good Adequate Poor individual as it Very Poor Overall Rating 3. RELATIVE PREPARATION As a result of this person’s educational preparation at Columbus State Community College, how would you rate his or her preparation in relation to other employees in his or her work group who received their preparation elsewhere? No Basis for Comparison Individual is Better Prepared Both are about the Same Individual is Less Prepared Relative Preparation 29 Appendix V MLT Program Curriculum Review Meeting Agenda Aug 20th, 2007 Curriculum Review Meeting Topics Discuss ways to better teach the outcome: “Performance of operation and preventive and corrective maintenance of routine laboratory equipment and instruments by referring to appropriate sources/reference materials for repairs.” Look at all outcomes and discuss if any changes are necessary Possibly changing Intro to Healthcare to 3 credits without a 2 hour lab. (Would require an MCI change). Case Studies (2 credits) is now online yet it is listed as a 1 hour lecture and 3 hour lab. CSCC Definition of Laboratory: A laboratory is an educational activity in which students conduct experiments, perfect skills or practice procedures under the direction of a faculty member. One credit shall be awarded for a minimum of three hours in a week total time spent in the lab for which there is little outside preparation needed; or for two in-lab hours with at least one hour of assignments on out-of-class study preparing for or following-up the laboratory experience. Collection and Processing Clinical Practicum Checklist for Clinical Practicum – Talked about at advisory committee meeting and the members were in favor of a training checklist. Any additional thoughts on this? Any other ideas? Feel free to bring them up! Follow-up The meeting resulted in the following outcomes to be proposed to the Advisory Committee Members during the December 2008 meeting. 30 Appendix V MONTHLY MLT DEPARTMENT MEETING – Annual MLT Assessment Meeting Minutes September 8, 2008 12:30 pm – 2:00 pm In Attendance: All MLT fulltime and adjunct faculty members were in attendance: Sandy Arrighi, MaryEllen Tancred, Peggy Mayo, Julie Dudas, Tywan Banks, and Ryan Mayes. Also in attendance was Connie Grossman, Allied Health Professions Chairperson. Agenda Topics: Review of 2007-2008 Assessment Report: o Peggy suggested that the Professional Attitudes and Behavior benchmark be worded as “85% of the students attain an average score of 3 or above” for the Clinical Practicum Evaluations or “85% of the students Meets Expectations” on the quarterly on-campus evaluations. o A discussion provided possible reasons for failure to meet the General Education “Quantitative Literacy” outcome that was assessed in the MLT 121 course. 57% of students did not meet the “75% or greater” benchmark on the Math Story Problem exam: Ryan suggested providing additional practice problems and to evaluate the test questions to determine if certain questions were missed more often than other questions, in other words, check for trends. Julie and Peggy indicated that story problems require a higher level learning than multiple choice questions. For this reason, she suggested that the assessment of this type of outcome take place later in the program, such as in the Chemistry course during the 3rd term. MaryEllen agreed, indicating that evaluation of this outcome is appropriate early-on in the program, but assessing it later in the program is a better assessment of the competency. Review of 2009-2010 Assessment Plan: A number of changes were made to the 2009-2010 Assessment Plan based on faculty recommendations: o Two outcomes were removed from next year’s assessment schedule: Utilization of the keyboard and Recognition and adherence to established safety policies. The reason that these outcomes were deleted is because both outcomes were recently assessed in some fashion. o Faculty provided feedback on methods of assessments that would be appropriate for the remaining outcomes to be assessed. o The General Education Quantitative Literacy outcome will once again be assessed in MLT 121 the next time the course is offered (Summer of 2009). Connie will be following up on whether the MLT Program should assess MLT 100, which is a prerequisite course, and MULT 116, which is part of the MLT Program but is offered by the MultiCompetency Program. 31 Proposed Revisions to MLT Program Outcome (Round Table Discussion): Per CSCC assessment recommendations, the MLT faculty reviewed the current program outcomes (of which there are 13) in an attempt to reduce and consolidate the number of outcomes without compromising the program. A round table discussion resulted in the following proposed revisions to the MLT Program Outcomes: Upon completion of the Associate Degree in Medical Laboratory Technology, the graduate should be able to demonstrate entry-level competencies in the following areas of professional practice: o o o o Demonstrate the theoretical knowledge needed to perform, develop, evaluate, correlate and assure accuracy and validity of laboratory information and apply the knowledge to basic scientific principles. Demonstrate the ability to perform routine pre-analytical, analytical, and post-analytical clinical tests and processes in the following areas: Hematology, Clinical Chemistry, Immunohematology, Microbiology, Serology/Immunology, Coagulation, Body Fluids, and other emerging technologies. Demonstrate the professional attitudes and behaviors that are needed for gaining and maintaining the confidence of patients, professional associates, and the community. Meet eligibility requirements to take a Medical Laboratory Technician national certifying examination and demonstrate knowledge of the continuing education requirements to maintain certification. Processes involved in the writing of these outcomes included: o Correlating the outcomes to the Standards of Accredited Educational Programs for the CLT/MLT NAACLS document. o Checking to make sure that the prior 13 outcomes are addressed in the proposed outcomes. o Julie stated that other MLT Program outcomes should be reviewed prior to presenting the outcomes to the MLT Advisory Committee for review and approval. Sandy will research other program outcomes and suggest additions to the MLT faculty if needed upon completion. The meeting was adjourned at 2:00 pm. 32 Appendix VI CSCC Medical Laboratory Technology Potential Graduate Survey 1. Upon Graduation, what will be your employment status? ________ Not Employed – (skip to #4) ________ Employed – Part Time ________ Employed – Full Time 2. To what extent will this job be related to your program of study at Columbus State? ________ ________ ________ 3. Not Related Somewhat Related Directly Related What is the name of the organization where you will be employed? ________________________________________________________________________ 4. If you will not be employed, or will be employed in a job not related to your field of study at Columbus State, which of the following applies? ________ I will be seeking employment related to my field of study. ________ I will be seeking employment not related to my field of study. ________ I will not be seeking employment soon after graduation. ________ I will not be employed but have interviews scheduled for a job related to my field of study. 5. Are you currently planning to continue your formal education? ________ Not certain ________ No ________ Yes 6. If you are planning to continue your formal education, indicate what college/university and degree goals: College/University: ___________________________________ Degree Goals: 7. _______________________________________ How well did the Medical Laboratory Technology program at CSCC prepare you for the clinical experience in the following areas: (Indicate poor, fair, good, excellent) Immunology ________________________________________ Body Fluids ________________________________________ Chemistry ________________________________________ Hematology ________________________________________ Microbiology ________________________________________ Blood Bank ________________________________________ General Lab Skills (Math, Pipetting etc) ____________________ Professional Attitudes __________________________________ Suggestions for Improvement in the Program: _____________________________________________________ 33 _____________________________________________________ _____________________________________________________ _____________________________________________________ 8. How well do you feel the MLT program has prepared you for prospective employment? Poor preparation ________ Fair preparation ________ Good preparation ________ Excellent preparation ________ 9. Based on your experience with the college, would you recommend Columbus State to a friend or relative seeking a quality education? Not Certain No Yes ________ ________ ________ 10. Do you feel that: (Check any statements that you agree with): ________ ________ MLT evaluation policies were administered fairly and consistently Students were allowed to pass even though they did not exhibit the skills, and/or attitudes necessary for successful employment. ________ The demonstration of professional attitudes in the classroom is as important as the demonstration of knowledge and skills when faculty evaluate a student’s ability to perform in their clinical experience. ________ The program was unnecessarily difficult and the content and/or evaluation methods should be made easier to allow more students to complete the program. 11. List the characteristics that you feel are essential to be successful in the Medical Laboratory field: 34 Appendix VII CSCC MLT Program Post Graduation Survey We would greatly appreciate it if you take a few moments to respond to the attached survey. Your feedback will help us evaluate the existing MLT program and to modify the courses to better meet student needs and the needs of the clinical facilities. 12. What is your current employment status? ________ Not Employed ________ Employed – Part Time as an MLT ________ Employed – Full Time as an MLT ________ Employed but not as an MLT 13. To what extent is this job related to your program of study at Columbus State? ________ ________ ________ Not Related Somewhat Related Directly Related 14. Are you currently planning to continue your formal education? ________ Not certain ________ No ________ Yes 15. If you are planning to continue your formal education, indicate what college/university and degree goals: College/University: ___________________________________ Degree Goals: _______________________________________ 16. How well did the Medical Laboratory Technology program at CSCC prepare you for the clinical experience in the following areas: (Indicate poor, fair, good, excellent) Chemistry ________________________________________ Hematology ________________________________________ Microbiology ________________________________________ Blood Bank ________________________________________ Body Fluids ________________________________________ Immunology ________________________________________ General Lab Skills (Math, Pipetting etc) ____________________ Professional Attitudes __________________________________ Venipuncture ________________________________________ 17. How well do you feel the MLT program has prepared you for prospective employment? Poor preparation ________ Fair preparation ________ Good preparation ________ Excellent preparation ________ 35 18. Based on your experience with the college, would you recommend Columbus State to a friend or relative seeking a quality education? Not Certain No Yes ________ ________ ________ 19. Do you feel that: (Check the statement that you agree with): ________ MLT evaluation policies were administered fairly and consistently ________ Students were allowed to pass even though they did not exhibit the Skills, and/or attitudes necessary for successful employment. ________ The demonstration of professional attitudes in the classroom is as important as the demonstration of knowledge and skills when faculty evaluate a student’s ability to perform in their clinical experience. ________ The program was unnecessarily difficult and the content and/or evaluation methods should be made easier to allow more students to complete the program. 20. List the characteristics that you feel are essential to be successful in the Medical Laboratory field: 21. Suggestions for Improvement in the Program: 36 Appendix VIII CLINICAL AFFILIATE LOCATION Adena Health System Berger Health System Children’s Hospital Corrections Medical Center Doctors Hospital OhioHealth Fairfield Medical Center Fulton County Health Center Grady Memorial Hospital Grant/Riverside OhioHealth Holzer Clinic Laboratory Corp of America Chillocothe, Ohio Circleville, Ohio Columbus, Ohio Columbus, Ohio Columbus, Ohio Lancaster, Ohio Wauseon , Ohio Delaware, Ohio Columbus, Ohio Gallipolis, Ohio Dublin, Ohio Licking Memorial Hospital Madison County Hospital Memorial Hospital of Union County MedCentral Health System Newark, Ohio London, Ohio Marysville, Ohio AFFILIATE SINCE: 2003 2006 > 10 years > 10 years > 10 years 2007 2008 2008 > 10 years 2009 Affiliate > 10 years 2008 > 10 years > 10 years Mansfield, Ohio 2002 Mount Carmel Health System Ohio State University Hospitals W. Branch Regional Medical Center Columbus, Ohio Columbus, Ohio West Branch, Michigan 2000 2000 2010 37 Appendix IX 38 Appendix X Medical Laboratory Technology F/S Chart Rev. 7/2010 2009-2010 CATALOG Upon completion of the Associate of Applied Science Degree in Medical Laboratory Technology the graduate will achieve competency in: GENERAL REQUIREMENTS ENGL 101 & ENGL 102 OR ENGL 111 BASIC REQUIREMENTS ENGL 200 COMM 105 OR COMM 110 SSCI 10x HUM 1xx 1. Demonstrate proficiency in the areas of pre-analytical, analytical, and post-analytical processes in all disciplines of the clinical laboratory. MATH 135 BIO 121 BIO 122 BIO 215 BASIC F F F F BASIC BASIC BASIC BASIC BASIC BASIC BASIC BASIC F 2. Demonstrate the theoretical knowledge needed to assure accuracy and validity of test results by clinical correlation and quality control performance. 3. Exhibit the professional attitudes and behaviors that are necessary for gaining and maintaining the confidence of the health care community. BASIC ELECTIVES F F F F F F 4. Meet requirements to take a national certifying examination for Medical Laboratory Technicians Program Outcome 5 Program Outcome 6 Program Outcome 7 GENERAL REQUIREMENTS Upon completion of the Medical Laboratory Technology the graduate will achieve competency in: ENGL 101 & ENGL 102 OR ENGL 111 Critical Thinking F/S Effective Communication F/S Community and Civic Responsibility F/S Quantitative Literacy F Scientific and Technological Effectiveness F Information Literacy F/S F/S F/S F F F F/S BASIC REQUIREMENTS BASIC ELECTIVES ENGL 200 COMM 105 OR COMM 110 SSCI 10x HUM 1xx MATH 135 BIO 121 BIO 122 BIO 215 F/S F/S F/S F/S F/S F/S F/S F/S S F/S F/S F/S F/S F/S F/S F/S F/S F/S F/S F/S F F F F/S F/S F/S F F F F/S F/S F/S F/S F/S F/S F/S F/S F/S F/S F/S S BASIC F/S 39 Updates to Technical Curricula Additions Year Added Chemistry Troponin Myoglobin PSA Reverse T3 THBR (Thyroid Hormone Binding Rates) Copper Zinc Ceruoplasmin Fetal Lung Maturity (Fluorescent Polarization Albumin) CA 15 – 3 CA – 125 Progesterone Trace Elements Hematology Scattergrams prior to Factor V Leiden prior to Mixing Studies prior to Terminology: Myelocytic Leukemia instead of Granulocytic Leukemia ACT (Activated Clotting Time) d-Dimer Immunology PCR IFE HIV-I Immunoblotting Increased Emphasis on Extractable Nuclear Antigens (ENA) Microbiology Gemella Leuconstoc Acanthameoba Naegleria Schistisoma Hantavirus Bartonella Edwardsiella Nucleic Acid Probe Chryseobacterium Emerging Infectious Diseases (e.g. West Nile virus) Bioterrorism Agents (e.g. anthracis, smallpox) prior to 2001 prior to 2001 prior to 2001 2001 2001 2001 2001 2001 2001 2002 2002 2002 2002 2001 2001 2001 2003 2008 2008 prior to 2001 prior to 2001 prior to 2001 2002 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 2001 2001 2001 2002 2003 prior to 2001 UPDATED 12/07 40 Updates to Technical Curricula Deletions Year Deleted Blood Bank Anti A,B Donor Adverse Reactions Donor Requirements for Malaria and Other Protozoan Diseases Donor Vaccine Requirements Du Terminology (replaced with weak D) Granulocyte Transfusions Hardy Weinberg Equation Latin Names Temperature Recorders Wiener Nomenclature Chemistry Double Beam Spectrophotometers Flame Photometers Immunoelectropheresis Insulin Tolerance LD Isoenzyme RIA Serum Acid Phosphatase LS Ratio T3 Uptake Pepsinogen Lipoprotein Electrophoresis Hematology Osmotic Fragility – procedural questions Bleeding Time – procedural questions Acidified Serum for PNH Immunology ASO Titer (strep serology is still included) CH50 Hemagglutination Inhibition Immunoelectropheresis RID prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 2001 2001 2003 2008 2008 2008 2008 prior to 2001 prior to 2001 prior to 2001 prior to 2001 prior to 2001 Please note: The terminology for Blood Bank examination items is based on current AABB Standards. UPDATED 12/07 41 42 43 44 45 46 47 Medical Laboratory Technology Program Learning Outcomes Validation Report Table of Contents Title Page……………………………………………………………. Cover Executive Summary ………………………………………………… 2 Section 1: Introduction to the Program…………………………… 5 Section 2: Review Resources……………………………………. 8 Section 3: Validation of Program Outcomes……………………. 9 Section 4: Implication of Results and Specific Plans for Revision of Curriculum and/or Program Outcomes…………… 17 Appendices: Documents of Evidence Appendix 1: Accrediting Agency MLT Profession Description, ASCP Examination Content Guidelines, and Addition and Deletion List for BOC Exam Appendix 2: Board of Certification Annual Program Performance Reports Appendix 3: MLT Program Outcomes, and MLT Advisory Committee Meeting Agenda and Meeting Minutes (Program Outcome Voting Results) Appendix 4: MLT Program Employer Questionnaire Appendix 5: MLT Program Meeting Agenda and Meeting Minutes Appendix 6: MLT Program Potential Graduate Survey Appendix 7: MLT Program Post Graduation Survey Appendix 8: List of MLT Program Clinical Affiliates Appendix 9: MLT Program Plan of Study Appendix 10: MLT Program F/S Charts 48