Diversity and cross cultural sensitivity



Monitoring and Evaluation (M & E)

M&E are fundamental aspects of good programme management and improve quality, accountability and learning



Enables tracking of:

- physical and financial


- ongoing priorities and allocation of resources

- equitable distribution of

benefits among affected groups

Separate data

by gender, age and vulnerable groups to support impartiality

Keep recording systems simple

and only collect the information you need

Draw on


information sources and use shared collection processes


affected groups

in monitoring:

M&E approaches

Focus groups

– useful for exploring a range of views. Single- sex groups appropriate in some situations


- acceptance and

usefulness of project among affected groups

and constraints

- engage them in defining objectives and indicators and information collection

- communicate results back to them

It is important that findings are

acted upon

and corrective actions taken.


Facilitates management, learning and accountability through:

- determining impacts throughout the duration of the project (improvements/ changes) for the target population e.g. quality of life

- fulfiling compliance and

accountability obligations e.g. to affected population, supporters, donors, senior management, other agencies

- generating real-time

feedback from the affected population on the quality of response and organisational performance


for the evaluation purpose and scope:

- What is the intended use and who are intended users of the evaluation?

- How much time and funding is available?

- What methodologies will be used?

Relate to the project or programme design

and consider

relevance, connectedness, coherence, coverage, efficiency, effectiveness and impact


DAC criteria) to the identified problems and needs.

Consider how and by whom the evaluation is to be conducted

- What researcher / team qualities are required, e.g. local network, language, acceptance by all?

- Could a joint evaluation be undertaken with others?

- Who should be involved and how, e.g. women, children, marginalised groups?

- How and to whom will results be communicated?

Schedule evaluation to accommodate demands/constraints

facing affected groups e.g. livelihoods, security restrictions



time-consuming but good understanding.

Important to consider protection risks for interviewees


– useful for quantitative data. Keep simple, contextually appropriate, and feed results back to the community. Careful selection and training of researchers

Open days

– field trips,

demonstrations, to

gather evidence

Feedback mechanisms


committees, working groups, suggestion boxes etc

Outcome mapping


changes in behaviours

Most significant

Conducted some time after project/programme completion impact assessment measures


Relate to

pre-disaster baseline


 Ask ‘

What difference are we making?

change (MSC)


lasting changes in people’s lives, including unintended and negative impacts

Define expected outcomes

for partners and the affected population in the project design and incorporate in the evaluation

Assess the relative impact of different approaches,

NOT the overall impact of your organisation’s work

- story-telling


See also ‘Project

Management’ and

‘Logical Framework

Analysis’ pages

Additional resources on All In Diary website or CD:

Impact measurement and accountability in emergencies

– Good Enough Guide, ©

ECB Project (2007); Monitoring and Evaluation-

How to Guide, © BOND, (2010);

Data Collection-

Developing a Survey, © Innovation Network 2006;

Impact Assessment, © Sightsavers International, 2008;

Monitoring and E valuating Learning Networks © INTRAC 2010;

Evaluating humanitarian action using the OECD-

DAC criteria © ALNAP 2006;

Real-time evaluations of humanitarian action (pilot version)

© ALNAP 2009

Web links for further information

http://www.oxfam.org.uk/what_we_do/resour ces/downloads/Good_Enough_Guide.pdf http://www.alnap.org/resources/studies/eval uation.aspx http://www.eldis.org/go/topics/resourceguides/manuals-and-toolkits/monitoring-andevaluation - Manuals and Toolkits

© 2011 All In Diary - www.allindiary.org

3 rd

edition - 2011