Continuity of Operations (COOP) Plan
MILWAUKEE COUNTY
[INSERT YOUR DEPARTMENT,
INSERT YOUR OFFICE]
February 1st, 2014
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT]
Your Office Name
Your Office Address,
Your city, Wisconsin, Zip Code
[INSERT YOUR DEPARTMENT LOGO]
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
THIS PAGE INTENTIONALLY LEFT BLANK
FOR OFFICIAL USE ONLY
i
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
February 2014
CONTINUITY PLAN FOREWORD
This plan provides instructions and guidance for enduring insert your Department, your
office functions and is in accordance with the following:


Continuity Guidance Circular 1 (CGC 1), Continuity Guidance for Non-Federal
Governments (States, Territories, Tribes, and Local Government Jurisdictions),
dated July 2013
Continuity Guidance Circular 2 (CGC 2), Continuity Guidance for Non-Federal
Governments: Mission Essential Functions Identification Process (States,
Territories, Tribes, and Local Government Jurisdictions), dated September 2013,
FEMA National Preparedness Directorate’s Comprehensive Preparedness Guide
101 (CPG 101), Developing and Maintaining Emergency Operations Plans, dated
November 2010.
DRAFT

Questions concerning this plan may be directed to:
Milwaukee County INSERT YOUR DEPARTMENT, OFFICE
Your office building, Room #
City, WI Zip Code
Your office phone #
Your office email
Or,
Milwaukee County Emergency Management
Office of the Sheriff Training Academy
9225 S. 68th Street
Franklin, WI 53132
(414) 525-5770
EmergenyManagement@milwaukeecountywi.gov
Or,
National Continuity Programs
Continuity of Operations Division
Federal Emergency Management Agency
500 C Street, SW, Suite 515
Washington, DC 20472
FEMA-STTLContinuity@fema.dhs.gov
FOR OFFICIAL USE ONLY
ii
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
February 2014
DRAFT
THIS PAGE INTENTIONALLY LEFT BLANK
FOR OFFICIAL USE ONLY
iii
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
February 2014
TABLE OF CONTENTS
PROMULGATION STATEMENT ...................................................................... 6
I. ANNUAL REVIEW ..................................................................................... 7
II. RECORD OF CHANGES ............................................................................. 7
III. RECORD OF DISTRIBUTION ...................................................................... 7
IV. PURPOSE ................................................................................................. 8
V. ASSUMPTIONS......................................................................................... 8
DRAFT
VI. SECURITY & PRIVACY STATEMENT ........................................................... 9
VII. BUDGETING AND ACQUISITION OF RESOURCES .................................... 10
VIII. PLAN DEVELOPMENT AND MAINTENANCE ......................................... 10
IX. AUTHORITIES AND REFERENCES ............................................................ 12
X. GLOSSARY.............................................................................................. 13
XI. ACRONYMS ........................................................................................... 16
ANNEX 1:
MISSION ESSENTIAL FUNCTIONS .................................... 17
Continuity Personnel Roster ....................................................................... 20
Continuity Plan Activation Notification ....................................................... 22
ANNEX 2:
ORDERS OF SUCCESSION .................................................. 24
ANNEX 3:
DELEGATIONS OF AUTHORITY......................................... 26
Delegation of Authority .............................................................................. 28
Proclamation of Existence of a County Emergency ..................................... 30
City of _____________ Disaster Proclamation ............................................ 31
ANNEX 4:
CONTINUITY FACILITIES .................................................... 32
MAP OF CONTINUITY LOCATION ................................................................. 34
CONTINUITY FACILITY FLOOR PLAN ............................................................ 35
ANNEX 5:
CONTINUITY COMMUNICATIONS ................................... 36
FOR OFFICIAL USE ONLY
iv
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
February 2014
USING GETS AND WPS ................................................................................ 37
ANNEX 6:
VITAL RECORDS MANAGEMENT ..................................... 38
EMERGENCY CONTRACTS ........................................................................... 40
ANNEX 7:
HUMAN RESOURCES ......................................................... 41
RENDEZVOUS LOCATIONS ........................................................................... 41
GO-KITS....................................................................................................... 42
DRAFT
FOR OFFICIAL USE ONLY
v
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
February 2014
PROMULGATION STATEMENT
Department Mission: Insert Department, Office Mission Statement. Check out the 2014
Adopted Operating Budget Narrative for your Department, Office at
http://county.milwaukee.gov/FiscalAffairs7904/2014-Adopted-Operating-Budget-.htm
To accomplish this mission, the your Department, Office must ensure its operations are
performed efficiently with minimal disruption, especially during an emergency. This
document provides planning and program guidance for implementing the your
Department, Office Continuity Plan to ensure the organization is capable of conducting its
essential missions and functions under all threats and conditions.
Your Department, Office staff will deploy to your alternate location building, address and
room number, with the exception of xxx personnel who will telework. Upon arrival,
continuity personnel will establish an operational capability and perform essential
functions within 12 hours from the time of the activation of the Continuity Plan, for up to
a 30-day period or until normal operations can be resumed.
DRAFT
The National Continuity Policy of the United States mandates a comprehensive and
effective continuity capability. Milwaukee County’s government supports the ability of the
Federal Government to perform National Essential Functions (NEFs), continue Enduring
Constitutional Government, and maintain Continuity of Government ensuring essential
services are provided to the Nation’s citizens.
This plan is one of many, which enhances the credibility of our national security posture
and enables a more rapid and effective response to, and recovery from, an emergency.
Your Director’s name
Your Director’s title, Department
This plan is developed in accordance with guidance in the following:
 National Continuity Policy Implementation Plan (NCPIP), dated August 2007;
 National Security Presidential Directive- 51/Homeland Security Presidential Directive-20 (NSPD-51/HSPD20), dated May 4th, 2007;
 Continuity Guidance Circular 1 (CGC 1), Continuity Guidance for Non-Federal Governments (States,
Territories, Tribes, and Local Government Jurisdictions), dated July 2013;
 Continuity Guidance Circular 2 (CGC 2), Continuity Guidance for Non-Federal Governments, dated
September 2013; and
 Wisconsin §§ 323 Emergency Management, 63 County and City Civil Service, and 59 Counties, dated
January 1st, 2014.
FOR OFFICIAL USE ONLY
6
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
I.
February 2014
ANNUAL REVIEW
Once a year, the your Department, Office reviews its Continuity Plan, components, and
supporting elements, and makes any required updates or changes.
Element Reviewed
Date of Last Review
Individuals Conducting
Review
Continuity Plan
Mission Essential Functions (MEFs)
Continuity Facility Functionality
Continuity Facility MOU
DRAFT
Continuity Communications
II.
RECORD OF CHANGES
Change
Number
III.
Date of
Change
Section
Individual Making
Change
Description of Change
RECORD OF DISTRIBUTION
Date of
Delivery
Number of Copies
Delivered
Method of Delivery
Name, Title, and Organization of
Receiver
1
email
Milwaukee County Executive
1
email
Milwaukee County Emergency
Management
FOR OFFICIAL USE ONLY
7
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
IV.
February 2014
PURPOSE
Insert your Department, Office Mission Statement, again.
To accomplish this mission, the your Department, Office must ensure its operations are
performed within 12 hours from plan activation, for up to 30 days or until normal
operations can be resumed.
While the severity and consequences of an emergency cannot be predicted, effective
contingency planning can minimize the impact on your Department, Office missions,
personnel, and facilities.
Continuity planning ensures the continuity of the essential functions under all threats and
conditions. Recent emergencies, such as the Milwaukee County Courthouse fire of July
2013, have increased the need for viable continuity capabilities that enable organizations
to continue their essential functions.
DRAFT
The your Department, Office continuity objectives are:
1. Ensure our essential functions can be performed under all conditions.
2. Reduce the loss of life and minimize property damage and loss.
3. Execute a successful order of succession with accompanying authorities in the event
that our leadership is unable, unavailable, or incapable of assuming and performing
their authorities and responsibilities of office.
4. Ensure there are facilities from which our duties and functions can be performed.
5. Protect personnel, facilities, equipment, records, and other critical assets.
6. Achieve a timely and orderly recovery and reconstitution from an emergency.
This plan applies to all your Department, Office personnel at the your primary office
location, address. The your Department, Office staff shall be familiar with continuity
policies and procedures and their respective continuity roles and responsibilities.
V.
ASSUMPTIONS
An emergency condition may require the relocation of the your Department, Office staff
to the continuity facility at your alternate facility building name, address. Insert number
of persons teleworking, if applicable.
The Director at your alternate facility that you are coordinating with will support the
your Department, Office staff and the continuation of the your Office mission essential
functions by available communications and information systems within 12 hours from the
time the Continuity Plan is activated, for potentially up to a 30-day period or until normal
operations can be resumed. A Memorandum of Understanding (MOU) titled, MOU
FOR OFFICIAL USE ONLY
8
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
February 2014
between the your Department’s Director and your alternate facility’s Director, has dual
signatories establishing such.
In most situations, the your Department, Office regional operations are unaffected and
available to support actions directed by your Department Director or a successor.
However, in the event that staff deployment is not feasible due to the loss of personnel,
the your Department, Office will devolve to insert a Department or Agency (could be
another County) that will assume all essential functions of your Department, Office
should all persons be incapacitated.
VI.
SECURITY & PRIVACY STATEMENT
This document is For Official Use Only. Portions of the Plan contain information that raises
personal privacy or other concerns, and those portions may be exempt from mandatory
disclosure under the Freedom of Information Act (see 5 United States Code §552, 41 Code
of Federal Regulations Part 105-60). Personal information contained within is protected
under the Privacy Act of 1974.
DRAFT
It is to be controlled, stored, handled, transmitted, distributed, and disposed of in
accordance with open record processing and is not to be released without prior approval
of the your Department Director/Designee to the public or other personnel who do not
have a valid “need to know.”
Some of the information in this plan, if made public, could endanger the lives and privacy
of employees. The disclosure of information in this plan could compromise the security of
essential equipment, services, and systems of the your Department, Office or otherwise
impair its ability to carry out essential functions.
The your Department/Designee for the your Department, Office will distribute copies of
the Continuity Plan on a need to know basis and will distribute updated versions annually
or as critical changes occur. Distribution of the Continuity Plan in whole or part is limited
to personnel who need to know the information in order to implement the plan.
This Continuity Plan is stored with your Department’s Vital Records, electronically on the
your share drive/secure cloud/secure URL. This Plan and all of your Department’s Vital
Records are also stored hard copy at your primary Department’s location and your
Department’s alternate location. This Plan will be distributed via email to staff. Copies
of the Plan will be distributed to other organizations as necessary to promote information
sharing and facilitate a coordinated inter-organization continuity effort. Further
distribution of the plan is not permitted without approval from your Department
Director/Designee.
FOR OFFICIAL USE ONLY
9
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
VII.
February 2014
BUDGETING AND ACQUISITION OF RESOURCES
The your Department Director budgets for and acquires those resources and capabilities
essential to continuity operations. A copy of the continuity budget is found at your
Comptroller/Fiscal Department. Within this budget, the your Department Director
budgets for continuity resources and capabilities in accordance with Wisconsin State
Statute 323.50, et seq., Emergency Location and Continuity of Government and other
applicable directives. This budget provides for the acquisition of those resources
necessary for continuity operations on an emergency basis for up to 30 days or until
normal operations can be resumed.
DRAFT
As part of the budget process, the your Department, Office uses a risk management
methodology to identify, prioritize, and justify the allocation of budgetary resources. This
methodology is based on both counsel and audit of the Department of Administrative
Services (DAS), Risk Management and the Office of the Comptroller.
The your Department, Office integrates the continuity budget with its long-term strategic
plan and links the budget directly to objectives and metrics set forth in that plan. A copy
of the strategic plan is found at the Office of the Comptroller.
For those contracts vital to the support of the your Department, Office essential
functions, the your Department Director has ensured contractor statements of work
include the provision to provide staffing, services, and resources during emergency
conditions. A list of vital contracts is found at the DAS, Procurement. These contracts and
price agreements are negotiated in concert with Corporation Counsel and the Community
Business Development Partners. During an emergency situation, the DAS, Procurement,
Contracts Administrator and Purchasing Administrator is responsible for oversight and
handling of emergency work by contractors.
VIII. PLAN DEVELOPMENT AND MAINTENANCE
The your Department Director’s Continuity Coordinator is responsible for maintaining the
your Department, Office Continuity Plan. This Continuity Coordinator also holds the
position of include their day-to-day position/title.
The Continuity Plan, your Department mission essential functions, and supporting
activities, will be reviewed by the your Department’s Director and Continuity Coordinator
and updated annually from the date of publication as part of the maintenance of
continuity plans and procedures. Updates will be forwarded to Milwaukee County
Emergency Management for distribution and approval by the County Executive,
Comptroller, Corporation Counsel and DAS, Risk Management.
FOR OFFICIAL USE ONLY
10
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
February 2014
The plan will be updated or modified when there are significant organizational, procedural
changes, or other events that impact continuity processes or procedures.
Comments or suggestions for improving this plan may be provided to:
Your Department’s Location, Building Title
Address and Room Number
Phone Number, Email
Your Department, Office
Continuity Plan Development and Maintenance
Position
Responsibilities
 Provide strategic leadership and overarching policy
direction for the continuity program
 Implement the Continuity Plan (activate COOP) when
necessary, or when directed by a higher authority
 Update and promulgate orders of succession and
delegations of authority
 Ensure adequate funding is available for emergency
operations
 Ensure all organization components participate in
continuity exercises
 Update Continuity Plan annually
 Review status of Essential Records, files, and
databases
 Conduct alert and notification tests
 Develop and lead Continuity training
 Plan Continuity exercises
DRAFT
Your Department Director
Your Department’s Deputy
Director, Designee
Your Department’s Deputy
Director, Designee
Your Department’s designated
exercise planner
Your Department’s administrative
staff person
 Update telephone rosters monthly
The Staff Positions noted above,
and
 Be prepared to deploy and support organization
essential functions throughout a continuity event
 Be familiar with continuity planning and know
individual roles and responsibilities
 Participate in continuity training and exercises as
directed
 Have a telework agreement for this position, if
applicable
 Provide current contact information to manager
Your remaining staff positions.
FOR OFFICIAL USE ONLY
11
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
IX.
February 2014
AUTHORITIES AND REFERENCES
 National Continuity Policy Implementation Plan (NCPIP), dated August 2007
 National Security Presidential Directive-51/Homeland Security Presidential Directive-20
(NSPD-51/HSPD-20), dated May 4th, 2007
 Continuity Guidance Circular 1 (CGC 1), Continuity Guidance for Non-Federal
Governments (States, Territories, Tribes, and Local Government Jurisdictions), dated July
2013
 Continuity Guidance Circular 2 (CGC 2), Continuity Guidance for Non-Federal
Governments: Mission Essential Functions Identification Process (States, Territories,
Tribes, and Local Government Jurisdictions), dated September 2013
DRAFT
 Wisconsin State Statute 323, Emergency Management, et seq., dated January 1st, 2014
 Wisconsin State Statute 63, County and City Civil Service, et seq., dated January 1st, 2014
 Wisconsin State Statute 59, Counties, et seq., dated January 1st, 2014
 Department Ordinances, Resolutions
FOR OFFICIAL USE ONLY
12
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
February 2014
X.
GLOSSARY
Activation – Once a continuity of operations plan has been implemented, whether in
whole or in part, it is considered “activated.”
All-Hazards – The spectrum of all types of hazards including accidents, technological
events, natural disasters, terrorist attacks, warfare, and chemical, biological including
pandemic influenza, radiological, nuclear, or explosive events.
Alternate Facilities – Locations, other than the primary facility, used to carry out essential
functions, particularly in a continuity event. “Alternate facilities” refers to not only other
locations, but also nontraditional options such as working at home (teleworking),
telecommuting, and mobile-office concepts.
DRAFT
Communications – Voice, video, and data capabilities that enable the leadership and staff
to conduct the mission essential functions of the organization. Robust communications
help ensure that the leadership receives coordinated, integrated policy and operational
advice and recommendations and will provide the ability for governments and the private
sector to communicate internally and with other entities (including with other Federal
agencies, State, territorial, tribal, and local governments, and the private sector) as
necessary to perform their Mission Essential Functions (MEFs).
Continuity – An uninterrupted ability to provide services and support, while maintaining
organizational viability, before, during, and after an event.
Continuity Facilities – Locations, other than the primary facility, used to carry out essential
functions, particularly in a continuity situation. “Continuity facilities” refers to not only
other locations, but also nontraditional options such as working at home (teleworking),
telecommuting, and mobile-office concepts.
Continuity Event – Any event that causes an agency to relocate its operations to an
alternate or other continuity site to assure continuance of its essential functions.
COOP, or Continuity of Operations – An effort within individual organizations (e.g.,
Federal executive branch departments and agencies) to ensure that Mission Essential
Functions continue to be performed during a wide range of emergencies, including
localized acts of nature, accidents, and technological or attack-related emergencies.
Continuity Personnel – Those personnel, both senior and core, who provide the
leadership advice, recommendations, and functional support necessary to continue
essential operations
COG, or Continuity of Government – A coordinated effort within each branch of
government (e.g., the Federal Government’s executive branch) to ensure that National
Essential Functions continue to be performed during a catastrophic emergency; and
responsibilities and provide for orderly succession, appropriate transition of leadership,
FOR OFFICIAL USE ONLY
13
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
February 2014
interoperability, and support of the National Essential Functions during a catastrophic
emergency.
Delegation of Authority – Identification, by position, of the authorities for making policy
determinations and decisions at headquarters, field levels, and all other organizational
locations. Generally, pre-determined delegations of authority will take effect when
normal channels of direction have been disrupted and will lapse when these channels
have been reestablished.
Devolution – The capability to transfer statutory authority and responsibility for essential
functions from an agency’s primary operating staff and facilities to other agency
employees and facilities, and to sustain that operational capability for an extended period.
ECG, or Enduring Constitutional Government – A cooperative effort among the legislative,
executive, and judicial branches of the Federal Government, coordinated by the President,
as a matter of comity with respect to the legislative and judicial branches and with proper
respect for the constitutional separation of powers among the branches, to preserve the
constitutional framework under which the Nation is governed and the a capability of all
three branches of government to execute constitutional responsibilities and provide for
orderly succession, appropriate transition of leadership, interoperability, and support of
the National Essential Functions during a catastrophic emergency.
DRAFT
Essential Functions – The critical activities performed by organizations, especially after a
disruption of normal activities. There are three categories of essential functions: National
Essential Functions, Primary Mission Essential Functions, and Mission Essential Functions.
Facilities – Locations where an organization’s leadership and staff operate. Leadership
and staff may be co-located in one facility or dispersed across many locations and
connected by communications systems. Facilities must be able to provide staff with
survivable protection and must enable continued and endurable operations.
Interoperable Communications – Communications that provide the capability to perform
essential functions, in conjunction with other organizations/entities, under all conditions.
Leadership – The senior decision makers who have been elected (e.g., the President, State
governors, County Executive) or designated to head a branch of government or other
organization.
Memorandum of Agreement/Memorandum of Understanding – Written agreement
between departments/agencies that require specific goods or services to be furnished or
tasks to be accomplished by one organization in support of the other.
Mission Essential Functions – The limited set of agency-level government functions that
must be continued throughout, or resumed rapidly after, a disruption of normal activities.
Organization Head – The highest-ranking official of the primary occupant organization, or
a successor or designee who has been selected by that official.
FOR OFFICIAL USE ONLY
14
MILWAUKEE COUNTY [INSERT YOUR DEPARMENT, OFFICE] Continuity Plan
February 2014
Orders of Succession – Provisions for the assumption by individuals of organization senior
leadership positions during an emergency in the event that any of those officials are
unavailable to execute their legal duties.
Primary Operating Facility – The site of an organization’s normal, day-to-day operations;
the location where the employee usually goes to work.
Reconstitution – The process by which surviving and/or replacement organization
personnel resume normal operations from the original or replacement primary operating
facility.
Risk Analysis – The process by which risks are identified and evaluated.
Risk Assessment – The identification and assessment of hazards.
DRAFT
Risk Management – The process of identifying, controlling, and minimizing the impact of
events whose consequences are or may be unknown, or events that are fraught with
uncertainty.
Telework – The ability to work at a location other than the official duty station to perform
work or emergency duties. This may include, but is not limited to, using portable
computers, personal computers, high-speed telecommunications links, and mobile
communications devices.
Testing, Training, and Exercises – Measures to ensure that an agency’s continuity plan is
capable of supporting the continued execution of the agency’s essential functions
throughout the duration of a continuity situation.
Virtual Offices – An environment where employees are not collocated and rely exclusively
on information technologies to interact and conduct their work across distance from
multiple geographic locations.
Essential Records – Electronic and hardcopy documents, references, and records that are
needed to support essential functions during a continuity situation. The two basic
categories of Essential Records are (1) emergency operating records and (2) rights and
interests records.
FOR OFFICIAL USE ONLY
15
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
XI.
February 2014
ACRONYMS
DAS
CGC
CIO
COG
COS
COOP
ECG
GETS
IT
MEF
MOA
MOU
NCPIP
P-Card
STTEF
TT&E
WPS
Department of Administrative Services
Continuity Guidance Circular
Chief Information Officer
Continuity of Government
Chief of Staff
Continuity of Operations
Enduring Constitutional Government
Government Emergency Telecommunications Service
Information Technology
Mission Essential Function
Memorandum of Agreement
Memorandum of Understanding
National Continuity Policy Implementation Plan
Your Department Purchase Card, if applicable
State, Territorial, Tribal Essential Functions
Test, Training, and Exercise
Wireless Priority Service
DRAFT
FOR OFFICIAL USE ONLY
16
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
ANNEX 1: MISSION ESSENTIAL FUNCTIONS
The your Department MEFs are based on its mission and represent responsibilities of
government leaders to ensure the well being of their communities.
The your Department MEFs are a limited set of their organizational functions that must be
continued throughout, or resumed rapidly after, a disruption of normal activities. These
MEFs, as validated and approved by the Milwaukee County Executive, Comptroller,
Corporation Counsel, and DAS, Risk Management are listed below in priority order.
Remember, check here for your Department’s Mission Statement and Objectives:
http://ocunty.milwaukee.gov/FiscalAffairs7904/2014-Adopted-Operating-Budget-.htm
What may not be found in the 2014 Adopted Operating Budget, however, are
EMERGENCY functions that you will provide the County and constituents during a
disaster. Think critically on these most essential functions and enter them below.
DRAFT
Description
YOUR DEPARTMENT
Mission Essential Functions
Equipment requirements to perform the
Function
MEF 1: SAMPLE – Maintain the office of
elected chief executive officer for the County.
MEF 2: SAMPLE – Coordinate and direct all
administrative and management functions of
County government.
MEF 3: SAMPLE – Appoint, supervise, and
direct all department heads and members of
boards and commissions.
MEF 4: SAMPLE – Submit annually a
recommended County budget to the County
Board.
MEF 5: SAMPLE – Communicate to the County
Board the condition of the County or other
matters requiring their attention.
MEF 6: SAMPLE – Approve and veto all
resolutions or ordinances enacted by the
County Board.
SAMPLE
Telephone,
Internet,
County email,
USPS mail,
copier/printer/fax services.
Telephone listings,
Tax rolls,
Delinquent tax reports,
Legal resources,
Criminal records,
Court judgments.
800 MHz radio system,
Infrastructure,
Heavy equipment,
Refrigerated equipment.
*People for these MEFs are on the next page.
The your Department has determined the staff positions necessary to relocate under
Continuity Plan activation. The roster is below and also stored with your Department’s
FOR OFFICIAL USE ONLY
17
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
Vital Records, electronically on the your share drive/secure cloud/secure URL. The Vital
Records and this Roster are also stored hard copy at your primary Department’s location
and your Department’s alternate location. The your Department’s Administrative
Designee is responsible for maintaining roster currency and ensuring personnel are
matched against needed positions.
Each continuity member is selected by the your Department Director based upon:

The essential functions that must be performed, regardless of the operational status of
the your Department’s primary operating location.

The member’s knowledge and expertise in performing these essential functions

.
The member’s ability to rapidly deploy to the relocation site in an emergency situation
YOUR DEPARTMENT, OFFICE
Continuity Personnel by Mission Essential Function
Title/ Position
DRAFT
Function
MEF 1: SAMPLE –
Maintain the office
of elected chief
executive officer for
the County.
MEF 2: SAMPLE –
Coordinate and
direct all
administrative and
management
functions of
County
government.
Name
Your Department Director
Successor 1: CHIEF/DEPUTY/ASST
Successor 2: CHIEF/DEPUTY/ASST
Successor 3: CHIEF/DEPUTY/ASST
Your Department might have a need
for a separate succession of
Administrative OR Legal functions.
INSERT DIRECTOR OF
ADMINISTRATIVE/LEGAL SERVICES]
Successor 1: CHIEF/DEPUTY/ASST
Successor 2: CHIEF/DEPUTY/ASST
Successor 3: CHIEF/DEPUTY/ASST
Your Department Director, Designee
Successor 1: CHIEF/DEPUTY/ASST
Successor 2: CHIEF/DEPUTY/ASST
Successor 3: CHIEF/DEPUTY/ASST
Your Department might have a need
for a separate succession of
Administrative OR Legal functions.
[INSERT DIRECTOR OF
ADMINISTRATIVE/LEGAL SERVICES]
Successor 1: CHIEF/DEPUTY/ASST
Successor 2: CHIEF/DEPUTY/ASST
Successor 3: CHIEF/DEPUTY/ASST
FOR OFFICIAL USE ONLY
18
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
Function
YOUR DEPARTMENT, OFFICE
Continuity Personnel by Mission Essential Function
Title/ Position
MEF 3: SAMPLE –
Appoint, supervise,
and direct all
department heads
and members of
boards and
commissions
Your Department Director, Designee
Successor 1: CHIEF/DEPUTY/ASST
Successor 2: CHIEF/DEPUTY/ASST
Successor 3: CHIEF/DEPUTY/ASST
MEF 4: SAMPLE –
Submit annually a
recommended
County budget to
the County Board.
Your Department Director, Designee
Successor 1: CHIEF/DEPUTY/ASST
Successor 2: CHIEF/DEPUTY/ASST
Successor 3: CHIEF/DEPUTY/ASST
MEF 5: SAMPLE –
Communicate to the
County Board the
condition of the
County or other
matters requiring
their attention.
Your Department PIO, Designee
Successor 1: CHIEF/DEPUTY/ASST
Successor 2: CHIEF/DEPUTY/ASST
Successor 3: CHIEF/DEPUTY/ASST
MEF 6: SAMPLE –
Approve and veto all
resolutions or
ordinances enacted
by the County Board.
Your Department Director, Designee
Successor 1: CHIEF/DEPUTY/ASST
Successor 2: CHIEF/DEPUTY/ASST
Successor 3: CHIEF/DEPUTY/ASST
February 2014
Name
DRAFT
FOR OFFICIAL USE ONLY
19
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
Continuity Personnel Roster
YOUR DEPARTMENT, OFFICE
Continuity Personnel Roster
Title/ Position
Your Department
Director
O (414)
M (414)
H (414)
Your Department
Deputy
O
M
H
O
M
H
Team
Leader
B*
(414)
(414)
(414)
(414)
(414)
(414)
Continuity Location
Office
Mobile
[Continuity Site]
O (414)
M (414)
Consider the use of employee
mobile phones at Continuity Site
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
DRAFT
Your Department
Deputy/Chief/Asst
Team
Leader
A*
Office
Mobile
Home
Name
Your Department
Deputy/Chief/Asst
O (414)
M (414)
H (414)
[Continuity Site]
O (414)
M (414)
Your Department
Deputy/Chief/Asst
O (414)
M (414)
H (414)
[Continuity Site]
O (414)
M (414)
Your Department
Deputy/Chief/Asst
O
M
H
O
M
H
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
Your Department
Deputy/Chief/Asst
(414)
(414)
(414)
(414)
(414)
(414)
Your Department
Deputy/Chief/Asst
O (414)
[Continuity Site]
M (414)
O (414)
H (414)
M (414)
Your Department
O (414)
[Continuity Site]
Deputy/Chief/Asst
M (414)
O (414)
H (414)
M (414)
* Team Leader
Use to PUSH and RECEIVE information.
e.g., Activation of the Continuity Plan, a change in Successor.
Your Department Deputy/Designee is Team Leader A and responsible for
communications of those bracketed above.
Your Department Deputy/Designee is Team Leader B and responsible for
communications of those bracketed above.
FOR OFFICIAL USE ONLY
20
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
YOUR DEPARTMENT, OFFICE
[Your Department may have a need for separate succession of Administrative or Legal duties]
Continuity Personnel Roster for DIRECTOR OF ADMINISTRATIVE/LEGAL SERVICES Functions
Office
Title/ Position
Name
Mobile
Continuity Location
Home
Your Department’s
O (414)
[Continuity Site]
Administrative/Legal
M (414)
O (414)
Director
H (414)
M (414)
Your
Administrative/Legal
Services Deputy
O (414)
M (414)
H (414)
[Continuity Site]
O (414)
M (414)
Your County Board
Chairperson, if
applicable
O (414)
M (414)
H (414)
[Continuity Site]
O (414)
M (414)
Your County Board
First Vice Chair, if
applicable.
O (414)
M (414)
H (414)
[Continuity Site]
O (414)
M (414)
DRAFT
FOR OFFICIAL USE ONLY
21
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
Continuity Plan (COOP) Notification
Consider those Departments that you have interdependencies with. This may look much
different than the sample below if you are not located at the Courthouse.
Title/ Position
IMSD
Director/Deputy
County Board
Chairperson
Emergency
Management
YOUR DEPARTMENT
Continuity Plan (COOP) Notification
Office
Name
Mobile
Home
O (414)
M (414)
H (414)
O (414)
M (414)
H (414)
O (414)
M (414)
H (414)
Director of
O (414)
Operations
M (414)
H (414))
O (414)
M (414)
H (414)
O (414)
Department of
M (414)
Administrative
H (414)
Serives
Continuity Location
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
DRAFT
Facilities
Management
Mail Room
SAMPLE Courthouse
Department Head
Human Resources
Child Support
Services
Corporation Counsel
Family Care
Government Affairs
SAMPLE Courthouse
Constitutional
Treasurer
FOR OFFICIAL USE ONLY
O
M
H
O
M
H
O
M
H
O
M
H
O
M
H
O
M
H
(414)
(414)
(414)
(414)
(414)
(414)
(414)
(414)
(414)
(414)
(414)
(414)
(414)
(414)
(414)
(414)
(414)
(414)
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
22
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
Title/ Position
Officers
YOUR DEPARTMENT
Continuity Plan (COOP) Notification
Office
Name
Mobile
Home
O
(414)
Clerk of Circuit Courts
M (414)
H (414)
O (414)
County Clerk
M (414)
H (414)
O (414)
Sheriff
M (414)
H (414)
O (414)
Register of Deeds
M (414)
H (414)
Chief Judge
O (414)
M (414)
H (414)
O (414)
M (414)
H (414)
February 2014
Continuity Location
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
[Continuity Site]
O (414)
M (414)
DRAFT
Public
Information
Officer
FOR OFFICIAL USE ONLY
23
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
ANNEX 2: ORDERS OF SUCCESSION
The your Department’s order of succession is critical to ensuring effective leadership
during an emergency. In the event an incumbent is incapable or unavailable to fulfill
essential duties, successors have been identified to ensure there is no lapse in essential
decision-making authority.
The your Department has identified successors for x-number positions, your position
titles, e.g., County Executive, Chief of Staff, and Director of Communications.
Your Department may have a need for separate succession of Administrative OR Legal duties.
The role of Director of Administrative/Legal Services successor for the your Department
Director is included below. A copy of these orders of succession is also stored with your
Department’s Vital Records, electronically on the your share drive/secure cloud/secure
URL. This is also stored hard copy at your primary Department’s location and your
Department’s alternate location.
DRAFT
The your Department’s designated Administrative position is responsible for ensuring
orders of succession are up-to-date. Review by the Milwaukee County Executive and
Corporation Counsel are required.
YOUR DEPARTMENT
Orders of Succession
Position
Designated Successors*
1. SAMPLE – CHIEF OF STAFF
2. SAMPLE – DEPUTY CHIEF OF STAFF
3. SAMPLE – DIR OF COMMUNICATIONS
1. SAMPLE – DEPUTY CHIEF OF STAFF
Your Department
2. SAMPLE – DIR OF COMMUNICATIONS
Deputy/Chief/Asst
3. SAMPLE – DIR OF LEGISLATIVE AFFAIRS
1. SAMPLE – DEPUTY CHIEF OF STAFF
Your Department
2. SAMPLE – DIR OF LEGISLATIVE AFFAIRS
Deputy/Chief/Asst
3. SAMPLE – EXECUTIVE ASSISTANT
Your Department of Administrative
1. SAMPLE – ADMIN SERVICES, DIR OF OPERATIONS
OR Legal Services, as applicable
2. SAMPLE – COUNTY BOARD CHAIR PERSON
3. SAMPLE – COUNTY BOARD FIRST VICE CHAIR
*Ideally, designated successors are dispersed geographically, thereby ensuring a survivor in a
catastrophic incident.
Your Department Director
Wisconsin § 323.55 requires the successor to take the oath in order to fully exercise the
powers and discharge the duties of the insert Department position if the oath of office,
FOR OFFICIAL USE ONLY
24
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
323.55, applies, e.g., County Executive. They shall serve in a temporary manner, with the
title Interim Your Department Director, until the previous elected official can resume the
duties of the office, or until a special election can be held.
Wisconsin § 887.01 identifies qualified officials to administer the oath, which include the
following: any justice, judge or magistrate, any clerk of any court of record, county
commission or municipality, and nay notary public or commission for Wisconsin.
Insert the following, only if applicable: Procedurally, the successor must be determined
by an ordinance or resolution should they remain the Interim your Department Director
after the conclusion of the disaster, imminent threat of a disaster, or the emergency
period. The County Board shall convene and determine the necessary action for enduring
the office of the your Department.
In the event of a change in leadership status, the Interim your Department Director must
notify the other your Department staff, and departments identified on the COOP
Notification list in Annex 1. This is to be accomplished via county email, at a minimum.
The your Public Information Officer or the County Executive’s Public Information Officer
(should your office not have one) will release public notice.
DRAFT
In the event the Your Department Director leadership becomes unreachable or incapable
of performing their authorized legal duties, roles, and responsibilities, the County
Executive, the Office of the Sheriff, or Emergency Management will initiate a notification
of the next successor in line.
In the event the your Department is wholly disparate, it may require an outside agency to
initiate devolution of your Department, Office. Devolution will be assumed by insert a
Department or Agency (could be another County), entailing the assumption of essential
functions, which cannot be reasonably assumed by your Department, Office.
This Department or Agency (could be another County), is aware of this plan and the
necessary tasks involved in each essential function. Annual discussions and updates are
held in conjunction with updates of this Continuity Plan.
Training on the assumption of the role of Interim your Department Director, insert other
Titles/Positions that have a successor designated, is conducted annually; insert the
month that you will designate to Continuity renewal, e.g., February, the annual
Continuity Plan renewal month.
Critical procedures such as e.g., veto and approval authorities of ordinances and
resolutions, reside in the your document title that details the how-to of job duties, e.g.,
County Executive Responsibilities Binder, which is stored with your Department’s Vital
Records, electronically on the your share drive/secure cloud/secure URL. This Plan and
all of your Department’s Vital Records are also stored hard copy at your primary
Department’s location and your Department’s alternate location.
FOR OFFICIAL USE ONLY
25
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
ANNEX 3: DELEGATIONS OF AUTHORITY
The your Department Director’s, and list all other positions that have a Successor’s,
authority will be delegated to the successors listed in Annex 2. These authorities will be
assumed when normal channels of direction are disrupted and will terminate when these
channels have resumed.
Orderly succession to the position of your Department Director, and list all other
positions that have a Successor, shall occur in the case of the said leader’s absence, a
vacancy at that office, or the inability of the said leader to act during an emergency or
national security emergency.
The your Department Director has identified the following delegations of authority:

DRAFT
There are no limitations to the authority of the successor to the your Department
Director. Accountability of the actions of the successor will remain in accordance with
current laws and policies of Milwaukee County. The explicit powers and duties of the
your Department Director are:
o SAMPLE – The authority to direct all management functions of County
government.
o SAMPLE – The authority to appoint all department heads and members of boards
and commissions.
o SAMPLE – The authority to make budgetary decisions for County expenditures.
This includes the submission of the County budget to the County Board annually.
o SAMPLE – The authority to freely communicate with the County Board on all
matters requiring their attention.
o SAMPLE – The authority to veto or approve all resolutions or ordinances enacted
by the County Board.
REPEAT this for each position that has a Successor, to include Administrative OR Legal
Successors.
The authorities listed above may be modeled after the MEFs in Annex 1.
The your Department Director has informed the Successors listed in Annex 2 of the
expectation that he/she will assume the Interim your Department Director functions
during a continuity event. Annual training with the Successors will occur in conjunction
with the update of this Continuity Plan; e.g., February.
The your Department’s delegations of authorities are stored with your Department’s Vital
Records, electronically on the your share drive/secure cloud/secure URL. This Plan and
FOR OFFICIAL USE ONLY
26
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
all of your Department’s Vital Records are also stored hard copy at your primary
Department’s location and your Department’s alternate location.
DRAFT
FOR OFFICIAL USE ONLY
27
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
Delegation of Authority
Your Department
Delegation Number: [Number]
Issue Date: [Date]
DELEGATION OF AUTHORITY
AND SUCCESSION FOR THE
Your Department
PURPOSE
This is a delegation of authority for the continuity of essential functions through the
orderly succession of officials at the Office of the Your Department in case of leadership
absence, a vacancy at that office, or the inability of the leader to act during a disaster or
national security emergency.
DRAFT
DELEGATION
I hereby delegate authority to the following officials, in the order listed below, to exercise
the powers and perform the duties of the said position listed below, in case of the leader’s
absence, inability to perform, or vacancy of the office, and until that condition ceases.
Officials to exercise the powers and perform the duties of Your Department Director:
1. SAMPLE – Chief of Staff
2. SAMPLE – Deputy Chief of Staff
3. SAMPLE – Director of Communications
REPEAT this paragraph for each position that has a Successor, to include Administrative OR
Legal Successors.
Officials to the duties of the [INSERT ADMINISTRATIVE DIRECTOR, IF APPLICABLE]:
1. SAMPLE – Director of Operations, Department of Administrative Services
2. SAMPLE – Chair Person of the County Board
3. SAMPLE – First Vice Chair of the County Board
Eligibility for succession to the Office of the Your Department shall be limited to officially
assigned incumbents of the positions listed in the order of succession, above. Only
officials specifically designated in the approved order of succession are eligible. Persons
appointed on an acting basis, or on some other temporary basis, are ineligible to serve as
a successor; therefore, the order of succession would fall to the next designated official in
the approved order of succession.
FOR OFFICIAL USE ONLY
28
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
AUTHORITIES
Wisconsin State Statute Chapter 323
________________________________
[Name]
Your Department Director
Have this signed immediately. The idea is to
have it signed by the Department Head
before the disaster, and before they may be
incapacitated.
[Date]
DRAFT
________________________________
[Name]
Corporation Counsel
[Date]
[For a cancellation of delegation, use the following verbiage:]
CANCELLATION
[Delegation of Authority No. XXX] to Office of the Your Department Director is hereby
rescinded.
FOR OFFICIAL USE ONLY
29
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
Proclamation of Existence of a County Emergency
Included as a reminder that an emergency may need to be declared.
WHEREAS, Ordinance 99 of Milwaukee County and State Statute 323, empowers the Director of Emergency
Management to proclaim the existence or threatened existence of a local emergency when said county is
affected or likely to be affected by an extraordinary natural disaster event and the County Board is not in
session; and
WHEREAS the Director of Emergency Management of Milwaukee County does hereby find: [INSERT]
_________________________________________________________________________.
NOW THEREFORE, IT IS HEREBY PROCLAIMED that a local emergency now exists throughout Milwaukee
County; and
DRAFT
IT IS FURTHER PROCLAIMED AND ORDERED that during the existence of said local emergency the powers,
functions and duties of the emergency management organization of this County shall be those prescribed by
State law, and by ordinances and resolutions of this County, and by the Milwaukee County Comprehensive
Emergency Management Plan, as approved by the Milwaukee County Board of Supervisors.
Declaration of a Major Disaster
WHEREAS, the County of Milwaukee has sustained severe losses of a major proportion, caused by
[INSERT] _________________________________________________________________________;
and
WHEREAS, substantial damage has been incurred to public and private property, as outlined in the attached
Uniform Disaster Situation Report; and
NOW, THEREFORE, BE IT RESOLVED, that the County Executive, for and on behalf of the citizens of
Milwaukee County, request the Governor of the State of Wisconsin to petition the President of the United
States to declare Milwaukee County, Wisconsin, to be a major disaster area, through appropriate channels,
to include a request for Public Assistance and Human Services Programs as offered through PL 100-707, and
the Hazard Mitigation Program, as offered through PL 100-707.
BE IT FURTHER RESOLVED that the County Emergency Management Director is authorized to coordinate the
damage assessment survey teams with local units of government and assist in the administration of the
disaster recovery process, as needed.
Adopted this ________________________________ day of ______________________, 20__.
Signed:
____________________________________________________________________________
Milwaukee County Executive
FOR OFFICIAL USE ONLY
30
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
City of _____________ Disaster Proclamation
WHEREAS, a disaster, namely ______________________________________________________
has struck the City of __________________________, and
WHEREAS because of such emergency conditions, the Common Council is unable to meet with
promptness:
NOW THEREFORE, BE IT RESOLVED, pursuant to Wisconsin State Statutes 62, 66, and 323, as
Chief Elected Official of the City of __________________________, I do hereby proclaim a state of
emergency in effect until further notice.
IN TESTIMONY WHEREOF, I have hereunto set my hand and have caused the great seal of the City
of __________________________ to be affixed.
DRAFT
Done at the City Hall this ________ day of ________________, ________.
__________________________
Mayor
Ratified by Resolution No. ________ of the City of __________________________ Common Council for
the
________ day of ________________, ________, by a vote of ________ for, ________ against.
Attest:
__________________________
City Clerk
Adopted:
__________________________
Approved:
__________________________
FOR OFFICIAL USE ONLY
31
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
ANNEX 4: CONTINUITY FACILITIES
The your Department Director has designated your alternate facility address, as its
continuity facility. Your alternate/continuity facility provides the capability for the your
Department to perform MEFs within 12 hours of plan activation for up to 30 days or until
normal operations can be resumed.
Notification of your alternate facility relocation is made to the your POC at the alternate
facility, e.g., Chief Information Officer (CIO) of the IMSD, located on the 3rd Floor.
A joint MOU exists between the your Department Director and the alternate facility POC.
It is maintained by the your Department, Office and jointly reviewed on an annual basis.
The MOU is included in this annex. The MOU is between two County entities, a City
entity, an NGO, a private partner, etc. and guarantees space and resources among a
congested customer base.
DRAFT
YOUR DEPARTMENT
Continuity Facility at INSERT ALTERNATE FACILITY*
Facility
Location
INSERT ADDRESS AND ROOM NUMBER(S)
Facility Owner
INSERT GOVERNMENT, NGO, OR PRIVATE COMPANY,
AS APPLICABLE
INSERT UTILITY COVERAGE, e.g.,
Normal lighting, computers, heat, air-conditioning.
Emergency/back-up
power available
POC’s
Activation POC
INSERT PRIMARY POC
O (414)
M (414)
INSERT SECONDARY POC, CONSIDER 24HR CONTACT
O (414)
Security POC
INSERT PRIMARY POC
O (414)
INSERT PRIMARY POC
O (414)
Maintenance POC
Personnel
Access
Notice required to
receive personnel
Number of persons
ready-to-receive
Parking
INSERT #HOURS REQUIRED TO READY THE ALTERNATE
FACILITY. MUST BE LESS THAN 12 HOURS.
INSERT # OF STAFF
Building Access
INSERT REQUIRED BADGING, ACCESS CODES, KEYS, ETC.
Workspace # of banquet tables
FOR OFFICIAL USE ONLY
INSERT PARKING LOCATIONS AND AVAILABILITY
#
32
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
YOUR DEPARTMENT
Continuity Facility at INSERT ALTERNATE FACILITY*
Vital
Records
# of desks
#
# chairs
#
# of conference rooms
#
# of private offices
available
Office supplies available
#
Stored electronically on
the your share
drive/secure
cloud/secure URL
INDICATE LOCATION OF HARD-COPY RECORDS,
THUMBDRIVES, ETC.
Stored hard copy at
your primary
Department’s
location and your
Department’s
alternate location.
INSERT EXACT LOCATION, e.g., file cabinet, safe,
contractor provided storage.
INSERT PURCHASING ABILITY, IF APPLICABLE
DRAFT
Human
Services
INDICATE ON-SITE OR NEAREST MEDICAL FACILITY
Food
INDICATE KITCHEN, CAFETERIA, VENDING MACHINES.
ALSO INDICATE LOCAL RESTAURANTS AND/OR
DELIVERY SERVICES.
INDICATE MAIL SERVICE PROVIDERS
US Post Office,
Inter-office mail
Physical fitness facility
INDICATE ON-SITE OR NEAREST FACILITY
available
*See Annex 5 for Communications/IT availability
Your Continuity Facility Logistics
Full operations of the your Department space in your alternate facility room #, building
location, can occur within number of hours (must be less than 12 hours). Computer
access with appropriate configurations, software, and email are in place or describe IMSD
requirements. All day-to-day operational supplies are pre-positioned to include vital
records. The your Department’s Vital Records are stored electronically on the your share
drive/secure cloud/secure URL. Vital Records are also stored hard copy at your primary
Department’s location and your Department’s alternate location.
Your Department’s employees are accountable to find transportation to your alternate
facility. During extreme events, transportation may be coordinated through Milwaukee
County Transit. In such a case, rally points may be considered for pick-up and rendezvous
of personnel.
FOR OFFICIAL USE ONLY
33
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
MAP OF CONTINUITY LOCATION
Consider showing directions from your primary building to your alternate building.
DRAFT
FOR OFFICIAL USE ONLY
34
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
CONTINUITY FACILITY FLOOR PLAN
For your Department, Office at alternate location.
The your Department staff is familiarized with their continuity space at alternate facility
on a yearly basis during the month of your Continuity training month, e.g., February.
Familiarization is accomplished with an annual relocation exercise whereby the staff
relocates to your alternate facility, or teleworks, for an entire workday.
INSERT DIAGRAM INDICATING: seat locations, phone numbers, vital records storage,
and equipment.
DRAFT
FOR OFFICIAL USE ONLY
35
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
ANNEX 5: CONTINUITY COMMUNICATIONS
The your Department, Office continuity space at alternate facility has available and
redundant critical communication systems. Upon notification of your Department’s
relocation, the continuity space will be available in insert number of hours (less than 12).
IMSD has insured the readiness of the equipment listed below or insert requirements.
Virtual communications capabilities exist through public Internet, County email services,
County Intranet, and landline and mobile telephony means. Pandemic or other social
distancing emergency may require the usage of telework and virtual offices.
Insert drives, servers, platforms, unique to your Department. We are consolidating
these Annexes and coordinating with IMSD to insure connectivity.
Minimum devices and services necessary to support MEF’s
System
Provider
# Available
Landline
IMSD
Fax Lines
IMSD
Cellular Phones
e.g., VERIZON/SPRINT
Desktop Computers IMSD
Laptop Computers
Tablets
Your Department
IMSD
Sharedrive/Local
Area Network
Computer Login
E-mail
E-mail folders
E-mail archives
Internet Access
Internet Favorites
Thumbdrive
Stored in filing cabinet for
vital records retrieval
Two-way Radios
IMSD
Printer
IMSD
Scanner
IMSD
Fax
IMSD
Copier
IMSD
Cable or satellite
IMSD
television media
WPS subscription
The following staff are subscribers to WPS:
service
GETS cards
The entire Your Department staff has been issued a GETS card (#
cards total).
DRAFT
FOR OFFICIAL USE ONLY
36
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
USING GETS AND WPS
Using GETS and WPS
WPS is to be used when cellular networks are congested.
GETS is to be used when landline networks are congested.
Congestion is indicated when cellular callers:
receive fast busy signals,
the destination phone number does not ring, or
hear messages that their call cannot be completed.
If on a landline, use GETS.
Dial (710) NCS-GETS, (710) 627-4387.
It may take over 60 seconds to connect.
DRAFT
Listen for the tone, then enter the twelve digit PIN:
XXXXXXXXXXXX
(Do not enter # after the last digit.)
“Please enter your destination number now.”
(Do not enter 1 before the area code.)
“You are using GETS, AT&T/Sprint/Verizon.”
It may take over 60 seconds for all completion.
If on a mobile phone, use WPS.
Dial *272 and the destination number.
It may take 30 seconds or longer to complete the call.
There may be intervals of ringing and/or silence.
After several unsuccessful calls, use WPS and GETS.
Dial *272 (710) 627-4387.
Follow the GETS instructions above.
WPS and GETS calls are drilled quarterly.
FOR OFFICIAL USE ONLY
37
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
ANNEX 6: VITAL RECORDS MANAGEMENT
Vital Records are information systems and applications, electronic and hard copy
documents, references, and records, to include classified or sensitive data, needed to
support MEFs during a continuity event.
Your Department’s Vital Records are located in two places:
1. Electronically on the your share drive/secure cloud/secure URL.
2. Hard copy at your primary location and at your alternate location.
Identifying Vital Records
The your Department, Office has identified the following as vital to its operations, and has
assigned responsibility for those records to the your designated Administrative Position.
DRAFT
YOUR DEPARTMENT
Collection of Vital Records
Vital Record
Storage Location
Milwaukee County Purchase Card (PPosition /Title of
Card)
person who’s name
the card is in
Milwaukee County Purchase Card (PPosition /Title of
Card)
person who’s name
the card is in
Total dollars available through P-Cards:
COOP, Emergency Plans
Primary and alternate
locations
A your Department Position
Primary and alternate
Responsibilities Binder (for succession) locations
Keys, access codes
Primary and alternate
locations
List of Recovery Experts and Vendors
Primary and alternate
locations
Records which protect legal and
Primary and alternate
financial rights of the your Department locations
Form
$ amount on the PCard
$ amount on the PCard
$ Total amount
Electronic,
hard copy
Electronic,
hard copy
Electronic,
hard copy
Electronic,
hard copy
Electronic,
hard copy
Protecting Vital Records
The protection of Vital Records is essential to ensuring the records are available during a
continuity event, thus enabling an organization to perform their MEFs.
FOR OFFICIAL USE ONLY
38
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
Offsite storage locations of Vital Records are in place through the services of insert private
contractor if applicable, e.g., Coakley Bros. This provides redundant offsite protection for
purposes of reconstitution should primary or alternate records become unusable.
Additionally, insert private contractor, is responsible to deliver these records at such time
they should be needed within twelve hours of notification.
DRAFT
FOR OFFICIAL USE ONLY
39
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
Maintenance
This packet will be reviewed and updated annually by the your Department’s designated
Continuity Coordinator during the annual review and staff orientation, the month of e.g.,
February. New your Department, Office functions, programs, or organizational changes
will be incorporated. A review of Vital Records is completed in collaboration with DAS –
Procurement, DAS – Risk Management, and Corporation Counsel.
EMERGENCY CONTRACTS
YOUR DEPARTMENT
Emergency Contracts Contacts
Vendor
Contact
INSERT APPLICABLE VENDORS/CONTRACTORS
O: (414)
DRAFT
The emergency contracts listing shall be reviewed by both the the your Department’s
Continuity Coordinator and the DAS – Procurement office on a yearly basis, during the
month of e.g., February.
FOR OFFICIAL USE ONLY
40
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
ANNEX 7: HUMAN RESOURCES
Human Resources
Milwaukee County Human Resources has the responsibility to dictate guidance on pay,
leave/time off, work scheduling, benefits, telework, hiring, authorities, and flexibilities.
The your Department’s Designee has the responsibility to communicate this information
to staff.
Milwaukee County Human Resources has developed organization-specific guidance and
direction for continuity personnel on human resources issues. This includes: Employee
Assistance Program, Benefits, Premium and Annual Pay Limitations. This information can
be found by contacting: Human Resources, (414) 278-4143.
DRAFT
Business Readiness
It is important that your Department keeps all staff; especially individuals identified as
telework, informed and accounted for during a continuity event.
During any facility closure or relocation situation your Department, Office employees are
expected to maintain accountability by reporting in every morning no later than 0800. The
call-in contact is listed as the Team Leader in the Continuity Personnel Roster in Annex 1.
The dissemination of information shall be expedited utilizing Team Leader A, B, etc. as
shown in the Continuity Personnel Roster in Annex 1.
The your Department Team Leaders ensures all staff are familiar with the Human
Resources guidance in order to continue essential functions during an emergency. This
includes payroll, staffing patterns, and operating status. The your Department, Office will
update all staff via County email and/or Team Leader phone call down.
During a facility evacuation during working hours, personnel will report to the location
listed below.
RENDEZVOUS LOCATIONS
Location
Your Primary facility
Your Alternate facility
FOR OFFICIAL USE ONLY
YOUR DEPARTMENT
Rendezvous during working hours
Rendezvous Location
The corner of insert
intersection or shelter
The corner of insert
intersection or shelter
41
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
The City of Milwaukee Police or the on-site Incident Commander will be notified of
personnel who cannot be accounted for.
Personal Readiness
All personnel are accountable for family preparedness. The following URLs provide
guidance for developing a family plan. These websites explain the importance of being
prepared and offer templates that can be tailored to meet family-specific requirements.
http://www.nycreadinesschallenge.org/
http://arcbrcr.org/#SITE
www.gearupgetready.org
The following URLs provide alerting services for weather and city notifications:
http://www.redcross.org/mobile-apps/tornado-app
https://mystateusa.com/alertSignup.aspx
DRAFT
The following URL provides traffic alerts, closures and road conditions.
http://www.511wi.gov/Web/
Your Department’s critical staff are recommended to create and maintain go- kits.
Personnel would ideally carry the kits to the continuity facility or pre-positioning the kits at
the continuity facility. Your Department will maintain currency of the go- kits.
GO-KITS
Go- Kits








Identification and charge cards
– Organization identification card
– Drivers license
– Organization travel card
– Health insurance card
– Personal charge card
Communication equipment
– Pager/BlackBerry
– Organization cell phone
– Personal cell phone
Hand-carried Vital Records (thumbdrive)
Continuity Plan
Directions to continuity facility
Maps of surrounding area
Business and leisure clothing
Flashlight
FOR OFFICIAL USE ONLY





Business and personal contact numbers
– Emergency phone numbers and addresses
(relatives, medical doctor, pharmacist)
Toiletries
Chargers/extra batteries for phones, GPS, and
laptop
Bottled water and non-perishable food (i.e.,
granola, dried fruit, etc.)
Medical needs
– Insurance information
– List of allergies/blood type
– Hearing aids and extra batteries
– Glasses and contact lenses
– Extra pair of eyeglasses/contact lenses
– Prescription drugs (30-day supply)
– Over-the-counter medications, dietary
supplements
42
MILWAUKEE COUNTY [INSERT YOUR DEPARTMENT, OFFICE] Continuity Plan
February 2014
DRAFT
FOR OFFICIAL USE ONLY
43