FFGDP(UK) Practice Questionnaire UPDATED – JULY 2008 Contents Page Number 3 4 5-6 7-9 10-13 14-15 16-17 18 19 20-21 22-23 24 25 27 28-30 31 33 Section Title Candidate’s Details Mentor’s Details Guidance on Completing the Questionnaire Practice Profile The Structure 1 The Premises 2 Treatment Rooms 3 Radiography 4 Laboratory 5 Reception and Appointments 6 Staff and Staff Training 7 Infection Control 8 Waste Disposal 9 Medical Emergencies The Process 10 The New Patient 11 Patient Communication and Treatment Records 12 Prevention The Outcome 13 The Outcome 34 35-36 Comments Page Declarations 2 Candidate’s Details First names Surname Please provide a passport photograph with your completed Practice Questionnaire Qualification Please list qualifications with dates of when they were awarded Contact details Name/number of house, street Town City County Postcode Practice phone number Home phone number Mobile phone number Email address 3 Date Mentor’s details First names Surname Contact details Name/number of house, street Town City County Postcode Practice phone number Home phone number Mobile phone number E-mail address 4 Guidance on completing the Practice Questionnaire Please read the Candidate’s Guide to the Fellowship in General Dental Practice and the Regulations Relating to the Fellowship of the Faculty of General Dental Practice (UK) prior to commencing work on your Fellowship submission. 1) It is suggested that the Practice Questionnaire be completed in several stages. a) Work through the questionnaire assembling the evidence which will be presented in your final portfolio of evidence. The aim of initial completion of the questionnaire is to make the mentor’s visit as productive as possible and to enable you to get many of the items organised at your convenience in advance of the visit. b) Review the initial version of the Practice Questionnaire with your mentor and discuss any queries during the mentor practice visit. The mentor will summarise any queries or deficiencies in a written report to you, which may be an annotated copy of your completed questionnaire. c) Use the meeting with your mentor and the mentor’s report to amend any aspects of your Practice Questionnaire and discuss with your mentor again. d) Submit the final version of the Practice Questionnaire to the FGDP(UK) together with the other evidence required for the Fellowship Assessment. 2) The Practice Questionnaire comprises a practice profile and 13 sections on different topics. Each section is divided into a number of questions, the answers to which, mostly ‘Yes’ or ‘No’, should be entered next to the question with a tick in the relevant column. 3) Some questions will have either ‘C’ or ‘P’ marked next to them. In these cases you should include either a Copy (C) or Photograph (P) to support your answer. 4) Where a copy is requested, this means a copy of a document/protocol/letter or communication is required as evidence in support of your answer. The copy, or in a few cases such as the practice brochure, an actual item should be clearly marked in the top right hand corner with the number of the question. It should then be ordered numerically and placed in a file, with each item in a separate clear plastic wallet. As far as possible, the letters or clinical forms should be ones selected from actual patient files and suitably anonymised. 5) Where a photograph is requested as evidence, these should be clearly marked in the top right hand corner with the number of the question. They should also be ordered numerically and placed in the file together with appropriate descriptions. It is recommended that photographs are a minimum of 7”x 5” (18x13cm). 6) If you are unable to complete a question for any reason, or if a question is not relevant to your practice, discuss this with your mentor and if necessary indicate this with a bold line through the box(es).Make a note in the comments section at the end of the questionnaire with a reference to the question number. 7) Many of the questions in the practice questionnaire are legal essentials for practice and the rest are intended to provide a picture of your practice. The practice questionnaire will be included as part of the portfolio of evidence, which will form the basis of the final reflective discussion with two assessors at the College. 5 Please note Some legal or statutory requirements may possibly change or be supplemented during the period of the assessment or following updates to this questionnaire. You will be expected to be aware of changes and may be asked to provide evidence that you have complied with these. If this questionnaire is completed more than one year before the date of the final discussion meeting, then you will be asked to sign a confirmation that all the items covered in it have been maintained in a current state. 6 Practice Profile 7 Practice Profile Please complete the questions below with respect to the main practice in which you work. Please see the declaration at the end of this document if you work in more than one practice. Full time Part time Full time Part time DCPs Reception/Administration 1) How many dentists are there? 2) How many hygienists are there? 3) How many additional staff are there? 4) How many dentist surgeries are there? 5) How many hygienist surgeries are there? 6) Are there any dedicated surgeries e.g. for oral surgery? 7) How many intra-oral x-ray machines are there? 8) Is there an OPG machine? 9) Do you have cephalometric or tomographic machines? 10) How many autoclaves are there? 11) How many ultrasonic baths are there? 12) Do you have a surgical dishwasher? 13a) Who is responsible for updating compliance regulations, legal changes and good practice? 13b) Is this person a dentist or practice manager? 8 13c) How is the updating done? 13d) How do you ensure it is done regularly? 13e) How do you ensure updated information is passed to those concerned? 14) List journals taken and read 9 The Structure This section covers the exterior and interior parts common to all the dentists, and the services and facilities shared by all dentists in the practice. 10 Section One - The Premises No. Question 1.1 Are the premises in good order, well maintained and decorated? Are there clear signs indicating the names and qualifications of all the dentists who work at the practice? Is there good access for able-bodied adults and children? Are there adequate toilet facilities for the size of practice? Are the requirements of the Disability Discrimination Act 1995 and 2004 understood and complied with? Are there adequate toilet facilities for disabled persons? Has a disabled access audit been carried out? Has a practice risk assessment been carried out both inside and outside and documented? Is there an adequate waiting area with sufficient seating, and a pleasant and relaxing ambience suitable for the numbers of patients seen? Is unhindered personal movement throughout the practice possible, including access for a stretcher in the event of a medical emergency? Is there adequate parking for the number of patients seen? If there is not enough parking at the practice, does the practice brochure indicate nearby parking and street parking restrictions? Does the practice brochure give details of public transport services to get to the practice? Is all surgery suction (central or individual) externally vented? Is amalgam separation installed? 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.10 1.11 1.12 1.13 1.14 1.15 1.16 1.17 1.18 1.19 1.20 1.21 Yes Is there a protocol for disinfection/filter replacement in the suction system and are filters easily accessible? Do all surgeries and common facilities comply with water board regulations as regards air gaps and prevention of supply contamination? If header tanks supply surgeries, do these have well fitted lids? Is air conditioning used in surgeries? Is there a protocol for cleaning and disinfecting air conditioning units? Is there adequate ventilation in all areas? 11 No Evidence Required P P C C P P C C 1.22 If forced ventilation is used, is there a protocol for cleaning units and for replacing filter pads if fitted for air entering the surgery? Are fire instructions clearly displayed in appropriate places? Is a fire alarm and smoke detection system fitted? Are the alarm and detectors tested regularly according to a protocol? Is there a maintenance agreement for the alarm systems? Are the fire exits (other than normal access doors) unlocked according to a protocol when the practice is in use? (Confirm in Comments section if necessary) Is there a protocol for duties in the event of fire and do all staff know what to do? Are fire practices held regularly every six months and documented? Are an adequate number of suitable fire extinguishers fitted at appropriate points? C 1.31 Is there a service record for the fire extinguishers? C 1.32 Are emergency fire exits and routes free of obstructions? If required, is there a fire safety certificate? (Confirm in the Comments section if not). Is the first aid kit suitable for the size of practice? C 1.23 1.24 1.25 1.26 1.27 1.28 1.29 1.30 1.33 1.34 1.35 1.36 1.37 1.38 1.39 1.40 1.41 1.42 1.43 1.44 1.45 1.46 Is the first aid kit clearly marked? Is there a sign showing where the first aid kit is stored? Is there a designated first aid person? Is there a model store with an index system for retrieval? Is there a dedicated materials store? Are materials that require refrigeration stored correctly? Are materials used in date sequence and staff instructed in this? Are batch numbers of drugs such as LA in use and recorded? Are all drugs stored in a locked cupboard with records of expiry dates? Is there a current test certificate for the compressed air system? Is there a written scheme of inspection for the compressed air system? Is there a current portable electrical appliance schedule and record of testing, a regular visual 12 C&P C C C C C C C P C C C C 1.47 1.48 1.49 inspection of portable appliances and a periodic testing of earthed appliances and fixed wiring? Is a full Control of Substances Hazardous to Health Regulations 2002 (COSHH) file maintained and attention of staff drawn to changes/updates and a record of this kept? Is a health and safety law poster displayed or are leaflets given to staff in their information pack? Is a health and safety policy displayed or given to staff? 1.50 Is the health and safety policy regularly updated? 1.51 Is an accident book that complies with the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 1995 and Data Protection legislation maintained? 1.52 Is there a current certificate of notification under the Data Protection Act 1998? C C C Have Data Protection requirements regarding partners and associates been complied with? 1.53 1.54 1.55 1.56 1.57 1.58 Are Annual Practising Certificates of all dentists and DCPs checked and filed? Enclose copy of candidate's certificate and any DCPs candidate works with. Is defence organisation membership confirmed for all dentists and DCPs? (Enclose copy of candidate’s membership) Is a performing rights certificate needed and if so has this been obtained? Is emergency lighting installed and tested? C If a laser is used, is this Class 3b or 4 and is it registered with the local health authority, and a laser protection adviser appointed? Is there signage to indicate compliance with no smoking legislation? C 13 C C C P Section Two - Treatment Rooms No. Question 2.1 Do surgeries have adequate space for function of equipment, seated operator and assistant, and emergency access? Are surgeries adequately screened from public view? Do hygienists have dedicated surgeries? 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 2.14 2.15 Yes Are there any dedicated surgeries for oral surgery/implant placement/sedation etc.? Are all surgery floors impervious to liquids and sealed at the edges? Where cleaning duties are divided between cleaners and nurses, is this clearly defined? Is equipment in good order with a maintenance programme and a protocol for cleaning of filters/spittoons/flushing water lines etc.? Can the chair be laid flat or slightly head down in an emergency? Are all sterilised instruments stored on lidded, sterilised or disposable trays or in closed bags or pouches? Are surgical instruments (forceps etc.) stored in closed bags or pouches after sterilisation? Are there an adequate number of instruments in good condition to allow a proper sterilisation routine sufficient for the number of patients etc.? Is a lidded tray system used for instruments? Are trays or kits prepared in advance for clinical procedures in order to reduce handling and repeated opening of storage drawers and cupboards? Are materials stored out of contaminated areas? Are the following items single use and always disposed of immediately after use? Saliva ejectors Matrix bands Endodontic files Needles and scalpel blades Impression trays Aspirator tips Air/water syringe tips Bibs for patients Towels for hand drying Cups for patients Endodontic files 14 No Evidence required P P P C C P P P 2.16 Is rubber dam equipment available? 2.17 Is rubber dam used routinely for endodontic procedures? 2.18 2.22 Is rubber dam used for other procedures when appropriate? Are loupes used? Is a timed curing light available with suitable test equipment and a protocol and record of this? Is a facebow available with access to a semiadjustable articulator? Is electrosurgery available? 2.23 Is capsulated amalgam used? 2.24 Is the mixer enclosed and on a tray lined with aluminium foil and with raised edges? Is a mercury spillage kit available with instructions for use? Is waste amalgam stored under mercury suppressant before disposal? Are aspirating syringes used routinely? 2.19 2.20 2.21 2.25 2.26 2.27 15 C C Section Three - Radiography No. Question 3.1 3.3 Have the Health and Safety Executive been informed of all radiographic equipment installed in the practice? Is there an intraoral machine available in each surgery used by a dentist? Are all machines 65Kv or over? 3.4 Are long cones used? 3.5 Is rectangular collimation used normally? 3.6 3.7 Are film holding/beam aiming devices used? Is there an OPG machine? 3.8 If there is not an OPG machine in the practice, are arrangements in place for radiographs to be taken at a nearby location? Is there a viewer for radiographs in each surgery? 3.9 Is digital radiography used? (If this is used for all films, mark 3.10 and 3.11 as No). If developing is manual, are thermometers, timers, temperature controls in place and used with a protocol for times, cleaning and chemical change? If developing is automatic, is there a protocol for cleaning, chemical changes and use of the machine? Are radiographs taken and developed only by appropriately trained and qualified staff? Is there an ongoing audit of radiographic quality? Is there a critical event protocol in the event of a sudden deterioration in radiographic quality? Are the fastest films compatible with diagnostic quality used? If you use digital radiography, do you have facilities for film use and processing in the event of failure? Is there a current test certificate for each machine? Are all personnel taking and developing radiographs trained in line with the requirements of the Ionising Radiation (Medical Exposure) Regulations 2000 and is this training documented? Are local rules in place and displayed and controlled areas defined including a malfunction contingency plan? 16 3.2 3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 Yes No Evidence required C C C C C C C 3.20 Has a Radiation Supervisor been appointed? 3.21 Has a Radiation Protection Adviser been appointed? 3.22 Is there a radiation protection file? 3.23 Is there a quality assurance programme for radiographs? Are personal film badges worn, if necessary, and recorded? Is there a warning signal to denote that radiographic equipment is in use? Has the candidate attended a radiology course within the previous five years? 3.24 3.25 3.26 17 C Section Four - Laboratory No. Question 4.1 Are all laboratories used registered with the Medical Devices Agency? Are there arrangements for casting unstable impressions rapidly? Is there a disinfection protocol for impressions going to the laboratory and work coming from the laboratory including preparation and use of the solution? 4.2 4.3 Yes 4.4 Are all impressions and work returned from the laboratory disinfected according to this protocol? 4.5 Are all disinfected impressions clearly marked as disinfected? 4.6 Have disinfection procedures been discussed and agreed with the laboratory? 4.7 Is disinfection recorded on standard laboratory sheets? Are clear instructions given for all laboratory work and copies filed in the patient notes? Is there a system for quality checking work received from the laboratory before fitting? 4.8 4.9 4.10 Is there a system for ensuring all lab work is back in good time before the patient’s appointment? 4.11 If there are facilities in the practice for polishing/adjusting work, are there adequate dust collection/cross infection systems? Does the laboratory use magnification for appropriate stages of work eg trimming dies etc.? 4.12 18 No Evidence required C C (lab sheet) Section Five - Reception and Appointments No. Question 5.1 Is there an appointment protocol for appointment lengths/urgency etc.? Is there a protocol for emergency patients? 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 Yes Is there a rota to ensure out of hours care? Is there an answer phone giving out of hours contact phone numbers? Are out of hours calls followed up and entered in patients' notes even if the patients were not seen? Is a log of calls for dentists kept and the response documented? Are adequate arrangements made for care of patients during holiday times? Is there an adequate number of phone lines for the number of reception staff/dentists etc.? Is there an internal communication system? Is there privacy for patients making appointments/discussing private matters and for staff taking phone calls etc.? 19 No Evidence required C C C P Section Six - Staff and Staff Training No. Question 6.1 Are all personal records kept in a locked file, or if on computer, in a section with password protection? Do all staff have a contract of employment which complies with current legislation and meets the guidance in Current Guidance Section 12? Do all staff have a job description? 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.15 6.16 6.17 6.18 6.19 6.20 6.21 6.22 6.23 Do all contracts include a confidentiality clause? Do all new staff receive an introductory package which includes all health and safety matters and practice protocols relevant to their jobs? Is there an additional induction process for young staff under The Health and Safety (Young Persons) Regulations 1998? Do all new staff undergo a period of induction training? Are all clinical staff vaccinated against hepatitis B and records kept of seroconversion and booster dates? Are all staff vaccinated against: Diptheria? Pertusis? Poliomyelitis? Rubella? Tuberculosis? Tetanus? Are records kept of vaccination dates and booster dates? Is there a protocol for needlestick injuries with an up to date contact phone number for occupational health advice and referral? Are all staff issued with an adequate number of protective surgery uniforms? Do all clinical personnel wear surgery uniforms only in the practice and change clothing when travelling to and from work? Are surgery uniforms changed daily and washed at a temperature of 65°C? Is there a staff rest room of adequate size? Are there private changing areas and storage for outside clothing? Are all DCPs enrolled or registered as appropriate with the GDC for CPD? Is there a documented continuing training scheme 20 Yes No Evidence required C C C C 6.24 6.25 6.26 6.27 6.28 6.29 6.30 6.31 6.32 6.33 for dental nurses and, in the event of a change of duties, is training given and recorded? Are all dental nurses at the practice registered with the GDC or on approved training courses?* Are all technicians in the laboratories you use registered with the GDC?** Do all dentists in the practice maintain CPD and have a personal development plan? Do all staff receive a documented annual appraisal? Are there regular staff meetings with minutes? Are the Health and Safety (Display Screen Equipment) Regulations 1992 complied with and staff offered relevant eye checks? Is health and safety training updated e.g. hazard assessment and COSSH as part of continuing dental nurse training? Does the practice have an equal opportunities policy? Does the practice have a disability policy? Is there a grievance and disciplinary policy? C C C C C C * Evidence for this would be required in the form of a copy of a nurse’s current GDC registration document or a letter confirming a nurse's place on a training course. This evidence should relate to the nurse with whom the dentist works. ** Evidence for this would be copies of GDC registration documents or a letter from the lab confirming their technicians are registered. 21 Section Seven - Infection Control No. Question 7.1 Does the practice have a written infection control policy that is regularly updated and given to all clinical staff? Is responsibility for ensuring day to day compliance with the protocol defined e.g. the dentist or the practice manager? Is there an autoclave in each surgery or is there one available easily for each surgery? Do the infection control protocols include; 7.2 7.3 7.4 Yes 1. Pre-sterilisation and sterilisation procedures Use of timed ultrasonic baths and/or washer disinfectors for pre-cleaning and a protocol for changing liquids/maintenance etc.? Cleaning, lubrication and sterilisation of handpieces? 2. Aseptic storage Sterilised instruments for all invasive procedures are stored in sealed containers or pouches? 3. Personal disinfection procedures and protective equipment Use of heavy gloves and long handled brushes for scrubbing soiled instruments before sterilisation? New gloves and masks for each patient? Protective glasses for patient and clinical operators? Handwashing and skin care? Transport of contaminated waste to the store for collection? (Enclose a copy of the detailed protocols) 4. Infection control procedures Surgery zoning and work surface cleaning? Covering of computer keyboards in clinical areas? 5. Single use items to be used when possible, including the following: Use of disposable needles? Use of disposable mouthrinse beakers, aspirator tips, 3 in1 tips, impression trays? 22 No Evidence required C P C 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 7.14 7.15 7.16 7.17 7.18 Disposable bibs, covers for light handles, unit controls, instrument and suction tubes and cables (or cleaning of smooth surfaced tubes), headrests and chair controls if not foot controlled? Appropriate disposal into containers for sharps, used LA cartridges, and clinical waste? All instruments marked with the single-use logo discarded after one use? Endodontic instruments are disposed of after one use? Are nitrile or other latex-free gloves available in case of allergies? Are sterile gloves available for surgical use? Are all units fitted with anti-retraction valves? Do units use bottled water? Is a dental unit water supply disinfectant used for water supply bottles and to clear the unit of biofilm with a protocol for retreatment? Are all autoclaves under a maintenance contract and do all have a current test certificate? Are instruments stored in covered trays or bagged after autoclaving? Is the autoclave tank emptied every night? Is purified water used for the autoclave? Is there a vacuum autoclave with a current test certificate, maintenance contract and a protocol for use/bagging as well as adequate provision of appropriate bags? Are appropriate daily tests for autoclaves recorded? Is a chlorhexidine preoperative mouthwash used: Always? Prior to surgery/use of ultrasonic scalers? Are the same infection control protocols used for all patients? Do you have arrangements for the treatment of CJD sufferers or high-risk patients? 23 C C C C Section Eight - Waste Disposal No. Question 8.1 Is there a protocol for separation and storage of confidential office waste/clinical waste/special waste/non-hazardous and hazardous waste and sharps? Is there safe secure labelled storage with no public access for: Used sharps bins? Clinical waste? Special waste (used LA/drug vials)? Mercury/amalgam? Radiographic chemicals? Lead foil? Office waste? Are contracts in place for the proper disposal of the above to authorised contractors? Are records kept of the disposal of waste as required? 8.2 8.3 8.4 Yes 24 No Evidence required C C C Section Nine - Medical Emergencies No. Question 9.1 Are all staff aware of the protocol to alert members of the practice in the event of a medical emergency? Is there a written protocol concerning patients who collapse, which includes calling for paramedic assistance and provides details of staff duties in collecting drugs, oxygen, suction and also gives details of where the items are kept? Are all staff aware of this protocol and is this practiced and recorded? Is this protocol in the practice handbook (if there is one) and is it included in the induction of new staff? Are CPR sessions held at least annually and attendance documented? Are steps taken to ensure that all staff are included in this training (particularly part time staff)? Is portable pressure oxygen available? 9.2 9.3 9.4 Yes 9.5 Is there a protocol and record of testing of oxygen contents? 9.6 Is there a ‘Laerdal’ face mask or equivalent in each surgery? 9.7 Is there a positive pressure ventilation device? 9.8 Is there a spare oxygen cylinder? 9.9 Are there adequate sizes of airways and facemasks? Is there a recommended stock of emergency drugs, needles, syringes etc in a portable pack? (e.g. BNF or local equivalent)*. (* The reason for this is that there are different legislation in Scotland from England and Wales and guidance in Scotland that differs from BNF). 9.10 9.11 Are all dentists trained to administer the appropriate drugs in an emergency? 9.12 Is there a system to replace out of date drugs before they expire? Is portable suction available independent of the central suction? Is the use of drugs by those qualified to use them reviewed regularly and documented? Do all staff know how to lay all chairs flat? 9.13 9.14 9.15 25 No Evidence required C C C C C C (list) C THE PROCESS This section covers communication with the patient before and during a course of treatment and the recording of this process. The provision of a rational maintenance programme at the conclusion of the treatment is also covered. 26 Section Ten - The New Patient No. Question 10.1 10.2 Is there a practice brochure? Does the brochure give the names, qualifications and dates obtained, of all dentists, hygienists and therapists in the practice? Does the brochure give details of specialist listing, visiting specialists and special interests? Does the brochure give details of the facilities of the practice including disabled access? Does the brochure give normal opening hours, phone numbers and out of hours contact arrangements? Are details of treatment arrangements eg. private/NHS/insurance detailed in the brochure? Is a welcome letter sent to confirm the first appointment and any fees for this if not contained in the brochure? Is a general health questionnaire sent to new patients or given to them on arrival? 10.3 10.4 10.5 10.6 10.7 10.8 Yes 27 No Evidence required C C C Section Eleven - Patient Communication and Treatment Records No. Question 11.1 Is there a standard treatment record card or computer field that records contact details, historic treatment and general health information together with current findings? Is there an easily visible warning of a medical health risk? Is there an easily updated general health questionnaire? Are records stored securely without public access? If a computer system is used, is this password protected? Is a daily backup taken and stored remotely? Is the system protected against disc failure by duplicate recording etc.? If the practice has internet access, is the system firewall protected? Are clear legible records kept of all treatment and advice, including out of hours advice? If computer records are used, is the system protected against alteration, with an adequate audit trail for mistakes rectified later? Is a soft tissue examination carried out and recorded for action/review of findings? Is a basic periodontal examination carried out as in the Guidelines of the British Society of Periodontology? Are written hygienist prescriptions given? Are patients with significant periodontal disease reviewed after hygienist treatment for further treatment/review? Do records show an assessment of caries/ periodontal/toothwear/oral pathology risk levels? Are radiographs labelled, mounted for comparison of serial (eg. bitewing/endodontic) films and stored for easy retrieval? Is the use of radiographs justified, reported on and recorded? How are patients recalled for any pathology found on radiographs? Do records show details of a preventive strategy agreed with the patient? Do records show a maintenance plan for dentist/hygienist recall intervals based on risk? Are treatment options recorded and written treatment plans given with an estimate of the fees 28 11.2 11.3 11.4 11.5 11.6 11.7 11.8 11.9 11.10 11.11 11.12 11.13 11.14 11.15 11.16 11.17 11.18 11.19 11.20 11.21 Yes No Evidence required C C C C 11.30 and payment details? Are changes in treatment plans agreed with the patient and the details recorded? Are reminder letters sent, or are appointments booked at the conclusion of treatment for recall? Is there a proforma for referral letters to ensure full details/history etc. are recorded and that patients are followed up? If you receive referrals is there a protocol for making arrangements/filing correspondence and managing the patient? If you send pathological specimens by post, is there a protocol to comply with postal regulations/ record of date sent/follow up with the patient? Do you provide inhalation/oral/intravenous sedation? If no, then strike out 11.28 to11.40 Do you have a certificate of training in sedation? Do you have a trained and certified dental nurse or second appropriate person present? Do you have a pulse oximeter? 11.31 Do you have a sphygmomanometer? 11.32 Do you have a stethoscope? 11.33 Do you have an adequate supply of drugs, reversal agents and resuscitation equipment? If you provide Relative Analgesia, do you have a suitable machine with a service contract? Do you have an adequate supply of scavenging nosepieces for this? 11.22 11.23 11.24 11.25 11.26 11.27 11.28 11.29 11.34 11.35 11.36 11.37 11.38 11.39 11.40 11.41 11.42 11.43 Does the room used for Relative Analgesia have adequate ventilation? Do you have a consent form for sedation techniques? Do you have a leaflet or letter which explains sedation/pre-treatment diet and the need for accompanying persons? Do you discharge only to an accompanying person? Are all drugs/dosages/reactions recorded in the notes? Is the practice registered under the Freedom of Information Act and is the appropriate statement completed? Do you use post-treatment leaflets after extractions/surgery or other treatment containing contact instructions in the event of problems? Please submit copies of five patient record cards which demonstrate current record keeping methods and standards. Your mentor will view a 29 C C C C (list) C C C C larger number with you and offer guidance on selection of an appropriate and representative sample for submission to the assessors. 30 Section Twelve - Prevention No. Question 12.1 What is the fluoride concentration in the water supply to areas served by the practice? Please state level of PPM in the evidence box 12.2 12.3 Does the practice have preventive leaflets? Does the practice use diet sheets? 12.4 Does the practice sell or recommend a supplier of preventive/oral hygiene aids? Is there a “high caries protocol” for use in the practice? Are patients assessed for caries risk and is this recorded? Are patients assessed for periodontal disease risk and is this recorded? Is there a smoking cessation programme with contact to specialist centres for this? 12.5 12.6 12.7 12.8 Yes 31 No Evidence required C C C The Outcome In the context of this document we are concerned only with the methods of assessing outcomes in the practice rather than with a detailed evaluation of the outcome of clinical procedures. 32 Section Thirteen - The Outcome No. Question 13.1 Do you carry out patient opinion surveys? Please provide evidence of a recent survey carried out within the last 2 years and discuss any changes you may have made as a result of this. 13.2 Yes Evidence should be submitted in the form of the survey summary detailing the following: Aim of the survey Areas of questioning and size of the sample Summary of results Action taken Result of action taken on practice Do you have a complaints protocol and procedure? 33 No Evidence required C C Comments Page Please state the number of the question alongside any comments which you may wish to make about specific questions. Please duplicate this page if necessary. Candidate’s Comments Mentor’s Comments Candidate’s signature: __________________________ Mentor’s signature: ____________________________ Date: _________________________ 34 Declarations Candidate Declaration To be completed by the candidate I ________________________________ submit this Practice Questionnaire as part of the evidence for the Fellowship by Assessment. Signed: _____________________ Date of completion of the questionnaire: ___________________ With the completed Practice Questionnaire you should include a passport photograph. Please ask your mentor to sign and date the back of the photograph, including the following wording: ‘I certify that this is a true likeness of…………’ Mentor’s Declaration and Validation of Evidence To be completed by the mentor I, __________________________________ FFGDP(UK), am acting as Mentor for _____________________________________ at (practice address) ____________________________________. I have compiled written reports and given additional advice to the candidate, as necessary. As part of the candidate's preparation for the Fellowship Assessment and validation of evidence submitted by the candidate, I have reviewed the following: 1. Emergency Resuscitation equipment and drugs to ensure compliance with current regulations and Faculty guidelines. 2. Practice staff manuals including induction protocols for new staff to ensure compliance with Faculty guidelines 3. Areas of the practice covered by photographic evidence to ensure the photographs are a true representation of the candidate's practice. 4. A selection of clinical records to ensure record-keeping complies with the Faculty's Clinical Examination and Record-Keeping: Good Practice Guidelines. 5. Patient records submitted as evidence by the candidate to ensure these are representative of the general quality of record keeping. 6. The completed questionnaire and accompanying evidence to ensure it is a true reflection of the candidate and their practice 7. If clinical cases are to be discussed, the patients were seen to confirm the evidence submitted to the assessors is a true reflection of the clinical state of the patient(s). If further visit(s) were made by the mentor, please indicate below the date of the last visit and the outcome of this visit. Outcome of visit:_____________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ 35 VALIDATION I confirm that all the evidence submitted is a true reflection of the Candidate, their practice and their patient care. Signed: _______________________ Date: ________________ To be completed by the candidate if necessary Candidate’s declaration if practising at more than one site: I, ______________________________________ understand that as the FFGDP(UK) is a personal qualification I am expected to maintain the same standards in all places in which I practice and confirm that this is so. Signed: ________________________ Date: __________ 36