FORUM 2002 -- Unifying The Message Preliminary Agenda (as of 2/28/02) Sunday – March 10, 2002 (Registration and all activities will be held at the Ritz-Carlton, Washington, DC unless noted.) 10:00 a.m. – 6:00 p.m. -- Registration Open 11:00 a.m. – 3:00 p.m. -- Master Course – “Media Training Seminar” (Additional $125 registration fee required) Instructor: Andrew D. Gilman, President, CommCore Consulting Group 11:30 a.m. – 12:00 p.m. -- CTPAA Executive Committee Meeting 12:00 p.m. – 2:00 p.m. -- CTPAA Board of Directors Meeting 3:00 p.m. – 3:45 p.m. -- How the Agency Pros Conduct and Execute a Government Affairs Campaign Moderator: Daniel Brenner, Senior Vice President for Law & Regulatory Policy, NCTA Speaker: Lorine Card, Potomac Hudson Group 3:55 p.m. – 4:40 p.m. -- Keys and Tactics Everyone Should Know to Lobby Effectively Moderator/Speaker: Jadz Janucik, Senior Vice President, Association Affairs, NCTA 5:00 p.m. – 7:00 p.m. – Opening Reception & Silent Auction benefiting the Emma L. Bowen Foundation for Minority Interests in Media – Sponsored by Time Warner Cable Open Dinner Monday – March 11, 2002 7:30 a.m. – 5:30 p.m. -- Registration Open 8:25 a.m. – 8:45 a.m. -- Annual Membership Meeting 9:00 a.m. – 10:40 a.m. -- OPENING GENERAL SESSION Part I: The industry’s response and changes in public affairs strategies since September 11, 2001. Moderator: Tony Snow, Fox News political analyst and host of "Fox News Sunday" Participants: Abbe Raven, Executive Vice President/General Manager, The History Channel Barry Rosenblum, Executive Vice President, Time Warner Cable & President, Time Warner Cable of New York City Part II: Communicating Consistent Messages in a Crisis Moderator: Tony Snow, Fox News political analyst and host of "Fox News Sunday" Participants: Darren Irby, Officer, Disaster Communications, American Red Cross Bert Pepper, MD, Clinical Psychiatrist, The Information Exchange Patrick Scott, President, The Weather Channel Networks 10:40 a.m. – 11:00 a.m. – Refreshment Break 11:00 a.m.– 12:15 p.m. -- CONCURRENT SESSIONS A. (Government Relations) – Bellwether Actions Affecting A State Near You This panel will explore progressive ideas and laws that are making a difference in how the cable industry operates. From the complete overhaul of telecommunications taxation to moving cable signal theft into the digital age, these panelists are putting thoughts into actions that work. Competition breeds creativity and these panelists have it. Moderator: Stacy Burks Briggs, Executive Director, Tennessee Cable Telecommunications Association Participants: Nilda Gumbs, Assistant Director, Office of Cable Theft, NCTA Charlie Dudley, General Counsel, FL Cable Telecommunications Association Colleen Quinn, Senior Vice President, Corporate Relations, Insight Communications B. (Community Relations) – Proving the Business Impact of Public Affairs This panel will take the methodologies for valuing corporate citizenship and apply them to real-world examples of popular outreach activities, allowing you to take away proven techniques for winning management approval for public affairs investments in your community Moderator: Rick Jenkinson, Senior Vice President, Public Relations AT&T Broadband Participants: Sharon Hanson, Area Communications and Political Manager, Adelphia Communications Midge Pierce, Vice President, Programming, WAM! Bill Powers, Director, Media Relations, Cablevision Systems Corporation Jennifer Reichenbach, Vice President, National Accounts & Marketing, Turner Network Sales Inc. B. (Employee Communications) -- Breakthrough Employee Communications: "Block and Tackle" Communications that Impact Employee Behavior and the Bottom-line This panel will explore how research and measurement can result in breakthrough employee communications strategies and tactics that can change employee behaviors and generate increased funding for employee communications programs. Attendees will learn about how one employee communications pilot program resulted in a 1,970% return on investment and tripled their communications budget. Attendees will take away 10 ways to measure effectiveness of employee communications now. Moderator: TBD Participants: Brian Dietz, Executive Director of Communications, AT&T Broadband, Central California Wendy Kouba, Senior Director, Global Internal Communications, Pharmacia Corporation (invited) Angela Sinickas, President, Sinickas Communications, Inc. 12:30 p.m.– 2:00 p.m. – LUNCHEON: Cable in the Classroom: Moving Forward to Excellence With a new focus and new strategies, Cable in the Classroom is re-energized and ready to help the cable industry make a unique, highly visible contribution to education. Going forward, the organization's work will focus on the common interests of cable and education: using powerful technologies and rich content to improve teaching and learning in U.S. schools and communities. Sponsored by Discovery Communications, Inc. and Cox Communications Peggy O’Brien, Executive Director, Cable in the Classroom 2:15 p.m.– 3:30 p.m. -- CONCURRENT SESSIONS A. (Community Relations) -- Building Programmer-Operator Programs Through Collaboration—A Working Session I Programmers and operators come together in multiple small groups to review future programmer community affairs. MSOs are invited to improve, critique and collaborate with their programming colleagues on programs that are still in development. The goal of the workshops is to produce programs more tailored to the needs and interests of both operators and programmers. Wear your thinking cap and be prepared to get your hands dirty. Participants will be grouped into mini-task forces of no more than twelve participants. Up to six groups will each look at one program and provide input on subject, local co-sponsorship opportunities, media, on-site promotion, metrics for success and all the other elements necessary for an award-winning local initiative. Participation is limited, don’t be left out. Moderators: Dan Garfinkel, Executive Director of Communications, AT&T Broadband Nancy Larkin, Vice President, Marketing & Development, FoxSports New England Participating Networks: A&E Television Networks C-SPAN Networks ESPN Hallmark Channel Oxygen Media Weather Channel B. (Media Relations) – What’s Appropriate and When: Getting the Right Message Out During a Crisis. During a crisis, public relations professionals must balance the need to communicate key messages while being sensitive to the crisis at hand, be it a national tragedy, a local weather emergency or a critical business issue. This panel seeks to offer guidance, tactics and feedback from an industry and media perspective. Moderator: Sarah Eder, Director, External Communications, AT&T Broadband Participants: Tom Carver, Washington correspondent, BBC America Steve Daley, Senior Vice President, Porter Novelli Margery Kraus, President and CEO, APCO Worldwide Michael Lewellen, Vice President - Corporate Communications, Black Entertainment Television C. (Government Relations) -- What To Do When the Franchise Authority is Frustrated With You. Incredible but true! For some reason your franchising authority is not happy. These panelists have seen the good and the bad and lived to tell and offer a first-hand look at what can be done. We will look at the reasons for the past and the solutions for a brighter future. Moderator: Lori Riordan, Vice President, Government Affairs, Comcast Participants: Jim Dailey, Mayor of Little Rock, Arkansas Bev Greenberg, Vice President, Public Affairs, Time Warner Cable – Milwaukee Deb Seidel, Director of Communications, Eastern Division Operations, Charter Communications 3:30 p.m. – 3:50 p.m. – Refreshment Break 3:50 p.m.– 5:05 p.m. -- CONCURRENT SESSIONS. A. (Community Relations) -- Corporate Citizenship and Cause Marketing Learn from successful case studies how to integrate your company’s resources, including marketing, advertising sales and community programming, to create cause- related marketing promotions and public affairs campaigns that respond to the current social issues of your communities. Focus will include strategies for leveraging results to enhance your reputation while meeting business plan outcomes. Moderator: Gregg Hill, Executive Vice President, Affiliate Sales and Marketing, Bravo Networks Participants: Barb Shelley, Executive Director of Communications, AT&T Broadband/Salt Lake Market Lenny Stern, Partner, SS&K Diane Tuppeny-Hess, Senior Director, Public Affairs Comcast Corporation EJ Conlin, Vice President, Affiliate Marketing, ESPN B. (Media Relations) -- Measuring The Effectiveness of Your Media Relations Program It is often difficult to get management to grasp the full weight and effectiveness of media relations efforts. In a soft market, the pressure to measure and represent return on investment becomes even more critical. This panel will address how best to measure and rationalize media relations activities against business objectives. Presenter: Mark Weiner, Chief Executive Officer, Delahaye Medialink C. (Government Relations) – Proactive Communications And Building Ongoing Relationships Grassroots is the heart of a government relations program. This panel will examine effective communications with political operatives at the state and federal level. The panelists will also offer insight into internal relations and new opportunities created by the digital age. Moderator: John Wolfe, Vice President, Public & Government Affairs, Cox Communications Participants: Janice Caluda, Vice President Operations, Florida Cable Telecommunications Association Joe Camicia, Vice President of Government Relations, Western Region, Charter Communications 6:30 p.m. to 8:00 p.m. – THE 2001 MAXWELL MEDIA AWARDS AND RECEPTION Honoring Excellence in News Coverage of the Cable Telecommunications Industry and presented by Paul Maxwell – Sponsored by A&E Television Networks & The History Channel 2002 Recipients: Steve Caulk, Business Writer, Rocky Mountain News David Lieberman, USA Today Tuesday – March 12, 2002 7:30 a.m. – 5:30 p.m. -- Registration Open 9:00 a.m.– 10:40 a.m.– GENERAL SESSION Part I: Cable Industry Keynote Address Robert Sachs, President & CEO, National Cable & Telecommunications Association The Honorable Kevin J. Martin, FCC Commissioner (invited) Part II: Communications and Messaging Under Intense Media Pressure Moderator: Judy Woodruff, CNN correspondent and host of "Inside Politics" Participants: Victoria Clarke, Assistant Secretary of Defense for Public Affairs Karen Dunn, Press Secretary, Senator Hillary Rodham Clinton Mike Luftman, Vice President Corporate Communications, Time Warner Cable Dick Martin, Executive Vice President-Public Relations, Brand Management and Employee Communications, AT&T Corporation 10:40 a.m. – 11:00 a.m. – Refreshment Break 11:00 a.m.– 12:15 p.m. -- CONCURRENT SESSIONS A. (Community Relations ) -- Building Programmer-Operator Programs Through Collaboration—A Working Session II Programmers and operators come together in multiple small groups to review future programmer community affairs. MSOs are invited to improve, critique and collaborate with their programming colleagues on programs that are still in development. The goal of the workshops is to produce programs more tailored to the needs and interests of both operators and programmers. Wear your thinking cap and be prepared to get your hands dirty. Participants will be grouped into mini-task forces of no more than twelve participants. Up to six groups will each look at one program and provide input on subject, local co-sponsorship opportunities, media, on-site promotion, metrics for success and all the other elements necessary for an award-winning local initiative. Participation is limited, so don’t be left out. Moderators: Dan Garfinkel, Executive Director of Communications, AT&T Broadband Nancy Larkin, Vice President, Marketing & Development, FoxSports New England Participating Networks: Black Entertainment Television INSP / i-Lifetv International Channel Networks Lifetime Television NBC Cable Networks Turner Broadcasting System, Inc. Wisdom Television B. (Government Relations) -- Local Franchising, Overbuilders & Hot Issues Impacting You Your service is impeccable, your customers never complain, your franchising authority sends you thank you letters everyday, and the press only prints insightful and complimentary stories about your business. Yet, there are issues brewing that could heat up quick. Is the competition being treated more favorably? What is the future of franchising? Get the answers to these questions and more. Look into the future with the experts. Moderator: Frank Lloyd, Partner, Mintz, Levin, Cohn, Ferris, Glovsky & Popeo Participants: Scott Broyles, Vice President, Public and Government Affairs, Cox Communications Northern Virginia Bill Ferry, Regional Director, Government Relations, Charter Communications—Gulf Coast Region Elizabeth (Libby) Beaty, Executive Director, National Association of Telecommunications Officers and Advisors (NATOA) C. (Media Relations) -- Knowing Your Media Targets and Tailoring Your Message To Them A never-ending task of the public relations executive is to identify your media targets and tailor your messages to each. This panel seeks to offer a broad overview on this topic from various industry and media perspectives. Know your targets plus your message and tailor it to each individual media target. Moderator: Peggy Ballard, Vice President, Strategic Communications Scientific Atlanta, Inc. Participants: Ellen East, Vice President, Communications and Investor Relations, Cox Communications Steve Geimann, Team Leader, Media/Telecom, Bloomberg News David Rubinger, Senior Vice President and Director Media Relations, Ketchum Jim Weiss, Senior Vice President, Public Relations, Turner Broadcasting System, Inc. 12:30 p.m.– 2:00 p.m. – KEYNOTE LUNCHEON The Art of Communications and Messaging Sponsored by AT&T Broadband and NBC Cable Networks Chris Matthews, MSNBC, host of "Hardball with Chris Matthews" 2:10 p.m.– 3:30 p.m. -- Technology General Session – Bytes and Bites Leading industry experts review the newest and hottest products and services offered by operators and programmers. Learn the how and what you need to know to communicate the value of these new offerings – and how they will change your customers' lives! Moderator: Walter Mossberg, Personal Technology Columnist Wall Street Journal Speakers: Vince Izzo, Director of Advanced Home Services, Motorola, Gerard Kunkel, President, Worldgate Raymond Drewry, Chief Technology Officer, Liberate Technologies 6:00 p.m. – 6:30 p.m. -- PRESIDENT’S RECEPTION Sponsored by Turner Broadcasting System, Inc. 6:30 p.m. – 10:00 p.m -- BEACON AWARDS DINNER & CEREMONY (Black-Tie Optional) Co-Sponsored by MultichannelNews Master of Ceremony: Mo Rocca, Comedy Central Sponsored by Comedy Central 10:15 p.m. – 12:00 a.m.-- BEACON BASH -- Sponsored by VH1 Wednesday – March 13, 2002 8:15 a.m. to 9:30 a.m. -- GENERAL SESSION / Breakfast Joint Session of FORUM 2002 & NCTA Key Contacts The Honorable Anna Eshoo (invited) United States House of Representatives Moderator: Susan Swain, Executive Vice President & Co-COO C-SPAN Networks 9:40 a.m. to 10:40 a.m. -- GENERAL SESSION – Winning Local Partnerships -The McDonalds Way -The Ronald McDonald House Charities Speaker: Marty Coyne, Vice President, Ronald McDonald House Charities Moderator: Susan Swain, Executive Vice President & Co-COO C-SPAN Networks CONCLUSION OF FORUM 2002 – 11:00 A.M. GO TO HILL OR FCC FOR APPOINTMENTS – MADE PRIOR TO COMING TO D.C. 12:00 p.m. – 6:00 p.m. -- CTPAA Strategic Planning Committee Meeting FORUM 2002 Sponsors: A&E Television Networks & The History Channel – Maxwell Media Awards AT&T Broadband – Tuesday Luncheon BET – Hotel Room Keys CableFAX Daily – Fax Promotions Comcast Cable Communications – Beacon Program Comedy Central – Beacon Awards Gala Entertainment Cox Communications – Monday Luncheon Discovery Communications – Monday Luncheon Hallmark Channel – Conference Agenda Program Liberate Technologies – Monday Refreshments Motorola, Broadband Communications Sector – Conference Note Pads/Pens MultichannelNews – Beacon Awards MultichannelNews – Marketing & Advertising Support NBC Cable Networks – Tuesday Luncheon Renegade Productions – Video Production Services TechTV -- Lanyards Time Warner Cable – Opening Reception and Silent Auction Turner Broadcasting System – President’s Reception Turner Broadcasting System – Tote Bags VH1-- Beacon Bash Worldgate – Tuesday Refreshments