HANOI UNIVERSITY
FACULTY OF MANAGEMENT AND TOURISM
Course Outline
MGT 201
INTRODUCTION TO MANAGEMENT
SUMMER- 2015
Faculty of Management and Tourism
Km 9, Nguyen Trai Road, Thanh Xuan, Hanoi, Vietnam
Phone: (84) 043 55 33 560
Website: http://web.hanu.vn/fmt/
Faculty of Management and Tourism
Course details
Course name
Introduction to Management
Unit code
MGT201
Units of credit
5
Study length
15 weeks
Year
Summer 2015
Prerequisite/Co requisite
None
Suggested study commitment
Approximately 6 hours per week
Course Coordinator
Minh Hieu Nguyen T.
Contact details
R. 201, Building C
Tel: (04) 55 33 560
E-mail: hieuntm@hanu.edu.vn
The Course outline contains important information. Please ensure that you read it carefully. It is also
strongly recommended that you keep this copy of your Course outline for future reference.
Course aim/rationale
The purpose of this course is to expose you to a widely accepted body of knowledge regarding the
management of organizations, to set your study of this body of knowledge in today’s dynamic environment
and to emphasize the practical application of the course matter, thus mixing the theory and the practice of
management in an active learning approach. The course is intended to be an enjoyable and challenging
introduction to the principles of management. The aim is to cover a wide variety of interesting and
contemporary management topics at a “just below the surface” level sufficient to provide students with the
vital information they need to know about management.
The terms dynamic, interesting, contemporary are intended to convey an appreciation that at the dawn of
the 21st Century, multinational markets and global competition; the explosive force of technology; the
cultural and social diversity of an increasingly educated and aware work force; the emphasis on
environmental awareness, social responsibility and ethical management behaviour are radically changing
the world of business and its management. In such an environment only those organisations whose
managers learn from their experiences and adapt to suit their dynamic environment will be the most
successful. You must therefore appreciate that, despite the existence of weighty managerial literature
presenting theories, principles and concepts as prescriptions for good management, you will need to
synthesise your own approach which will be totally dependent on your specific environment and will need
to change as characteristics of that environment change. Hence, as a program of study this Course adopts a
managerial perspective which emphasises the practical applications of the concepts and theories discussed.
Course objectives
The specific objectives of this Course are to introduce you to ways of describing, analysing, explaining,
and managing the problems and issues faced by managers in relation to:


The challenges of management; organisational culture and environment (specific, general and
global).
The functions and processes of problem solving, decision making, organisational planning,
structure, co-ordination change and innovation.
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

Faculty of Management and Tourism
Understanding the influence and significance of, motivation, leadership, communication and the
foundations of organisational control, information systems and operations management.
The preparation of management related documents which are professionally formatted, soundly
developed from a conceptual and practical point of view and accurately and completely referenced
to the AGPS Harvard style
Course materials
This is a foundation course, and study materials are kept to a minimum to allow you to learn them
thoroughly. You are encouraged to avoid the danger of giving this course only a superficial treatment as in
the long term this may disadvantage you. Aim at spending most of your time studying your text and support
that with further reading. By reading business articles in newspapers and magazines, you may be able to see
illustrations of the management theory you are currently studying and thus be able to link the theory with
actual practice. You should look for examples of the concepts you are studying in any workplace or
organisational setting.
Textbook: You must have access to the following book:
Robbins, S.P. and Coulter, M., 2009, Management, 10th Ed., Pearson, Upper Saddle, New Jersey 07458.
Additional material:
Thompson, A. A., Strickland III, A., J. & Gamble, J., 2007, Crafting and Executing Strategy – The Quest
for Competitive Advantage, Concepts and Cases, 15th Ed., McGraw Hill, International edition, page 51,
134-135
Robbins, S. P., Judge, T. A., 2011, Organizational behavior, 14th Ed., Prentice Hall, New Jersey 07458,
page 153 - 155
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Faculty of Management and Tourism
Course structure
The structure of this Course for on-campus students comprises one 2.5 class hours lecture per week and
one 2.5 class hours tutorial per week
Proposed weekly schedule:
Section
1
Topic
Content
Readings &
Activities
Part A: Introduction and Overview
- Course Introduction
Introduction to
Quiz, case
Management
study,
and
discussion
1. Who are managers?
Organization 2. What is management?
3. What do managers do?
4. What is an organization, and how is the concept of an
organization changing?
5. Why study management?
Activities: Work on hand out
Organizational 1 Contrast the actions of managers according to the
Culture and
omnipotent and symbolic views.
Environment: 2 Discuss the characteristics and importance of organizational
The Constraints culture.
3 Describe current issues in organizational culture.
4 Identify the features of the specific and general
environments.
Activities: Work on hand out
2
Decision
Making: The
Essence of the
Manager’s job
Part B: Planning
1 Describe the eight steps in the decision-making process.
2 Explain the three ways managers make decisions.
3 Classify decisions and decision-making conditions.
4 Describe different decision-making styles and discuss how
biases affect decision making.
5 Identify effective decision-making techniques.
Quiz, case
study,
discussion
Activities: Work on hand out
Foundations of 1 Define the nature and purpose of planning.
Planning
2 Classify the types of goals organizations might have and the
plans they use.
3 Compare and contrast approaches to goal setting and
planning.
4 Discuss contemporary issues in planning
Activities: Work on hand out
3
Strategic
1 Define strategic management and explain why it’s important. Quiz, case
Management 2 Explain what managers do during the six steps of the
study,
strategic management process.
discussion
3 Describe the three types of corporate strategies.
4 Describe competitive advantage and the strategies
organizations use to get it.
5 Discuss current strategic management issues.
Activities: Work on hand out
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Faculty of Management and Tourism
Organizational 1 Describe six key elements in organizational design.
Structure and 2 Identify the contingency factors that favor either the
Design
mechanistic model or the organic model of organizational
design.
3 Compare and contrast traditional and contemporary
organizational designs.
Activities: Work on hand out
4
Human
Resource
Management
o What is Human Resource Management
o Why HRM is important
o Functions of Human Resource Management
Quiz, case
study,
discussion
Activities: Work on hand out
Managing
Change and
Innovation
1 Compare and contrast views on the change process.
2 Classify types of organizational change.
3 Explain how to manage resistance to change.
4 Discuss contemporary issues in managing change.
5 Describe techniques for stimulating innovation.
Quiz, case
study,
discussion
Activities: Work on hand out
5
Part D: Leading
Foundations of 1 Identify the focus and goals of organizational behavior.
Behavior
2 Explain the role that attitudes play in job performance..
3 Describe perception and factors that influence it.
4 Discuss learning theories and their relevance in shaping
behavior.
5 Discuss contemporary issues in organizational behavior
Quiz, case
study,
discussion
Activities: Work on hand out
Understand
Group and
Team
1 Group and Group Behavior
2. Turning Groups into Effective Teams
3. Global Teams and Social Networks
Quiz, case
study,
discussion
Activities: Work on hand out
6
Motivating
employees
1 Define motivation.
2 Compare and contrast early theories of motivation.
3 Compare and contrast contemporary theories of motivation.
4 Discuss current issues in motivation.
Quiz, case
study,
discussion
Activities: Work on hand out
Leadership
1 Define leader and leadership.
2 Describe modern views of leadership.
3 Discuss contemporary issues affecting leadership.
Quiz, case
study,
discussion
Activities: Work on hand out
7
Part E: Controlling
Foundations of 1 Define control and the control process
Control
2 Controlling for organizational performance
Quiz, case
study,
discussion
3 Tool for control in organization
Activities: Work on hand out
7
5
Revison
Final Exam
Revision
Final Exam
Remark: Revision Questions should be prepared before attending the class. Tutors may have additional
requirements in this section.
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Faculty of Management and Tourism
Assessment
Assessment for the subject includes the following items:
No
1
2
Item
Internal Assessment
Class participation
Quiz
Case study
Final exam
Total
Weight
50%
10%
20%
20%
50%
100%
Hurdle: To pass this subject, students must achieve 50% or higher in the Final Examination and a total
result of 50% or higher as well.
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