Carolyn Barco Dequito Flat #202 Truth Bldg. Doha Jadeed Doha, Qatar Tel no. 4414-9681/ Mobile no. +97466792270 Email:CarolynDequito@yahoo.com _____________________________________________________________________________________ JOB OBJECTIVE: To be involved in a firm where I can use my knowledge and skills, as well as develop the same for the success and benefit of Company and chosen career. WORK EXPERIENCE: Position Held: Customer Care Specialist/Operation Sales Specialist/ Sales Product Training Associate/Boardwalk Satellite Training Associate (OIC-BWSO-Associate) Company: BOARDWALK BUSINESS VENTURES INC. BOARDWALK CAVITE BRANCH-PHILIPPINES Nature of Business: Direct Selling/Networking Company Date: June 20, 2006-October 02, 2013 Overall-in charge when Manager is not in office. Attend trainings and seminars at Main Office. Hold meetings with the Managers at the Main Office monthly. Troubleshoot every customer complaints and forward to concern (Sales to Operation) Department. Ensure Checklist is updated, complete and maintain, for a systematic ready reference. Inventory of Marketing Paraphernalia’s Encode Daily Sales Report Inform the Manager’s regarding the total adjustment and recruits of customer’s daily. I Make Request for Manager’s qualifiers for reactivation of dealer’s. Cashiering Multi- tasking. Monitor Branch cleanliness, orderly and tidiness. Monitor employees standard grooming. Control and check employee prescribed uniform and I’d properly With knowledge in computer particular Microsoft Office (Excel , Word ,Power point) TRAININGS/SEMINARS ATTENDED: TRAINING TITLE DATE OF TRAINING Core Competency of Network Professional (Networking) 04/29/13 Ereneta Training The Trainers 04/30/13 Customer Service Culture (Yes I am Empowered) 05/27/13 Position Held: Company: Nature of Business Date: FACILITATOR Ms. Ma.Antonia Ms. Richelle Mendoza Ms. MickeyFuentabella Encoder JUBILEE DISTRIBUTOR INC. Manggahan , Gen . Trias Cavite, Philippines Distributor Products of Unilever Philippines October 22, 2005 to June 06,2006 Check and Monitor the availability of all the stocks of Unilever thru inventory. Monitor the client satisfaction by giving good service thru the product they requested. Make request the unavailable stocks immediately. Can make suggestion or actions to the Managers to the benefits of both parties Hold meetings with the Managers. Make visits to Clients upon inventory to know the availability of stocks and its status. Position Held: Company: Nature of Business: Date: Telemarketer CITIFINANCIAL CONSUMER LOAN CENTER Cash Loan Center July 25,2005-September 08,2005 Contact Business or private personnel thru telephone. Explain & answer the customer regarding the products offered; Cash loan. Accept the requirements from the customer and process immediately. Make feedback to the status of customers. Record prospective customer name, address, and contact nos. Hold meetings with the Managers. Position Held: Company: Nature of Business: Date: area. Production Controller YU JIN OPTICAL ELECTRONICS INC. (Managed by KOREAN PERSONNEL) Laser pick –up assembly (DVD,CDRW,CDROM,XBOX) September 24,2001-September 30,2003 Check and Monitor all Operators. Control and check the prescribed uniform and I’ds properly worn inside the production Check all the parameters and checklist involved in production updated. Accomplish Line Patrol Summary Report (whole production) every end of the day. Prepare daily tactime records of all operators according to their process. Make a Line of Balance (LOB) Using graph. Position Held: Company: Nature of Business: Date: Cashier SM BACOOR BRANCH Department Store April 29,2001-September 22,2001 Encode Daily Sales report. Transact all kinds of Bank Card,Credit Cards,Gifts Cheque(Visa Card,Master Card,Megalink,JBC Card,RCBC Card, Equitable Bank Card,BPI ,BDO,Metrobank). Identify the Fraud Cards or ATM. After transactions make sure it sure the reports are all updated, before return to the office. Hold meetings with the supervisor and manager regarding shortages and overages; necessities relative to the production. Operate POS Machine (Point of Sale) Position Held: Nature of Business Date: Warehouse Clerk SJ PHILIPPINES INC. Garments Factory September 05,2000- March 19,2001 Check and Monitor Stocks on warehouse. Inform the team leader regarding the availability of stock. If no longer available the stock, Make sure that it was already requested and reported to the main office. Updates report Daily. Hold Meeting with the team leader and Managers. PERSONAL DATA: Age Place of Birth Date of Birth Civil Status Height Weight Skills 34 Pasay City December 22,1979 Single 5’5 165 lbs. Computer Literate (Microsoft Office, Excel, Word and Powerpoint ) EDUCATIONAL BACKGROUND: DEGREE Bachelor of Science Commerce-Major in Management Imus Institute Imus, Cavite Philippines 2000 I certify that the above statement is true and correct. Carolyn Barco Dequito Signed