CAMBA, LAURENCE CHLOE MUNDIA BLK 10 LOT 35 PHASE 4 SPRINGVILLE HEIGHTS MOLINO, BACOOR, CAVITE PHILIPPINES (632) 772-2172, (63) 915-4548817 LAURENCECHLOECAMBA@YAHOO.COM JOB TITLE: DEPARTMENT SUPERVISOR/ CUSTOMER SERVICE MANAGER OBJECTIVE: Obtain a position as a team leader in a people-oriented organization where I can maximize my customer-service experienced, and ensure guest satisfaction through delivery of excellent service and quality to customers. To ensure the basic key responsibilities are implemented which are the, quality, service cleanliness and hospitality. Exceeding the goals, where the sales, profitability and people development where utilized. SKILLS: Deep knowledge of computer skills such as word, power point, excel, outlook etc. Able to handle the people very calmly and effectively. Exceptionally good in interpersonal and communication skills. Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Resourceful team player who excels at building trusting relationships with customers and colleagues. Proven record of reliability and responsibility. Remain calm and professional throughout critical incidents. Strong analytical skills, capable of assessing conditions and implementing appropriate intervention. Possess special sensitivity to meeting diverse needs in varied situations. Relate well to people from a variety of cultures. Able to conceptualize and implement attainable sales and local store marketing strategies With Proven track record in meeting sales targets and service quality standards With effective leadership and management skills Proficient in oral and written English communications skills Reliable, results-driven and trustworthy EMPLOYMENT HISTORY: Admitting Clerk/ Receptionist Sept. 20, 2010 – July 31, 2011 Las Piñas Doctors Hospital 8009 J.I. Aguilar Avenue Pulang Lupa 2 Las Pinas Metro Manila, Philippines SEMINARS ATTENDED: “ISTIV – Productivity Awareness Program 5s of May 11, 2011 Good Housekeeping and Continuous Quality Improvement (CQI)” Las Piñas Doctors Hospital Inc. 8009 J.I. Aguilar Avenue Pulang Lupa 2 Las Pinas Metro Manila, Philippines EDUCATIONAL BACKGROUND: Primary 1996 -2002 Crest View Academy 184 Queen’s View St. Queen’s Row Subdivision, Bacoor,Cavite Philippines Secondary 2002 - 2006 Statefields School Incorporated National Road, Molino III Bacoor, Cavite Philippines Tertiary 2006 - 2010 Manila Doctors College Bachelor of Science in Nursing President Diosdado Macapagal Boulevard, Metropolitan Park, Pasay City Philippines Reference available upon request.