West Fargo Funnel Functional Exercise Emergency Operations Center Management Exercise Evaluation Guide Exercise Evaluation Guide Submittal As the evaluator you will need to submit your Observations, Recommendations and Performance Ratings into the ONX System following the completion of the exercise. Following the exercise access www.onxsystem.com then login using your USER NAME and PASSWORD. Once you have logged in click on the West Fargo Funnel Exercise listed under the header “Your Exercises” in the upper left hand corner. You will then be able to access an electronic version of the Exercise Evaluation Guide to submit your observations, recommendations and performance ratings. HSEEP Exercise Evaluation Guide: Emergency Operations Center Management 1 Disaster Resistant Communities Group – www.drc-group.com Emergency Operations Center Management Capability Description: Emergency Operations Center (EOC) management is the capability to provide multi-agency coordination (MAC) for incident management by activating and operating an EOC for a pre-planned or no-notice event. EOC management includes: EOC activation, notification, staffing, and deactivation; management, direction, control, and coordination of response and recovery activities; coordination of efforts among neighboring governments at each level and among local, regional, State, and Federal EOCs; coordination of public information and warning; and maintenance of the information and communication necessary for coordinating response and recovery activities. Activity 1: EOC Activation Task / Observation Keys Performance Staff assigned to the EOC understands activation process and appropriate actions when activated. Strong Adequate Unsure Non-Existent Not Applicable Weak Strong Adequate Unsure Non-Existent Not Applicable Weak Strong Adequate Unsure Non-Existent Not Applicable Weak 1.1 Observations: Improvement Recommendations: EOC staff has been appropriately assigned to a notification group. All contact information is current. 1.2 Observations: Improvement Recommendations: 1.3 EOC facility is appropriately equipped with resources and equipment for each EOC position. EOC layout makes sense based on roles assigned and staffing levels. Observations: Improvement Recommendations: HSEEP Exercise Evaluation Guide: Emergency Operations Center Management 2 Disaster Resistant Communities Group – www.drc-group.com Activity 2: EOC Tactical Operations Task / Observation Keys Performance Establish organization/operation of EOC. Strong Adequate Unsure Non-Existent Not Applicable Weak Strong Adequate Unsure Non-Existent Not Applicable Weak 2.1 Observations: Improvement Recommendations: Ensure that all emergency support functions (ESFs) or EOC positions are staffed. Informed and trained staff arrive in a timely manner 2.2 Staff have access to materials that support operations (e.g., plans, procedures, resources and accounted for in the incident management structure) Observations: Improvement Recommendations: HSEEP Exercise Evaluation Guide: Emergency Operations Center Management 3 Disaster Resistant Communities Group – www.drc-group.com Activity 3: Gather and Provide Information Activity Description: Upon establishing EOC/MACC/IOF operations, gather, organize, and document incident situation and resource information from all sources to maintain situational awareness within the EOC/MACC/IOF, and horizontally and vertically within the National Incident Management System (NIMS). Task / Observation Keys Performance Verify that all participating public safety-related Communication Centers, serving the EOC/MACC/IOF directly or indirectly, have established communication links with the EOC/MACC/IOF. Voice 3.1 Data/Video Redundancy and back-up procedures Sustainability of high usage for duration of incident Back-up facilities are operationally functioning and accessible Strong Adequate Unsure Non-Existent Not Applicable Weak Strong Adequate Unsure Non-Existent Not Applicable Weak Strong Adequate Unsure Non-Existent Not Applicable Weak Observations: Improvement Recommendations: 3.2 Monitor communications and information systems. Communication and information systems (television, radio, print, internet) are monitored for public reaction to response efforts and integrated into SITREPs Information analyzed for purpose of identifying additional response-related issues that need to be addressed and forwarded through the command structure for feedback Observations: Improvement Recommendations: Collect, analyze, and disseminate information and intelligence. 3.3 Observations: Improvement Recommendations: HSEEP Exercise Evaluation Guide: Emergency Operations Center Management 4 Disaster Resistant Communities Group – www.drc-group.com Activity 4: Identify and Address Issues Activity Description: Upon receiving information, assess and identify current and anticipated resource shortages, technical support issues, community/public affairs, and key policy decisions needed across all capabilities, and provide to the applicable agency, function, jurisdiction or multi-agency coordination entity for resolution. Task / Observation Keys Performance Identify and elevate needs/issues up the chain of command as needed, while tracking status. Personnel and equipment challenges 4.1 Legal and regulatory Policy Interoperability Political, social, and economic sensitivities Strong Adequate Unsure Non-Existent Not Applicable Weak Observations: Improvement Recommendations: Activity 5: Prioritize and Provide Resources Activity Description: Upon identification of need/issues, establish priorities, provide strategic direction, coordinate and resolve multi-agency resource issues, and provide resources. Task / Observation Keys 5.1 Performance Facilitate resolution to legal, policy, political, social, and economic sensitivities of the affected jurisdiction as they impact response and recovery operations. Resources are allocated to minimize/address sensitivity issues Resolution facilitated among affected parties Issues are identified for elevation to a higher level for decision, if needed Resolution of issue implemented, communicated, monitored, at all levels Strong Adequate Unsure Non-Existent Not Applicable Weak Observations: Improvement Recommendations: HSEEP Exercise Evaluation Guide: Emergency Operations Center Management 5 Disaster Resistant Communities Group – www.drc-group.com Activity 6: Support and Coordinate Response Activity Description: Once requested, provide resource, technical, and policy support to the Incident Command by coordinating the actions of off-site agencies, organizations, and jurisdictions, implementing MAAs, and requesting higher-level assistance. Task / Observation Keys 6.1 Performance Coordinate resource logistics and distribution. Local, Regional, State, and Federal transport assets coordinated at all levels Resources prioritized for movement and decisions communicated to all levels Resource movement (air, ground, sea) into and around affected areas coordinated All resources tracked Strong Adequate Unsure Non-Existent Not Applicable Weak Strong Adequate Unsure Non-Existent Not Applicable Weak Observations: Improvement Recommendations: 6.2 Support identification and determination of potential hazards and threats including mapping, modeling, and forecasting. Assists with mapping (e.g. impacted area, affected population) Assists with modeling (e.g. plume, dose projections, evacuations) Assists with forecasting (e.g. weather) Observations: Improvement Recommendations: HSEEP Exercise Evaluation Guide: Emergency Operations Center Management 6 Disaster Resistant Communities Group – www.drc-group.com