RESEARCH MEDICAL CENTER Policies and Procedures Policy # PI secretary will assign Policy Title: Domestic Violence – Intimate Partner Violence – The Bridge Program Replaces Policy #:Really important! Include the prior policy Effective Date: name or number. If it is a new policy, state new. Will be added by PI after approval processes are complete. Policy Owner: Cyndi Johnson, CNO ext. 4379 Approved by: Other Committee approval obtained. For example Date Revised: 10/15/2009; Ethics may review Code Blue, but the Critical Care Committee owns it.) Responsible Committee: Type: Hospital Wide Manual 02/17/2004; 06/30/2000 Date Retired: Double click on the box to check. Must be one of the 5 manuals: 1. Collaborative and Multidisciplinary Policy and Procedures; 2. Patient care Policy and Procedures; 3. Human Resources Policy and Procedures; 4. Environment of Care Policy and Procedures (includes Safety); 5. Disaster Recovery Policy and Procedures. Department Specific Limited to: Radiology, Laboratory, Pharmacy, and Radiation Oncology. It is very important that you fill out the header completely. I. Purpose Statement: To provide a guideline to identify and assess patients who are possible victims of abuse or neglect and treat the special needs relative to domestic violence. II. Policy Title: Domestic Violence – Intimate Partner Violence III. Policy Owner: Cyndi Johnson IV. Definitions: Domestic Violence/Intimate Partner Violence (IPV): Domestic Violence is a pattern of assaultive and coercive behaviors that can include physical injury, the threat of physical injury, psychological abuse, sexual assault, progressive social isolation, stalking, deprivation, intimidation, and threats. These behaviors are perpetrated by someone who is, was, or wishes to be involved in an intimate or dating relationship with an adult or adolescent and are aimed at establishing power and control over the other. The Bridge Program: The Bridge Program is a twenty-four hour a day, hospital advocacy program for Domestic Violence/Intimate Partner Violence operated by Rose Brooks Center. The program provides domestic violence support and resources including shelter referrals, community resource information, orders of protection, legal assistance, safety planning, and follow-up referrals and support. The Bridge Program provides crisis intervention services with referrals to in-house and community resources for ongoing assistance. Page 1 of 4 V. Policy: Research Medical Center will utilize a house-wide comprehensive approach to address the needs of patients who are experiencing or have experienced domestic violence. This comprehensive approach includes: 1. Universal Screening 2. Referral of Victims 3. Documentation 4. Training for Clinical Staff 5. Reporting requirements 6. Patient Safety Procedures VI. Procedure: During the process of assessing an adult who presents with an injury, all staff interacting with the patient should evaluate the patient for signs and symptoms of possible domestic abuse. 1. Screening a. All patients should be screened for domestic violence regardless of their cultural background. b. In the case of domestic violence, “adult” is classified as age fourteen years and older because the individual could be experiencing dating violence. If child abuse is suspected a social work consult should be initiated. c. Before screening for domestic violence, it is essential to create an environment of safety and privacy. Therefore, all screening should take place apart from patient’s partner and family, if possible. The clinical staff completing the Department Initial Assessment forms is responsible for screening the patient for domestic violence by asking the following questions, which are part of the assessment Because violence affects so many people, we at Research ask all of our patients just a few questions about violence in their lives: 1) Are you in a situation where a family member, caretaker, current or former partner (boyfriend, girlfriend, spouse) is calling you names, or has threatened you in ways that make you feel uncomfortable or afraid? 2) Have you recently been hit, kicked, pushed, strangled, threatened, or otherwise hurt by a family member, caretaker, your current or former partner (boyfriend, girlfriend, spouse)? 3) Do you feel unsafe returning home? If the patient answers “yes” consult Bridge Program at 816-545-4700. d. Referral a. If the patient answers “yes” to questions number of the domestic violence screening questions in the Department Initial Assessment forms the clinical staff person performing the assessment should make an automatic referral to the Bridge Program. Page 2 of 4 1. The referral to the Bridge Program can be made 24-hours-a-day, 7 days-a-week by calling 816-545-4700. Response time: The Bridge Advocate should call the referring individual to confirm within 30 minutes. If the Bridge Advocate does not call to confirm within 30 minutes please call the hotline (816-545-4700) back to notify them that you have not received a confirmation call. A Bridge Advocate should be at the hospital within 45 minutes and no later than 1hour after the original hotline call is made. If you are having difficulty accessing services please call: Bridge Program Coordinator: Pager-816-818-5918 Rose Brooks Shelter Office-816-861-6100. Ask for the coordinator or the director to call hospital immediately. 2. The Bridge Program Advocate will meet with the patient to obtain consent for Bridge Program services. a. If the patient consents, the advocate will provide Bridge Program services. b. If the patient does not consent, the advocate will honor the patient’s wishes. 3. The Bridge Program Advocate will communicate any important information from the assessment to the referring clinical staff member. Documentation All relevant historical items should be recorded on the chart in descriptive rather than judgmental terms, and using the patient’s own words whenever possible. A precise description of the location and appearance of lesion should be recorded. Photography may be considered, pursuant to standard hospital policy. 1. Rose Brooks has a camera stored in the safe at security dispatch center. Rose Brooks advocate will take pictures and document photos on Rose Brooks photography form along with chain of custody documentation form. Photos will be kept and stored on site at Rose Brooks Center not placed in medical records. 2. Rose Brooks Advocate will document on Bridge Program Intake Form and documentation will be stored on site and Rose Brooks Center, not in medical records. 3. Clinical staff should document carefully the patient’s response and injuries, using the patients own words when possible. Clinical staff should also document that a referral was made to The Bridge Program. Ongoing Evaluation 1. At any time during the patient’s hospitalization if the patient discloses they are in a domestic violence situation, a consult will be initiated to the Rose Brooks Bridge Program (see referral section). Page 3 of 4 2. If a member of the health care team suspects the patient is a victim of domestic violence, the health care provider will inform the patient of the Bridge Program services and offer to make a consult. Advisory Alerts: Advisory Alerts are issued by government agencies; they may include recalls or changes in policy/procedure recommended as a result of injury or injury potential. Example: JCAHO issued an advisory alert regarding the use of PCA, “PCA by Proxy”. This is referenced in our PCA policy. References: 1. Family Violence Prevention Fund (2004). National consensus guidelines on identifying and responding to domestic violence victimization in health care settings, Family Violence Prevention Fund; San Francisco (CA): Feb 1. 70 p. Signatures: Kevin Hicks Chief Executive Officer Cyndi Johnson, RN Chief Nursing Officer Page 4 of 4