UNIVERSIDAD DE ESPECIALIDADES ESPIRITU SANTO
INTERNATIONAL COLLEGE
INTERNATIONAL CAREERS PROGRAM
SYLLABUS
CLASS:
Management of
Information Systems
PREREQUISITE(S): Computer Science I or II
PROFESSOR:
Vicente Maldonado
BIMESTER:
Fall 2
CODE: SIG301
CREDITS: 3
CODE: COM 101, or COM 160
SCHEDULE: 20h50 – 22h10 CLASSROOMS:
HOURS OF HOMEWORK: 96
1. COURSE DESCRIPTION
This course is an introduction to management information systems (MIS) that undergraduate
and MBA students will find vital to their professional success.
The course is founded on the premise that information systems knowledge is essential for
creating competitive firms, managing global corporations, adding business value, and providing
useful products and services to customers.
Companies are relying on Internet and networking technology to conduct more of their work
electronically, seamlessly linking factories, offices, and sales forces around the globe. The digital
integration both within the firm and without, from the warehouse to the executive suite, from
suppliers to customers, is changing how we organize and manage a business firm. Ultimately,
these changes are leading to fully digital firms where all internal business processes and
relationships with customers and suppliers are digitally enabled. In digital firms, information to
support business decisions is available any time and anywhere in the organization.
The course content strikes a balance between the theoretical and the practical. Students will
engage in hands-on learning projects, problem-solving and use application software, web tools,
and analytical skills to:
 Analyze a supply chain
 Identify opportunities for knowledge management
 Analyze the return on investment for a new employee training system
 Perform competitive analysis
 Redesign a database for customer relationship management
2. GENERAL METHODOLOGY
The course will have a number of components, including lectures, software demonstrations,
hands-on work with the computers, quizzes, homework, and exams.
 Each class begins with a brief summary of the previous lecture.
 A daily lecture and PowerPoint presentation to highlight and elucidate the readings.
 Interspersed student involvement exercises and discussions.
 A summary of the main points.
Technology
 Lectures are given with the support of PowerPoint and a Projector.
 Students access the internet in most classes as part of the student involvement exercises.
 Each student works with a fully networked computer using the Windows XP operating
system and Microsoft Office XP software suite.
3. CLASS SCHEDULE AND WORKLOAD BREAKDOWN
CONTENT
Partial
Week /
Chapter
Day
DATE
HOMEWORK
Practical
Topic
Theoretical Topic
Reading Case Study
pages Assignments
Managing the Digital Firm
1 Why Information Systems?
1
2 Contemporary Approaches to Info Systems
1-35
Shop-Ko and
Pamida:
Systems
Triumph or
Tragedy?
36-71
Can Info
Systems save
US Steel?
72-109
What
happened to
Kmart?
Toyota's Grand
Vision, Shopko
& Pamida
3 Toward the Digital Firm
4 Learning to use Info Systems
5 Case Study Analysis
Information Systems in the Enterprise
6 Major Types of Systems in Organizations
2
Fast Track
Fashions at
Zara
7 Systems from a Functional Perspective
8 Enterprise Applications
9 Case Study Analysis
Information Systems, Organizations, Management, & Strategy
1
10 Organizations & Information Systems
3 11 The changing role of Info Systems in Organizations
12 Managers Decision Making, Business Strategy, & Info Systems
Flextronic's
Strategic
Supply Chain
13 Case Study Analysis
E-Business and E-Commerce
14 E-Business and E-Commerce & The Emerging Digital Firm
4
15 E-Business and E-Commerce & The Digital Firm
Telefónica S.A.
110-143
goes digital
16 Management Challenges & Opportunities
How much can
the internet
help GM?
17 Case Study Analysis
MID-TERM TEST
18
Ethical & Social Issues in the Digital Firm
19 Understanding Ethical & Social Issues related to Systems
5
20 Ethics and the Moral Dimensions of Info Systems
21 Case Study Analysis
BT Cellnet
tests the
waters for
spamming
The FBI and
Digital
144-176 Surveillance:
How far
should it go?
Managing Hardware & Software Assets
22 Computer Hardware & Info Systems Infrastructure
6 23 Categories of Computers & Computer Systems
2
24 Types of Software, Managing Hardware and Software Assets
25 Case Study Analysis
Consolidating
Bank of
servers: A
America (Asia)
180-217 wise more for
Upgrades its IT
Mary Kay
Infrastructure
Inc.?
Managing Data Resources
26 Organizing Data in a traditional file environment
7
27 The database approach to data management
28 Creating a database environment, Database Trends
29 Case Study Analysis
30
FINAL TEST
Singapore’s
tourism board
learns to
218-247
manage its
data
Harrah's Big
Database
Gamble
4. EVALUATION
Midterm Exam: 35%
Final Exam:
35%
Cases-Study: 30%
6. CLASSROOM POLICIES
Come to every class prepared:
 Read the chapter before it is covered in class.
 Bring a floppy disk / USB flash memory – for in-class daily backup.
 Use a university email account for sending projects, where possible
All tardies and absences are treated in accordance with University Policy:
 Automatic Failure occurs when more than 6 absences have accumulated.
 All absences are counted whether there is an excuse or not.
 Entering within the first 5 minutes is counted as a Tardy.
 Entering after 5 minutes counts as an absence.
 3 Tardies equals 1 absence.
 All cellular phones are to be turned off and kept out of sight during class.
 Cellular phone use in class will be counted as an absence.
 Cheating is considered a serious offense. First offense – zero on the material.
 Second offense - zero and an interview with the Dean. “Three strikes you’re out.”
BIBLIOGRAPHY:
MAIN TEXTBOOK:
Core Text: Laudon, Kenneth and Jane; Managing the Digital Firm; Prentice Hall 2004. 8th. edition.
COMPLEMENTARY BIBLIOGRAPHY: TEXTS, ARTICLES, WEBPAGES, etc.
Essentials Microsoft Office XP: Excel 2002 Level 2
Essentials Microsoft Office XP: PowerPoint 2002 Level 2
Essentials Microsoft Office XP: Access 2002 Level 2
Textbook support site: http://www.prenhall.com/laudon
Textbook support site: http://www.prenhall.com/essentials
TEACHER INFORMATION:
NAME:
Vicente Maldonado Espinoza
DEGREES:
B.S. in Economics
Master in Logistics
(Candidate)
EMAIL:
UNIVERSITY:
Universidad Católica de Santiago de Guayaquil
EOI – Escuela de Organización Industrial
Escuela de Negocios, Madrid-Spain
vmaldonado@uees.edu.ec