Joe Resume
1234 Vet Ave
Vet City, IL 62226
Home Phone: (303) 123-1234
vet@aol.com
SSN:
VACANCY IDENTIFICATION NUMBER: AFPC214187YA-1740-1/2FS
JOB TITLE AND GRADE: Executive Assistance - YA-1740-01/02
U.S. Citizen: Yes
Veteran’s Preference: Yes, 5 point
Federal Employee: N/A
Highest Grade Level and Dates: N/A
AREAS OF EXPERTISE
▪ Leadership
▪ Administrative Policies
▪ Technical Management
▪ Program Management
▪ Training and Development
▪ Contract Administration
▪ Information Security
▪ Planning/Controlling Resources
▪ Quality Assurance/ Improvement
PROFESSIONAL SUMMARY
Self-motivated and confident individual with strong communication skills; conveys a personable, yet professional image.
Demonstrate an exceptional record in planning, program coordination, account management, and business relations within
a customer environment.
Versatile and adaptable; identifying organizational processes and present effective solutions utilizing a needs-based
approach and in-depth product knowledge. Establishes instant credibility with peers and customers to create team success.
Developed writer/speaker who interacts personably with diverse cultures to include: age, gender, religion, sexual
orientation, physical and mental ability, and socioeconomic status.
WORK EXPERIENCE
Deputy Program Manager/Deputy Chief, Technology Advancement Branch
Directorate of Communications
Headquarters Air Mobility Command (AMC)
Scott AFB, IL 62225
09/2010 to Present
Hours/week: 40
Salary: $52,000
Supervisor: Robert O’Brien
Telephone: (773) 581-8290
OK to Contact: Yes
Deputy Program Manager (2011 to Present)
Served as MAJCOM Program Manager and senior program IT Specialist for AMCs operational Command and Control
(C2) environment. Managed $13M annual budget providing engineering, architecture, s/w development and program
management services. Led multi-disciplinary team responsible for testing, configuration management and sustainment of
mobility C2/ITV systems. Managed operations of Mobility Air Forces (MAF) C2 enclave supporting 20K users accessing
4 global C2 systems supporting 800 daily operations.
Budgetary Oversight: Provided budget and financial guidance to the organization. Performed in-depth research and
interpretation of policy and regulations to resolve arising issues. Utilized guidance, policy, regulations and knowledge to
problem solve and make recommendations to improve the organization. Rectified evolving issues and program changes.
Formulated, submitted and justified budget. Prepared analyses, trend data and gathering outside information to make
reasonable forecast assumptions on the organizations workload. Ensured submission is cohesive and is submitted
accurately and timely. Monitored and analyzed execution against the plan.
SSN: xxx-xx-xxxx
JOE RESUME
Page 2
Program Management: Provided advice and other assistance to the Commander and other senior management officials
in the assignment, direction and evaluation of work from operational objectives. Managed the quality and quantity of
work produced by employees. Ensured that information technology is acquired and information resources are managed in
a manner that implements the purpose of the AMC Directorate of Communications. Oversaw, approved, and/or conducted
operational analysis of mission related processes before making significant investments in Information
Technology/Communications, and computers.
Total Quality Improvement: Evaluated potential impact of new technology and work techniques on existing programs.
Participated with higher level management and staff organizations in interpreting changing environmental requirements to
include work techniques, specification changes, standard improvements, organizational structure, mission alignment,
facility and work flow processes. Performed quality verification inspections to ensure production and quality standards are
achieved. Prepared and provided input to operating instructions.
Departmental Consultant: Planned and advised on implementation of new ideas, procedures, processes, methods or
approaches to company work environment. Advised appropriate management officials on policies and procedures, as well
as events having significant consequences on operational projects. Participated in senior level policy making; ensured that
administrative issues are considered in context with current and projected programs.
Deputy Chief, Technology Advancement Branch (2010 to 2011)
Led branch of 18 military, civilian and contractor in integrating emerging/new technology throughout the command.
Managed annual budget of $1.5M to sustain command’s classified and unclassified enterprise network architecture.
Directed AMC transformation initiatives supporting 12 CONUS bases, 8 en route locations, and 94K+ command users.
Served as liaison with Air Staff, USTC, AMC functional community and AFNIC to prioritize execution of
IT/communication resources.
Employee Supervision: Planned work to be accomplished by subordinates, setting priorities and scheduling completion.
Performed personnel supervisory functions for employees to include: establishing performance standards, evaluating
performance, administering leave, initiating disciplinary actions, awards, and hearing and resolving employee grievances.
Resource Management: Directed, coordinated, and integrated information resource management programs relating to
current and emerging IT in execution of the organization's mission. Provided overall support to analyze and evaluate
information requirements throughout the command and to recommend priorities for capital investments.
Selected Accomplishments:
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Led 6 organizational teams through systems upgrade; performed 150 requirements, over 180 fixes, 1.1M code
lines. Enhanced operations capabilities by 81%.
Coordinated solution for enterprise database failure; fixed problem 8 weeks ahead of schedule and saved
government $1.6M.
Oversaw communications planning for 13 Special Operation Forces missions; leveraged redundant capabilities;
100% reliable links to joint operations center.
Directed $25M MAF simulator project; kept efficiency on track for 212-aircraft fleet; averted delays and cut
operations fuel $38M/year.
Managed $1.4M Multi-Functional Smart Sensor Packages; eradicated backlog for 5 network services and tripled
bandwidth from 475MBs to 1.2GBs.
♦♦♦
SSN: xxx-xx-xxxx
JOE RESUME
Director of Operations
Aerospace Communications Office, SECAF (AFSPC)
Pentagon with duty at the National Reconnaissance Office
Buckley AFB, CO 80011
Page 3
Feb 2008 to Sep 2010
Hours/week: 40
Salary: $27,000
Supervisor: John Haney
Telephone: xxx-xxx-xxxx
OK to Contact: Yes
Professional Accountabilities: Led squadron operations for 240-person detachments across CONUS/Pacific providing
24x7 intelligence to warfighters. Managed $500M information technology infrastructure supporting $11B national space
and ground programs. Directed 24x7 IBS, BFT, SATCOM operations, maintenance and global intelligence data flow.
Managed $6.1M annual budget. Delivered intelligence data to 100K users and 770+ sites supporting combatants and
national decision makers at all levels of conflict.
Information Security: Developed policies and procedures to ensure information systems reliability and accessibility and
to prevent and defend against unauthorized access to systems, networks, and data. Promoted awareness of security issues
among management and ensured sound security principles are reflected. Developed and implemented programs to ensure
that systems, network, and users are aware of, understand, and adhere to systems security policies and procedures.
Ensured application of information security/information assurance policies, principles, and practices in the delivery of all
IT services.
Assessed the requirements established for the depot personnel regarding knowledge and skill in information resource
management. Analyzed network security requirements, developed new information security techniques, established
network security criteria, and made decisions when procedures/guidelines do not exist on network security and IA
requirements.
Personnel Management: Reviewed and approved training needs for staff members. Counseled personnel regarding
duties, career potential and opportunities. Developed improvements of business practices, and organization features and
structures in order to eliminate or reduce barriers to accomplishment of work and achieve optimal use of all resources.
Promoted team building in accordance with policy. Ensured adherence to policies and procedures for work site.
Provided advice, counsel, and/or instruction to employees on both work and administrative matters.
Project Coordination: Monitored the performance of information technology programs and projects, evaluated the
performance on the basis of applicable performance measurements, and advised the Commander regarding whether to
continue, modify or terminate a program or project.
Participated in all prioritization processes, which affect information technology requirements; ensured appropriate change
of guidance information. Provided guidance to the in the implementation and selection of IT solutions in support of
mission requirements.
Budget Officer: Offered program management and budgetary advice to ensure fiscal responsibility on various projects.
Implemented processes involved with executing new programs which include life cycle management, sustainment, and
managing program funding through execution of the budget in coordination with upper management.
Selected Accomplishments:
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Led global recovery of two mission halting outages; executed a recovery plan to restart 2.5M reports per day.
Expanded data center 300% with reduced staff accommodating revised mission; met $3.7M program milestone.
Realigned numerous personnel at various sites through squadron restructure demand; awarded for saving $1.1M.
Sustained excellence bolstering 99.99% operational capabilities.
SSN: xxx-xx-xxxx
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JOE RESUME
Page 4
Planned and directed all squadron’s cyber operations; provided uninterrupted intelligence pipeline. Offered
decisive deployment measure to support warfighter operations with a positive outcome.
Directed two global mission outages/1,500+ service delivery failure recovery operations sustaining high
categorical success.
Negotiated sensitive information technology (IT) support issues with three internal partners.
Kept $2B satellite-launch a “systems-go”, forming team to resolve command short fall; doubled intelligence
capability unhindered.
Drove global IT platforms to five centralized operational commands; optimized the link for 8K airborne mission
by $35M.
EDUCATION:
Touro University International
Major: Information Technology Management
Degree: Masters of Science
Graduation Date: 2005
GPA: 4.0 (Summa Cum Laude)
Colorado Christian University
Major: Computer Information Systems Management
Degree: Bachelor of Science
Graduation Date: 1999
GPA: 3.98 (Distinguished Achievement Medal)
Community College of the Air Force
Major: Information Systems Technology
Degree: Associate of Art
Graduation Date: 1998
Eagle Grant Recipient
SPECIALIZED TRAINING:
Advance Information Technology Officer Training, 2010
Information Technology Officer Networking Course, 2009
Intermediate Officer Leadership School, 2007
Integrated System Test Manager Certification Course, 2005
Advanced Information Technology Officer Training, 2002
Basic Officer Leadership School, 2002
Officer Training School, 2002
NCO Academy, 2001
Systems Network Training, 2000
OTHER ACHIEVEMENTS:
Lance P. Sijan Leadership Award, National Reconnaissance Office (NRO), 2009
General John Jumper Warfighting Integration Award (NRO), 2009
Electronic Warfare CGO of the Year (NRO), 2009
Director’s Circle Award (top 2% of workforce) (NRO), 2009
Over 50 Employee Communications Management of the Quarter and the Year Award (1988-2012)
Multiple Communication and Information CGO of the Year Awards at varying levels (2003-2009)
Lance P. Sijan Leadership Award, 2006