BANGLADESH-JAPAN TRAINING INSTITUTE (BJTI) is going to organize a 2-Day-long Exclusive Training Course on “Professional Salesman of 21st Century” --- To Compete in this Competitive World Resource Person: Md. Akbar Hassan Date Venue November 27-28 (FridaySaturday), 2015, Time: 8:45am - 5:00pm Bangladesh-Japan Training Institute (BJTI), BAAS Centre, Room # 31-32, 7th Floor, Eastern Plaza, Dhaka. Last Date of Registration November 25 (Wednesday), 2015 Registration Fees Tk. 7,000.00/Participant & USD150 (Foreigner) excluding VAT & TAX. (Members of BAAS and Organizations nominating five or more delegates will enjoy 10% discount on course fee.) The fee will cover tuition, stationery, reproduction of training material, training aids/ equipment, cost of venue, food & refreshment, certificate etc. For Registration or additional information please call us: 01711194070, 01611194070, 01198224970, 9673413, 8613856 or E-mail to: info@bjti.org, mahfuz@bjti.org, mukul.mgt@gmail.com Website: www.bjti.org To confirm your registration, please pay the registration fee by 25 November 2015 by A/C Payee Cheque in favor of “Bangladesh - Japan Training Institute” or cash. For BJTI: Md. Mahfuzul Haque Program Manager Cell: 01711194070, 01198224970 Resource Person: Md. Akbar Hassan CEO & Managing Director, Chief Resource Person & Chief Consultant Briddhi-Industrial and Marketing Consultant Professional Salesman of 21st Century ----To Compete in this Competitive World Introduction: The way to achieve success is first to have a definite, clear, practical idea – a goal, an objective. Second, have the necessary means to achieve your ends – wisdom, money, materials, and methods. Third, adjust all your means to that end. ----Aristotle Continuous upgrading of knowledge and skills is a necessity in today's fast changing environment. With new compulsions coming into being, and management have to be aware of consumer movements and environmental requirements. No executive, whether in the technical or non-technical fields, can afford the luxury of not upgrading themselves. Those who don’t will just be out of business. The word “training” has many meanings. Training means developing manpower for particular jobs. Broadly training for adequate job performance and extending an employee’s intellectual range through general education. Training means fitting the man to the job. Page 1 of 4 Md. Akbar Hassan - CEO & Managing Director, Chief Resource Person & Chief Consultant, OD specialist . He will be the Lead Resource Person of said program He conducted more than 800 customaries training program for corporate both home & abroad. Created more than 900 professional training Video on different areas / issues in Bangla & English on Bangladesh context. These rich archives couples in disseminating knowledge to get the essence of real life experiences. He is also a Lead consultant on Garments & Textiles and in Industrial arena. Served in Senior Management Position in Philips Bangladesh Ltd. (MNC), Youngone Corporation (MNC), and Mobil Oil Bangladesh Ltd. USA (MNC). More than 18.5 years of experience in the Corporate World. Masters in Business Administration (MBA) from IBA, Masters in Public Administration (MPA) from University of Dhaka. Visiting Faculty of Business School of BRAC University, Institute of Governance Studies IGS, IUBAT and BIFT. Presented many papers in many seminars including BATEXPO. Resource Person of many Institutes like, DCCI, MCCI, BPATC, BIBM, Academy of Planning Commission, Police Staff College, National Defense College (NDC) etc. Faculty of CIPS (The Chartered Institute of Purchasing & Supply). International Procurement Professional Salesman for 21st Century: The effect of Globalization created the business environment more critical and competitive in nature. The comparative advantage turned to competitive advantage. The market is unpredictable, quality conscious; demand oriented; knowledgeable; and on the other hand sensitive to price. Selling is a wonderful profession when approached ethically, constructively and helpfully. Happily much sales development theory takes this positive direction. The sales techniques and selling ideas here have all been effective at some stage. Many are still widely used. Think about what we are selling, the market that we are selling into, the people we meet in the selling process and techniques what will help us sell better. Managing sales people, the best results generally come if we allow sales people to work to their strengths. “Selling through Building Creativity, Trust & Relationships” New selling techniques and methods are continually changing & upgrading. While successful selling today relies on modern selling using collaboration, facilitation, and partnership. Successful selling requires suitable quality and taken good care of its customers. It requires salesperson to work professionally. Effective sales people are interpreters and translators who can enable the complex systems of buying and selling organization to work together for the benefit at large. They need to be taught at all phases. Offered training is a highly interactive program that enables Sales professionals to be able to sell more effectively. It will acknowledge the participants to sell not only to the customers perceived needs, but also to their unperceived needs by being able to communicate the benefits of their products, services and their organization in the most effective manner. The participants will learn how to create favorable first impressions by being able to build trust and credibility in a short space of time. They will be able to quickly and rigorously qualify opportunities, gain access and interest of the customer and develop and articulate their ‘Value Propositions’ to communicate the value they can bring to the customer. Objectives of Training: Selling topics will upgrade the trainees in developing the marketing and selling skills in understanding the marketing and selling concepts to explore markets and to develop market share. The effective ways and means, tools and techniques on sales, marketing & effective customer service will be taught in the training process for the development of professionals. After completing this course, participants will be able to: Identify the fundamental concepts and processes involved in successful selling; Identify prospective customers and their needs, applying models of organisational and individual needs analysis; Development of thinking process in sales; Page 2 of 4 and Supply Chain Management (IPSCM) of ITC/UNCTAD/WTO, Geneva, Switzerland. 15+ years of experience in Teaching in Universities; Corporate Resource Person & Organization Development Specialist & Consultant. He conducted many research on different areas and many publication both local & foreign publication. Beside he attended more than 40 training both home & abroad. BRIDDHI has more than 109 Corporate clients in his client list. In a word we will explore commitments. Md. Akbar Hassan created 67 video clips on different issues which will help in the development of professional attitude and posted in YouTube. Address like YouTube: BRIDDHI. Development of Attitudes in exploring sales growth etc. Demonstrate the use of benefit statements and questioning skills; Identify and implement suitable techniques to manage customer objections and close sales; Conduct successful sales interactions with customers applying professional selling skills. Conduct successful sales with professional Communication, Presentation and Negotiation skills. Topics: Areas to be Covered? “Sales & Sales Management” Who are you? You Explore your Organisation ….Create ownership Selling ASAP …. An interactive social process Effective Selling Skills ..... Selling is an art. Effective sales people are interpreters & Translators Sales and Salesmanship …………… Quality desired from the Sales People “Creating positive attitude towards Products” …….. Bring future sales growth Selling through Sales Call …Be prepared Order taker Vs. Order Maker … Explore to Grow Sales Psychology …Conquer the Mind Sales Techniques in Building rapport ….Create a long term Relation for repeat sale Guerrilla Selling to Explore Sales Guerrilla Selling Guerrilla Marketing A Nine Word Credo for Guerrilla Prospecting Guerrilla Five Steps to find Prospects by Guerrilla Salesman Identify your "ideal" prospects Get out in the field Use an unusual, creative, or unexpected approach Guerrillas are Sensitive to Prospects Priorities “Customer Service & CRM” Exceptional Service: The Secret Weapon ...... Making Money with Customer Service Page 3 of 4 Why Sales people fail on the job? …. Lack of Preparedness Movie on: Door to Door Followed by: Topics related Video Clips Anticipated Results: The outcome of the training will help an individual in becoming an Effective Sales Person to achieve the organizational goal. The training will suffice in gaining knowledge on the issues to be an effective. The business benefits of the Program are to: Increase revenue through more effective selling skills Increase the size of deals through having the ability to unearth the real needs and be able to align the right solutions for sales Increase win-chance through improved qualification of opportunities Increase customer satisfaction and ultimately retention through having greater knowledge of the customers business and their key focus areas Create competitive differentiation through the ability to articulate their ‘Value Propositions’ Who should attend the Course? The course is suitable for Mid-Level and top Managers and Executives who are willing to improve their Selling Skills. Fresh graduates will also be benefited from this course. Training Methodology: Lecture, Presentation, Group Discussion, Case Study, Role Playing, Video Clips, Self-Assessment and other participatory methods of training. Language: English and Bengali Date and Time: 27-28 November 2015 (Friday-Saturday), 8:45am 5:00pm Certificate: Certificate of attendance will be provided. Course Fee: Tk. 7,000/- per participant and USD150.00 (for foreign participant) excluding VAT & TAX payable in advance in favour of “Bangladesh - Japan Training Institute” in the form of crossed cheque or pay order. Members of BAAS and organizations nominating five or more delegates will enjoy 10% discount on course fee. The fee will cover tuition, stationery, reproduction of training material, training aids/equipment, cost of venue, food & refreshment, certificate etc. Note: Seats are limited and will be filled-in on first come first serve basis. Please find the attached files for Registration Form, Training Calendar of BJTI for the year 2015 and BJTI Discount Policy. Page 4 of 4