陳偉補習班研究所 96 畢 12 月份線上模擬考微積分試題卷 李威老師提供 範圍:全 1. Which of the following decision-making models is based on the belief that human behavior is unerringly rational? a. Behavioral b. classical c. Administrative d. Bureaucratic e. Hierarchical Ans: B 2. Which of the following statements about the classical model of decision making is FALSE? a. All alternatives are known. b. Certainty or the ability to create certainty exists. c. Rational behavior on the part of decision makers is a given. d. Decision makers will be affected by personal preferences. e. All aspects of the decision situation will be evaluated. Ans: D 3. The rational model of decision making assumes all of the following EXCEPT a. the decision maker is logical. b. the decision maker always has the best interests of the organization at heart. c. the decision maker has a list of alternatives both standard and creative from which to choose. d. the decision maker will select the least expensive acceptable alternative. e. the decision maker will try to eliminate as much uncertainty as possible. Ans: D 4. Jorge is responsible for his department’s diversity initiative. He will have to operate in the _____ environment. a. internal b. political-legal c. task d. general e. economic Ans: A 5. The task environment is more specific than the general environment. includes all EXCEPT a. customers. b. suppliers. c. board of directors. d. strategic partners. e. regulators. It Ans: C 6. Top management of a television production company formulated a plan to increase the company’s revenues by creating American versions of British television shows. This is an example of a(n) _____ plan. a. operational b. strategic c. single-use d. contingency e. standing Ans: B 7. If you want to know how an organization will attempt to compete in its chosen industries or markets, you should look at its _____ strategy. a. corporate-level b. deliberate c. business-level d. functional e. emergent Ans: C 8. GE competes in industries ranging from medical devices, to appliances, to television networks. GE’s mixed strategy is an example of _____ strategy. a. corporate-level b. long-term c. business-level d. functional e. short-term Ans: A 9. Which of the following is NOT a potential disadvantage associated with an import/export operation? a. Some products are restricted and cannot be imported or exported. b. Products may miss the needs of a large segment of the market because they are not adapted to local conditions. c. There is a great deal of risk involved compared to other strategic alternatives. d. Imports/exports are subject to taxes, tariffs, and higher transportation expenses. e. All of the above Ans: C 10. If a U.S. company that furnishes the facilities and equipment and a Greek firm that furnishes the operating capital join together to build ships for international commerce, they are involved in a. importing/exporting. b. licensing. c. outsourcing. d. direct investment. e. a joint venture/strategic alliance. Ans: E 11. A person’s beliefs about the relative importance of the individual versus groups to which that person belongs refer to Hofstede’s _____ orientation. a. power b. global c. social d. time e. uncertainty Ans: C 12. People who exhibit _____ tend to place a high premium on material possessions, money, and assertiveness. a. aggressive goal behavior b. power respect orientation c. collectivism d. passive goal behavior e. long-term orientation Ans: A 13. Top executives at BBT Corporation set the strategic direction for the firm at corporate headquarters. BBT’s local managers are then informed of these strategies and given complete freedom to implement them. Which of the following management functions best describes the freedom provided local managers? a. Planning b. Organizing c. Decision-making d. Leading e. Controlling Ans: B 14. Which management function do differences between domestic and international production quality standards fall under? a. Planning b. Organizing c. Decision-making d. Leading e. Controlling Ans: E 15. A U.S. recording company that wanted to take advantage of the fact that European teens love everything American would find it difficult to get their music played on French radio stations. French radio stations are required to play at least 40 percent French-made music. This requirement indicates one way that the ____ environment challenges international management. a. technological b. cultural c. political/legal d. economic e. natural Ans: C 16. A(n) _____ business is one that is primarily based in a single country but that acquires some meaningful share of its resources and/or revenues from other countries. a. international b. domestic c. multinational d. intercontinental e. global Ans: A 17. Coca-Cola is based out of Atlanta, but reaches into hundreds of countries. The product is locally packaged but the cola inside is essentially the same throughout the world. Coca-Cola is edging closer to being a(n) _____ business. a. international b. domestic c. multinational d. intercontinental e. global Ans: E 18. Dansk is an importer/retailer of houseware founded jointly by an American and a Dane. It imports from every corner of the world to its stores. It is a(n) _____ business. a. international b. domestic c. multinational d. intercontinental e. global Ans: C 19. Mark & Spencer is an upscale British department store that has a few stores in the United States and two stores in Paris. According to the classification scheme in the text, Mark & Spencer is a(n) _____ business. a. international b. domestic c. multinational d. intercontinental e. global Ans: A 20. A(n) _____ business transcends national boundaries and is not committed to a single home country. a. international b. domestic c. multinational d. intercontinental e. global 21. Microsoft announced it would start giving employees stock shares instead of stock options and that it would record the stocks as expenses on its books. It was undergoing a. organization development. b. organization evolution. c. organization change. d. organization implementation. e. organizational structure. Ans: E 22. Which of the following factors is an internal force for change? a. Increases in the prime lending rate b. Increased attempts by unions to organize new companies c. A change in attitude of workers toward unannounced layoffs d. The development of new technology that makes your factory obsolete e. A foreign competitor introducing a product similar to yours—but less expensive—into the U.S. market Ans: C 23. Derivion Corp. is a provider of data processing for banking companies. It allows companies that bill consumers—utilities, insurance firms, and telecommunications companies—to outsource electronic billing functions. The company unexpectedly had to lay off about 10 percent of its workforce when one of its major clients decided to do its billing in-house. The layoff was an example of a _____ change. a. functional b. planned c. line management d. reactive e. hierarchical Ans: D Ans: C 24. During the Lewin’s model second step in the change process a. people resist change because of self-interests. b. managers select a change technique. c. the change is implemented. d. those who adapt well to the change are rewarded. e. the organization automates obsolete work practices. Ans: C 25. Which of the following is NOT a reason why employees are resistant to change? a. Uncertainty b. A high level of risk propensity c. Threatened self-interests d. Different perceptions e. Feelings of loss Ans: B 26. In a bureaucracy, rules, division of labor, and hierarchies of authority a. affect goal setting. b. restrict the flow of information. c. increase the number of lateral relationships. d. improve organizational efficiency. e. reduce the need to process information. Ans: D 27. Which of the following is NOT a process characterized by Likert? a. Leadership b. Decision making c. Planning d. Controlling e. Communication Ans: C 28. McDonald’s fast-food restaurants operate in a relatively stable environment. According to the work of Burns and Stalker, which form of organization design is most appropriate for McDonald’s? a. Organic b. System 4 c. Hybrid d. Matrix e. Mechanistic Ans: E 29. A decade ago there was no such thing as a dot.com company, but because of rapid technological evolution, many dot.com companies have been created, have been briefly successful, and have failed in a relatively short period. Those that have remained have had to be extremely responsive to changes in their ever-changing external environments. As a rule, you would expect dot.com companies to have a(n) _____ design. a. organic b. System 1 c. hybrid d. matrix e. mechanistic Ans: A 30. When IBM was pursuing a defender strategy it was likely to a. be tall and centralized. b. have narrow spans of management. c. take a functional approach to departmentalization. d. follow the bureaucratic approach to organizational design. e. All of the above Ans: E 31. The extent to which the contributions made by an individual match the inducements offered by the organization is referred to as the a. person-job fit. b. individual/task match. c. contribution-competency fit. d. cognitive component. e. contribution component. Ans: A 32. _____ is the relatively stable set of psychological and behavioral attributes that distinguish one person from another. a. Behavior b. Attitude c. Attribution d. Personality e. Motivation Ans: D 33. Which of the following personality traits is NOT one of the “Big Five”? a. Agreeableness b. Locus of control c. Extraversion d. Conscientiousness e. Negative emotionality Ans: B 34. ____ is the term used to describe an individual’s beliefs about his or her capabilities to perform a task. a. Self-efficacy b. Self-esteem c. Self-monitoring d. confidence e. Machiavellianism Ans: A 35. _____ is an attitude that reflects an individual’s identification with an attachment to an organization. a. Job involvement b. Organizational commitment c. Organizational citizenship d. Job satisfaction e. Job identification Ans: B 36. When Heather learned that Jerry Lawler and Mick Foley, two WWF professional wrestlers, had written a children’s book, she automatically assumed that it would be too violent for her children to read. Heather is exhibiting a. organizational commitment. b. low self-esteem. c. stereotyping. d. selective perception. e. authoritarianism. Ans: C 37. The Japanese used to have lifetime employment with one company. But in the 90s the Japanese economy experienced serious setbacks and Japanese workers were forced to address _____ needs previously almost guaranteed. a. esteem b. physiological c. belongingness d. security e. self-actualization Ans: D 38. Ron Cole enjoys many good friendships with the people he works with, but feels a real need to achieve great things in his job. He tries everything he can think of to get his boss to give him a meaningful project to work on and to gain some recognition for what he does, but to no avail. Finally, he concludes that he is wasting his time and reverts to nourishing his friendships with coworkers. What concept from the ERG theory of motivation would explain this renewed interest in friendships? a. Satisfaction-progression element b. Punishment cycle c. Frustration-regression element d. Equity-reduction element e. Expectancy-decline cycle Ans: C 39. Charismatic leadership is closely linked with Ans: D a. b. c. d. e. legitimate power. instrumental compliance. legitimate requests. referent power. coercive power. 40. Lew Plant, CEO of Hewlett-Packard’s microcomputer division, often sermonizes to his employees about the necessity of preserving a healthy balance between work life and personal life. He is the only CEO in Silicon Valley to be named a Champion of Working Parents by Working Mother magazine. According to the Michigan studies, Plant is using _____behavior. a. b. c. d. e. job-centered leader initiating structure consideration authority-compliance leader employee-centered leader Ans: E 41. Which of the following leadership models is a combination of the trait and Ans: C leader behavior approaches, with the addition of a situational element? a. b. c. d. e. Path-goal theory Vroom-Yetton-Jago model Fiedler’s LPC model Substitutes for leadership Vertical-dyad linkage model 42. The new CEO at a company that manufactures scented candles and Ans: B potpourri mixes for aromatherapy created a team to get rid of the negative energy in the company’s offices through the use of feng-shui. He put a Chinese psychologist in charge of the task for which there was no precedent. The project was ambiguous and much more complex than the group members originally thought. Fiedler would describe this leadership situation as having a. b. c. a weak power position. a high degree of task structure. a low degree of task specificity. d. e. a high degree of task accommodation. bad leader-member relations. 43. Which of the following is NOT one of the criticisms of Fiedler’s contingency model of leadership? a. b. c. The LPC measure lacks validity. Its assumptions about the flexibility of leader behavior are unrealistic. It is unrealistic to combine the behavior and trait approaches in one theory. d. e. Fiedler’s data are subject to other interpretations. Fiedler’s results are not always supported by research. Ans: C 44. Adam is a college student who firmly believes that whatever happens to him Ans: B is the result of hard work and determination. Which goal situational factor best describes Adam’s attitude toward himself? a. b. c. d. e. Task structure Internal locus of control External locus of control Position power Perception of ability 45. Which of the following leadership models suggests that leaders have different working relationships with the better performers among their subordinates than they do with the others? a. b. c. d. e. Path-goal Leader-member exchange Vroom-Yetton-Jago Substitutes for leadership Life cycle theory 46. Which of the following statements about communication and the manager’s job is true? a. b. c. d. e. Ans: B Communication is a part of almost all managerial activities. The planning function requires little communication. Communication is the only thing that holds an organization together. Thanks to electronics, the role of communication is less important now than it was ten years ago. Communication is so complex that managers need not try to understand the process. Ans: A p 47. Ashley was being interviewed for a job opening when her interviewer was interrupted by his assistant with an urgent phone message. example of a. b. c. d. e. This is an body language. miscommunication. noise. a semantic problem. three-way communication. 48. The biggest single drawback of written communication is a. b. c. d. e. Ans: C Ans: A its slow feedback and interchange. its lack of clarity. the formal implications it carries. the lack of time for preparation. its lack of accuracy. 49. During which stage of group development do the members try out various Ans: C forms of behavior in an attempt to test the water and see what will be acceptable in the group? a. b. c. d. e. Norming Storming Forming Performing Conforming 50. When the sent role is unclear, the result is a. b. c. d. e. intrarole conflict. role ambiguity. role unreliability. storming. interrole conflict. Ans: B