INDIAN INSTITUTE OF BANKING & FINANCE (An ISO 9001:2008 Certified Organization) PROGRAMME on “FINANCING AND MARKETING OF RETAIL BANKING PRODUCTS” FROM 6th to 10th August 2012 Venue: Leadership Center, Indian Institute of Banking & Finance, Kohinoor City, Commercial II, Tower 1, 3rd floor, Off LBS Marg, Kirol Road, Kurla (W), Mumbai – 400070. Website: www.iibf.org.in For Details & Nomination, please contact: Dr T. C. G. Namboodiri Joint Director (Faculty) Phone: +91-22-25040175 Mobile :+91 99203 78486 Email: drnamboodiri@iibf.org.in PROGRAMME on “FINANCING AND MARKETING OF RETAIL BANKING PRODUCTS” BACKGROUND During its 84 years of service, IIBF has emerged as a premier institute in banking and finance education. Considering the emerging requirements of the bankers in the ever changing dynamic environment, IIBF has started providing training programmes for bankers in selected areas. IIBF has world class training facilities at its Leadership center. The present program on FINANCING AND MARKETING OF RETAIL BANKING PRODUCTS has been designed considering the bankers need in the area of retail banking. PURPOSE The program envisages confidence building among the participants by improving their marketing skill and enhancing their knowledge level pertaining to retail banking, both deposit products and loan products. The program covers the entire aspects of retail banking. The programme envisage to be a trainee oriented one, with more emphasis on interactions, group discussions, case studies sharing of experience and interface with successful practical bankers, apart from the usual training methods. The programme focus on practical issues and the wholesale impact of the retail banking in industry. It envisages the participants to return to their work place with added confidence in handling retail banking proposals. OBJECTIVES The participants will able : To appreciate the emerging banking and economic environment To Study the competitive advantage of our bank’s various products including the technology driven ones To understand the technique of marketing of our bank’s products, third party products. To develop Marketing Skills CONTENT OVERVIEW Changing Banking Scenario Retail Banking Products & Third Party Products Regulatory norms Customer needs and Satisfaction Cross Selling IT as a marketing tool Developing proficiency in personal selling of products Building up & strengthening market strategies for remunerative business in the competitive environment METHODOLOGY Case Studies, exercises, group discussions, presentations and sharing of experiences. TARGET GROUP Officers identified for or functioning in retail banking segments and Trainers. DURATION From 6th to 10th August 2012 (5 Days). The Programme commences 9.45 a.m. on 6th August,2012 VENUE Leadership Center, Indian Institute of Banking & Finance, Kohinoor City, Commercial II, Tower 1, 3rd floor, Off LBS Marg, Kirol Road, Kurla (W), Mumbai – 400070. (Location sketch is enclosed) FEE Fee: Rs.15,000/- per participant plus service tax @12.36% i.e. Rs.1854/- aggregating to Rs.16854/-(In case of TDS deduction on Rs 16854/-send us TDS certificate) (PAN No: AAATT3309D and Service Tax No. AAATT3309DSD002) Please pay Fee directly thru NEFT to INSTITUTE’S ACCOUNT NO.10783154783 with State Bank of India, Kurla (West) branch Mumbai (IFSC code SBIN0001886) and inform. The programme is Non residential. In case the participants require, the Institute, on specific request, will arrange for stay in Kohinoor Elite (A new hotel within 5 minutes walking distance from the Institute) at an all inclusive price of `5500/- per day plus taxes for double occupancy and `4,500 plus taxes for single occupancy. The rates are only for IIBF trainees and include breakfast, lunch, evening tea and dinner. Four hour internet and free laundry for four pieces of clothing is complimentary. INDIAN INSTITUTE OF BANKING & FINANCE (An ISO 9001:2008 Certified Organization) Kohinoor City, Commercial II, Tower 1, 3rd floor, Off LBS Marg, Kirol Road, Kurla (W), Mumbai – 400070. NOMINATION FORM Programme title : Financing and Marketing of RETAIL BANKING Products Date: From 6th to 10th August 2012 THE PARTICIPANTS NOMINATED: Sl. Name (Mr./Ms./Mrs.) Designation No 1 2 3 4 Programme Type: Non Residential Branch/ Office Mobile No. and Land Line No. E-mail Bank/Organisation: ______________________________________________________ Address:_______________________________________________________________ ___________________________________________________ Pin Code: __________ Phone: ______________Fax: _____________ E-mail: ________________________ Fee: Rs.15,000/- per participant plus service tax @12.36% i.e. Rs.1854/- aggregating to Rs.16854/-(In case of TDS deduction on Rs 16854/-send us TDS certificate) (PAN No: AAATT3309D and Service Tax No. AAATT3309DSD002) Please pay Fee directly thru NEFT to INSTITUTE’S ACCOUNT NO.10783154783 with State Bank of India, Kurla (West) branch Mumbai (IFSC code SBIN0001886) and inform. For Details & Nomination, please contact: Dr T. C. G. Namboodiri Joint Director (Faculty) Phone: +91-22-25040175 Fax : +91-22-25037332 Mobile :+91 99203 78486 Email: drnamboodiri@iibf.org.in