VO KHAC CHINH Address: 3/14/192 Giai Phong road, Thanh Xuan District, Hanoi, Vietnam Email: Chinh.vokhac@gmail.com – Cell phone: 092 860 1858 Education RMIT International University (Hanoi Campus) Bachelor of Commerce (stream Entrepreneurship) Quang Trung - Dong Da High school (Hanoi) High School Diploma June 2010 – Jan 2013 2006 - 2009 Qualifications Advanced English proficiency with IELTS 7.0 (No band under 6.0) Advanced English proficiency with IELTS 7.0 2010 2009 Work and Academic Experiences Business Development Manager, MP Telecom Be fully responsible for the process of business registration for a new branch of the company in The Philippines. Supervise all areas of operation of the branch in the Phlippines including distribution operations, customer service, human resources, administration and sales. Develop forecasts, financial objectives and business plans Research and build relationships with new clients. Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities Track and record activity on accounts and help to close deals to meet these targets. Business Development Executive, MP Telecom June 2014 – Current Researching, planning and developing business plans and strategies for Call/Contact Center and BPO services in foreign markets. Be able to analyze market/sales data for mid-term/yearly target, do monthly report for market intelligent. Propose & follow up seasonal advertisement and promotion Page 1 Sep 2013 – Current campaign. Present business development training and mentoring to business developers and other internal staff. Ensure all team members behave in a professional manner at all times by adopting and following the Business Conduct Policy Sales and Marketing Executive, CSC Executive Business Center, CSC Vietnam Group Product and service marketing, website management and marketing analysis Establishing and enhancing customer relationships, increasing customer retention and sales revenue, developing forecasts and pricing strategies, enhancing company web presence and identifying opportunities for strategic partnerships with other companies. Developing and managing networking with real-estate agencies. Assisting Department Head in administrative works Internship at Sales and Service Excellence Center, Techcombank Mar 2013 – June 2013 Oct 2012 – Dec 2013 Organizing kick-off events of promoting sales for regions of Techcombank In charge of implementing projects of Brand Redesigning with members in the department of Sales Stimulation Organizing the competition of Telesales for Techcombank employees Achievements and other activities • • • Recognition Certificate for the success of Future Pathways, RMIT Hanoi Business Club (2012) Volunteer Certificate of Appreciation for RMIT Career Week (2011) Actively and enthusiastically participate in various clubs of the university (including RMIT Hanoi Event Club, RMIT Business Club, RMIT Hanoi Basketball club and RMIT Hanoi Music Club) in many events held by the university. Skills • • Advanced English proficiency with IELTS 7.0 High computer proficiency in Microsoft Office o Word, Excel, PowerPoint: Advanced o Access, Outlook Express: Good Page 2 • Able to work effectively in teams and adapt quickly and flexibly to new environments Page 3