HOW TO APPLY Your application must include: – – – – a covering letter outlining your interest in the position a statement of your suitability against each of the Key Selection Criteria your current curriculum vitae containing names, postal addresses, telephone numbers and where available, e-mail addresses and facsimile numbers of three referees who will provide references when required, and a completed Job Application Sheet. Your application should also include the following details: – Educational, professional and other relevant qualifications – Relevant work experience – If successful, period of notice required to join – Details of service with other educational institutions, public authorities and military service where applicable RMIT’s Vocational Education and Training Sector (TAFE Sector) cannot employ persons who have within the last three years received a Voluntary Departure Package from any Victorian Public Sector Department or Government Agency. The University also has restrictions relating to the re-employment of ex-staff members who had left RMIT with Voluntary Departure Packages, redundancy or negotiated separation packages. The nature of the restrictions depends on individual cases. Do not send valuable original documents or exhibits with your application, as articles may be lost in transit. Written applications quoting the relevant reference number should be addressed to: People Services Kellie Whitburn RMIT University City Campus P.O. Box 188 Carlton South VIC 3053 OR emailed to kellie.whitburn@rmit.edu.au Please endorse the envelope "APPLICATION - CONFIDENTIAL" Position Title: Program Administrator – Singapore & Hong Kong Undergraduate Programs RMIT Business JOB APPLICATION SHEET PLEASE COMPLETE ALL DETAILS LISTED BELOW AND EMAIL THIS SHEET WITH APPLICATION TO kellie.whitburn@rmit.edu.au or post to the address below. Reference No 30009321 Position Title Program Administrator – Singapore and Hong Kong Undergraduate Programs Family Name Title Given Name(s) Home Address Postcode State Email Address Telephone Home Work Mobile Citizenship Resident Status if not Australian Where did you see this job advertised? APPLICATIONS ADDRESSED TO People Services Kellie Whitburn RMIT University City Campus PO Box 188 Carlton South Vic 3053 or email to kellie.whitburn@rmit.edu.au FOR PEOPLE SERVICES USE ONLY HR system updated and acknowledgement sent Date Initial RMIT Business Position Title: Program Administrator – Singapore & Hong Kong Undergraduate Programs Position Description Program Administrator – Singapore and Hong Kong Undergraduate Programs Economics and Finance RMIT Business Position Description ROYAL MELBOURNE INSTITUTE OF TECHNOLOGY POSITION DESCRIPTION 1. 2. POSITION SUMMARY Title: Program Administrator – Singapore and Hong Kong Undergraduate Programs Position Number: 30009321 Time fraction: Full time Classification: HEW 5 Salary: $37,133 - $42,655 Faculty: Business School: Economics and Finance Campus Location: Based at the City Campus, but may be required to work at other campuses of the University and in offshore programs offered by the Faculty. THE UNIVERSITY RMIT University is a multi-level dual sector education, training and research service organisation, offering programs ranging from certificate level vocational programs through tailored programs for industry and community clients, to post-graduate research programs. The University has several companies which are responsible for commercial activities relating to the University’s core functions. The University’s goal is to create and sustain a distinctive world-class university at the forefront of technical and professional education and real-world research, through continuous improvement and with all staff committed to quality management processes. As a world-class university, RMIT will be recognised as a leader in its teaching and learning processes, research activities and community services. Also see: www.rmit.edu.au C:Pat/My Documents/Staff Pos 1/ Current/ Rochelle Ades/Position Description 03’02.doc page 4 of 10 RMIT Business 3. Position Description RMIT BUSINESS RMIT Business is one of the largest Business Schools in Australia and is based at 239 Bourke Street in Melbourne’s Central Business District. Established in 1944 it is now the largest Faculty at RMIT University with around 480 staff working with approximately 19,500 students in Australia and overseas. RMIT Business earns almost three-quarters of its annual revenue from non-Government sources and is highly entrepreneurial and outward looking in its vision. Its strategic priorities for the next five years are: Developing staff capabilities Electronic work and educational environment Flexible education Partnerships with industry and government Effective Faculty management RMIT Business consists of five Schools, two Research Centres (Transport Research Centre and the Centre for Quality Management Research) and the Office of the Dean. The Schools represent major discipline groupings within the Faculty: School of Accounting & Law School of Business Information Technology School of Economics & Finance School of Management School of Marketing Each School offers a comprehensive and seamless range of education and training from short courses and certificates through to research higher degrees. All courses, including Vocational Education and Training programs (VET), are available to Australian and International students, either in Victoria or at various overseas locations. RMIT Business prides itself on its educational contribution to the global business community. Its Melbourne campus is a popular destination for international students and the Faculty is involved in educational partnerships in a range of countries throughout South East Asia, including China, Hong Kong, Malaysia, Singapore, Vietnam and Thailand. A wide range of offshore degree programs, including articulation arrangements, is offered in collaboration with local institutions. RMIT Business aims to be accessible to a diverse range of communities, including those that are geographically isolated. To this end it has developed a number of new initiatives, including a new Bachelor of Commerce degree delivered entirely “On-Line”. Innovation and Entrepreneurship are at the forefront of the RMIT Business strategy for the future. For further information, please also see: www.bf.rmit.edu.au C:Pat/My Documents/Staff Pos 1/ Current/ Rochelle Ades/Position Description 03’02.doc page 5 of 10 RMIT Business 4. Position Description THE SCHOOL OF ECONOMICS AND FINANCE The School of Economics and Finance was formed in 1998 as a result of the amalgamation of the School of Economics and Finance with the economics and finance sections of VET/TAFE Business (RMIT) and has strong research and teaching interests in economics, finance and financial planning. The School is responsible for all of the economics, statistics and corporate finance courses offered in RMIT Business, and as the largest service teaching School at RMIT provides, in addition, economics, corporate finance and statistics teaching to other faculties in the University. It also provides such teaching in the various programs offered by the Faculty in Singapore, Malaysia and Hong Kong. A staff development program has been initiated by the School to assist staff with research activities and the upgrading of qualifications. Presentation of academic papers at workshops and seminars is strongly encouraged and supported; the School has its own set of working papers and receives a comprehensive set of working papers from other universities. The School offers two undergraduate degrees - the Bachelor of Business (Economics and Finance) which began in 1989 and the Bachelor of Business (Financial Planning) which began in 1996. It also offers a Masters degree in Finance which commenced in 1991 and a Masters in Financial Planning which commenced in 1999. The Bachelor of Business (Economics and Finance) has generated a strong demand for places. The success of the program is based upon two factors: 1. 2. The structure of the program, which combines the advantages of a general business program (comprehensive basic economics, statistics, accounting, computing skills and business law) with a strong specialisation in finance, especially corporate finance, treasury operations, money and banking and international finance. A commitment to provide both strong academic rigour and relevant industry experience. The Economics and Finance degree is distinctive to the extent that it is more finance industry-focused and finance discipline-orientated than other economics degrees. Students must complete an integrated sequence of theoretical and practical finance units. The industry focus of the degree goes beyond the banking industry, and concentrates more upon analytical courses which can be applied across the corporate sector as a whole. From 1996 the School has offered Australia’s first degree program targeted to meet the needs of the Financial Planning industry. The Financial Planning degree is a broad Bachelor of Business degree which aims to produce graduates with a broad understanding of modern business and the flexibility to make a career inside and outside the Financial Planning sector. The program provides substantial practical, analytical and theoretical knowledge of the specialist disciplines relevant to a career in Financial Planning. The program also contains five elective courses which enable students to pursue further specialisation. Since 1998, the School has offered a specialisation of financial planning courses across Australia by distance learning through Open Learning Australia. This has enabled distance students to complete the full Bachelor of Business (Financial Planning) through C:Pat/My Documents/Staff Pos 1/ Current/ Rochelle Ades/Position Description 03’02.doc page 6 of 10 RMIT Business Position Description Open Learning Australia by allowing them to take non-financial planning business courses from universities across Australia who offer comparable Open Learning courses. Graduates of the Financial Planning degree will be eligible to enter the Certified Financial Planner Program for professional accreditation of the Financial Planning Association of Australia with the award of Certified Financial Planner (CFP). Further professional accreditation from bodies such as the ASCPA, ICA and Australian Institute of Bankers will depend on the combination of electives chosen. The Master of Finance course is currently being offered in Singapore, Malaysia and Hong Kong as well as Australia. In 2001 over 350 students were enrolled in the School’s Masters programs. The Master of Finance degree has a very strong quantitative component as well as emphasising Asian capital markets and highlighting aspects of financial engineering. The Faculty of Business has offered a post-graduate program in finance since 1985. The School is also attracting a growing number of Masters by research and PhD candidates. TAFE - VET Eight teachers and two administration officers currently co-ordinate the design, development and implementation of the School’s TAFE Programs. The TAFE sector endeavours to provide programs which cater to the needs of a variety of clients, ranging from school leavers to graduates. The School of Economics and Finance currently offers two main TAFE programs – The Diploma of Business (Banking and Finance), and The Diploma of Business (General Insurance). The Diploma of Business (Banking and Finance) provides students with a detailed understanding of the banking industry, and the practical skills to work therein. Incorporating units from the schools of Marketing and Accountancy, students develop a thorough range of basic skills, in a variety of areas. The Diploma of Business (General Insurance) attracts a broad client base, including members of the Insurance Industry who wish to update their current skills. The TAFE Sector offers programs on a full-time, parttime and, in some cases, off-campus, basis, in an attempt to meet the disparate needs of a variety of students. The TAFE sector currently has a student population of approximately 350, with considerable growth expected in the coming years. The School is in the process of developing a number of new programs – Certificate III in Financial Services Operations, Certificate III in Life Insurance Distribution, and Certificate III in Mortgage Lending. STAFFING The School of Economics and Finance has the following staff: Head of School Professors Associate Professors Adjunct Professor Senior Lecturers Lecturers Teachers (VET/TAFE) Administrative Staff C:Pat/My Documents/Staff Pos 1/ Current/ Rochelle Ades/Position Description 03’02.doc 1 1 3 1 16 11 9 16 page 7 of 10 RMIT Business Position Description The Head of School is responsible to the Dean of the Faculty of Business for the management of the human and other resources allocated to the School. 5. JOB SUMMARY The primary role of this position is to provide efficient and effective administration to the School’s off-shore Singapore and Hong Kong programs and the School’s two Undergraduate programs offered in conjunction with the Singapore Institute of Management. The appointee would also be required to provide administrative support to the School’s various student related activities as directed by the School Administration Manager 6. REPORTING RELATIONSHIPS The appointee’s supervisor is the Administration Manager of the School, and will be responsible for determining the priority of the appointee’s administrative tasks between the Singapore and Hong Kong programs and other School administrative tasks. The Undergraduate Program Director and the Program Co-ordinators of the Singapore and Hong Kong programs will liaise regularly with the Position Supervisor to ensure that the Supervisor provides priority for the appointee’s administrative tasks between the Singapore and Hong Kong programs and other administrative tasks. ORGANISATIONAL CHART Head of School Director Undergraduate Programs School Administration Manager Program Co-ordinators – Singapore and Hong Kong Undergraduate Programs Program Administrator Singapore and Hong Kong Undergraduate Programs Note: The University reserves the right to make changes to its structure to improve operational outcomes. This may require changes to the duties and reporting relationships of the appointee. C:Pat/My Documents/Staff Pos 1/ Current/ Rochelle Ades/Position Description 03’02.doc page 8 of 10 RMIT Business 7. Position Description SPECIFIC ACCOUNTABILITIES Position Accountabilities a) To develop and maintain the administrative systems for recording and coordinating all aspects of the Singapore and Hong Kong Undergraduate programs. b) To manage and maintain the administrative systems associated with all aspects of recording student progress, from pre-enrolment through to graduation. c) To provide clear and accurate communication with the other off-shore program administrators and in particular to dispatch, receive and accurately record all aspects of student assessment. d) To provide efficient and effective administrative support to the Director of Undergraduate Programs, and the Singapore and Hong Kong Program Coordinators. e) To provide efficient and effective administration to the academic staff involved in the Singapore and Hong Kong Undergraduate programs. f) To provide accurate maintenance of student databases. g) To prepare accurate immigration documents. h) To process staff payment documents. i) To prepare and maintain all Singapore and Hong Kong printed material from student program information documents to course promotional material. j) To carry out other duties within the capacity of the appointee, as required by the Administration Manager or Head of School. k) Other duties as directed within the scope of this classification. Corporate Accountabilities To contribute to the strategic direction setting and policy making processes of the University and the Section by participating in key Group, Section and University forums and undertaking specific Section level project / tasks. Personal Development To assume joint responsibility for career development by actively participating in various activities (mentoring, job rotation, secondments, and joint group projects) and producing a joint agreed development plan identifying key areas which will assist in your personal and professional development. These activities should be consistent with the Group’s Strategic Goals. C:Pat/My Documents/Staff Pos 1/ Current/ Rochelle Ades/Position Description 03’02.doc page 9 of 10 RMIT Business Position Description Occupational Health & Safety In order to comply with Occupational Health & Safety Legislation, each employee is required to: Adopt work practices that support the OH & S policy Take reasonable care for his/her own health and safety and that of others in the workplace that may be affected by their actions Participate in meetings, fire drills, training and other OH & S activities Use equipment in compliance with relevant guidelines Ensure that all incidents, hazardous conditions or injuries are reported immediately to the supervisor or relevant authority. 8. QUALIFICATIONS Either a tertiary qualification relevant to office management, office practice and / or business management or significant practical experience in these areas. 9. 10. KEY SELECTION CRITERIA a) Experience in an administrative role in a tertiary educational institution. Experience in administration of overseas educational programs is desirable but not essential. b) Experience in developing and maintaining working relationships with senior administrative and academic staff. c) The ability to manage a small and specialised unit where significant innovation, initiative and judgement are required. d) A demonstrated ability to organise and prioritise tasks and work to deadlines. e) A high level of interpersonal skills to work as a team member. f) Ability to communicate and liaise with academic staff in order to ensure that all academic requirements relating to course/subject material and assessment are achieved within pre-determined deadlines. g) The ability to work under pressure and demonstrate flexibility. h) A commitment to quality service delivery, a strong sense of confidentiality and good personal presentation suitable for interaction with off-shore partners. i) Sensitivity to working in a multicultural educational environment. OTHER RELEVANT INFORMATION The Faculty has established a “one stop shop” for student enquiry management. This position may be required to participate in a roster for service delivery. C:Pat/My Documents/Staff Pos 1/ Current/ Rochelle Ades/Position Description 03’02.doc page 10 of 10