School of Accounting and Law HOW TO APPLY Your application must include: – – – a covering letter outlining your interest in the position a statement of your suitability against each of the Key Selection Criteria your current curriculum vitae containing names, postal addresses, telephone numbers and where available, e-mail addresses and facsimile numbers of three referees who will provide references when required, and a completed Job Application Sheet. Your application should also include the following details: – Educational, professional and other relevant qualifications – Relevant work experience – If successful, period of notice required to join Details of service with other educational institutions, public authorities and military service where applicable RMIT’s Vocational Education and Training Sector (TAFE Sector) cannot employ persons who have within the last three years received a Voluntary Departure Package from any Victorian Public Sector Department or Government Agency. The University also has restrictions relating to the re-employment of ex-staff members who had left RMIT with Voluntary Departure Packages, redundancy or negotiated separation packages. The nature of the restrictions depends on individual cases. Do not send valuable original documents or exhibits with your application, as articles may be lost in transit. Written applications quoting the relevant reference number should be addressed to: People Services Kellie Whitburn RMIT University City Campus P.O. Box 188 Carlton South VIC 3053 OR emailed to kellie.whitburn@rmit.edu.au Please endorse the envelope "APPLICATION - CONFIDENTIAL" Position Description 50003836: Receptionist/Admin Asst 9/03/16 Page 1 of 8 School of Accounting and Law JOB APPLICATION SHEET PLEASE COMPLETE ALL DETAILS LISTED BELOW AND EMAIL THIS SHEET WITH APPLICATION TO kellie.whitburn@rmit.edu.au or post to the address below. Reference No Position Title Family Name Title Given Name(s) Home Address State Postcode Email Address Telephone Home Work Citizenship Resident Status if not Australian APPLICATIONS ADDRESSED TO People Services Kellie Whitburn RMIT University City Campus PO Box 188 Carlton South Vic 3053 or email to kellie.whitburn@rmit.edu.au FOR PEOPLE SERVICES USE ONLY HR system updated and acknowledgement sent Date Position Description 50003836: Receptionist/Admin Asst 9/03/16 Initial Page 2 of 8 School of Accounting and Law Position Description Receptionist/Admin. Assistant School of Accounting and Law Position Description 50003836: Receptionist/Admin Asst 9/03/16 Page 3 of 8 School of Accounting and Law 1. POSITION SUMMARY Position Title: Receptionist/Admin. Assistant Position Number: 50003836 Time Fraction: Full-time Tenured Status: Continuing Classification: HEW 3 Salary Range: $29,708 – $32,799 Faculty: Business School: Accounting & Law Campus Location: Based at City campus, but may be required to work at other campuses of the University. 2. THE UNIVERSITY RMIT University is a multi-level dual sector education, training and research service organisation, offering programs ranging from certificate level vocational programs through tailored programs for industry and community clients, to postgraduate research programs. The University has several companies which are responsible for commercial activities relating to the University’s core functions. The University’s goal is to create and sustain a distinctive world-class university at the forefront of technical and professional education and real-world research, through continuous improvement and with all staff committed to quality management processes. As a world-class university, RMIT will be recognised as a leader in its teaching and learning processes, research activities and community services. 3. THE FACULTY/SCHOOL RMIT Business RMIT Business is one of the largest Business Schools in Australia and is based at 239 Bourke Street in Melbourne’s Central Business District. Established in 1944 it is now the largest Faculty at RMIT University with around 480 staff working with approximately 19,500 students in Australia and overseas. RMIT Business earns almost three-quarters of its annual revenue from nonGovernment sources and is highly entrepreneurial and outward looking in its vision. Its strategic priorities for the next five years are: Position Description 50003836: Receptionist/Admin Asst 9/03/16 Page 4 of 8 School of Accounting and Law Development of staff capabilities Provision of an electronic work and educational environment Provision of flexible education Effective Faculty management Building partnerships through research and development RMIT Business consists of five Schools, two Research Centres (Transport Research Centre and the Centre for Quality Management Research) and the Office of the Dean. The Schools represent major discipline groupings within the Faculty: School of Accounting & Law School of Business Information Technology School of Economics & Finance School of Management School of Marketing Each School offers a comprehensive and seamless range of education and training from short courses and certificates through to research higher degrees. All courses, including Vocational Education and Training programs (VET), are available to Australian and International students, either in Victoria or at various overseas locations. RMIT Business prides itself on its educational contribution to the global business community. Its Melbourne campus is a popular destination for international students and the Faculty is involved in educational partnerships in a range of countries throughout South East Asia, including China, Hong Kong, Malaysia, Singapore, Vietnam and Thailand. A wide range of offshore degree programs, including articulation arrangements, is offered in collaboration with local institutions. RMIT Business aims to be accessible to a diverse range of communities, including those that are geographically isolated. To this end it has developed a number of new initiatives, including a new Bachelor of Commerce degree which will be delivered entirely “On-Line”. Innovation and Entrepreneurship are at the forefront of the RMIT Business strategy for the future. For further information, please also see: www.bf.rmit.edu.au The School of Accounting and Law The School is one of the largest accounting schools in Australia with an annual operating budget of approximately $14 million, and in excess of 2,600 students and around 80 staff. The School aims to be recognised as the leading Australian business school in the accounting and law disciplines. This mission is evidenced by the provision of high quality academic programs which are both responsive to the needs of the accountancy and legal professions and provide leadership in Position Description 50003836: Receptionist/Admin Asst 9/03/16 Page 5 of 8 School of Accounting and Law innovative thinking pertinent to creating strategic directions for these professions in the public interest. The School offers a wide range of programs at TAFE, undergraduate and postgraduate level. Programs offered include: Foundation Studies Certificate in Small Business Management Certificate in Conveyancing Advanced Diploma in Legal Practice Advanced Diploma in Accountancy Bachelor of Business in Accountancy Bachelor of Commerce Master of Business in Accountancy Master of Professional Accounting Master of Business in Accountancy by Research Doctor of Philosophy The School attracts many international students into its programs and has educational partnerships in several countries throughout South-East Asia, including Malaysia, Singapore, Hong Kong and Vietnam. The School aims to continuously develop and attain a credible research profile to underpin its position as a leading School in accounting and law in Australia. Research strategies include: Identifying and utilising key research opportunities in the broad disciplines of accounting and law to address current emerging problems Promoting team-based research activities within and across disciplines and institutions Providing strong support to enhance research outputs, and Continuously attracting quality research students and enhancing the research skills of staff members Research concentrations which have been developed within the School include social and environmental accounting and reporting, accounting education and student learning, accounting ethics and corporate governance, financial reporting and management accounting issues, public sector accounting, corporate law, and small businesses management. 4. JOB SUMMARY The School Receptionist/Administrative Assistant’s responsibilities include reception duties, word processing and the provision of administrative support for the staff and clients of the School of Accounting and Law. The applicant is required to work as part of the School reception team to provide services to both Higher Education and VET students and staff. Position Description 50003836: Receptionist/Admin Asst 9/03/16 Page 6 of 8 School of Accounting and Law 5. REPORTING RELATIONSHIPS This position reports to the Student Services Co-ordinator. 6. SPECIFIC ACCOUNTABILITIES Position Accountabilities Provision of prompt, efficient, informed and courteous reception services to all clients of the School. Timely and accurate service to students and staff. Assist in the creation and maintenance of School documents and filing as required. Answer telephone and queries from students and the general public and, where appropriate, to direct enquiries to others in the School as well as other areas in the Faculty and the University. Assist in the administration and processing of student forms, including award applications, special considerations, and other related activities as directed. Monitor the usage and ensure the maintenance of the photcopiers, the facsimile machine and other office equipment within normal operating hours. Assist with enrolments as directed. Undertake photocopying and printing requests. Sort and distribute mail deliveries to and from the School and arrange couriers. Monitor use of and maintenance of stationery and other office supplies. Maintain office equipment including liaison with outside suppliers and maintenance contractors. Maintain School kitchen areas and meeting rooms. Liase with the Faculty Student Administration Unit and the Faculty Office as required. Be responsible for the booking of the School’s meeting rooms. Assist with ordering of catering, and setting up rooms for meetings as required. Contribute to the professional appearance and security of the general office area. To undertake other relevant duties as required by the Student Services Coordinator. Corporate Accountabilities To contribute to the strategic direction setting and policy making processes of the University and the School by participating in key Faculty, School and University forums and undertaking specific School projects/tasks. Position Description 50003836: Receptionist/Admin Asst 9/03/16 Page 7 of 8 School of Accounting and Law Personal Development To assume joint responsibility for career development by actively participating in various activities (mentoring, job rotation, secondments and joint group projects) and producing a jointly agreed development plan identifying key areas which will assist in your personal and professional development. These activities should be consistent with the School’s Strategic goals. 7. 8. QUALIFICATIONS Mandatory: A pass at VCE level or equivalent. Ability and experience in using Microsoft word, Powerpoint, Excel and similar wordprocessing and software packages. Preferred: Previous reception experience within a similar tertiary education environment, would be desirable for this position. KEY SELECTION CRITERIA 9. Demonstrated interpersonal skills and a “service” attitude. Excellent oral and written communication skills. Ability to prioritise tasks from a number of different originators. Proven ability to work with minimum supervision with the University, Faculty and School’s administration policies. Accurate and professional word processing skills. Experience with computer systems Microsoft word and associated applications as listed previously. Ability to undertake additional computer training to meet changing University requirements. OTHER RELEVANT INFORMATION The position may be required to work in other areas of the School in the absence of colleagues, and/or outside normal business hours, as requested by the Administration Manager. Position Description 50003836: Receptionist/Admin Asst 9/03/16 Page 8 of 8