ALL PARTY PARLIAMENTARY GROUP ON CORPORATE RESPONSIBILITY Annual Report 2006-07 The All Party Group on CSR is supported by Business in the Community, together with Camelot. Secretariat: Church House Great Smith Street, London, SW1P 3AZ Tel: 0207 222 1265 ▫ Fax: 0207 222 1250 E-mail: patricia.constant@centrallobby.com ▫ Internet: www.bitc.org.uk/parliament Introduction I am delighted to introduce this Annual Report – the second of the Parliament elected in 2005. As before the Report includes a summary of the meetings we have held throughout the Session as well as a record of our current membership. Our programme in this session has differed from the norm in that we departed from our routine of monthly meetings in order hold an inquiry, which considered the way in which businesses respond to the needs of vulnerable customers. Under this theme we held a series of meetings which focussed on the way in which different sectors respond to the challenges and opportunities that vulnerable customers create. We benefited greatly from the experience of Mallen Baker, the Development Director of Business in the Community, who acted as the expert adviser to the inquiry team, and we are grateful to him for his assistance in compiling the inquiry report. I greatly look forward to working with the Officers and members to ensure that we hold a stimulating programme of meetings in 2007-08. We welcome suggestions about subjects to be discussed at future meetings and I hope that members will not hesitate to let us know if they have any suggestions for the Group’s work in the next session. Baroness Greengross, Chairman 2006-07 Meetings held 2006 - 2007 Winter Reception – November 2006 In November 2006 the Group held a reception in the Jubilee Room of the House of Commons at which the Group’s Chairman, Baroness Greengross, announced the launch of an inquiry into the needs of vulnerable customers. Dianne Thompson, Chief Executive of Camelot plc, the Group’s sponsor in 2006 and 2007, spoke about the theme of the reception, “Who are the winners in responsible business practice?”, and suggested we all are: shareholders, customers, suppliers and staff. Climate Change event – March 2007 On 7 March the Group showed Al Gore’s film, “An Inconvenient Truth” to Parliamentarians and invited guests, and followed the film with a panel-led CSR Annual Report 2006-2007 Page 2 discussion and a short reception. We were delighted to hold this event jointly with the external Corporate Responsibility Group. Panel members included: Baroness Greengross, Martin Horwood MP, Lord Newby, Ben Stimson of BSkyB and Adrian Hosford of BT. APPG on CSR inquiry At its AGM in July 2006, the Group had decided to hold an inquiry to consider the way in which businesses respond to the needs of vulnerable customers and make recommendations. During the autumn of 2006 the inquiry team membership was finalised and the precise remit of the inquiry was agreed. The inquiry team decided to focus on three areas of particular interest: new technology, body image and health; and financial services. The members of the inquiry team were: Baroness Greengross, Baroness Gibson of Market Rasen, Justine Greening MP, Lord Haskins, Lord Hastings of Scarisbrick, Susan Kramer MP, Lord Newby, Lord O’Neill of Clackmannan, John Robertson MP and Lord Sheppard of Didgemere. The inquiry team’s expert adviser was Mallen Baker, Development Director of Business in the Community. December 2006 – examples of best practice At their first meeting on 11 December, the inquiry team listened to examples of best practice from a number of firms regarded as exemplars of companies which have considered the needs of vulnerable customers and acted to address the challenges they represent. Presentations were given by Barclays Bank, Camelot, Diageo and O2. January – new technology The advent of new technology creates new challenges for companies seeking to ensure that their products and services are not abused or used inappropriately by young people. The inquiry team heard presentations from a number of expert witnesses who explained some of the challenges and opportunities in this field. Presentations were given by the National Consumer Council, Ofcom, the UK Children’s Charities Coalition on Internet Safety and Vodafone. February – body image and health The inquiry team decided to look at how business responds to the needs of vulnerable customers in the field of body image and health against a background of increasing concern about the incidence of food disorders in the UK and pressure on CSR Annual Report 2006-2007 Page 3 the fashion industry to consider the impact on young people of the images they celebrate. Presentations were given by BEAT! (formerly known as the Eating Disorders Association), the Food Standards Agency and Cadbury Schweppes. The Group also received written advice from Unilever about Dove’s marketing policies and from the Department of Culture, Media and Sport. March – financial services By the time the inquiry team held its meeting on financial services, the issues of access to financial services and financial capability had risen to the top of the political agenda. Ed Balls, the Economic Secretary to the Treasury, had to withdraw at a late stage due to the requirements of Parliamentary business. The inquiry team benefited, however, from the expert advice of John McFall MP, Chairman of the House of Commons Treasury Select Committee, and representatives of the Royal Bank of Scotland and the Nationwide Building Society. The inquiry team’s report, “How businesses respond to the needs of vulnerable customers”, was launched at the Group’s summer reception on 16 July 2007. Annual General Meeting 2007 The Group’s AGM was held on 3 July in the House of Lords. All the Officers, with the exception of David Drew, agreed to be re-nominated and were elected unopposed. David resigned after several years as an Officer and has been replaced by John Robertson MP. Baroness Greengross expressed the Group’s thanks to David for all his support for the Group. Members reviewed the 2006-07 programme and congratulated Baroness Greengross on leading the Group through another successful year. Summer Reception – July The Group’s summer reception is being held in the Jubilee Room of the House of Commons on 16 July. Members of the Group will be joined by invited guests, including many of the speakers who gave presentations to the Group’s inquiry team. Baroness Greengross will launch the report of the inquiry team, which has been looking into the way in which businesses in the UK respond to the needs of vulnerable customers. The inquiry report will be available on the Group’s website at: www.bitc.org.uk/parliament after the reception. CSR Annual Report 2006-2007 Page 4 Membership of the APPG on CSR Chairman: Baroness Greengross OBE (Crossbench) Vice-Chairmen: Baroness Gibson of Market Rasen (Labour); Lord Holme of Cheltenham CBE (Liberal Democrat); John Robertson MP (Labour); Lord Sheppard of Didgemere (Conservative); Jo Swinson MP (Liberal Democrat) and Ian Taylor MBE MP (Conservative). Hon. Secretary: Martin Horwood MP (Liberal Democrat) MPs: Tony Baldry; Ed Balls; Gregory Barker; Rt Hon John Battle; Miss Anne Begg; Peter Bottomley; Dr Vincent Cable; Rt Hon David Cameron; Colin Challen; Rt Hon Kenneth Clarke; Michael Connarty; Rosie Cooper; Jim Cousins; Ian Davidson; Parmjit Dhanda; Jonathon Djanogly; Nigel Evans; Dr Hywel Francis; Linda Gilroy; Michael Gove; Rt Hon John Gummer; Stephen Hammond; Dr Evan Harris; Stephen Hesford; Paul Holmes; Phil Hope; Chris Huhne; Rt Hon Michael Jack; Barbara Keeley; David Kidney; Susan Kramer; Ashok Kumar; David Lammy; Mark Lazarowicz; David Lepper; Tim Loughton; Andy Love; Ian Lucas; Fiona Mactaggart; Sarah McCarthy-Fry; Rt Hon John McFall; Jim McGovern; Rt Hon Michael Meacher; Rt Hon Alun Michael; Madeleine Moon; Margaret Moran; Jessica Morden; Eddie O'Hara; Lembit Opik; Andrew Pelling; Bridget Prentice; Adam Price; Jamie Reed; John Robertson; Paul Rowen; Barry Sheerman; Anne Snelgrove; Anthony Steen; Ian Stewart; Jo Swinson; Gareth R Thomas; Ed Vaizey; and Rudi Vis. Peers: Lord Alton of Liverpool; Baroness Andrews; Lord Bhatia; Baroness Blood; Lord Brennan; Lord Brett; Lord Browne of Madingley; Baroness Buscombe; Lord Butler of Brockwell; Baroness Chalker of Wallasey; Lord Clement-Jones; Lord Corbett of Castle Vale; Baroness Cumberlege; Baroness Dean of Thornton-le-Fylde; Lord CSR Annual Report 2006-2007 Page 5 Faulkner of Worcester; Lord Freeman; Lord Gavron; Baroness Goudie; Baroness Gould of Potternewton; Lord Harrison of Chester; Lord Haskel; Lord Haskins; Lord Hastings of Scarisbrick; Baroness Hayman; Baroness Hooper; Lord Howarth of Newport CBE; Baroness Howe of Idlicote; Lord Howell of Guildford; Lord Joffe; Lord Jones; Lord Judd; Lord Lester of Herne Hill; Lord MacGregor of Pulham Market; Lord Marshall of Knightsbridge; Baroness McIntosh of Hudnall; Baroness Miller of Chilthorne Domer; Lord Mitchell; Lord Newby; Lord Newton of Braintree; Baroness Noakes; Baroness Northover; Lord O'Neill of Clackmannan; Lord Paul; Lord Peston; Lord Phillips of Sudbury; Baroness Pitkeathley; Baroness Prashar; Baroness Prosser; Lord Puttnam; Baroness Richardson of Calow; Lord Sharman; Baroness Sharp of Guildford; Lord Sheldon; Lord Simon of Highbury; Lord Stevenson of Coddenham; Lord Stone of Blackheath; Lord Taylor of Warwick; Baroness Warwick of Undercliffe; Baroness Whitaker; Baroness Wilcox; Lord Williamson of Horton; and Lord Wolfson. The Group’s Supporters The All Party Group on Corporate Responsibility is supported by Business in the Community and Camelot. Business in the Community Business in the Community is a unique movement of more than 750 member companies committed to continuous improvement of their positive impact on society. It is an independent charity with twenty years experience of achieving its charitable purpose “to create a public benefit by working with companies to improve the positive impact of business in society”. It is a business led organisation, involving some 200 member companies in leadership teams that develop responsible business practice. It is the largest UK national organisation, with a network of international partners. Its member companies employ 12.4m people in over 200 countries, including 20% of the UK workforce. Business in the Community supported the creation of the APPG on CSR and has supported the Group ever since, not least through the practical support of its staff and member companies, many of whom have been represented at Group meetings. Further information about Business in the Community is available at: www.bitc.org.uk CSR Annual Report 2006-2007 Page 6 Camelot Camelot has run the UK National Lottery since 1994 and operates under a licence awarded by the National Lottery Commission. It is responsible for developing and running lottery games to raise money for Good Causes, defined by the Government. Camelot works closely with Government and the fifteen National Lottery Distribution Bodies, which allocate funds to Good Causes. Stakeholder engagement and consultation lie at the heart of Camelot’s approach to managing corporate responsibility. Camelot has identified eight principal stakeholder groups, with whom it needs to build close and mutually-rewarding relationships if it is to continue to succeed in delivering a successful and respected National Lottery. Camelot has succeeded in returning a higher proportion of lottery revenue to society than any other major lottery in the world. It has succeeded in raising over £20 billion for Good Causes, benefiting over 250,000 projects across the UK. At the same time, it has run the National Lottery in a socially responsible way to minimise the risk to more vulnerable groups. Despite these self-imposed checks and balances, lottery sales topped £4.9 billion in 2006/07. Camelot was ranked as the leader in its sector in BITC’s 2007 Corporate Responsibility Index, and the Group is very pleased to be associated with this successful and responsible company. Finance and Registration The Group is officially registered with the Parliamentary Commissioner for Standards and it is on the Approved List as a recognised All Party Parliamentary Group. All MPs and Peers are entitled to attend meetings of the Group and nonParliamentarians attend as guests by invitation. The Group has incurred no costs directly and does not charge Members a membership fee. The Group’s costs are met by Business in the Community, largely through the generous sponsorship, since January 2006, of the Camelot Group plc. Further information about the Group, including records of past meetings, is available at: www.bitc.org.uk/parliament. CSR Annual Report 2006-2007 Page 7