Hotlines
AIDS Hotline
Phone: 610-974-8700
American with Disabilities Information
Phone: 800-514-0301 (English and Spanish)
TTY: 800-514-0383
Description of Services: Provides various types of information for people with disabilities.
American Red Cross – Lehigh Valley Chapter (Valley Wide Help)
2200 Avenue A
Bethlehem, PA 18017-2181
Phone: 610-865-4400
Fax:
610-865-5871
Valley Wide Help:
Phone: Allentown: . . . . . .
Bethlehem: . . . . .
610-435-7111
610-691-8711
Easton: . . . . . . . . 610-252-4357
Slate Belt: . . . . . .
610-588-5512
TTY/TDD: . . . . . . 610-866-0131
Website: www.redcrosslv.org
Publications Directories: www.irissoft.com/vwhp
Email: lvarc@usa.redcross.org
Description of Service: Valley Wide Help; 24 hour information and referral ser4vice provided by
the American Red Cross of the Greater Lehigh Valley. Trained Information Specialists listen to the
callers’ problems and identify the callers’ needs through interview techniques and problem
assessment. They then consult Valley Wide Help’s comprehensive computerized database of over
2,000 referral sources to identify specific organizations that may be able to assist them. Also
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provide disaster response, heath and safety administrating and classes, armed forces emergency
communication for family members and Valley Wide Help (telephone information Line). Also
provides housing for males in crisis, homeless, including emergency housing assistance in disasters
and fires. Bilingual staff person (Spanish-English) available at times.
Business Office Hours: Monday through Friday 8:30 am – 4:30 pm
Asthma Health Info Hot Line
Phone: 1-888-7-ASTHMA
Description of Services: Asthma health information.
Hours: 10 am – 3 pm or leave message and they will answer.
Cancer – Support of Survivors (SOS)
Phone: 610-402-4767
Description of Services: Take an active role in your recovery. Get the support and encouragement
you need through our 24-hour telephone line staffed by breast cancer survivors.
Children and Abuse Registry
Hillcrest Building – Second Floor
Box 2675
Harrisburg, PA 17105-267
Phone: 800-932-0313 (24 hours, 7 days a week) or 717-783-1964
Website: www.caring4u.org
Description of Service: Call to report suspected child abuse. All phone calls are confidential. You
may remain anonymous. Accepts and assigns for investigation reports of child abuse. Provides
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limited information and referral service on community programs. Applies to persons being abused
under age 18.
Children and Youth Services
17 S. 7th Street
Allentown, PA 18101
Phone: 610-782-3064
Website: www.lehighcouty.org
Description of Services: Help with problems that appear to be affecting the care of a child
Commonwealth Information Center
402A Finance Building
Harrisburg, PA 17125
Phone: 1-800-932-0784 or 717-787-2121
TDD/TTY: 1-800-324-8040
Description of Services: Takes comments and opinions and passes them on to the Governor.
Gives state and referral information on state agencies.
Hours for Operators: Monday through Friday 8 am – 5 pm
Crime Victim’s Council
801 Hamilton Street
2031 Hay Terrace, Suite 101
Allentown, PA 18101
Easton, PA 18042
Phone: 610-437-6610
610-250-6313 (call for Information)
Fax: 610-437-9394
610-250-6314
Crime Victims Abuse Crisis Line: 610-437-6611 24 hours/7 days week
Victim/Witness Program (help with victims’ compensation)
801 Hamilton Mall
Allentown, PA 18101
610-437-6610 (works in both counties)
Website: www.cvclv.org
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Email: cvclv@enter.net
Description of Services: Individual and group counseling; court/hospital/police accompaniment;
support groups for children and adults. Education and prevention, rape crisis, male survivors
‘support group. Homicide/Violent crime group counseling. Programs held whenever there is a
need. Also provides Hotline for victims of sexual assault/abuse.
Domestic Violence Victims’ Aid
Administration Office:
444 E. Susquehanna Street
Allentown, PA 18103
Phone: Local: Turning Point 610-437-3369, 24 Hour Hotline
National: 1-800-799-SAFE, 24 Hour Hotline
TTY: 800-787-3224
Office: 610-797-0530
Fax Office: 610-797-0585
Website: www.tplv.org
Email: pamrtplv@rcn.com
Description of Services: Domestic Abuse – Aid for Victims; Referrals for shelter, legal services.
Has bilingual staff; their language line uses over 100 languages.
Lehigh County Crisis Intervention
17 S. 7th Street
Allentown, PA 18101
Phone: 610-782-3127
Description of Service: 24-hour Emergency Mental Health Services: mental health assessments,
assistance in emergency evaluations/hospitalizations. Delegates of “Application for Involuntary
Emergency Examination and Treatment: Mental Health Procedures Act of 1976 Section 302”-for
individuals (14 years of age and older) who need to have an involuntary evaluation for psychiatric
inpatient hospitalization.
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National Domestic Violence Hotline
Phone: 800-779-7233 TDD: 800-787-3224
Website: www.ndvh.org
Email: can email directly through website
Description of Services: Help is available to callers 24 hours a day, 365 days a year. Hotline
advocates are available for victims and anyone calling on their behalf to provide crisis intervention,
safety planning, information and referrals to agencies in all 50 states, Puerto Rico and the U.S.
Virgin Islands. Assistance is available in English and Spanish with access to more than 140
languages through interpreter services.
National HelpLine Network
Phone: 800-442-4673
Description of Services: Teen peer counseling; Crisis line.
National Runaway Switchboard
Phone: 800-786-2929
Website: www.nrscrisisline.org
Description of Services: 24-hour runaway and homeless teen helpline, and information and referral
center.
North Penn Legal Services
65 East Elizabeth Avenue, Suite 800
1203 North Street
Bethlehem, PA 18018
Jim Thorpe, PA 18229
Phone: 610-317-8757
570-325-5050
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Fax: 610-317-8778
570-325-3105
Website: www.northpennlegal.org
Description of Services: Free legal services for low-income families. Unemployment compensation
issues, social security issues, some custody, foreclosures, representation for PFA hearing, custody
workshops offered every month. Assistance in evictions and bankruptcy. Problems with welfare
rules? If you think you were denied benefits without good cause – call them. Bilingual staff
available.
Hours: 8 am -12 noon and 1 pm – 4 pm 5 pm Monday through Friday
PA State Legislation Information
Website: www.legis.state.pa.us
Description of Services: Information regarding places to contact for help and information. Also
information how to contact State Representatives.
PA State Tax Info Line
Phone: 717-787-8201
Website: www.revenue.state.pa.us
Description of Services: Pennsylvania tax information provided.
Poison Control Hotline
Phone: 1-800-222-1222
Website: www.poison.org or www.aapcc.org
Description of Services: This national hotline number will let you talk to experts in poisoning. This
is a free and confidential service. All local poison control centers in the United States use this
national number. You should call if you have any questions about poisoning or poison prevention.
I does NOT need to be an emergency. You can call for any reason, 24 hours a day, 7 days a
week.
Predatory Lending Hotline
Phone: 1-800-755-1563
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Description of Services: If you think you are being cheated by your Mortgage Company or home
equity lender
Project Child
220 W. Broad Street
Bethlehem, PA 18018
Phone: 610-691-1200. 24 Hour Hot Line
National: 1-877-807-5050
Website: Locally: www.projectchildlv.org Nationally: www.projectchild.org
Email: projectchildlv@aol.com
Description of Services: For parents at-risk of abusing their children (talk to a non-judgmental
supportive person).
SU Familia Hispanic Family Helpline
Phone: Toll Free: 1-866-783-2645 or 1-866-SU-FAMILIA
Description of Services: En Espanol or English. Will make referrals to help Hispanic families gat
basic health information to prevent or manage chronic conditions. Refers to local health providers
and federally supported programs, including CHIP (the Children’s Health Insurance Program)
TEEN Suicide Hotline
Phone: 800-784-2433 or 800-273-8255
TTY: 800-799-4889
Website: www.suicidehotlines.com
Valley Wide Help
Phone: Allentown 610-435-7111
Easton
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610-252-4357
Bethlehem 610-691-8711
Slate Belt 610-588-5512
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Spanish Information 610-866-1089
Description of Services: Any information and referral service, 24 hours a day hotline. Bilingual
staff. Call with any questions about where to go, who does what for human services or other
information.
Valley Youth House
Administration Offices
829 Linden Street
Allentown, PA 18101
539 Eighth Avenue
Bethlehem, PA 18018
Phone: 610-820-0166
24 Hour Hotline: 610-691-1200
Website: www.valleyyouthhouse.org
Description of Services: Provides hotline for homeless youth ages 12 to 17. Valley Youth House
has offices in Allentown, Bethlehem and Easton. Counseling for families and youth, family
preservation; independent living program for youths on their own (therapy, supervised residence);
runaway and homeless youth shelter for ages 12 through17; Has transitional housing for youth also.
Their Street Outreach Program caseworkers provide food, clothing, referrals and advocacy to
residents in both Lehigh and Northampton counties. Also available are Student Assistance Program
(SAP) for mental health counseling through Northampton County school districts.
Warmline
Phone: 610-820-8451 or 610-820-8549, 24 Hour Hotline
Spanish 484-223-0785 from 6 pm – 10 pm daily
Description of Service: Telephone support service for Lehigh and Northampton County adults who
are challenged by loneliness, confusion, and other mental health concerns, or who need information
about available services. “Provides a listener who can respond to you before you reach a crisis.”
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