Study Guide for Exam 1 NUR 423 Mental Health and Psychiatric Nursing Components of the nursing process (nursing care plan) The concept of stress (biological response, as environmental event, as transaction Between individual and environment) General adaptation syndrome – initial response and sustained response Characteristics of each level of anxiety (HESI review manual or textbook) Adaptive and maladaptive coping mechanisms Defense mechanisms (study those in the HESI review manual or textbook) Legal issues (Dr. Lawyer’s lecture handout) Ethical principles (Dr. Lawyer’s lecture handout) Johari Window Transference/Countertransference Active listening Nonverbal Communication Assertive, Aggressive, Passive, Passive-Aggressive communication styles (handout) Assertive “I feel ____ because ______” statement (handout) Therapeutic and nontherapeutic communication skills (handout) Essential elements of the therapeutic relationship (handout) Empathic “You feel ____ because_____” statement (handout) Phases of the therapeutic relationship (handout) Useful phrases box in HESI review manual Forbidden phrases box in HESI review manual Anger/Aggression definitions of each, predisposing factors to anger and aggression, Management (textbook and handout) **Remember to keep the HESI specialty exam in mind. Study the content related to this first exam that is in your HESI including the HESI HINTS – Therapeutic Communication, Levels of Anxiety and the HESI HINTs (we will cover the anxiety disorders later) Mark 10:27 With God all things are possible.