Purdue Univ. Office Supply Program Quick Reference
Important Phone/Contact Numbers
OfficeMax Customer Service
Account Representative
Lee Braun
Account # 751764
866-871-8606
Hours of Operation: 8am – 8pm EST Mon-Fri
Assistance with product search, inventory availability, order
tracking and returns and credits.
Cell: 317-496-8402
E-mail: leebraun@officemax.com
Frequently Asked Questions
How do I get an OfficeMax
catalog?
What is the order cutoff time?
How do I place orders with
OfficeMax?
What is the Return Policy?
Does OfficeMax offer an
Employee Purchase Program
for Purdue Univ.?
When I call customer service
what information should I
provide them?
Purdue contacts
Contract questions:
General questions/Ariba
assistance:
Add product code J9-Catalog14 to your next order, and your catalog will be
shipped free of charge.
Placed and approved order by 4pm local time through Ariba will receive free next
business day delivery.
All orders should be placed through the e-procurement site, Ariba, utilizing the
electronic catalog available through Ariba. All pricing on the site is Purdue net
pricing.
Product may be returned for any reason within 30 days of purchase and must be in
resalable condition. Call OfficeMax Customer Service 866-871-8606 with your
invoice number or PO#, which appears on your order acknowledgement and
packing list.
 Product under $20 in value will be either credited or replaced at no charge,
without the need to return the product. An email acknowledgement of the
credit invoice# will be sent to you.
For products over $20, Customer Service will issue an ATR (Authorization to Return)
number, and send to you via e-mail. Write this number on a copy of your packing
list or order acknowledgement and place on the product. Give the item to your
office product delivery person so they can return it to OfficeMax for processing.
Yes, follow the following steps below:
Step 1: Log into www.officemaxworkplace.com
enter your user name: PURDUEEMPLOYEE and password: OFFICEMAX1
Step 2: Begin shopping
Step 3: After shopping, select checkout when finished
Step 4: Input the address you would like the product shipped to as well as your
personal credit card information
Step 5: Complete the checkout process and submit the order
All Purdue Univ. employees/alumni are eligible to use this program to receive the
negotiated contract pricing on all personal purchases. Your orders will be billed to
your personal credit card and shipped next business day to the address you specify
in the order.
When contacting customer service 866-871-8606 regarding an order, please
reference your Ariba PO# beginning with “45”. Customer service may also ask you
for your account# which is 751764 and ship to code, example FREH for Frehafer
Hall.
Trina Clawson/Purchasing Agent (765) 494-7904, tclawson@purdue.edu
Procure-to-Pay Helpdesk (765) 494-7279, pshelpdesk@purdue.edu
OfficeMax Customer Service 800 472 6473
OfficeMax Customer Service 800 472 6473