行銷研究 101 學年度第一學期課程大綱 Instructor : 張愛華 Tel: 29393091-81223 Time 9:10 to12:00 pm., Friday E-mail:aihwa@nccu.edu.tw Course Description and Objectives This course intends to guide the learners to understand the process of marketing research and the related management issues. Contemporary technology of marketing research will be explored in this course. These objectives will be accomplished through instructor’s lecture, class assignments, and term projects. Textbook and Reference Books Textbook Basic Marketing Research, 4rd ed. (2009) by Malhotra, Naresh K., and Mark Peterson, Person Education, Inc.,(Imported by 台北:雙葉書廊) Reference Books Marketing Research, 10th ed., (2011) by David A. Aaker, V. Kumar, George S. Day and Robert P. Leone, John Wiley & Sons (Imported by 台北:雙葉書廊) 行銷研究—管理與技術, 台北:華泰書局 黃俊英博士著, 第八版(中華民國九十七年) 行銷研究—實務與理論應用,邱志聖著,(中華民國九十七年)台北:貝塔/智勝 Grading 1. Term Project: 50% 2. Case Discussions, assignments, and Class Participation: 30% 3. Mid-term Exam: 20% Class Schedule Date Outline 1. Sept. 21 Course Introduction Introduction to Marketing Research 2. Sept.28 Defining Marketing Research and Developing an Approach Group Formation 3. Oct. 5 Research Design 1 Ch. 1 Ch. 1-2 Ch. 3 Assignment 1 4. Oct. 12 Exploratory Research: Secondary and Syndicated Sources Secondary Data Exploratory Research: Qualitative Research Case 1: Pan-Der Mattress Ch. 4-5 5. Oct. 19 Exploratory Research: Qualitative Research Focus group exercise (In Class) Ch.6 6. Oct. 26 Descriptive Research: Survey and Observation Term Project Presentation: Part One Ch. 7 7. Nov. 2 Causal Research Design: Experimentation Ch. 8 8. Nov. 9 Measurement Scaling (I) & (II) Case 2: Online Video Case 8.1 (p.275) Ch. 9-10 9. Nov. 16 Questionnaire Design Term Project Presentation: Part Two Ch. 11 10. Nov. 23 Guest Speaker Lecture or Company Visit 11 Nov. 30 Sampling: Design, Procedure and Sample Size Ch. 12-13 12. Dec. 07 Exam (In Class., Open book) 13. Dec. 14 Field Work Data Preparation and Analysis Strategy SPSS introduction Case 3: Hewlett-Packard, p. 361 Ch. 14-15 14. Dec. 21 Data Analysis: Hypotheses Testing and Cross Tabulation Ch. 16-17 15. Dec. 28 Correlational Analysis and Regression Report Preparation Ch. 18-19 Assignment 2 16. Jan. 4 Presentation of Term Projects (I) 17. Jan. 11 Presentation of Term Projects (II) Group Formation (全班分為 7-9 組) Term Project Presentation: Part One 完成至 1/3 進度, 各組繳交書面報告, 全班選取 1/2 組別進行簡報 Term Project Presentation: Part Two 完成至 2/3 進度, 各組繳交書面報告, 全班其餘 1/2 組別進行簡報 Presentation of Term Projects 完成所有進度, 各組繳交期末報告, 全班各組分兩天進行期末簡報 所有作業(Assignment)及報告(Case & Project)均須於規定日期繳交書面報告並上傳電 子檔至教學網 2