Stella S. Murray
74 Daniel Trace  Burlington, Connecticut 06013  (860) 673-5929  stella.murray@gmail.com
CAREER PROFILE
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Excellent professional track record for positions in systems, network administration and project management
Extensive expertise in numerous network technologies, infrastructure, and protocols
Proven ability to train, evaluate, and lead large and successful teams of technical employees
Demonstrated skill managing IT projects through all life cycle phases to timely completion
Outstanding technical acumen with an array of software tools and operating systems
Recognized as a creative and effective technical troubleshooter and problem solver at all times
Strong communication, reporting, and documentation skills with people of all levels and roles
Ability to maintain individual and organizational focus on client support, service, and satisfaction
Resourceful and flexible thinker and coordinator in fast-paced, high-volume IT environments
PROFESSIONAL EXPERIENCE
F&S Oil – Waterbury, Connecticut
2005 to March 2008
IT Administrator
 Managed project to migrate Carlson Fuel Oil 1,200 customers and fuel operations into existing F&S Oil.
 Managed project to implement Flat Rate Pricing into the service operations.
 Managed internal project to identify and separate approximately 7,000 Propane customers for a divestiture.
 Managed project to convert and implement electronic metering system (RAVEN) for the fleet of 24 Delivery
Vehicles.
 Managed project to implement the interface of UPS Routing with ADDS Energy software to provide more
efficient routing of deliveries.
 Managed project to evaluate, implement and maintain camera security system for multiple locations.
 Train and lead employees at multiple offices to be streamline customer service processes.
 Created and developed instrumental tools to help management track sales and margin using MS Query and
Crystal Reports.
 Created and developed intranet site using Microsoft Sharepoint technology to provide a central location for
the employees to access company information.
 Administration of telecommunications services: Internet, Telephone, Cellular and Blackberry service
EST, Part of GE Security, Inc. – Cheshire, Connecticut
1996 to 2005
Systems Administrator
 Managed project to move 30 employees to the GE corporate facility in Plainville, Connecticut.
 Managed project to transition multiple corporate and field offices to Microsoft Outlook and Microsoft
Windows Network environment -500+ Workstations.
 Train, evaluate, and lead technical employee teams at multiple offices. Prepared and administered IT budgets
for various locations.
 Managed project to provide ACD to local Customer Service Group.
 Managed project to audit telecom systems across organization worldwide.
 Managed project to Audit 1500+ workstations for hardware and software.
 Directed and managed yearly telecommunications bill sweep to reduce costs and administer accounts more
effectively across the organization.
 Administration of telecommunications services: Video Conferencing, Audio Conferencing, Cellular and
Blackberry service
Stella S. Murray
74 Daniel Trace  Burlington, Connecticut 06013  (860) 673-5929  stella.murray@gmail.com
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Directed implementation of Symantec System Center for centralized virus protection. Configured policies for
local and remote users. Configured daily automatic updates and provided visibility to client across
international sites.
Stella S. Murray
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Telcom Analyst
1996 to 2000
 Administered a Nortel Meridian Option 61 PBX switch – perform Moves-Adds-Changes (MAC), Automated
Attendant and Voicemail requests
 Administered NetWare and Windows NT servers, conducting daily backups and server patching to provide
24/7 uptime. Developed and deployed company-wide security policies for network end users.
 Implemented DHCP across 20 satellite offices. Provided level 3 network support to corporate offices and
satellite facilities.
 US Project Leader for Lotus CC-Mail to Lotus Notes migrations for 500+. Ensured Y2K compliance.
 Upgraded 110 workstations company-wide from Windows 9x to Windows NT 4.0. Supported upgrade of
NetWare 4.11 network to NetWare 5.0 and pure TCP/IP environment.
EDUCATION & TECHNICAL SKILLS
BA, Information Systems – Suma Cum Laude
Western Connecticut State University
A+ Certification
Platforms: Microsoft Windows XP/2000/NT/9x & Novell NetWare
Software: Small Business Server 2003, Microsoft Exchange 2003, Veritas BackupExec, Norton Corporate Antivirus,
Norton Ghost, MS SUS Server, Microsoft Outlook 2003, Lotus Notes, MS Office Suite (Word, Excel, PowerPoint,
Access), Track-IT, Crystal Reports XI, MS Query, Citrix Client, WinVNC, ADDS Energy v3.02
Networking: TCP/IP, IPX/SPX, Intranet Ware, NetBEUI, WINS, DHCP, DNS, Print Servers, HP Jet Direct, &
3Com/Intel Switches & Hubs
FUTHER INFORMATION AVAILABLE UPON REQUEST