MN-ND-SD Division Newsletter
We also underestimate just how much
social pressure there is on other
people to say "yes". In effect, when
you ask someone to help you it’s a lot
more awkward for them to say "no"
than you might imagine.
Division President
Dawn Staycoff
The Art of Asking
We all need help: manager’s
delegate, team members
collaborate, and wouldn’t it be
great if we could get kids to take
the trash out! It's really about
help.
Yet asking for help seems to be
unbelievably difficult for many.
To some it's embarrassing;
others see it as a sign of
weakness; and there are those
who fear the sense of rejection
that comes from "no". If you
think about it you'll realize that
most people are willing to help –
if you just ask - after all, aren't
you?
A Helping Hand
Research shows that we vastly
underestimate just how willing
others are to lend a hand. It's
embarrassing to say "'no". We
find it difficult to understand
what others think and feel
because we are kind of stuck
inside ourselves. We may not
like to think of ourselves as
egocentric, but we all are to
varying degrees.
Tips for You
1. When you want help, just ask.
People are much more likely to help
than you think, especially if the
request is relatively small. Most
people gain pleasure in helping others
Caption describing
who have a need.
or graphic.
2. Make it easy for peoplepicture
to say
"no".
Here's the flip side: most of us don't
realize just how hard it is to say "no"
to a request for help. People feel more
pressure to say "yes" than we realize.
If what you are asking for really may
be a burden, think of ways to make it
easier for the person to say "no".
In the workplace, goals and deadlines
may not be negotiable. If you are a
manager you need to look at what you
are delegating, the totality of activities
an employee has to do, and set
priorities. It's popular to parrot, "Do
more with less." In this case, the "less"
is time. Can your employee or team
achieve the standard of performance
by doing more with less time? Get
clear about what's most important.
Don’t be afraid to ask for help. Start
small; ask for a small commitment and
let people work up to a larger
commitment.
Many hands make light work.
Dawn Staycoff
MN-ND-SD Division Newsletter – April 2012
In this issue:
 Message from the
President
 Retirement Trust
Foundation
 Skyway Chapter
Membership Drive
 Why me for Chapter or
Division Leadership?
 Leadership it is about
you…
 International President’s
Message
 International
Nominations
 APW Resources
 Free APW Webinar
 St Cloud Quarry Chapter
APW Seminar
 8 Qualities of Remarkable
Employees
 EFAM 2012
 MN ND SD DAM 2012
 Research & Education
 Career Connections
 R & E Scholarship
 RTF & Application
 Division Bylaws
 SW Metro – MOE &
Fundraiser
 APW Events
 Advertisements
Retirement Trust Foundation
Greetings fellow IAAP members! The Retirement Trust Foundation is
helping our own – Admin to Admin. Vista Grande is a great retirement
facility for those admins who wish to retire to Rio Rancho, New Mexico.
There is also the Housing Subsidy for Admins in Need (HSAN) program for
those who live in retirement facilities elsewhere and are within the
guidelines of the HSAN program.
Once again the deadline to submit an application to receive assistance from
the HSAN program is fast approaching. Applications must be received at
Headquarters by May 15th, 2012.
Do you know an admin who has worked their entire life and now ready to
retire is finding it hard to make ends meet? In these economic times many
of us are struggling to raise our families, keep our jobs and save for
retirement.
It’s refreshing to know that an organization like the RTF has successfully
raised funds so admins who find themselves in need of housing assistance
have somewhere to turn. Let’s continue our quest in spreading the word
about the HSAN program! The RTF has the funds to help.
Any takers?
Check the RTF website at www.IAAP-RTF.org for the application and
qualifying criteria.
The Skyway Chapter got creative when thinking up a way to kick off our
membership drive this year. In honor of Valentine’s Day and to also give
our fellow administrative professionals a little pampering, we hosted a
“Martinis and Manicures” event at The Living Room at the W Hotel in
Minneapolis on February 9.
Not only was this event fun, it was beautifully orchestrated and elegant.
Everyone that attended received a manicure or a chair massage, a
martini (or equivalent beverage) and some yummy hors d’oeuvres. Our
associate members pulled out all the stops by providing us with the venue
and some great door prizes! The manicures and massages were provided
by MobileSpa, a local company that specializes in these types of events
at restaurant venues throughout the Twin Cities.
Our professional members were encouraged to attend and bring guests to
introduce them to IAAP. Our associate members not only helped us pull
the event together, but attended in full force to network with our members
and guests. We also had members and guests from other chapters join
us. It helped that our division recently announced participation in the
70/70 campaign, so we had almost 100% success in recruiting our
guests! It was a win-win for all!
MN-ND-SD Division Newsletter – April 2012
Why Me for Chapter or Division Leadership?
Why not?
Kristi Rotvold, CAP-OM, Northwest District Director
It’s that time of year again when you hear from the nominating committee from your chapter or division asking
you to consider running for an office this year. You hear this over and over again and you just don’t have
time, or you’ve been there, done that. This is also the time of year when the chapter/division leaders start
looking for committee leads; again, you are too busy with work, or family, or studies, etc.
Let’s take a look at what you can do. Do you have one lunch break during the week that you could give up to
work on IAAP items for your chapter or division? Could you get up 15 minutes early or stay up 15 minutes
later at night to do one IAAP item. Do you have maybe 30 minutes on the weekend when you could do one
item for IAAP? Plan your days in advance and carve out 15, 30 or 45 minutes where you could work on an
IAAP role or committee work. If you break roles/committees, etc. into small units of time, we all can help our
chapters and divisions grow. Leadership is teamwork!
Do you want to grow in your ability to lead? Do you want more experience to assist you in roles at work;
IAAP can provide this for you through leadership opportunities. Do you want to make an impact at work; skills
you learn through leadership positions can help you with that.
One of my favorite authors is John C. Maxwell and my favorite of his books is “Becoming a Person of
Influence”. He talks about who we can positively impact the lives of others. Everyone has influence – it’s
how you use the ability to influence that matters. Leadership will give you the opportunity to become a
“Person of Influence”.
When I joined IAAP 12 years ago, I got involved right away, one – because I’m the type to get involved right
away and two – knowing it’s the best way to get to know both the people and the organization the quickest.
Did I see myself on the international board back when I joined? No way, I just wanted to get involved. But the
more I did, the more I was up front speaking to the chapter, the more self-confident I became and as my
confidence grew I wanted to challenge myself with different opportunities. My taking the opportunity to
expand beyond my box translated into more confidence in the rest of my life. Three years ago, I was asked
by the corporate office to step up into the executive assistant role from my role in patient and family education.
Had this same offer come to me when I first started in IAAP, I would not have been prepared, or had the
confidence to step up and accept this new role. I truly believe in the quote below:
“One’s philosophy is not best expressed in words; it’s expressed in the choices one makes. In the
long run, we shape our lives and we shape ourselves. The process never ends until we die. And the
choices we make are ultimately our responsibility.” – Eleanor Roosevelt.
It is all of our responsibility as a member of the chapter or division to ensure that we succeed. If we all do a
small part, the tasks are manageable and achievable. Accepting responsibility and becoming involved in
leadership will lead to confidence, self-control, and trust which will transfer over to your roles at work and at
home.
Make this year, your year of opportunity. I challenge each and every one of you to step outside your comfort
zone, challenge yourself, become part of your chapter team or division team in a small way or a large way,
but do it……you will be amazed at what you can achieve.
Page 2
MN-ND-SD Division Newsletter – April 2012
Leadership: It Is About You
Dawn Staycoff
There is the endless attempt to recycle, re-package and re-label new leaders into being. There are
twice as many authors and publishers banking on the fact that people want to become leaders than
paying attention to staying alive long enough to get there.
Google the word "leadership" and you can spend the rest of your lunch reading from your choice of
160,000,000 results. Want to know the definition of "leadership"? No problem - there are
14,300,000 search results for "leadership definition". That one got me thinking: "If we have so many
people concerned about leadership (a good thing), what happens if they all define it differently (a
potentially confusing thing).
Pause for just a moment - if you were asked by someone how you define a “leader”, what would you
say?
Leadership Definitions from experts:




Peter Drucker: "The only definition of a leader is someone who has followers."
John C. Maxwell: "Leadership is influence - nothing more, nothing less."
Warren Bennis: "Leadership is a function of knowing yourself, having a vision that is well
communicated, building trust among colleagues, and taking effective action to realize your own
leadership potential."
John W. Gardner: Leadership is the process of persuasion and example by which an
individual (or leadership team) induces a group to take action that is in accord with the leader’s
purpose, or the shared purposes of all.”
Can You Find the Similarities?
One striking similarity is that none of the definitions includes rank or title. Three of the four are explicit
about influence and persuasion. Two of the four imply process and potential vs. "I've reached it!"
Personally, I like what Drucker has to say. Basically he is saying "look over your shoulder. If you don't
see anyone, you're not leading." More importantly, if you have followers, you better recognize that
you're leading!
Some food for thought: if it's really that simple, then why do people search for the deep meaning of
"leadership?" Could part of the problem be that you and I won't let someone lead because we refuse
to be followers? Instead of arrogant, "sucky" leadership, perhaps we have some arrogant, "sucky"
followership? If it's all about influence and being influenced, what gets in the way?
Leadership, stripped bare, involves two elements: the willingness to stand up and lead, and the
humility to stand up and follow. So, to be a good leader, you ultimately need to be a good follower.
That is the biggest leadership challenge. Find a way to lead.
MN-ND-SD Division Newsletter – April 2012
TO: BOD, HQ Staff
To Division and Chapter Presidents, Presidents-elect and Vice Presidents:
I just finished Spring Conference and the spring board meeting—both in Vegas this year. I always
come away energized after going to one of IAAP’s conferences. I return to work more focused,
brimming with fresh ideas and ready to dig in.
That’s why I want to encourage you to come to Grapevine July 21-25. This year we have three
fantastic keynote speakers lined up, an Evening of Welcome that’s sure to please attendees and, as
always, we have amazing workshops.
I’m excited to hear admin turned executive, Colleen Barrett, the first keynote of the week on Monday,
July 23. She started off her career as an admin and ended up as president of Southwest Airlines, now
serving as president emeritus for Southwest. She’ll talk about servant leadership and the customer
service culture at Southwest. On Tuesday we will hear from Olympic Gold medalist Kerri Strug on
“The Leap to Remarkable.” She’s the gymnast that landed an unforgettable vault on an injured ankle
to help the U.S. cinch its first Olympic Gold medal in the women’s gymnastics team competition.
Wednesday’s keynoter, Ross Shafer, went from a job as a small town pet shop manager to Emmy
award winning TV host to renowned business author and speaker. He’ll speak on how to shed blame
and focus on yourself and your career.
Registration opens April 1 but you can book your hotel now. Keep your eyes open on the EFAM
homepage next week for a sneak peak at the workshops and be ready for Early Bird registration on
Sunday, April 1.
Speaking of EFAM, we have the list of candidates for international office up. Look in the web
community next month on or before April 15 for complete candidate bios and platforms. Also available
then will be the proposed bylaws amendments.
Coming up next month is Administrative Professionals Day. This year’s theme, “Admins, the pulse of
the office” aptly describes who we are and what we do every day in our various workplaces around
the globe. This year, IAAP marks the 60th anniversary of APW April 22-28. I’m thrilled about all the
activities chapters and divisions have put together for the APW 2012. With are more than 4.5
million admins working in North America alone, we have reason to celebrate. Each one of you plays a
vital role in your company’s success. Learn more about APW 2012 at the IAAP website or join the
APW egroup on the Web community.
We are Making the Leap to Remarkable together!
Tamra Goodall, CAP-OM
IAAP International President
http://community.iaap-hq.org/IAAPHQ/Directory/BlogViewer/?BlogKey=9dc2859a-89b24dd0-97b8-699f16ac182a (if the individual links don’t work, copy and paste this link)
MN-ND-SD Division Newsletter – April 2012
International Nominations
Note: More complete information about candidate qualifications and platforms will
be available on or before April 15, 2012.
2012-2013 International President: Karlena Rannals, CAP-OM (automatically
assumes the office of President for the 2012-2013 year)
President-Elect: Judith A. Yannarelli, CAP-OM
Vice President: Antoinette Smith, CAP-OM
Secretary: Bianca Constance or Kristi Rotvold, CAP-OM
Treasurer: Dortha W. Gray, CAP-OM
Northeast District: Sharon McPherson, CAP-OM
Northwest District: Lisa Hogan, CAP-OM
Southwest District: Marsha Bryan, CAP-OM or Michelle Spradley, CAP-OM
RTF Trustees: Lynda Boulay, CAP-OM, Karen Kohn, CAP-OM, Carolyn Prather,
CAP
APW 2012 Resources
A slate of resources to plan, promote and execute events for APW 2012
are now available in one spot, including a publicity primer, advertising,
fliers, sample proclamation, fact sheet and press release. Clink the link
below.
2012 APW Resources
Free APW Webinar: New Rules In A Digital Age
Is it OK to friend your boss? Can an email mistake jeopardize your career? There are many gray areas when it
comes to communicating in the digital age. In celebration of Administrative Professionals Week, join OfficeTeam
and IAAP for a free webinar 1:00-2:00 p.m. Central Time Tuesday, April 24, "Business Etiquette: New Rules In A
Digital Age." You'll learn guidelines on digital protocols in the workplace, including LinkedIn, Facebook and
Twitter, as well as traditional communication tools such as email. Those who participate in the full live webinar
are eligible to earn one recertification point. Space is limited so register today!
MN-ND-SD Division Newsletter – April 2012
CELEBRATE ADMINISTRATIVE PROFESSIONAL’S WEEK
WITH ST CLOUD QUARRY CHAPTER
Monday, April 9, 2012
Creative Memories Building,
West Conference Room
5:30 p.m. Dinner
6:00 – 7:00 p.m. – Guest Speaker, Sue Kugler,
Sr. Lead, Training Team at Tastefully Simple presents
“GENERATIONAL
MN-ND-SD Division
DIVERSITY”
Today's workforce is more diverse that ever. For the first time in U.S. history, workplaces are teeming with four
generations of employees because Americans are living and working longer than ever before. The vast diversity in the
ages of workers brings many opportunities and challenges. Are you prepared? This workshop will examine:


The unique characteristics and perspectives of the four generations
Tips for effective communication
One recertification point awarded for this program
7:00 p.m. St. Cloud Quarry Chapter Business Meeting
We invite you to learn more about IAAP and network with Administrative Professionals
-----------------------------------------------------------------------------------------------------------------------------------(CUT ALONG DOTTED LINE ABOVE)
REGISTRATION FORM
“GENERATIONAL DIVERSITY”
MONDAY, APRIL 9, 2012
Please RSVP by April 3, 2012 to Karen Heid, St. Cloud Quarry Chapter Secretary
at karen.heid@cobornsinc.com or return completed registration form to:
St. Cloud Quarry Chapter, P.O. Box 7832, St. Cloud, MN 56302-7832
Name: ________________________________________ Phone #: _____________________
Company Name: ______________________________________________________________
Address: _____________________________________________________________________
Cost: $20.00 (includes meal) Make check payable to: St. Cloud Quarry Chapter
MN-ND-SD Division Newsletter - April 2012
8 Qualities of Remarkable Employees
The below article was published February 21, 2012 on the LinkedIn website. Considering our “Leap to
Remarkable” that we are all working to make this year, I found it quite fitting. Written by Jeff Haden
Forget good to great. Here’s what makes a great employee remarkable.
Great employees are reliable, dependable, proactive, diligent, great leaders and great followers…they possess a
wide range of easily-defined—but hard to find—qualities. A few hit the next level. Some employees are remarkable,
possessing qualities that may not appear on performance appraisals but nonetheless make a major impact on
performance.
Here are eight qualities of remarkable employees:
1. They ignore job descriptions. The smaller the company, the more important it is that employees can think on
their feet, adapt quickly to shifting priorities, and do whatever it takes, regardless of role or position, to get things
done. When a key customer’s project is in jeopardy, remarkable employees know without being told that there’s a
problem and jump in without being asked—even if it’s not their job.
2. They’re eccentric…The best employees are often a little different: quirky, sometimes irreverent, and even
delighted to be unusual. They seem slightly odd, but in a really good way. Unusual personalities shake things up,
make work more fun, and transform a plain-vanilla group into a team with flair and flavor. People who aren’t afraid
to be different naturally stretch boundaries and challenge the status quo, and they often come up with the best
ideas.
3. But they know when to dial it back. An unusual personality is a lot of fun…until it isn’t. When a major
challenge pops up or a situation gets stressful, the best employees stop expressing their individuality and fit
seamlessly into the team. Remarkable employees know when to play and when to be serious; when to be irreverent
and when to conform; and when to challenge and when to back off. It’s a tough balance to strike, but a rare few can
walk that fine line with ease.
4. They publicly praise…Praise from a boss feels good. Praise from a peer feels awesome, especially when you
look up to that person. Remarkable employees recognize the contributions of others, especially in group settings
where the impact of their words is even greater.
5. And they privately complain. We all want employees to bring issues forward, but some problems are better
handled in private. Great employees often get more latitude to bring up controversial subjects in a group setting
because their performance allows greater freedom. Remarkable employees come to you before or after a meeting to
discuss a sensitive issue, knowing that bringing it up in a group setting could set up a firestorm.
6. They speak when others won’t. Some employees are hesitant to speak up in meetings. Some are even
hesitant to speak up privately. An employee once asked me a question about potential layoffs. After the meeting I
said to him, “Why did you ask about that? You already know what’s going on.” He said, “I do, but a lot of other
people don’t, and they’re afraid to ask. I thought it would help if they heard the answer from you.” Remarkable
employees have an innate feel for the issues and concerns of those around them, and step up quick to ask questions
or raise important issues when others hesitate.
7. They like to prove others wrong. Self-motivation often springs from a desire to show that doubters are wrong.
The kid without a college degree or the woman who was told she didn’t’ have leadership potential often possess a
burning desire to prove other people wrong. Education, intelligence, talent, and skill are important, but drive is
critical. Remarkable employees are driven by something deeper and more personal than just the desire to do a good
job.
8. They’re always fiddling. Some people are rarely satisfied (I mean that in a good way) and are constantly
tinkering with something: Reworking a timeline, adjusting a process, tweaking a workflow.
Great employees follow processes. Remarkable employees find ways to make those processes even better, not only
because they are expected to…but because they just can’t help it.
Jeff Haden learned much of what he knows about business and technology as he worked his way up in the manufacturing
industry. Everything else he picks up from ghostwriting books for some of the smartest leaders he knows in business. @jeff_haden
MN-ND-SD Division Newsletter - April 2012
EFAM 2012 Tabs

Register

Hotel & Travel Info

Sessions

Speakers

Trips & Tours
EFAM Registration Now Open!
You know the phrase "Everything's bigger in Texas?" That also applies to this year's Education Forum and Annual
Meeting in Grapevine, located between Dallas and Fort Worth. We'll be blazing into Texas July 21-25 with a bigger
and better EFAM than ever before.
You wanted more education so this year we're giving you three keynote speakers and extra sessions on Sunday.
Some of you come to EFAM only for the education and networking, that's why we're offering you the option on
Sunday of attending technology training or IAAP business sessions. This year you'll find even more of what you've
been asking for: education and networking.
Registration is now open. You can also view the registration brochure here.
Early-bird rates available through May 23, 2012. When registering, choose "The Events Center" after logging in to proceed with
registration.
MN-ND-SD Division Newsletter - April 2012
Mark Your Calendars for the 2012
Division Annual Meeting
Visit the MN-ND-SD website for
the complete schedule
MN-ND-SD Division Newsletter –April 2012
RESEARCH AND EDUCATIONAL FOUNDATION
Submitted by: Char Wilkinson, Chair
I want to thank everyone for their support of the Research and Educational Foundation during the
past year and those who applied for the very first EFAM scholarship. It was very exciting that over
100 applications were received and that we were able to award 20 scholarships.
I want to thank Lila Kalish, CAP-OM, for submitting an article for the newsletter giving you some very
beneficial information about scholarships, etc. THANK YOU, LILA!!
We also want to remind you to do any fundraising for the R&E Foundation at your chapter meetings to
further the goals of the R&E. Thank you so much to the Red River, Detroit Lakes and South
Suburban Chapters for doing fundraising this year for the R&E. We also want to remind you that we
will have a couple of fundraisers at the division annual meeting in May, so be sure to visit our table
and make your donations.
Thanks again for your support of the Research and Educational Foundation.
Char Wilkinson, CAP, Chair
Lila Kalish, CAP-OM, Member
R&E Committee
MN-ND-SD Division, IAAP
Career Connections - MN-ND-SD Division Mentoring Program
Career Connections, the division’s mentoring program, recently celebrated its one year
anniversary. Haven’t had a chance to check it out? Go to the division website mentoring
page (www.iaap-mnndsd-division.org) to view profiles of available mentors. Want to get
involved with the mentoring committee? The pairing and tracking subcommittee needs you!
We need someone to follow up with matches to make sure things are going okay. We could
also use help with matching mentees and mentors. Contact Melissa.tofte@gmail.com if
interested.
Have you heard of “Reverse Mentoring”? Reverse mentoring is when younger members
mentor older members in areas where they have expertise such as social media. Are you a
Gen Y member with social media experience including knowledge regarding smart phone
apps? We have a member who wants to be mentored by you. Please contact
mentoringpair@iaap-mnndsd-division.org if you can help.
Chapter leaders – please make sure to include a link to the division mentoring webpage on
your chapter website.
Want to be a mentor or looking for a mentor? Contact us at mentoringpair@iaap-mnndsddivision.org. We would love to match you with a fellow IAAP member!
MN-ND-SD Division Newsletter –April 2012
MN-ND-SD Division Newsletter –April 2012
Research and Educational Foundation – Scholarships
MN-ND-SD Division Newsletter –April 2012
Have you heard the latest? This year, the Research and Education Foundation (R&E) launched its
inaugural Education Forum & Annual Meeting scholarship program. This program is designed to
assist qualified applicants who want to attend the Education Forum & Annual Meeting (EFAM) for the
first time or those admins who are currently unemployed and would like to attend. Char Wilkinson,
CAP, was a member of the inaugural task force, representing each of the six IAAP districts, to review
scholarship applications and to rank the finalists. Over 100 applications were received by the January
31, 2012 deadline and reviewed and scored by the task force committee to determine the top 30. The
top 30 were again reviewed and ranked to determine the top 20. The top 20 finalists have all been
notified to confirm if they are able to attend EFAM in Grapevine or not. Those applicants who were
not selected have also been notified and encouraged to apply again next year for the 2013 EFAM in
Anaheim.
How can this be? The R&E has been supporting the administrative profession since 1966. The
modern office has significantly changed since then, plus the recession has transformed the economy.
As companies have adapted, administrative responsibilities and positions have also changed. In
response to these paradigm shifts, the R&E Board of Trustees decided to refocus the foundation to
align with the needs of our members. The R&E’s revised mission statement is:
To advance the careers of administrative professionals through research and education
initiatives that enhance their professional development.
Okay, but… “Why can the R&E award scholarships to IAAP members to attend meetings, and our
chapter can’t?” The answer is: the R&E FOUNDATION is a 501(c)3, where all donations are taxdeductible, and IAAP is a 501(c)6 organization where different tax rules apply.
If you attended last year’s MN-ND-SD Division annual meeting in Baxter, Minnesota, you may have
heard conversations about the challenges chapters were having to get applicants for scholarship
funds they have available to award to students in the business or administrative profession. We have
discussed the status of our own chapter scholarship account, and what are we going to do with the
funds? A suggestion was made to close our scholarship account and donate the funds to the R&E,
because it meets the focus of education and our members can apply for scholarships.
If your chapter is having problems administering scholarship monies, please consider utilizing the
R&E as a venue for disbursing your scholarship funds. By joining together and contributing our
resources, we leverage our support, we all benefit from the educational programs, and we reach out
to others.
For more information about the R&E foundation visit http://www.iaap-hq.org/about/refoundation
Lila Kalish, CAP-OM, Member, R&E Committee
MN-ND-SD Division, IAAP
Assistant Treasurer, City of Lakes Chapter, IAAP
MN-ND-SD Division Newsletter –April 2012
MN-ND-SD Division Newsletter – April 2012
MN-ND-SD Division Newsletter –April 2012
The Retirement Trust Foundation- Extended deadline
Applications to serve for one-year appointments to the 2012-2013 Retirement Trust Foundation
Committee had a deadline of February 1, 2012; however, we are still accepting applications for
all districts at this time. These positions become effective at the close of International Education
Forum and Annual Meeting in Grapevine, TX July 2012. The application form is attached here
for your convenience. Committee functions and responsibilities are listed on page 2.
IAAP does not require chapter recommendations and signatures for the Retirement Trust
Foundation Committee. Once appointed, all committee members are expected to sign and
adhere to the following document: Confidentiality Agreement and Conflict of Interest Statement.
Retirement Trust Foundation Committee applications should be e-mailed to Retirement Trust
Foundation Chairman Kelly Reggio, CAP-OM, reggio@chartermi.net , and to the governance
coordinator at goverancecoordinator@iaap-hq.org.
MN-ND-SD Division Newsletter –April 2012
MN-ND-SD Division Newsletter –April 2012
DIVISION BYLAWS AND STANDING RULES COMMITTEE
Submitted by: Char Wilkinson, CAP, Chair
The division bylaws and standing rules committee continues to keep busy reviewing and assisting
chapters with their bylaws and standing rules.
The committee recently notified all chapter presidents and division members-at-large of the proposed
amendments to the division bylaws which will be presented for approval at the May annual meeting.
Some of these proposed amendments were at the direction of the International Bylaws Committee
after their review of our division bylaws and standing rules. We encourage all chapter delegates to
review these amendments with their chapter members, and come prepared to discuss these at the
May annual meeting.
We want to remind the following chapters that their bylaws and standing rules are up for their four year
reviews in May of 2012:
 Katoland Chapter
 TwinCities West Chapter
Approvals are still pending for:
 Sakakawea Chapter
We want to remind all chapters that currently have incentive award or scholarship programs, to review
their bylaws and standing rules with regard to the current IRS regulations for 501c6 organizations.
Also, don’t forget to adhere to the IAAP Grammar Rules regarding what proper nouns should be
capitalized and what proper nouns should not be capitalized. If anyone needs help with this, please
contact any committee member.
Please remember that the division bylaws and standing rules committee is always available to answer
any of your bylaws questions and recommends that all chapters submit a draft of their proposed
amendments/and or four year reviews to the committee for review before they are submitted to their
chapter membership for approval. This process clarifies the proper wording and any
misunderstanding that may occur, and saves a lot of time for both the chapter and the division bylaws
committee in the review process.
We look forward to seeing everyone at the May annual meeting in Roseville, MN.
Char Wilkinson, CAP, Chair
Barb Lee, CAP-OM, Member
LeAnn Marshall, Member
Brenda Jindra, Member
Division Bylaws and Standing Rules Committee
MN-ND-SD Division Newsletter –April 2012
Joanne Johnson, CAP-OM
President-Elect -SouthWest Metro Chapter
Spring is here!! The trees are starting to bud, the grass is turning green and, the flowers are coming
out. This is my favorite time of the year. Everybody has a renewed energy as we start to enjoy being
outside again.
Spring also reminds us that the chapter year is starting to wind down. Our board members are looking
at what still needs to be accomplished. We are on track for achieving Chapter of Excellence.
Our chapter is working on promoting Member of Excellence (MOE). Out of 11 criteria, you need to
attain a minimum of 8. At our February meeting, we passed around a checklist. We went over each
of the criteria and members checked off the items they had already completed or could complete.
Some of our members, who had not previously considered MOE, were amazed at what they could
mark off. It is not as hard as you think. Here are some examples.

Download the Member of Excellence Commitment form - 1 criteria achieved

Hold a current IAAP Certification (CAP, CAP-OM) – 2 criteria achieved

Serve as a chapter, division, or international officer, committee chair or committee member; or
serve as an RTF Trustee; or serve on a student chapter advisory board or the school’s advisory
board for the office administration program – 3 criteria achieved

Attend a minimum of eight IAAP chapter, division or international sponsored meetings, programs or
events (this includes board and committee meetings) – 4 criteria achieved

Integrate IAAP membership and involvement into your annual performance review – 5 criteria
achieved

Pay your membership dues on or before your anniversary date – 6 criteria achieved
I have been a MOE for the last two years and plan on submitting again this year. If you have not
thought about becoming a MOE, go through the checklist. You still have time to complete that last
one or two criteria needed. The file below is set up to print two on a page. We printed ours on
cardstock so our members could keep it handy as they completed criteria. Just a reminder: The
deadline for submission for MOE is 11:59 p.m. on Saturday, June 30.
Member of Excellence Checklist-Chapter Mtg.pub
The SouthWest Metro chapter has a new fundraiser – tumblers with the IAAP logo.
We will be selling the tumblers on April 12 at the MLC joint APW event in Plymouth at
the Crowne Plaza West Hotel. Presidents – this would be a great gift for your officers.
Members – this would be a great way to promote IAAP at your place of work. If you
can’t make it to the APW event in Plymouth, the tumblers will also be available at the
MN-ND-SD Division Annual Meeting in May in Roseville.
Wishing everybody a great spring and summer!!
MN-ND-SD Division Newsletter –April 2012
PRICE: $12.00
MN-ND-SD Division Newsletter –April 2012
MN-ND-SD Division Newsletter –April 2012
MN-ND-SD Division Newsletter –April 2012
MN-ND-SD Division Newsletter –April 2012
2011 – 2012
MN ND SD Division Board
President - Dawn Staycoff - dawn.staycoff@thrivent.com
President Elect - Brenda Jindra - bdjindra@charter.net
Secretary – Alana Erstad - aerstad09@yahoo.com
Treasurer – Melissa Tofte - melissa.tofte@RyanCompanies.com
MN-ND-SD is a publication of the MN-ND-SD Division of the
International Association of Administrative Professionals.
Inquiries or advertising please contact the editor Brenda
Jindra at 218-839-2000 bdjindra@charter.net.
For more information about IAAP® visit www.iaap-hq.org
and www.iaap-mnndsddivision.org
MN-ND-SD Division Newsletter –April 2012