PAPER TO BE PRESENTED AT THE ASIAN REGIONAL CONFERENCE jointly organized by INASIA and CDF on “The Potential and Limitations of Economic Initiatives in Grassroots Development – Current Issues and Asian Experiences” from 27th - 30th November 2000 at the BRAC Centre for Development Management (BCDM), Rajendrapur, Bangladesh. Paper 1 Microfinance NGOs in Bangladesh Growth, impact and challenges Country: Bangladesh NGO: BRAC Author of Workshop Paper: Fazle Hasan Abed, Founder Executive Director, BRAC Person Presenting the Paper at the Workshop: Fazle Hasan Abed, Founder Executive Director, BRAC 1 I. MICROFINANCE Microfinance, also known as microcredit, has emerged as a movement in Bangladesh and in the larger part of the world. There has been unprecedented growth of Microfinance NGOs in this country over the past two and a half decades. Bangladesh can be considered birth place of the current concept of Microfinance. This country provides models of recognised global significance in several aspects of Microfinance, viz., scale of operation, modes and practices of Microfinance, wider financial services, and poverty alleviation. The experience of Bangladesh is increasingly being replicated in many developing countries. The sector is now in transition in terms of process and operational strategies. At the same time, it is encountering some challenges which need to be addressed. This paper discusses growth of the sector, its impact and some upcoming issues including the challenges. The discussion is focused on the Microfinance NGOs which are the major actors in this field. The experiences of BRAC are reflected in the discussion. Microfinance -- main features Microfinance, in simple terms, can be described as small loans offered to poor households to foster self-employment and income generations. The loans largely go to rural landless, disadvantaged women and marginal farmers who depend largely on selling their labour. The terminology of Microcredit has undergone a change in recent time. Practitioners in many countries call it microfinance for its wider dimension. microfinance generally involves the following features: Small loans, for both working capital and assets Collateral free, substituted by group guarantees or compensatory savings Access to repeat and larger loans Intensive supervision and close monitoring Secure savings products Loan period generally for one year, may go up to 3 years Options available for weekly/monthly installment payment Can combine social development with financial intermediation. Around 60 million people in Bangladesh, nearly half of the country’s population, live below the poverty line. But the poor did not practically have any access to institutional credit, primarily because they are not considered credit worthy. So they could not borrow from the banks or other financial institutions. The informal money market including the traditional moneylenders provide loans but charge exorbitant rate of interest. microfinance thus found a space to operate for the poor. Growth of microfinance sector Microfinance has attained rapid growth in Bangladesh. It has emerged as a potent instrument of poverty alleviation. Both private and public sector organisations are 2 involved in microfinance. The constituents of the sector include Grameen Bank, NGOs, Bangladesh Rural Development Board (BRDB) which is a public sector organisation, nationalised commercial banks and some other government programmes. The Grameen Bank and NGOs are however, the leading actors in this field. Total participants in the microfinance programmes in Bangladesh stand above 13 million (Rahman: May 2000). Around 9 million of them are enrolled in NGO programmes. There are around 15,000 NGOs registered in Bangladesh. Of these, nearly 1000 NGOs are dealing with microfinance. In 1999, NGOs alone disbursed around US $ 400 million as credit. This speaks of the significant role the microfinance NGOs are playing in Bangladesh. Table 1 presents the size of active participants, cumulative disbursement and savings in the major microfinance operators in Bangladesh. Table 1: Microfinance in Bangladesh up to December 1999 Orgaisation category NGOs (533) Grameen Bank BRDB (Public sector organisation) Total Number of participants (million) 9.44 3.36 1.65 13.35 Source: CDF Statistics, Vol. 9: 2000 Net savings (Taka/millio n) 6,921 9,679 NA 16,600 ($ 330 million) NA= Not available Cumulative disbursement (Taka/million) 92,436 123,035 15,855 231,326 ($ 4.627 million) Microfinance has evolved into an important sector of development. There are variations and clusters within the sector. For example, there are (a) wholesalers like Palli Karma-Shahayak Foundation (PKSF) that conduits loans to borrowers through NGOs; (b) large NGOs like BRAC, ASA, Proshika, etc, which moved from credit retailing to wholesaling as well; (c) Grameen Trust, a subsidiary of Grameen Bank (GB) that has lent money to NGOs in 20 countries of the world to replicate the GB model; (d) the government which loans through its channels especially to Bangladesh Rural Development Board (BRDB) and (e) nationalised commercial banks. There are differences regarding interest rates and conditionalities among the actors. Changes are taking place in the process and operational strategies of the actors which have been elaborated in the paper. Growth of microfinance NGOs has led to the establishment of two new institutions in Bangladesh. One is Palli Karma-Shahayak Foundation (PKSF) set up by the government as a private foundation to provide credit fund to NGOs. The other is Credit and Development Forum (CDF) which is a networking NGO. CDF provides need-based training and customised service to its member NGOs. By providing credit fund, data base and training support, the two institutions are extending very useful support to NGO microfinance programmes. BRAC in microfinance 3 BRAC is the largest national NGO in Bangladesh. It is also the largest development organisation in the private sector in this country. A brief sketch of BRAC’s microfinance activities is added here as its experiences have been used in this paper. In terms of membership enrollment (3.6 million), BRAC can be regarded as the largest microfinance organisation in Bangladesh. The organisation has also been operating large programmes in health, education and some other activities along with microfinance. BRAC programmes are targeted to the poor and focused on women. A total of 400 upazilas or sub-districts out of 464 of the country, are covered by BRAC programmes. BRAC’s microfinance activities are operated through its Rural Development Programme or RDP. The nucleus of RDP is the village organisation (VO). A VO comprises 40-45 rural poor as members. As of June 2000, RDP had 3.6 million active VO members. Around 97% of the members are women. The members have accumulated Tk. 3,480 million (US $ 70 million). A total of Tk. 47,340 million (US $ 1050) has been disbursed to the borrowers as loan. RDP comprises two broad type of activities - economic development and social development. RDP lays importance on enterprise development of the borrowers which is supported by credit, training, input and extension support and often marketing assistance. The social development activities comprise elements of essential health care and awareness development on social issues including legal rights. Table 2 presents the package of BRAC’s microfinance interventions. The services are provided through each RDP Area Office which comprises around 6000 VO members. Table 2: Services provided by a typical RDP Area Office a) Savings and Credit Compulsory savings Income generation and housing loans Life insurance b) Sector Programmes Poultry & livestock Fisheries Sericulture & silk development Social forestry Agriculture extension c) Social Development Essential health care Education Environment awareness Formation of federation of VO members Group theatre Gram Shabha Human rights and legal services Source: BRAC Annual Report 1998 4 5 II. IMPACT OF MICROFINANCE Microfinance has generated considerable hope and expectations among the academics, policy makers of the government, NGO leaders and other development practitioners in Bangladesh. It has created positive impacts on two vital areas of national development, viz., alleviation of poverty and women’s empowerment. Microfinance programmes in Bangladesh are targeted to the poor who make up nearly half of the total population. Focus on women is another important characteristic of these programmes. Women constitute around 90 percent of the total participants enrolled in microfinance programmes. So the success of microfinance intermediation can be ascertained by two significant indicators -- alleviation of poverty and empowerment of women. Impact on alleviating poverty It is widely recognised that microfinance has proved to be a useful instrument of fighting poverty in Bangladesh. A huge body of evidences based on empirical studies has grown over the years on the effects of microfinance. Experience and evidences indicate that microfinance has created quite a positive impact on the economic condition of the borrowers and status of women in their households and local community. The Bangladesh Institute of Development Studies (BIDS) has been tracking poverty in Bangladesh for over last one decade. The BIDS survelliance reveals that poverty has been declining by 1 percent annually. The number of people living below the poverty line has now come down to 47 from the previous level of 80 in the early 1980s. While microfinance is not the only factor that has contributed to this achievement, it is recognised to have played a major role. A World Bank study has produced evidences of wide-ranging impacts of microfinance on the condition of the borrowers (Khandker, 1999: 37-62). The study examined programmes of BRAC, Grameen Bank and Bangladesh Rural Development Board (BRDB), a public sector organisation. The findings revealed that per capita expenditure has increased due to microfinance among the borrowers of all these programmes. Household’s net worth has increased too. A BRAC research examined the impact of poverty in wider dimension. The results showed that 52% of the BRAC member households were below the poverty line while a higher number (69%) of the comparison households was lying below the line. The overall findings showed that among the BRAC members there has been gradual improvements in the indicators such as wealth, revenue earning assets, value of house structures, the level of cash earned, per capita expenditure on food and total household expenditure (Husain, et al., 1998: p xxiii-iv). Empirical studies on microfinance programmes of two other large NGOs, viz., Proshika and ASA, produced similar positive impact. The impact assessment of Proshika conducted in 1998-99 found positive results of its programmes in terms of increased income, savings, school enrollment rate, reduction in infant mortality and improvement in gender relations (Proshika : 1999). The impact assessment of ASA’s programme on its participants also showed positive results indicating an annual growth of 5-7% compared to the control group, increase in food consumption, 6 improvement in health and child education, and higher increase in assets (Bruntrup, et al., 1997). Can microfinance eradicate poverty ? Despite these hard evidences some observers have raised questions about the efficacy of microfinance in alleviating poverty. Their question is: If microfinance was so good, how come it had not eradicated poverty (Chowdhury: March 2000). It is a fact that poverty still prevails in the rural areas of Bangladesh, and all participants of microfinance programmes could not cross the line of poverty. One has to keep in mind that poverty is a complex phenomenon which can not be tackled by a single hyperneedle intervention. The task demands multi-sectoral approach and a comprehensive strategy. Microfinance can surely be a part of the board strategy, but it can not be the only strategy. There have been undue expectations about microfinance because it has wrongly been presented as a panacea for all economic ills. The fact is that microfinance has met a very important need, and it has been able to alleviate poverty only up to a certain level. What is needed now is shifting the overall sectoral strategy to a growth driven approach. To achieve it, performance of the MFIs has to be enhanced, and innovations for creative management, enterprise development, and savings generation for capitalisation have to be a necessary part of action progrmames. Impact on women’s empowerment Removing gender inequity and empowering of the women has been a cherished goal of the NGOs and many other development organisations in Bangladesh. Microfinance has definitely created an impact on the women borrowers. A good number of studies have examined the extent to which microfinance has contributed to women’s empowerment. Results of one study suggest that microfinance’s largest impact has been on the set of indicators relating to female control over assets and knowledge of social issues (Zaman, 1999: 1-13). Loans given to women create better effect than those given to men. Another study specifically indicates that “for every 100 taka lent to a woman, household consumption increases by 18 taka; interestingly the figure is 11 taka if the same amount was lent to a man” (Zaman, 1998:3). Analysists came to the conclusion that “a small amount of money works as a miracle in a cash-hungry society and signficantly raises the woman’s power in the family” (Zaman, 1998; Hashemi et al., 1996 -- as cited by Chowdhury and Bhuiya, 1999:22). An impact assessment of BRAC’s microfinance programme indicated that the “value of impact of credit is larger for the female category than it is for the males”. It was also found that women’s access to credit improves the households’ well-being as their earning is used mainly to meet the household needs (Husain, et al., 1998: iii). Another study conducted at BRAC specifically examined the impact of microfinance on poor women in respect of their mobility and social awareness. The findings revealed that mobility of these women outside their home has increased. They also gained some control on using their own income. In many cases the women participated in decision making on household issues. They were also found to be critically aware on issues relating to dowry, family and inheritance laws, family planning, and education of their children (Zaman, 1999:1). 7 Who uses loans - women or men ? Some observers have raised questions as to who actually uses the loans issued to the women borrowers. It has been asserted “that Microcredit programmes have worked further to incapacitate and subordinate women” (Obayedullah, 7 August 2000). It went further to state that “Women borrowers, in most cases, are used as a facade by men for extracting loan money” (ibid). These are two extreme view points. Women are highly disadvantaged in our male dominated society. They have long been living in extreme poverty, massive health problems, ignorance and illiteracy. Bringing about basic changes in their situation will depend on multi-sectoral interventions. As microfinance alone can not eradicate poverty it can not also be considered “a magic wand for empowering women or strengthening their position within a family or society” (ibid). It happens at times that loan taken by a woman borrower is used by her husband or her son living in the same family. Our impact assessment study has indicated that 45% of the women are themselves involved in income generating activities. A majority of them either depend on their male household members for utiilization of their loan money or even hand over the loan to them for investment. (Husain, et. al., 1998:177-78). The study further showed that even in cases where the women do not utilize their loans by themsevles, they enjoy a greater role in familial affairs as a provider of working capital and thus have been able to improve their status within in household (ibid). Also their husbands often consult them about how to spend the income accrued from their income generating activities (ibid, p. 116). Under the condition prevailing in rural Bangladesh there are both economic and cultural reasons for handing over loan money by women members to their male counterparts. With substantial unemployment and under employment of male household members prevailing among the rural poor, male employment is given precedence over employment of women. These are some of the reasons why loan money is often handed over to male members. What is important here is to examine the type of control a woman has in investing the loan money and using the profit earned. A woman is the part of her family. With microfinance, not only a woman borrower but the whole family can be benefited if she has control over decision making in certain areas of family affairs and in spending the returns. Has microfinance reached the ultra poor ? It is a lesson learnt through experience that, all the poor do not benefit from microfinance programmes. A question is very often raised : “If the Microcredit programmes have not reached the poorest of the poor, so how far can it be effective for poverty alleviation?” Some elaborations may be necessary to address the question. One has to take into account that there is signficant differentiation within the ranks of the poor. The poor can be classified as moderate poor, ultra poor, and vulnerable poor according to per capita calorie intake. Households below the 1800-calorie line are generally defined as ultra poor. It is observed that a larger portion of the ultra poor has not been included in the microfinance programmes. Hulme and Mosley (1996) estimated for Bangladesh that poorest 20% of the population were excluded from most microfinance programmes. Some studies have examined why this has happened. 8 Experience tells us that the problem of ‘self exclusion’ is widely prevalent and that the ritual of membership such as rigid attendance in meeting and obligatory savings enhanced the ‘fears and timidities’ of the extreme poor. The poor themselves do not feel they can productively utilise the money to generate incomes to pay back loans. They therefore self-select themselves out of credit programmes (BRAC:2000). Successful microfinance operations require strict screening to ensure that money borrowed can be repaid. NGO staff and even the group leaders are extremely careful to screen out potential risks. Poor recoveries will reflect on overall group performance and the performance of the NGO staff. So, households having some assets or some steady incomes are more encouraged to join. This is the shared experience of all who are dealing with microfinance operations. Microfinance - with or without social development ? It is debated whether microfinance alone can address the problems of poverty or some broader interventions are needed to improve the economic condition of the borrowers. MFIs follow different approaches in providing microfinance. In a simplistic way, the approaches can be termed as ‘credit alone’, ‘credit plus’ or ‘credit with social development’. In Bangladesh four large microfinance operators are BRAC, Proshika, ASA and Grameen Bank. The first three are NGOs. Of these, BRAC and Proshika carry on credit along with social development programmes. ASA is operating a unidimensional credit programme. Grameen Bank’s programme is also uni-dimensional but this organisation supports some social development activities for its borrowers. Proponents of credit-alone approach argue that the poor need capital, and if capital is provided in the form of credit, they will be able to take advantage of some interactive forces within the economy to improve their economic condition. This argument however, negates the fact that there are many other factors which are equally important for poverty alleviation. Take for example, the situation of health. A government sponsored survey revealed that morbidity rate is not only high in Bangladesh, it is higher among the women (181 per thousand) than in men which is 163 per thousand (Khan and Hossain, 1999:i-ix). Morbidity is also associated with the eocnomic status of households. The study found that poor households, having monthly income less than taka 1000 (US $ 20), have a morbidity of 215 per thousand which is 35% higher than the morbidity for the non-poor earning taka 3000 per month or above. This suggests that a microfinance programme should address the health needs of the poor for sustainability and greater impact of the programme. A mixed group of NGO leaders and academics who discussed this issue in a special purpose workshop held in Dhaka came to a conclusion: “There can be no difference of opinion that livelihoods of the poor can not be sectoralised and addressed on one dimension only. A social development is also necessary as a precondition for realising the full potential value of credit and financial interventions.” (Wood and Sharif, 1997:41-58). The argument is quite clear and valid. However, the financial implications of implementing a combined strategy of microfinance and social development is quite heavy. Programmes in primary health care, sanitation, a minimum level of basic education involve huge cost. NGOs or other microfinance organisations will find it too difficult to bear the cost of such programmes. Additional supports are needed for running health care and education programmes. 9 III. EMERGING TRENDS AND CHALLENGES Microfinance, which has steadily grown over the past two decades, is now in a state of transition. The Credit and Development Forum Which is tracking the sectoral trends of microfinance in Bangladesh has identified transitions in several aspects of the sector. These are: (a) membership in the sector is increasing by 15% while capitalisation (loans, grants, etc.) is increasing by 40% per year; (b) savings is growing by 30% while capitalisation from various sources is declining; and (c) loan sizes in real terms are increasing by a few percentage point every year. The sector has also surfaced some challenges. Some of these are: a. Inadequate credit fund and growing demand of credit. How fund can be mobilised interally to meet the growing demand ? b. Sustainability of microfinance programmes. microfinance has involved several millions of the poor. Can the programmes be sustainable to protect their interests and meet their future needs? c. Governance and transparency. Critical questions are being asked about goverance and transparency of microfinance NGOs. How to retain and enhance the reputation of these organisations? d. Wider impact. Can microfinance make wider impact by bringing larger number of the ultra poor in the programme, provide, quality services, lead to enterprise and technology development, and capacity development of the NGOs? The microfinance NGOs and also other MFIs have to address these challenges effectively and efficiently to sustain their programmes. How to meet the growing credit need The urgent and most formidable task for the microfinance NGOs is to procure adequate funds to meet their growing demand of credit. Donor’s assistance which has so far met largest part of the revolving loan fund is now declining. So the alternative is to mobilise fund locally. It is estimated that demand for credit fund will be double in the next five years. It will be a formidable task for the MFIs to procure such a huge amount from internal market. The following table provides a current picture about the funding sources of microfinance NGOs. 10 Tabel 3: Funding sources of RLF of microfinance NGOs in Bangladesh December 1999 Number of NGOs % of total RLF received fund Member savings 488 25.38 PKSF 122 23.81 Local bank 42 11.33 International NGO 53 0.29 International donor 161 18.82 Service charge 340 12.47 Own fund 326 3.79 Source: CDF Statistics, Vol 9 Source In 1999 the microfinance NGOs procured over 80% of their revolving loan fund (RLF) from internal sources (Table 3). Contributions of international donors to the RLFs was only 19.11%. It is encouraging to note that participants of microfinance programmes themselves contributed nearly 38% of the total in the form of savings and service charge. Savings generation can be the most effective way to capitalisation. There is a mistaken belief that the poor can not or do not save. The fact is people feel encouraged to save if the financial institutions are appropriately structured and offer suitable savings products. MFIs have introduced different models of savings products in Bangladesh which include : daily savings, mandatory savings, contractual savings, and time deposits. Through these diversified products a substaintial amount of savings is being generated. For example, borrowers from Grameen Bank have saved over Bangladesh taka 8 billion (USD 1 = BDT 55) while those borrowing from NGOs have saved around BDT 6 billion. A larger amount can be mobilised with more innovative strategies. Capitalisation : BRAC’s innovative approaches Mere mobilisation of savings can not meet all the capital needed for financing the microfinance programmes in Bangladesh. MFIs must explore alternative strategies for greater resource mobilisation. These may include borrowings from commercial banks, soft loan from abroad and other ways. BRAC, for example, has recently initiated two new ventures in this regard. The first one is the establishment of a bank under a commercial Bank licence. This will be a bank in the conventional sense of the term with only slightly modified objectives. The bank which is expected to go into operation soon will be a funding source for microfinance programmes of BRAC and other NGOs. More specifically, it will support small-scale enterprise development in the rural areas which can generate new jobs for the poor. The second venture is raising money from the urban sector by floating bonds. The money will entirely be used for financing of microfinance programme for the rural poor. These are two completely new devices in the microfinance sector in Bangladesh. It is extected that other microfinance NGOs would go for exploring newer strategies. 11 Microfinance and modern technogoly Microfinance programmes in Bangladesh are not generally concerned with modern technology. This is a weak part of the programme. The potential of microfinance to improve lives of the poor on a sustainable basis has been held back by the virtual absence of modern production technology. Micocredit has largely been used for traditional activities, and not enough has been done to introduce new technology. The profit made from traditional activities may be modest, but not enough to generate an investible surplus. BRAC has made significant commitment towards technology transfusion in its programme through skill development training, improved raw materials, extension and marketing support to a number of sectoral activities. Examples are : high yielding vareties of birds, vaccination, hatcheries, and chick rearing units in poultry; artificial insemination in livestock; fish hatchery development, seed multiplication, tissue culture and use of hybrid seeds in crop production; improved variety of mulberry trees, quality production of cocoons and modern reeling facilities for sericulture. There is enough scope and need for linking the modern production technologies with microfinance. This can create impetus to enterprise development supported by microfinance. Modern technology, coupled with enterprise development, will create a new course of microfinance in Bangladesh. Development and adoption of technologies at a wider scale involve additional costs. Financing of technology development is a big issue. Technology is necessary but NGOs will find it really hard to meet the costs if special fund provisions are not made. Adoption of new and improved technology at the users level involves necessary training, procurement and supply of the materials. Borrowers of microfinance programme can bear a part of the costs, but not all the costs. The state and international development agencies have a role to play in this regard. What can be done for the ultra poor? Two decades of microfinance experience has generated the learning that NGOs are not unable to bring all poor in their fold, but that microfinance in its present structure and components is not necessarily the way out for the poorest. Experience also suggests that normal microfinance programmes can not attract the extreme poor. Special programmes with start-up support, training in marketable skills, credit, and essential health care can be a useful development package for this group. It has also been observed that if safety nets and wage employments are provided the ultra poor could be attracted towards credit facilities. A large number of people, over 25 million or so, are known to ultra poor. BRAC has developed a spcially designed programme known as Income Generation for Vulnerable Group Development (IGVGD) Programme. Targeted to ensure sustainable livelihoods of the poorest women, the IGVGD is an innovative programme introduced in 1988. The government of Bangladesh introduced the vulnerable group development (VGD) programme in 1975 with the support of World Food Programme. Through this programme each VGD cardholder draws 30 kg of free wheat per month for a period of 18 months. BRAC developed the IGVGD programme through an experimental project to create a pathway of sustainable livelihoods for the VGD women. BRAC provides 12 skill training, credit and other necessary inputs to these women. The IGVGD programme has reached over 60% of upazilas in the country, and now covers more than one million women. These women have graduated from the IGVGDP and joined BRAC’s Rural Development Programme that leads them to sustainable income. A good number of studies have been conducted on the IGVGDP which testify that it is an effective strategy to reach very poor populations. It has helped the poorest to productively use credit, reduce their vulnerability and increase their economic wellbeing. Sustainability of microfinance NGOs The initial group of NGOs started their work in Bangladesh with a missionary spirit of helping the people who were affected due to the war of liberation in 1971. These organisations lacked in professionalism or concept of modern management. Many of these organisations later started working with socio-economic development including microfinance. Sustained flow of foreign aid helped in their rapid growth. But the resource base of these organisations are still very weak. The microfinance NGOs have now become quite concerned about meeting their demand of credit fund. The path of sustainability will not however, be easy to trod for most of these NGOs. Sustainability of microfinance NGOs depends on three major factors: (a) sustainability of the organisation, (b) sustainability of the microfinance programme, and (c) sustainability of the borrowers. The most important and urgent issue is to achieve financial sustainability. Some discussions have been made in the earlier part of the paper as to how the microfinance NGOs can generate fund to finance their credit programmes. But two other factors related to sustainability also need to be taken into consideration. One of these is sustainability of the programme participants or the borrowers. Enhancing profitability of the enterprises closely linked with developing skills of the borrowers. Adequate provisions have to be made to develop requisite skills of the borrowers through training and other supports. Management and competence of the NGOs determine the quality of microfinance services and effective implementation of the programme. Developing the capacity of the managers and staff, people’s organisations and the programme participants will continue to be the determining factors of sustainability for microfinance NGOs. Governance and transparency The issue of governance and transparency is very crucial for the NGOs. More critical questions are being asked now-a-days by observers and the press. Some of the points of criticism appearing in the local press in recent times are as follows: The image of the NGOs has been tilted by the growing stigma of corruption, lack of accountability and transparency in spending and missue of donors’ funds (Financial Express: 11 September 2000). In the name of microfinance the NGOs are setting up a parallel banking system. The high rates of interest they charge would not qualify them as cooperative enterprises ... many NGOs in the area [Naogaon] are fake and are defrauding the people. 13 “... donors have reduced their funding of several NGOs because of the latter’s failure to use the money for the purpose it was given” (Daily Star : 6 September 2000). “weak governance and management characterize most microfinance NGOs in Bangladesh. NGOs’ boards are no less than rubber stamp boards in most cases ... They are mere onlookers and remain reticent on board’s business” (Rahman, Holiday: June 15, 2000). These are critical observations for the NGOs. Growth and sustainability of microfinance programmes are closely related to governance. Essence of governance is to ensure an overall system of structuring accountability and transparency in an organisation. NGOs are people-centred organisations which can not be effective without the trust of the people. Commitment, innovation and ability to work with the poor at the grassroots have earned good will and reputation for the NGOs. Transparency and practice of good governance will enhance this reputation and enlist popular support. 14 IV. MICROFINANCE : WHAT’s IN FUTURE Access to large-scale international assistance has helped a large number of microfinance NGOs to grow in Bangladesh. Around 1000 NGOs, large and small, are now involved in microfinance operation. Sustainability of most of these NGOs will be at stake due to decline in international aid, intense competition for resources, lack of professionalism and requisite competence. The coming years will look more to the quality of services and products the MFIs provide to the borrowers, or they will be out of service. It is likely that there will be merger of smaller microfinance NGOs with the bigger ones as it is happening in the case of many banks and financial institutions in different parts of the world. Not only mandatory deposits or time deposits, but many other kinds of savings services including insurance will be developed. The package of financial services will have to be bigger than what is in place. For example, the microfinance institutions may develop social sector loans such as loan for education of children. The microfinance sector will also develop loan products and technical services for small and medium scale entrepreneurs. Such support can foster job creation for the poor in the rural sector. MFIs will have to develop much more professionalism. They should be for-profit commercial organisations. Some of the NGOs will be coverted to such type of organisations and provide wider variety of financial services on commercial principles. Consultancy services are part of the modern concept of business management, development of new commercial products and streamlining the financial services. Bangladesh has practically no capacity now to provide consultancy services. With experiences and competence gained, Bangladesh can produce a large number of experts to offer technical assistance to other countries. The microfinance NGOs are now a turning point. One of the critical challenges facing the NGOs is meeting the growing demand of capital fund vis-a-vis the declining trend of interational aid. The existence of many microfinance NGOs will be at stake unless they can generate adequate resources internally. One encouraging feature however, is that the NGOs are now active in finding out alternative sources of fund. Some of the big actors have diversified savings products, introduced cost-sharing devices for services and other strategies. This is a good sign, but not enough to deal with the complexities involved. Microfinance has largely been used as a tool for alleviating poverty. The programmes have shown that targets for poverty alleviation are both achievable and attainable. The task however, is still unfinished. Microfinance will thus have to play a bigger role in Bangladesh. 15 Larger coverage of the ultra poor in the microfinance net is essential, but difficult. The lesson learnt is that the ultra poor can not be attracted to credit unless an appropriate development package is designed and introduced. BRAC`s IGVGD Programme which has covered more than one million ultra poor women provides an illustration. Small farmers can be among the potential users of microfinance. They have been identified as “ tomorrow`s poor”. The small farmers are quite large in number and a very productive force in our agriculture. Microfinance linked with modern technology can improve their productivity as well as economic solvency. There is yet another group who needs particular attention of the microfinance operators. They are the ‘poverty graduates’, who are members of NGO microfinance programmes and have crossed the poverty line. They are capable to handle larger enterprises. For this, they need larger amount of loans. BRAC has introduced a special programme, viz., Micro Enterprise Lending and Assistance (MELA), to meet specific needs of this emerging group. Wider adoption of technology should be a major focus of future microfinance operators. Modern production technology and enterprise development can increase productivity and ensure better returns out of the credit investment. Technology development is costly, but it will ensure sustainability of microfinance programmes. The incidence of membership overlaps and intense competition for resources among the NGOs are creating unhealthy atmosphere. It is also affecting the credit disciplines. NGOs have to consider this issue more seriously. The NGO should be more alert towards transparency in operations and governance. 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