Cornell Project Management Methodology (CPMM) LMU PM Project Initiation Plan Unabridged Version Project Name: Campus EAI Portal Business Unit / Program Area (Customer): Executive Sponsor: Project Director (Sponsor): Organization: Project Manager: Proposed Project Start Date: Proposed Project End Date: Key Contact, Phone # Date Submitted: Date Approved: Version: Last Updated: <MM/DD/YYYY> This LMUPM template is annotated with notes to help authors when filling it out. Please make sure to delete any of the text that is within <> with appropriate text specific to the project, particularly when you submit a formal LMUPM form for signatures. CPMM Project Initiation Plan Version: February 28, 2006 Appendix 2-1 Cornell Project Management Methodology (CPMM) Contents CONTENTS ............................................................................................................................................................................... I 1 EXECUTIVE SUMMARY ............................................................................................................................................ 1 2 GOALS AND OBJECTIVES ...................................................................................................................................... 1 3 4 5 2.1 Overall Goal 1 2.2 Specific Objectives 1 2.3 Success Criteria 1 PROJECT SCOPE ..................................................................................................................................................... 2 3.1 Functional Scope 2 3.2 System Scope 2 3.3 Project Interdependencies 3 3.4 Data Scope 3 3.5 Technology Scope 4 3.6 Organizational Scope 5 HIGH LEVEL SCHEDULE ......................................................................................................................................... 5 4.1 Work Breakdown Structure (WBS) 5 4.2 Key Deliverables 6 4.3 Milestone Schedule 6 ASSUMPTIONS ......................................................................................................................................................... 7 5.1 Stakeholder Roles and Responsibilities 8 6 COMMUNICATION PLAN........................................................................................................................................ 11 7 BENEFITS AND BUDGET ....................................................................................................................................... 13 8 PROJECT GOVERNANCE AND RESOURCING .................................................................................................... 14 9 8.1 Project Governance 14 8.2 Project Resourcing 15 MANAGEMENT APPROACHES ............................................................................................................................. 15 9.1 Mode of Accomplishment 15 9.2 Issues Management 15 9.3 Change Management 16 9.4 Risk Management 16 9.5 Procurement Plan 16 9.6 Transition Management Plan 17 9.7 Gathering Customer Requirements Approach 17 9.8 Reporting 18 10 RISK PLAN .............................................................................................................................................................. 19 11 SIGNATURES .......................................................................................................................................................... 20 CPMM Project Initiation Plan i Appendix 2-1 Cornell Project Management Methodology (CPMM) Change Record Date Author CPMM Project Initiation Plan Version Change Reference ii Appendix 2-1 Cornell Project Management Methodology (CPMM) 1 Executive Summary 2 Goals and Objectives 2.1 Overall Goal 2.2 Specific Objectives 1. Objective Description <objective 1> <Give a brief description of this objective, defining the attributes as above>. Table 1: Project Objectives 2.3 Success Criteria Explain how you will know that the overall project was a success, and then use the table below to specify what measurements you will use to determine whether or not the individual objectives were met. (You should be able to link the success criteria to each objective.) Objective 1. Success Criteria <Give a brief description of the measurements you will use to determine whether the objective has been met.> 2. Table 2: Success Criteria CPMM Project Initiation Plan 1 Appendix 2-1 Cornell Project Management Methodology (CPMM) 3 Project Scope Complete the following aspects of scope that further define this project. 3.1 Functional Scope The functional scope defines the business functions and processes that are to be defined or supported by this project. In Scope Out of Scope Uncertain Table 3: Functional Scope 3.2 System Scope Define the systems within scope of this project, either as components of any application(s) to be delivered, or as interfacing to this application. You may use either a table showing what is within and what is outside of scope, or a Context Diagram, which shows the relationship of the components & interfaces—input, output, or both (an example is shown below the table). In Scope Out of Scope Uncertain Table 4: System Scope CPMM Project Initiation Plan 2 Appendix 2-1 Cornell Project Management Methodology (CPMM) General Ledger HR IRS Payroll Payroll Generation Benefits Components System Interface Figure 1: Context Diagram 3.3 Project Interdependencies The project boundaries are defined by the projects that are interdependent with this project. Also identify follow on projects that may be required. Project Interdependency Type <List each project which is interdependent with this project> <Interdependency Types can be other: Project, Systems, Groups, Technology, Resources> Table 5: Scope—Project Interdependencies 3.4 Data Scope Define the data boundaries of the project, in the form of a high-level business object model or data model. Figure 2 shows a sample of a high-level business object model. CPMM Project Initiation Plan 3 Appendix 2-1 Cornell Project Management Methodology (CPMM) Department Pay Period Employee Salary Paycheck Deduction Deduction Type Figure 2: Scope—Data: High-level business object model 3.5 Technology Scope Technology Scope describes the components of technology (software, hardware, architectures, networks and communications) that are to be considered within the scope of (that is, available to) this project In Scope Out of Scope Uncertain Table 6: Scope—Technology CPMM Project Initiation Plan 4 Appendix 2-1 Cornell Project Management Methodology (CPMM) 3.6 Organizational Scope Define all organizational units considered in any way to be involved in this project in the table below, or if appropriate, use an organization chart, like the one in Figure 3. In Scope Out of Scope Uncertain Table 7: Scope—Organizational Scope In Scope Not in scope Figure 3: Scope-Organization chart 4 High Level Schedule Developing the High Level Schedule it is best to start with a Work Breakdown Structure, a listing of the Key Deliverables/Task and identify the Project Management and Project Product Lifecycle Milestones. Using this information it is best practice to use a project scheduling tool (e.g. Microsoft Project) to produce the high level Schedule. If your project is small or medium size you can use an excel template (CPMM Project Schedule) 4.1 Work Breakdown Structure (WBS) WBS: A deliverable - oriented grouping of project elements that organizes and defines the total work scope of the project. Each descending level represents an increasingly detailed definition of the project work. CPMM Project Initiation Plan 5 Appendix 2-1 Cornell Project Management Methodology (CPMM) < This section is where you would place the High Level Work Breakdown Structure (WBS)> 4.2 Key Deliverables A deliverable is any measurable, tangible, verifiable outcome, result, or item that must be produced to complete the project. For example: these include project management deliverables (such as this Project Initiation Plan) and project deliverables, such as the business requirements, technical designs, training plans etc.) At this stage of project planning you should identify the Key Deliverables for the High Level Schedule. < Enclose or attach a list of the Key Deliverables > 4.3 Milestone Schedule The below Chart should show the Milestones (a significant event, end of process or phase or usually a completion of a major deliverable) for your project. These milestones should include both the Project Management and Product Milestones. If your project does not have a large number of Key Deliverables, you may wish to include them in the table below and not list them separately. Milestone Start Date Completion Date Initiation Project Charter Approve Project Charter Hold Kick Off for Project Initiation Planning Planning (High Level) Project Initiation Plan Approve Project Initiation Plan Hold Kick Off for Detail Planning Planning (Detail) Project Plan (Detailed) Baseline Schedule Approve Baseline Schedule Hold Kick Off for Executing the Project Executing and Controlling <enter milestones for product / service development phases> Closing Transition to Steady State-Project Close Out Report End of Project Review Report (Lessons Learned) Table 8: Milestone Schedule <You can attach the Project Schedule (e.g. MS Project schedule) showing the high-level schedule including the Gantt chart in addition to the above table. Make sure to know what level of detail your governance board expects > CPMM Project Initiation Plan 6 Appendix 2-1 Cornell Project Management Methodology (CPMM) 5 Assumptions State all base assumptions used to produce this plan. In particular state the assumptions about scope, time frame, deliverables, policies, schedules, technologies, resources, and costs, etc. <Base assumptions> CPMM Project Initiation Plan 7 Appendix 2-1 Cornell Project Management Methodology (CPMM) 5.1 Stakeholder Roles and Responsibilities Stakeholders are all those groups, units, individuals or organizations, internal or external to our organization, which are impacted by, or can impact, the outcomes of this project. Stakeholders can be from many areas. Here are some examples: Project Governance User Groups Campus Readiness Team Project Teams Technology Groups Consultant Partners Internal Auditors Support Groups Interdependent Projects Customers Suppliers Training Groups Transition Team Other Internal Groups Other External Groups Complete the following table for each identified stakeholder. This is where you set the expectations for the stakeholders, define their roles, establish individual accountabilities, and gain agreement on those accountabilities. This activity is critical to the successful initiation and implementation of the project. Please use the embedded project responsibilities as guidelines. You can add or delete roles/responsibilities, since these will vary from project to project. Executive Sponsor Who University Role % Time Required Project Responsibilities Secure spending authority for project Act as a vocal and visible champion for the project Keep abreast of all major project activities Be the final decision-maker on key issues Provide support for all Sponsors, Project Directors, and Project Manager Provide final approval for all major scope changes Provide signoff to approve project to move forward to succeeding phases Table 9: Stakeholder Roles and Responsibilities Project Sponsor and/or Project Director Who University Role % Time Required Project Responsibilities Help to secure spending authority for project Act as a vocal and visible champion for the project Keep abreast of all major project activities Facilitate decision-making on key issues Make decision on escalation of issues to the Executive Sponsor Provide support for Project Manager and Project Team Provide approval for all major scope changes Provide signoff to approve project to move forward to succeeding phases CPMM Project Initiation Plan 8 Appendix 2-1 Cornell Project Management Methodology (CPMM) Steering Committee or Advisory Group Who University Role % Time Required Project Responsibilities Keep abreast of all major project activities Act individually and collectively as a vocal and visible champion for the project Provide direction and guidance to the project Help resolve issues and policy decisions Assist with communication for the areas they represent Project Manager Who University Role % Time Required Project Responsibilities Ensures the project team completes the project Develops the CPMM Project Documentation with the team and others as needed Manages the team’s performance of project tasks Manages the project scope, schedule, and budget Communicate status/issues as identified in the Communication Plans Quickly works to address project issues, or escalate project issues to appropriate people Develop all necessary CPMM project documentation Manage issues, risks, actions, and change Provide performance feedback to team members Gain Project Acceptance Archive Project Information Project Team Who University Role % Time Required Project Responsibilities Execute tasks and produce deliverables as outline in the Project Plan or as directed by the project Manager Provide input on planning activities as requested Identify and quickly communicate or escalate issues and risks to the Project Manager CPMM Project Initiation Plan 9 Appendix 2-1 Cornell Project Management Methodology (CPMM) Stay up to date on the project status Provide input on change requests as required Provide feedback on project performance Customers / Subject Matter Experts Who % Time Required Project Responsibilities Provide Subject Matter Expertise Represent their business units needs to the project team Validate deliverables that describe the product or service that the project will produce Bring information about the project back to the Customer community Test the product or service and provide feedback Other Project Role Who CPMM Project Initiation Plan University Role 10 Project Responsibilities % Time Appendix 2-1 Cornell Project Management Methodology (CPMM) 6 Communication Plan The following methods will be used to keep stakeholders and outside parties informed and involved in the project. You must edit the text to reflect the communication needs of your project. Note: Key Stakeholders are a subset of Stakeholders who, if their support were to be withdrawn, would cause the project to fail. What Who/Target Purpose When/Frequency Type/Method(s) <Initiation Meeting> <Project Team and Sponsors> <Gather information for Project Initiation Plan> <FIRST <Meeting Before Project Start Date> See Template> <Distribute Project Plan and Obtain Approval> <Key stakeholders*> <Distribute plan to alert key stakeholders of project scope and to gain buy in. > <Before Kick Off Meeting <Document distributed via hardcopy or electronically. > <Project Kick Off> <All stakeholders> <Communicate plans and stakeholder roles/responsibilities. <At or near Project Start Date and when Project Initiation Plan is approved> <Meeting> <Update stakeholders on progress of the project. > <Regularly Scheduled. <Project Server> <To review detailed plans (tasks, assignments, issues, and action items). > <Regularly Scheduled. <Project Steering Committee and project manager> <Update Project Steering Committee on status and discuss critical issues. > <Regularly Scheduled. <Sponsor(s and/or executive sponsor) and project manager> <Update sponsor(s) and/or executive sponsor on status and discuss critical issues. Seek approval for changes Plan. <Regularly scheduled at sponsor level (recommended monthly) or as needed at executive sponsor level. Encourage communication among stakeholders. > <Status Reports> <Team Meetings> <All stakeholders > <Entire project team. Individual meetings for sub-teams, technical team, and functional teams as appropriate. > <Project Steering Committee Meetings (This may apply only to larger projects) > <Sponsor and/or Executive Sponsor Meetings** (This may apply only to larger projects.) > Review status reports, issues, and risks. To identify and communicate potential risks and issues that may affect the schedule, budget, or deliverables. > CPMM Project Initiation Plan 11 Before Project Start Date> Monthly is recommended for large and mid-size projects. > <Project Server> Weekly is recommended for entire team. Weekly or bi-weekly for subteams as appropriate. > <Project Server> Monthly is recommended. > <Project Server> Hold when issues cannot be resolved or changes need to be made to Project Initiation Plan. > Appendix 2-1 Cornell Project Management Methodology (CPMM) What Who/Target Purpose When/Frequency Type/Method(s) <Post Project Review> <Project manager, key stakeholders, and sponsor(s). > <Identify improvement plans, lessons learned, what worked and what could have gone better. Review accomplishments. > <End of project or end of major phase> <Project Server> <Periodic Demos and Target Presentations> <Specific focus groups or end users. > <To gain input from special groups and keep them abreast of the project’s status. > <Once product has enough to “show”. As you complete critical phases or make major enhancements. > <Presentation/Discussion> <Other…> <To be determined by the project team> <General communications> <As needed> <Email lists, ManeGate, Loyolan, etc.. > CPMM Project Initiation Plan 12 Appendix 2-1 Cornell Project Management Methodology (CPMM) 7 Benefits and Budget Project Benefits Nature of Benefit (Benefit Class -- see below) Brief Description Quantitative Benefit / Qualitative Benefit (“ball-park size to this benefit”) Nature of Benefit/Benefit Class: Increase in revenue Avoid revenue loss Reduce costs Avoid cost increases Improved service Legislative/regulatory mandated Meet competition/protect-increase market share Other Project Budget Summary Type of Expense Development Cost On Going - Recurring Cost Staff Expense (LMU) Capital Expense Operating Expense Service-Non Cornell Contingency Total Project Budget CPMM Project Initiation Plan 13 Appendix 2-1 Cornell Project Management Methodology (CPMM) 8 Project Governance and Resourcing 8.1 Project Governance Define the management organization for this project, A sample is provided below. Include Actual Names Project - <Project Name> Project Governance Model Executive Sponsor Project Director / Sponsor Focus Group / SME's Steering Committee Project Manager Technical Project Lead Business / Functional Project Lead Project Team Project Team Figure 4: Governance Model CPMM Project Initiation Plan 14 Appendix 2-1 Cornell Project Management Methodology (CPMM) 8.2 Project Resourcing Define the make-up of the project resources as currently understood. Include those specific individuals that have been identified and also show those that need ‘To Be Determined’ (TBD). Project Role <Business analysts> # Req’d Who (if known) or TBD % Time <2> <30% Time> Dates Needed (Date Range) <Date Range> Name of Manager <Manager> Resourcing Comments, Constraints, and/or Issues: 9 Management Approaches The Cornell Project Management Methodology (CPMM) will be applied as the project management approach to implementing this project, specifically, planning, tracking, reporting, and closing out the project. The following sections define the standard approaches. Please describe any exceptions, and explain the reasons for them. 9.1 Mode of Accomplishment <Provide an overall statement on mode of accomplishment. How will this project be accomplished? Will it be totally done by C.U. resources, or will outside partners be involved? Who is the Customer and how will their participation be needed? How will the project be organized? Are all the Stakeholders and their responsibilities clear or are some yet to be defined? Will the project team need any training to develop individual or group skills to enhance project performance? How many end users will be impacted by this project? Will it require a Campus Readiness activity? Will a transition team be required? Is training a significant part of the project? How will you ensure the project will satisfy the needs for which it was undertaken? Are their quality standards that need to be met? How will the quality of the project be assured?> 9.2 Issues Management Issue management will be managed by using Project Server, which includes an issue tracking system and an alert system. CPMM Project Initiation Plan 15 Appendix 2-1 Cornell Project Management Methodology (CPMM) 9.3 Change Management Change is expected to occur during the life of any project, but that change must be managed if the project is to succeed. <You may want to document what constitutes a change for your project here> The following change management procedures will be used when a change occurs: Complete a Change Order (Internal) [Template: CPMM Change Order (Internal)] and log the change requests in the [Template: CPMM Change Log]. Complete the Impact Analysis Statement of the change. Submit the CPMM Change Order (Internal) to the appropriate people for authorization <identify Change Escalation for your project>. The Project Manager will track the CPMM Change Order (Internal) and log the status in the CPMM Request for Change Log: Proposed, Authorized, Denied, Deferred The project manager reports on the status of the Change Orders in the CPMM Project Status Report. The above change management process covers managing changes that are internal to Cornell. If the project you are managing will involve changes to Purchase Orders or contracts with outside Vendors, the please follow standard University Policy. 9.4 Risk Management Risk planning is the process of deciding how to approach and plan the risk management activities for a project. Risks will be managed as follows: During Initiation, stakeholders will be informed of the risk management process and its benefits. Broad risk areas will be defined in the Project Initiation plan. During Project Planning (Detail Level), a more detailed risk plan will be developed, including the identification and assessment of risks and the planning of strategies to minimize or avoid the risks. [Template: CPMM Risk Management Plan] Throughout the remaining phases of the project, the risk plan will be monitored on a regular basis, reported on at regular intervals in the CPMM Status Report, and updated as required. When the project is complete, the risks and strategies will be analyzed to evaluate the success of the risk management plan. 9.5 Procurement Plan CPMM Project Initiation Plan 16 Appendix 2-1 Cornell Project Management Methodology (CPMM) If your project will involve procuring products or services outside of Cornell, this section should outline the scope of the product or service, any assumptions or constraints, and any other activities that will be required for the procurement or contract. The project team should identify the specialists within Cornell for Procurement and/or Contracting and involve them early in the planning process as a member of the project team. The following should be considered: What type of Contract or Purchase Order will be used? Will Cornell Preferred Suppliers be used or will a formal bid solicitation be needed? Who will prepare the bid documents? Will it be a single/sole source and how will it be justified? How will you plan to involve the Cornell procurement/contracting specialists in the project? How will the procurement be coordinated with other project aspects, such as scheduling and reporting? How will multiple providers be managed? <Identify your Procurement Plan> 9.6 Transition Management Plan Identify the approach that will be required to move the project from development to production or from project completion to steady state. When will this planning start? Will it be managed by the project manager of this project, or will there be a Transition (Campus Readiness) Team Lead or will there be a completely separate Campus Readiness Team that includes members of this project team integrated with the transition (Campus Readiness) team? <Identify transition management approach> [Template: CPMM Transition Planning Checklist] 9.7 Gathering Customer Requirements Approach A key component to delivering projects on-time and on-budget is doing a great job of defining the requirements and understanding the approach. Requirements can be gathered in many ways. Some projects cannot start before all requirements are known, while other projects will have a more iterative approach to gathering requirements. In this section you should: Define the approach that will be used to gather customer requirements. Identify the mechanism to make changes to requirements and add new requirements. Identify any tools that are used to gather customer requirements. These may vary across CIT depending on the product or service. <Identify approach to gathering customer requirements> CPMM Project Initiation Plan 17 Appendix 2-1 Cornell Project Management Methodology (CPMM) 9.8 Reporting Each team determines who should receive their status reports and attend status review meetings, based on the stakeholder table. Status reports will be distributed on a regular schedule determined by the project team (weekly, monthly etc). Status review meetings may be held on a regular schedule determined by the project team. <Identify approach to status review meetings and status reporting> [Template: CPMM Project Status Report] CPMM Project Initiation Plan 18 Appendix 2-1 Cornell Project Management Methodology (CPMM) 10 Risk Plan The following table should include the broad risk areas that have been identified, and the accompanying strategies that will be put in place to control them. The rating should include a probability of the risk occurring and the severity of the impact of the risk to the project should it occur. This will provide an overall Risk rating. (You can use H=High, M=Medium, L=Low or a numerical rating if you prefer). A sample Risk is included below (please delete the sample row before starting). Risk Factor Impact on Project Prob HML Sev HML Risk Rating Risk Plan (Strategy) Resp. In Place By Assign full technical resources when possible Project Manager DD/MMM/YYYY HML <The experienced technical program may not be available when needed The project cost and schedule could overrun M H MH > Obtain commitment of resources to meet the project schedule Create an alternate resource plan for critical tasks Table 15: High Level Risk Plan CPMM Project Initiation Plan 19 Appendix 2-1 Cornell Project Management Methodology (CPMM) 11 Signatures The Sponsor should indicate approval or rejection of the CPMM Project Initiation Plan by checking the Approve or Reject box. If the Sponsor is rejecting the Project Initiation Plan, he/she must indicate the reason in the comments field. The Sponsor indicates final acceptance of the CPMM Project Initiation Plan (including securing individual resources) by providing his/her signature in the Project Sponsor Signature box and the approval date in the Date box. Executive Sponsors Name Action Approve: Reject: etc. Approve: Reject: Comments Signature Date Signature Date Project Directors and/or Sponsors Name Action Approve: Reject: etc. Approve: Reject: Comments Approvers Agreement to Secure Required Resources The Approver is the person(s) or group that has the authority to commit resources for this project. He/she indicates his/her agreement to provide required resources for the Project by providing his/her Approver Signature and the approval Date. Name Action Approve: Reject: etc. Approve: Reject: Comments Signature Date CPMM Project Initiation Plan 20 Appendix 2-1 Cornell Project Management Methodology (CPMM) CPMM Project Initiation Plan 21 Appendix 2-1