The Princess Alexandra Hospital NHS Trust Minutes of the Public Trust Board Meeting (Part A) Held on Thursday 26th November 2009 in the Boardroom, PAH PART A Present: Mr Gerald Coteman Mr Chris Matthews Dr Sylvia Thompson Mr John Wright Mr Alan Dean Mr Tim Escudier Mrs Janet Dalrymple Mr Chris Pocklington Mrs Yvonne Blucher Mr Alan Farmer Mr Gordon Flack Mr Darren Leech Mr James Day Dr David Pencheon Sara Howlett Apologies Sandra Dimmock Medical Director In Attendance Mr Colin Green (CG) One member of the public attended. Associate Director - Estates Mr Charles Jackson 26/11/01 (GC) (CM) (ST) (JW) (AD) (TE) (JD) (CP) (YB) (AF) (GF) (DL) (JWD) (DP) Chairman Non Executive Director Non Executive Director Non Executive Director Non Executive Director Non Executive Director Non Executive Director Chief Executive Executive Director Nursing/Patient Care Executive Director of Workforce Executive Director of Finance Executive Director of Delivery Trust Secretary NHS Sustainable Development Unit Assistant Provider Development Manager NHS East of England HEALTH AND SAFETY BRIEFING The Secretary outlined required action in the event of a fire. 26/11/02 APOLOGIES FOR ABSENCE Apologies were received from Dr Sandra Dimmock 26/11/03 CHANGES AND ADDITIONS TO INTERESTS DECLARED There were no changes to declarations made. 26/11/04 THE NHS IN A LOW CARBON WORLD – OPPORTUNITIES FOR THE NHS TO LEAD: ROLES OF BOARDS GC handed Chairmanship of this section of the meeting to AD. AD welcomed Dr David Pencheon of the NHS Sustainable Development Unit. DP indicated that there were advantages for NHS organisations in terms of business organisation regulation and reputation in addressing sustainability issues. Staff commitment was enhanced as it was recognised as the right thing to do. PAH had done a number of very worthwhile carbon saving activities and the D:\106751066.doc 1 Trust was regarded as being on the front foot. There were benefits about appearing favourably in public league tables in addition to the obvious benefits of avoiding further harm to the environment. There was a clear financial business case for energy conscious sustainable initiatives, not least because the saving in energy costs, the retention of the workforce and hopefully the quality of healthcare delivered by the increased efficiencies. What was required was for Boards to be visionary and to look outside the day job to act as leaders for tomorrow. The NHS was good at dealing with immediate crises but less good at forward planning. DP asked if there were any questions coming from the previously circulated sustainability pamphlet. JWD, in acknowledging his support for sustainable initiatives and carbon saving sought details of the science that had acknowledged a 2 degree warming to be a tipping point. DP provided a number of examples that would show how warming would accelerate once melting had increased, and in particular the release of methane from arctic perma frost and the reduction in the area of reflective ice which usually served to radiate heat away from the earth. DP indicated that the evidence for warming occurring was greater than the evidence often available prior to some form of medical intervention. In response to AD, DP outlined the level of waste within the health service in relation to the production, transport and waste of medicines. Achieving value for money would save carbon. This confirmed the need to do all things well and to consider how they could be made better. Energy procurement and saving provided opportunities to be seen to be leading the public. It was easy to make relatively small changes which gave good messages such as the use of LED lights instead of fluorescent tubing. In each case there was a calculation to be made relating to internal investment but there were savings to be made in a number of ways. This included pooled procurement to avoid reduced transport costs. DP outlined the carbon trading scheme which highlighted the need to be energy efficient because of the cost of buying carbon production permits. One of the advantages the Trust could take was micro metering of energy usage. On both a private and public basis it was interesting and fun to monitor energy usage and could lead to healthy competition. It was important to recognise that Monitor now place great store on sustainable development and carbon saving. DP indicated that there were opportunities within the health service that had been embraced by other organisations which could save carbon and improve the quality of working life. One such option was greater use of teleconferencing that could allow people to travel at off peak times and thus improve their life/work balance. Another option was to not allow car parking other than for electric or hybrid vehicles. This had been introduced in a hospital in Ghent. It was recognised that media relations would need to be handled carefully but it was interesting to know that most unions and some of the local press were critical of schemes not being ambitious enough. D:\106751066.doc 2 CP indicated that it was important for the Trust to articulate how such a radical proposal in Harlow would fit with the needs and perceptions of patients. It was accepted that searching for parking space did little to add to a positive patient experience. CP also indicated that the Trust probably had not embedded sustainable and carbon initiatives in the Trust as well as it might. DP indicated that there were US initiatives including nurse led triage and support networks for sufferers that considerably reduced outpatient demand and therefore outpatient journeys. Relatively small changes that could increase the use of Primary Care would be beneficial and this could include the use of tele medicine which had the prospect of being popular with patients. There were, however cultural issues to overcome with GPs. CG outlined to the Board his engagement with the local Harlow energy saving group which was set to increase. The Trust had also been successful in being nominated for various energy saving awards. DP indicated that there was benefit in subscribing to a policy of good corporate citizenship and websites existed to encourage this. The Trust was already on the front foot with regard to sustainability and micro metering would further improve this. To be successful there need to be good Board appreciation of the issues, the Trust needed to subscribe to good corporate citizenship, there is a need to monitor and report the creation of carbon and there was a need to raise awareness with staff and throughout the organisation. AD thanked DP for attending. DP provided a number of slides to assist the Board and these will be forwarded by separate e mail. 26/11/05 APPROVAL OF THE MINUTES OF PART A OF THE BOARD MEETING OF THE 29TH OCTOBER 2009-12-02 These were approved with amendments. 26/11/06 ACTION POINTS ARISING FROM PAST MEETINGS JWD went through the action points. It was noted that Workforce and Governance matters were subject to Board review and it was important that these were not lost. AF indicated that following on from the APPLE presentation at the last Board meeting all the projects had NED sponsors. 26/11/07 CEO REPORT The Trust faced a significant challenge as a result of the Board to Board follow up meeting on the 24th November. There was a £6.6million gap between what the Trust was expecting to be paid by the PCT in relation to the work the PCT was through putting when compared to what the PCT was intending to pay. This was despite there being the same basic model agreed by both Trusts. D:\106751066.doc 3 Without this basic agreement the Trust’s Recovery Plan was regarded as lacking at a basic level. It was necessary to agree with the PCT basic volumes and this would be a mechanical process based on the agreed models. Outpatient activity was increasing but it was fortunate that there was agreement that the respective CEOs needed to agree the way forward and that meetings were proposed in the near future. Sir Neil McKay had agreed there would be an SHA role in the event of there being any difficulties as it was important that the SHA, Department of Health and Monitor were in alignment. The SHA had also articulated a request for improved information flows and turn around of requests. It was noted, however, that the Trust had not defaulted. The way forward was to agree a subsequent date with the SHA where sign off was still the intention. The Trust did still occupy favourable territory provided there was better alignment with Commissioners. JW asked if the outcome was surprising. CP indicated that this was unexpected in that the PCT had not indicated any difficulty with the model or payment until the Friday beforehand. JD indicated that it remained important for the Trust to keep in contact with the PCT. TE indicated that this backward move by the PCT might possibly have been as a result of there being a new CEO and the need to re-establish the previously close relationship. CP agreed with JD. He was equally concerned that the size of the gap put local people in an invidious position. CP considered it was his role to develop a progressive and sensible relationship with the PCT and to do his utmost to manage this, particularly to flush out material difficulties such as this funding surprise. DL indicated that it was important that the Hertfordshire and West Essex PCT’s had the same coordinated approach to commissioning particularly to avoid the reputational damage of not providing the treatment people have been expecting to receive. CP indicated that the financial difficulties in the Hertfordshire PCT compared with West Essex were less and that there was a higher recognition by the Hertfordshire PCT of the work through put and the need to pay the hospital. TE indicated that this was all health service money being pushed around but there needed to be evidence of volume from which to base the numbers. It might be necessary to compromise on the year end surplus. CP indicated that there needed to be a stepped strategy with agreement by the host PCT of the relevant model. GC indicated that there had been a pledge to work with the PCT on immediate and long term issues. However, the relationship was hindered by the absence of some contractual control and this would not be resolved in this year. What was required was an Action Plan as to when various action would take place and the resource and capacity to deliver. It was important to manage perceptions and nuances for the moment. CM indicated that agreeing to a date was key. CP stressed the arbitration role the SHA might need to carry out. D:\106751066.doc 4 Otherwise the financial recovery for the Trust was proceeding in good order. The QIPP initiative has been progressed with the Chair and Chief Executive meeting and DL now had good contact with Kirsty Boetcher at the PCT to drive efficiency and free beds operationally. The Trust was busy with patients having a high acuity. The A & E and year to date 18 week targets were under significant risk. It was appropriate to thank YB and her Emergency team for managing the many pressures. It was still important to maintain the right capacity at the right time. 26/11/08 SWINE FLU YB indicated that the Surge Plan was in place. 800 staff have been vaccinated and staff sickness had reduced. GC indicated his support for thanks to YB and her team. He recognised the pressure on front line staff. 26/11/09 FINANCIAL UPDATE AND DASHBOARD SUMMARY GF spoke briefly to the Dashboard Summary. There had been an over achievement of the recovery scheme as a result of expenditure reduction and an increase in Elective work. Temporary and agency staff were now being used at lower levels. In relation to the SHA and PCT it was important that the Trust’s planning was entirely based on actual and predictive activity rather than theory. The Trust was now meeting it’s recovery target. Infection Control remained admirably low, access targets were being met and the Trust had made progress to bring PRDP levels over 51% therefore allowing the Trust to be able to declare future compliance. This had the effect of reducing the Governance Risk Ratio to 0.9 (green). It was important however to recognise that there remained pressure on the Trust particularly in regard to cancellations and DNA wastage. AF indicated there had been an improvement in Statutory and Mandatory uptake within Induction uptake exceeding the Trust’s minimum compliance level. Refresher training had not yet met its target and was under pressure from increased workload expectation. There was nevertheless the opportunity to capitalise on e learning (NELMS). JD indicated that in the Governance Committee it had been discovered that the Head of Security was planning to deliver all conflict resolution and breakaway training, but at a simple statistical level this was bound to fail given the amount of time available and the number of staff requiring training. It was agreed that a pragmatic approach to providing adequate training was required. CP indicated that in so doing there maybe legitimate professional sensibilities as to the necessary level of training required JD indicated she appreciated that such training as resuscitation and breakaway required a physical presence and so this was limiting. AD indicated that his experience was that if trainers were trained there could be D:\106751066.doc 5 a cascade which was adequate. TE indicated that it was important that a transformational frame of mind be adopted. The Trust needed to stop being busy being busy. A peaceful period was required to help move the Trust forward. CP indicated that the NHS was good at managing crises and making water flow up hill. 26/11/10 APPROVAL OF SHA RETURN JWD spoke to the SHA return which was approved. 26/11/11 DECLARATION OF SAME SEX ACCOMMODATION COMPLIANCE YB indicated that the SHA required the PCT to provide assurance that commissioned hospitals were meeting the expectations of providing Same Sex Accommodation. In turn the PCT had asked the Trust to make a Declaration of Compliance. The Trust could make this Declaration and had been complimented recently by the PCT and SHA in a high level inspection. Guidance had been updated. There was some expectation that there would be an NED Champion but the Board considered the provision of Same Sex Accommodation to be a whole Board responsibility. Areas where more work was desirable included Radiology and ADSU but these were compliant if guidance was followed. Declaration of Compliance was approved. Congratulation was extended to YB and Colin Green in relation to achievement of the standard, the physical environment allowing this to take place and the cultural change that had taken place. The Trust was enjoying good feedback in this area. JWD confirmed that the PCT would be informed and that this would be placed on the Website. It was agreed that this would be reviewed in the Governance Committee bimonthly it would be escalated to the Board if non compliance developed. 26/11/12 DECLARATION OF SAFEGUARDING CHILDREN COMPLIANCE YB indicated that the Department of Health had required a Declaration of Compliance to be placed upon the Trust’s website. To support a Board decision a schedule of Evidence of Action was provided showing how the Safeguarding of Children process and training had taken place to meet the assurance requirement. It was confirmed that the Trust aspired to a Gold Standard of Child Protection which would also extend to Vulnerable Adults and that best practice would be adopted. The Board again confirmed that the Declaration could be made. JWD indicated that the tabled evidence of Compliance would form the basis of the Website Declaration. JD indicated that her work outside the Trust involved Safeguarding Children and Vulnerable Adults and that she would be available to assist the Trust if required. GF asked how recruiting foreign nurses who had not yet undergone CRB checks would be handled. It was confirmed that such nurses would only work under supervision until such time as their CRB checks had been completed. D:\106751066.doc 6 The Assurance Matrix is attached to and forms part of these minutes. 26/11/13 INFORMATION The Chair’s report on Activity was noted as was the Board Record of Attendance. Mr. Charles Jackson raised a question about workforce levels and vacancies and AF was able to confirm that the vacancy levels were coming down as a result of a month on month drive to recruit to available posts. 26/11/14 RETIREMENT OF MR ALAN DEAN GC indicated that this was the last Board meeting of AD who had served the Trust as a Non Executive Director over the past 7 years. It was with thanks and gratitude that AD’s contribution was noted. AD was presented with some gifts in recognition of his service. AD thanked the Board members for their kindness and indicated that over the past 7 years a large number of things that needed to be improved had been improved The challenge had been met and progress had been made. People had been able to work together to improve the service for patients. Whilst it was frustrating that the Trust had not yet achieved FT status it was possible to identify so many things that had changed for the better. The Trust would go on to become more impressive because a team was in place that enabled delivery. AD indicated his sadness at leaving just as the Sustainability Agenda was beginning to take off but he remained hopeful that a new champion would emerge and that all the initiatives would be maintained. 26/11/15 CLOSURE OF PART A EXCULSION OF THE PUBLIC The Board resolved that representatives of the media and other members of the public should be excluded from the rest of the meeting having regard to the confidential nature of the business to be transacted, publicity on which would be prejudicial to the public interest: Section 1(2) Public Bodies (Admission to Meetings Act) 1960. 26/11/16 DATE & TIME OF NEXT MEETING Tuesday 22nd December 1.30 p.m. Board Room, PAH D:\106751066.doc 7 Safeguarding Children and the Care Quality Commissioning Review: Princess Alexandra Hospital (PAH) NHS Trust Compliance Declaration. In July 2009 the Care Quality Commission (CQC) published a report on their review of arrangements in the NHS for safeguarding children. In line with this PAH NHS Trust has considered its own processes, procedures and policies with regards to safeguarding children and has worked with its partners to respond to initiatives and reviews at both national and local levels. This declaration will be a key part of the Care Quality Commission Registration from April 2010. The following table, outlines the current position for PAH NHS Trust November 2009 Assurance Requirement PAH NHS Trust meets its statutory requirements in relation to Criminal Bureau checks on relevant employees Child Protection policies and systems are up to date and robust A process is in place for following up children who miss outpatient appointments. . An alert system is in place to flag up children for whom there are safeguarding concerns D:\106751066.doc Compliance Yes Yes Yes Yes Additional Information From 2009 the Independent Safeguarding Authority (ISA) is responsible for the Vetting and Barring scheme of all employees and volunteers who work with children and vulnerable adults. PAH NHS Trust has identified key actions to ensure it meets the ISA’s registration requirements. PAH NHS Trust has robust Child Protection policies and systems in place. These will be reviewed annually to ensure that they reflect current Local and National guidance. The policy is available to all staff through the Trust Intranet and hardcopies in key clinical areas. Staff also have access to the Southend, Essex and Thurrock Child Protection Handbook 2006. The Access Policy for the Trust addresses this topic. Staff at PAH NHS Trust have access to the West Essex Child Protection guidance documents. A review of the process is being undertaken to further improve information sharing across the health economy PAH NHS Trust has clear systems to identify children where there are safeguarding concerns, including a flagging system on the computer system for children who attend A+E and are subject to child protection plan. A paediatric registrar and consultant are available for advice 24/7. External systems are available 24/7 via Essex County Council to ascertain if a child is subject to a child protection plan or known to Children Services. The Trust’s Safeguarding Children and Young People policy, identify the action 8 needed to be taken by clinicians. All staff working in health care settings (clinical and non-clinical) have undertaken level 1 safeguarding training. This is the level of training set out in Safeguarding Children and Young People: Roles and Competencies for Heath Care Staff Named professionals are clear about their roles and have sufficient time and support to undertake them. Yes Yes All staff, clinical and non clinical, receive safeguarding training as part of their induction. Further steps have been taken to ensure all Trust staff receive further update on safeguarding information at Level 1 by Dec 2009. The training strategy is being reviewed to ensure that the Trust will be compliant with emerging training requirements and an action plan has been set in place to incorporate those new requirements as they arise. Named Professionals are in post with clear job descriptions and service agreements to define their role and responsibilities. There will be a regular review of these roles and responsibilities. The Designated Nurse is the our nominated member on the Essex Safeguarding Children’s Board subgroups. Board level Executive Director Lead for safeguarding has been identified. Yes The Executive Director for Nursing and Patient Care is the safeguarding lead for the Trust. Quarterly Safeguarding reports are produced for Clinical Governance and are shared with the Board. Safeguarding children has been incorporated into the audit programme for the year. The Board is assured that robust audits are in place to ensure safeguarding systems and processes are functioning effectively. Yes Following the CQC review a comprehensive audit programme for 2010/11 has been produced to monitor safeguarding activities within the Trust. PAH NHS Trust will partake in a Section 11 Audit in line with statutory requirements (Children Act 2004) July 2010. D:\106751066.doc 9