附件:商务讲座
Public Workshop
专题讨论课
I N V I TATI ON
About
FESCO
Customer Centered, Service First
Beijing Foreign Enterprise Human Resources Service Co., Ltd. (FESCO) is the first company, witch has been providing
professional HR services in China Since 1979.
Serving more than 100 countries & regions, more than 8,000 customers, nearly 300,000 Chinese& foreign employees.
FESCO constitute a national HR service network, thus allowing customers available to services around China by simply
singing a contract at one place.
As a leading company in China’s HR service industry with strongest brand and competitiveness in China, FESCO has
been the HR service partner of 2008 Beijing Olympic Games Organizing Committee. To honor FESCO’ s outstanding
contribution to the industry, the international Human Resources Management Association awarded FESCO the title of
“Outstanding Human Resources Service Organization in China” in 2007.
About
Language Key
Providing Key Solutions to Your Corporate English Training Needs
Since 1994, The Language Key has been providing tailored English training solutions to meet the language skills required
for business professionals in China to do their job better.
With Language Key's experience in working with many local and multi-national companies in Hong Kong and Mainland
China, The Language Key now offers its unique blend of practical training with continuous learning opportunities
to business professionals in China through our public workshops.
The Key to Make E-mails Really Work for You
Shenzhen
May 22nd, 2009
Organization:
The Language Key China Ltd. & Fesco Shenzhen Co., Ltd.
Date:
May 22nd, 2009 (Friday)
Time:
1.00 pm - 5.00 pm
ADD.
Fesco Training Room
Venue:
10F, Skyworth Building, HI-Tech Park, Nan Shan District, Shenzhen
Language:
English
Number:
50
Fee:
FREE! Special Promotion, free of charge for all HR managers.
(The original fee is 1,750RMB/person/day which includes all
course materials and beverages.)
Value-added:
1.
Submission of TWO assignments including your own e-mails AFTER the workshop for trainer
correction and feedback through Language Key's secure learning management system;
2.
A FREE three-month access to The Language Key's Workplace English Training E-platform - the
most comprehensive and updated business English resource on the internet www.workplace-english-training.com
Summary
Time is money and creating effective e-mails to a consistently high standard is sometimes a challenge.
By planning, by understanding your audience, by using the most appropriate language structures, by selecting an
appropriate level of formality and choice of vocabulary will allow you to communicate with ease and clarity, avoiding the
many pitfalls people experience when communicating through e-mail.
This workshop allows participants to polish their e-mail writing skills so that any e-mail meets its aim first time around.
The unique aspect of this workshop is that it allows each participant to continue the learning process AFTER the workshop
through the submission of assignments and access to our e-platform.
Objectives
The program is designed to ensure that participants can:

Gain a better understanding of key principles for writing effective emails to colleagues and customers;

Understand how to organize your emails appropriately and logically;

Identify and practice using a variety of functional language that can be incorporated into different emails found in
your daily work;

Learn how to write emails with a personal style and appropriate tone;

Learn how to write emails that reply and convince audience;

Provide tips and checklists for writing emails without any miscommunication.
Content

Analysis of the key principles of writing effective e-mails;

Planning and organizing e-mails/understanding your audience and their requirements;

Opening and closing e-mails - stating the purpose and finishing politely;

Language use for e-mails - language based on functionality;

Organizing your message logically - signposting;

Your audience - external or internal?;

Considering your writing style - level of formality - differences between informal, neutral and formal styles;

Achieving a neutral style for e-mails;

Tone in e-mails - selecting a decisive or tentative tone;

Writing in a positive tone;

Avoiding redundancy and old-fashioned jargon;

Focus on real-life examples - analysis, rewrite practice exercises, set scenarios - informing, confirming, enquiring,
replying to enquiries, reporting, negotiating etc.;

Error correction & feedback - common errors; &

Tips for writing effective e-mails and memos - writing checklist.
Trainer
Dirk Haddow
Dirk is Language Key's Training Director and oversees the operations both in Hong Kong and China. At 36, Dirk already
has a vast wealth of experience in the corporate English training market, having worked in Hong Kong and China for the
past 13 years.
During this time, he has conducted over 200+ workshops and designed and/or managed over 600 programs for local
companies, multi-national companies and more regional training programs on behalf of Fortune 500 companies and large
multi-nationals.
Selection of Companies Dirk has conducted training programs in:
Standard Chartered Bank (Global role-out)
Sun Hung Kai Properties
Hang Seng Bank
Hutchison Whampoa Group
MTR Corporation
CCBC
Bank of East Asia
Emst & Young
Citibank
Maersk
Hong Kong Trade Development Council.
PCCW
Hong Kong Airport Authority
Goldman Sachs
Bank of China (HK) Ltd.
China Mobile
The Swire Group
Smartone-Vodafone
Public Workshop
专题讨论课
RECEIPTION
Places are limited, please complete the form as soon as possible back to the next contact, we will reserve your seat.
COMPANY:
.
ATTENDEE
LINKMAN NAME
PHONE
FAX
POSITION
MOBILE
EMAIL
NUMBER
ATTENDEE NAME
(Mr./Ms.)
Kind Reminder：Please send back the reception before May 20.
------------------------------------------------------------------FESCO Shenzhen FangSheng
Chem Cheung 张小钊
Phone:
+86 755 26018659
Fax:
+86 755 26010334
Email:
zhang.xiao.zhao@fesco.com.cn
URL:
www.fescosz.com.cn; www.fesco.com.cn