SDLC Review Project Project Ref: 08HIS05 COMMUNICATIONS MANAGEMENT PLAN Revision Date: September 6, 2007 Purpose The purpose of this communications plan is to explain how the SDLC Review Project intends to communicate information about the project and the resulting changes to the Ministry Systems Development Life Cycle (SDLC). This will create awareness, understanding and support from those being communicated with. Objectives The objectives of executing the communication plan are to: Increase awareness of the Systems Development Life Cycle and the review project underway Provide opportunity for input and feedback from IMG staff, Regional BA’s and client representatives Inform IMG Staff, Clients, and other interested Ministry staff of the new processes once they are defined. Gain support from interested or affected parties Gain support and approvals from the steering committee at key intervals. Key Messages This review project will result in major revisions/enhancements to the existing Systems Development Life Cycle. It impacts the way systems projects are conducted across the ministry, especially for Corporate systems. It will involve the confirmation of roles/responsibilities for business areas and IMG staff in the life cycle of projects. The target users are those involved in systems development projects from either an IT Practitioner standpoint or a business sponsor or business user. The Systems Development Life Cycle Review Project has evaluated external methodologies for purchase and determined that there was not one suitable product available which meets the ministry needs. The Working Group has recommended and the Steering committee has agreed, that instead of purchasing an off-the-shelf solution(s), we will revamp and customize the SDLC ourselves, resulting in a web-based product which delivers an SDLC process, clickable diagrams, templates and documentation. Audiences/Stakeholders The key audience and/or stakeholders include: Project Sponsor (IMG CIO and Director) Project Steering Committee (IMG Management Team) IMG staff and Regional BA’s Communication Plan Page 1 All MOFR staff involved in systems development projects from either an IT Practitioner standpoint or a business sponsor or business user. Client Reps from Business Areas Data Standards Managers Consultants/Contractors working with IMG Schedule of Communications Activities TARGET Sponsor Steering Committee MESSAGE MECHANISM TIMEFRAME 1. Status (schedule, progress, issues). 2. Issues/ Resolutions. 3. Special Reqmnts. 1. Status Report (HC or E-Mail). 2. Decision request 3. EMail, in person 1. Bi-Weekly 1. Content, Progress, Invite ongoing communications. 2. Special Requirements 1. Monthly mtgs., E-mail bulletins. 1. Bi-Monthly. 2. E-mail, mtgs., in person . 1. Sponsor (Project provides supporting docs.). 2. As req’d. 1. At sponsor's discretion, as req'd. Sponsor 1 & 2. Proj Mgr. 1. Overview, Status, Issues Project Team Members 1. Context, Overview, Project Plans 1. Project Kickoff Meeting, Sharepoint 1. At Project Start, ongoing access 2. Status, Issues 2. Team meetings, Status Reports, Issue Log, E-mail notes, Sharepoint 2. Weekly, or as required 3. Requirements Gathering, Participation/Revie w and Validation of Deliverables 1. Context, Overview 2. Status, Issues 3. Requests for input, Special Requirements 4. Training Plan/Training Courses 5. Overviews Communication Plan 3. E-mail, mtgs., in person 1. Email Bulletins/Sharepoint 2. Email Bulletins/Sharepoint 3. Email solicitation Proj Mgr. 2. As Required. 3. As Required. Executive IMG Staff and Regional BA’s RESP 3. One-off ASAP. 1. At Project Start, ongoing access Proj Mgr. 3.Project Team Members 1-3.Proj Mgr 2. Monthly or BiMonthly, or as required 3. One-off ASAP. 4. Bulletins/E-learning offerings 4. As needed 5. Presentations/ Powerpoint slides 5. As appropriate for timing 4.Training Coordinator 5.Project Mgr Page 2 TARGET MESSAGE MECHANISM TIMEFRAME RESP SDLC Working group members communicat e back to their respective areas in MOF or to other colleagues. Business Users/ System Owners/ Data Standards Managers/ Other MOF groups 1. Info exchange on standards/guidelin es and contribution from group or area, if applicable. 2. Updates on status and deliverables/ outcomes Status or section meetings, various working group meetings if applicable As needed. SDLC Working Group Members 1. Context, Overview 2. Project Status, Deliverable Status 3. Deliverables 4. Training Plan/Training Offerings 5. Handouts/ Glossy materials 1. Bulletins, IMG Website 2. Bulletins, IMG Website, Client reps 3. IMG Website 4. E-Learning site 5. Various group meetings 6. News/updates on SDLC site 1. When approaching completion of training material. Based on project schedule 2. As needed 3. When available 4. When available 5. When available 6. As appropriate 1-3. Proj. Mgr., User Rep. Vendors/ Contractors 1. Context, Overview 2. Project Status, Deliverable Status 3. Deliverables 4. Training Plan/Training Offerings 5. Handouts/Glossy materials 6. Input/Feedback of Changes 7. Standards/ Guidelines 1. Bulletins, IMG Website 2. Bulletins, IMG Website, Client reps 3. IMG Website 4. E-Learning site 5. Various group meetings 6. Contract Requirements/Standa rd Clauses As needed and when available Proj. Mgr. and Training Coordinator 4.Training Coordinator 5-6.Project Mgr. Resources The project manager and members of the steering committee will be responsible for most of the activities in the communication plan. Working Group members are also expected to communicate with their respective areas to help promote the SDLC changes. Vulnerabilities/Potential Issues The successful implementation of the Systems Development Life Cycle changes will require participation and cooperation by all involved parties. In order to mitigate this risk, the management team will be asked for their full cooperation, support and positive communication regarding the changes to the Systems Development Life Cycle methodology and resulting benefits of these changes Communication Plan Page 3 Measures of Success: The SDLC Working Group has endorsed the communication plan. Initial overview and ongoing bi-monthly updates have been sent to all IMG Staff and Regional BA’s throughout the project. Bi-weekly status reports are produced. Steering Committee is informed through status reports and meetings at major milestones/decision points. MOFR Staff are aware of coming changes and availability of training offerings, once available. Evaluation The Project Manager will review the communications activities as needed, and at major milestones. Feedback will be sought from the working group and IMG Staff. The communications plan will be modified to reflect the changes. Communication Plan Page 4