Expanding Operations Internationally: A View from the General Counsel’s office Corporate Compliance ABA 2006 Spring Meeting Waldorf=Astoria, New York, NY April 6, 2006 Carole Basri Adjunct Professor University of Pennsylvania Law School 917-822-2447 ©Basri 2006 1 WHY IMPLEMENT AN EFFECTIVE CORPORATE COMPLIANCE PROGRAM? Old Reasons Federal Sentencing Guidelines (Nov. 1991) Caremark Decision (Del. Ch. 1996) (personal liability for directors for oversight of compliance) Government Imposed Corporate Integrity Agreements Supreme Court employment discrimination decisions (Boca Raton and Burlington Industry Cases) Enron/WorldCom/ Tyco debacles Large settlements with government where firm lacked an effective compliance program: COMPANY AMOUNT Hoffman LaRoche $500,000,000 BASF $325,000,000 Dalwa Bank $340,000,000 Archer Daniels Midland $126,000,000 Salomon Brothers $290,000,000 National Med. Enter. $379,000,000 SmithKline Beecham Clinical Labs $325,000,000 LabCorp of America $182,000,000 Caremark $161,000,000 2 Sarbanes-Oxley Act – effective July 30, 2002 Section 406 SEC must require corporations to adopt codes of ethics for senior financial officers Code of ethics for senior financial officers is a basic component of any “effective” compliance program Every public company should formulate a global code of ethics (a/k/a code of conduct) in anticipation of these rules Section 304 Public firm CEOs and CFOs must certify, among other things, in the company’s annual and quarterly report that: He or she has reviewed the reports and they are not misleading; He or she is responsible for establishing and maintaining internal controls; and He or she has evaluated the effectiveness of the company controls within the 90 days preceding the report. An effective corporate compliance program is imperative to enable CEO and CFO to attest that internal controls are adequate 3 Section 301(4) Requiring audit committee to establish procedures for “the confidential, anonymous submission by employees of [the corporation] regarding questionable accounting or auditing matters.” (Hotlines, according to the Association of Certified Fraud Examiners, can lower amount of fraud by 50%) Sections 802(a); 1102(c) (Corporate Fraud Accountability Act of 2002) Prohibiting the destruction, alteration or concealment of any record or document with the “intent to impede, obstruct or influence the investigation or proper administration of any matter within the jurisdiction of any department or agency of the United States….” New felony carries a fine and maximum 20-year prison sentence NY Stock Exchange requires listed firms “to adopt and disclose a code of business conduct and ethics for directors, officers and employees….” 4 FINAL RULE – DISCLOSURE REQUIRED BY SECTIONS 406 AND 407 OF THE SARBANES-OXLEY ACT OF 2002 Release Nos. 33-8177; 34-47235; File No. S7-40-02 as of Jan. 24, 2003; Effective Date: 30 days after publication in the Federal Register Background: “Companies must comply with the code of ethics disclosure requirements promulgated under 406 of the Sarbanes-Oxley Act in their annual reports for fiscal year ending on or after July 15, 2003. They also must comply with the requirements regarding disclosure of amendments to, and waivers from, their ethics codes on or after the date on which they file their first annual report in which the code of ethics disclosure is required.” “Section 406, which directs us to adopt rules requiring a company to disclose whether it has adopted a code of ethics for its senior financial officers, and if not, the reasons therefor, as well as any changes to, or waiver of any provisions of, that code of ethics.” “We (the SEC) believe that the new rules and amendments are in the public interest and consistent with protection of investors.” Discussion: Sec. B. Code of Ethics 1. Code of Ethics Disclosure requirements “The final rules require a company to disclose whether it has adopted a code of ethics that applies to the registrant’s principal executive officer, principal financial officer, principal accounting officer or controller, or persons performing similar functions. If the company has not adopted such a code of ethics, it must explain why it has not done so.” C. Final Definition of “Code of Ethics” “The final rule defines the term “code of ethics” as written standards that are reasonably designed to deter wrongdoing and to promote: 1. Honest and ethical conduct, including the ethical handling of actual or apparent conflicts of interest between personal and professional relationships; 2. Full, fair, accurate, timely, and understandable disclosure in reports and documents that a registrant files with, or submits to, the commission and in other public communications made by the registrant; 3. Compliance with applicable governmental laws, rules and regulations; 4. The prompt internal reporting to an appropriate person or persons identified in the code of violations of the code; and 5. Accountability for adherence to the code.” [“We (the SEC) eliminated the component of the definition requiring the code to promote the avoidance of conflicts of interest, including disclosure to an appropriate person or persons 5 identified in the code of any material transaction or relationship that reasonably could be expected to give rise to such a conflict, because the conduct addressed by this component already is addressed by the first prong of the proposed definition, requiring honest and ethical conduct and the ethical handling of actual and apparent conflicts of interest.”] Important Point: “We [the SEC] continue to believe that ethics codes do, and should, vary from company to company and that decisions as to the specific provisions of the code, compliance procedures and disciplinary measures for ethical breaches are best left to the company. Such an approach is consistent with our disclosure based regulatory scheme. Therefore, the rules do not specify every detail that the company must address in its code of ethics, or prescribe any specific language that the code of ethics must include. They further do not specify the procedures that the company should develop, or the types of sanctions that the company should impose, to ensure compliance with its code of ethics. We [the SEC] strongly encourage companies to adopt codes that are broader and more comprehensive than necessary to meet the new disclosure requirements.” Further: “We [the SEC] have added an instruction to the code of ethics disclosure item indicating that a company may have separate codes of ethics for different types of officers.” A copy of the code of ethics should be an exhibit to the annual report. Alternatively, post it on an internet website or set forth in the annual report that the company will send a copy of the code of ethics on request at no charge. Any amendment or waiver of an ethics provision of the code of ethics must be disclosed through Form 8K within five business days or, in the alternative, in the 10K and on its internet website. 6 New Reasons: Federal Sentencing Guidelines, revised as of Nov. 1, 2004, requiring a “culture” of ethics and a “best practice gaps” analysis to support the underlining structure of the corporate compliance program. Federal Sentencing Guidelines, under Booker and Fanfan decisions of January 12, 2005, no longer mandatory. However, the Federal Sentencing Guidelines are advisory and must be considered by the Courts. Justice Department guidance on the prosecutorial decisions in the June 1999 Holder Memo and the revised January 2003 Thompson memo which state that in determining whether to charge a corporation for the criminal misconduct of its employees, prosecutors should consider, “the existence and adequacy of the corporation’s compliance program.” Elliot Spitzer, the New York Attorney General, whose investigations include insurance industry companies (AIG) and brokers (AON and Marsh) as well as mutual funds. NY Stock Exchange Rule 303A.10 requiring NYSE-listed companies to adopt codes of business conduct and ethics for directors, officers, and employees which codes are to be posted publicly. Further, waivers of the code for directors or executives must be promptly disclosed to shareholders. NASDAQ Rule 4350 requires NASDAQ listed companies to adopt a code of conduct for directors, officers and employees which codes are to be posted publicly. Further, waivers of the code must be disclosed on a Form 8-k within five days. 7 WAKE UP CALL FOR CORPORATE COMPLIANCE An effective corporate compliance program can: Help insulate a company, and its officers and employees, from criminal and civil fines Protect its board of directors from personal liability Create a culture of “good citizen corporation” (5% good, 5% not, 90% follow) A poorly constructed program can: Serve a roadmap for prosecutors Damage morale (employees view code of conduct as merely lip service by executives) Encourage fraud and unethical conduct to continue 8 Revised U.S. Federal Sentencing Guidelines Seven Elements of An Effective Corporate Compliance Program are as follows: 1. Standards and procedures to prevent and detect criminal conduct; 2. Board must be knowledgeable about and oversee program; top management must ensure effectiveness of program; specific individual(s) within high level personnel must have responsibility for program; 3. Reasonable efforts not to include within substantial authority personnel individuals who organization knew or should known have engaged in illegal activities or conduct inconsistent with effective program; 4. Communicate standards and procedures by teaming directors, employees and, as appropriate, agents, and by other means; 5. Monitor and audit to detect criminal conduct; evaluate program periodically; have and publicize a system for reporting suspected violations and seeking guidance; 6. Promote and consistently enforce through appropriate incentives to perform in accordance with the program and appropriate discipline; and 7. After criminal conduct is detected, take reasonable steps to respond appropriately and prevent further similar criminal conduct, including necessary modifications to program. 9 First Element Written Policies and Procedures include the following: Standards of Conduct; and Risk areas. Mission statement; Letter from CEO; Code of Conduct of Code of Ethics; Employee handbook; and Corporate compliance program guidelines. General Corporate Risk Areas Antitrust Competitive Behavior Conflicts of Interest E-mails Employment Environmental Lobbying, Political Contributions and other political activities New Business “Alliances” Procurement of Goods/Services Records Management Protection Security/Wiretapping Export Controls Privacy of Communications False and Deceptive Advertising Subcontractors and Contract Labor Sexual Harassment Foreign Corrupt Practices Act Tax Fraudulent Financial Reporting Workplace Safety Gifts and Gratuities US Patriot Act Government contracting Insider Trading 10 Second Element Board must oversee the compliance program. Top management should take a leadership role in fostering the compliance program. Designate specific “High-Level Personnel” to oversee compliance such as a compliance officer. A compliance officer is critical to the success of the compliance program. A chief compliance officer should be appointed to coordinate the activities of individual compliance “officers” at subsidiaries. The compliance officer should have the following: Direct access to CEO and Board of Directors, and Sufficient funding and staff The compliance officer’s responsibilities include: Overseeing and monitoring the implementation of the compliance program; Reporting on a regular basis to the CEO and compliance committee; Periodically revising the program in light of new developments; Developing, coordinating and participating in a multifaceted educational and training program that focuses on the elements of the compliance program; Assisting the financial management in coordinating internal compliance reviews and monitoring activities; Independently investigating and acting on matters related to compliance, including the flexibility to design and coordinate internal investigations; developing policies and programs that encourage managers and employees to report suspected fraud and other improprieties without fear of retaliation. 11 Third Element Reasonable efforts not to include in the compliance organization personnel of questionable integrity Coordinating background checks on employees involved in compliance administration and coordination 12 Fourth Element Effective communication of Standards and Procedures Training should include the following areas: – code of conduct; – employment issues; – competition issues; – – using e-mail, voicemail, newsletters, memoranda, etc., to aid communications; and other topics as necessary. Training should be at the time of hiring as well as regularly scheduled at least once or twice a year as necessary. 13 Fifth Element Developing effective methods of monitoring, auditing reporting, and publicizing the system. Creating an anonymous hotline and protecting whistle blowers; and Setting up a regular auditing and monitoring schedule including on-site visits and spot checks. Publicize results of the compliance program. 14 Sixth Element Consistent enforcement through corrective actions and incentives Written policy on disciplinary standards; Create incentives system; and Dissemination of standards to new and existing employees. 15 Seventh Element Take reasonable steps to respond to detected criminal offenses and Detecting criminal violations and investigations; Reporting criminal violations. 16 Self-Policing Corporate Compliance Program Approach Phase I Phase II High Level Compliance Assessment Develop an Overall Corporate Compliance Blueprint Evaluate and Develop Policies in Substantive Areas Communication, Training and Implementation Continual Refining of the Program, SelfAssessment, Monitoring and Reporting o High Level Review o o Antitrust o o o Internal Controls E-Mail Interview o o Internal Audit o o Best Practices and Gaps analysis o o Code of Conduct Corporate Compliance Program Guidelines Phase III o Employment o Environmental o Foreign Corrupt Practices Work Plan Senior Management Meeting o Intellectual Property o Securities o Other Risk Areas Phase IV o o Introduce Code of Conduct and Program Ongoing Communication Plan Training Plan o Training Material/Video Tapes o Training Schedule Phase V o Incentive System o Publicize reporting results 17 Phase I Conducting a High Level Compliance Risk Assessment During Phase I, you should: Form a committee; Interview key officers and employees; Prepare a report on Best Practices and Gaps; and Present the report on Best Practices and Gaps. The Committee should be composed of at least the following: – CEO or President – General Counsel – CFO – Internal Audit Director The Committee should report to the Audit Committee of the Board of Directors or directly to the Board of Directors Interview key officers and employees of the company and all subsidiaries including the following: President, Business Development/Sales Marketing, General Counsel/Outside Counsel, Chief Financial Officer, Human Resources Director, Environmental Health and Safety, if any, Compliance Officer, if any, and Other key officers and employees, as necessary 18 Based on the interviews, prepare a report on Best Practices and Areas of Deficiency (gaps) based on the following questions: What are your key risk areas? What are the standards and procedures that you now have in place in these risk areas? What are the areas you have successfully limited risk and how? What areas could you improve in the cost to limit risk and how? What is happening in such key areas as antitrust, environmental, employment, intellectual property and securities? Describe the company culture toward corporate compliance and limiting risk. Present the report on Best Practices and Gaps: The report should provide a risk assessment for relevant areas of law. The report should be presented to senior management and the Board of Directors. The report should be presented to the officers of all subsidiaries who were interviewed. Buy-in on the report should be encouraged. Create a Workplan which includes a timetable and an action plan. 19 Phase II Develop an Overall Compliance Blue Print During Phase II, you should: Look at other Codes of Conduct; Use the Committee and Focus Groups to develop a Code of Conduct; Customize the Code of Conduct to the Company culture; Customize the Code of Conduct so it is suitable for all employees; Make sure the Code of Conduct is user friendly and attractively packaged; Create a Mission Statement and letter from the CEO to accompany the Code of Conduct; and Create Compliance Program Guidelines. 20 Phase III Evaluate and Develop Policies and Procedures in Substantive Areas During Phase III, you should: Inventory policies and procedures already in place (e.g., internal controls for antitrust/competition, sexual harassment policy, environmental policy, etc.); Align Policy and Procedures, Code of Conduct and Employee Handbook; and Develop Policies and Procedures where Gaps exist as indicated from the report on Best Practices and Gaps and borrow best practices, where necessary from other subsidiaries or outside the organization (see trade associations, industry practice groups, law firms, consultants, seminars, such as Practicing Law Institute (PLI) and the Association of Corporate Counsel of America (ACCA) 21 Phase IV Communication, Training and Implementation During Phase IV, you should: Introduce Code of Conduct and Program; Ongoing Communications Plan; Training Plan; Training Plan for Fraud Prevention; Training Materials/Video Tapes; and Training Schedule. 22 Phase V Continual Refinement, Self-assessment, Monitoring and Reporting During Phase V, you should have: Management Controls; Internal Audit System; Internal Controls; Incentive System; and Publicize Reporting Results An Effective Corporate Compliance Program is an early warning system for risk control through the following: Risk assessment process; Monitoring; Reporting (i.e., hotline); and Training sessions. 23 Make Your Compliance Rollout Memorable Mementos (tombstones, plastic cubes, post-it notes); Screen savers; Calendars; Intranet sites; and Formal announcements and invitations to compliance event. Remember This is a marketing campaign! Your product is a Compliance Program! Your audience is your employees! 24