Professional Experience

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Janon A. Sidberry
33 East Narragansett Street
Philadelphia, PA 19144
[email protected]
Home: 215-847-9394

Dedicated Medical Office and Long-Term Care Professional with Proficiency in both Clinical and
Administrative areas and over 16+ years of experience in various customer focused and professional
healthcare service settings. Consistently receive high client satisfaction appraisals and commendations.

Respected builder and Team Leader of office and customer-focused teams; instill a shared,
enthusiastic commitment to office accuracy and customer service as a key driver of business goal attainment.
Lead by example to ensure the execution of all safety, security, quality and control operations policies.
Areas of Expertise
Front-Office Supervision
Customer Service Management
Word Processing
Electrocardiography
Hematology/Basic Pharmacology
Laboratory Specimen Collection
Medical Transcription
Medical Law & Ethics
Medical Insurance
Data-Entry/Patients Records
Aseptic & Basic Pathology
Medical Office Accounting
Professional Experience
NORTH WEST DEMOCRATIC CLUB. — Philadelphia, PA
2006 to current
Administrative Assistant- Part time/ Seasonal

Data Entry, Word Processing, payroll and office accounting Generated leads to support community
leaders and electoral nominees. Payroll and office accounting. Tracked polls and news releases.
Compiled reports for candidate and internal office use.
RADIO SHACK CORPORATION — Chestnut Hill, PA
10/07 to 03/09
Customer Service Team Leader, 11/08 to 03/09
Customer Service Representative, 10/07 to 11/08
Promoted to Team Leader position to supervise customer service representatives and cashiers. Foster an
environment in which both customers enjoy high levels of service and employees are motivated to deliver
top performance. Supervise front-end operations to ensure friendly and efficient transactions at checkout.

Exemplified the second-to-none customer service delivery for which Radio Shack Corporation is
nationally renowned in all interactions with customers.
HOMESTEAD STUDIO SUITES HOTEL – Horsham, PA
2004 to 2006
Head Front Desk Associate
Scheduled reservations and cancellations, delegated calls, weekly and daily audits, proudly awarded many
Honorable Company citations.

Implemented many necessary in house upgrades to meet the needs and requirements of Independent
living to the Physically Challenged thus increasing Q3 and Q4 sales margins by 76% in my first
year.
GERMANTOWN HOSPITAL (Willow Terrace) – Philadelphia, PA
2001 to 2003
Certified Nurses Assistant
Assisted the elderly, physically challenged, acute and sub-acute with personnel care, ADL’s and independent
living skills, completed work assignments in a team environment and performed all duties in a timely and
caring manner.
ROCHEZ BROTHERS, INC
Assistant Manager
- Philadelphia, PA
1998 to 2001
Assisted Management – scheduled linemen task, scale house and weight station, pay roll and time cards and
scheduled staff meetings, Engaged in community reconciliations and professional relationships with buyers.
Education and Training
33 East Narragansett Street
Philadelphia, PA 19144
[email protected]
Home: 215-847-9394
Lincoln Technical Institute – Philadelphia, PA
2011
Certified Medical Assistant

Certified Phlebotomist
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Cardiopulmonary Resuscitation (certified)
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Automated External Defibrillator (certified)
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Electrocardiography- EKG (Certified)
Advanced Career Training — Upper Darby, PA
1995
Certified Nurses’ Assistant
Educated in performing various service duties and routine technical tasks:
• Monitor the patient’s health
• Keep nutrition and medication records
• Provide daily living assistance
• Companionship
• Health care information documenting/reporting
George Washington High School – Philadelphia, PA
1993
Community Service
2001 - 2009
Coached T-Ball and Pop Warner Football League for the youth in our community
Team mom,
and Camp counselor.
Janon A. Sidberry
33 East Narragansett Street
Philadelphia, PA 19144
[email protected]
Personal References:
Ms. Sakinah Robinson – Certified Dialysis Technician
2635 Old Bethlehem Pike, Sellersville PA - 267-382-9638
: Known approximately 8 years.
Ms. Juanita Holland – Insurance Claim Adjustor
5984 North 20th Street, Philadelphia PA – 215-843-2748
:Known approximately 30 years.
Professional References:
Mrs. Fletcher Mr. Kevin Cunningham -
Home: 215-847-9394
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