Technology Vendor Invoice Requirements
Noncompliance to these guidelines will delay payments or cause invoice rejection. For
compliance questions please contact Techvendor@T-Mobile.com
All invoices must include:
 Unique invoice number (Invoice numbers must not be longer than 16 characters and not include
special characters)
 Invoice Date
 Remit to address
 Company contact information including address, phone number, and email address
 Bill To address and Ship To address if applicable
 Engineering regional contact name: (example = ATTN: South Engineering Region - Please see
Region Map on page 3.) (EIT vendors example = ATTN: Technology EIT)
 E-mail address and contact name of T-Mobile employee who requested the goods/services
PO Invoices
 PO number (All T-Mobile PO numbers are 10 digits and start with 45********)
 PO line numbers and PO line numbers with descriptions that match PO line descriptions
 Invoice format must match PO format (see 2nd page)
 Site address and/or T-Mobile Site ID
 If a PO copy is needed please email EngineeringPOchanges@T-Mobile.com (Engineering) or
HWPOchanges@T-Mobile.com (EIT)
 Each invoice must reference only one Purchase Order
Non-PO Invoices
 Note: "NO PO Issued" in PO field or in invoice detail description
 Detailed description of goods and/or services rendered (EIT Vendors – include SOW number/Name,
Work comp. date, Milestone/deliverables clearly stated)
 Site address and/or T-Mobile Site ID
 Expense invoices must have back up documentation attached to the invoice in the form of cleared
check, a receipt, OR a copy of the actual check with third party invoice is preferred.
T-Mobile Address for Paper Invoice Submission
All invoices should be sent via “regular delivery” US Mail. Please allow two weeks for invoice visibility
Purchase Order Invoices
T-Mobile USA, Inc.
PO Box 3245
Portland, OR 97208-3245
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Non Purchase Order Invoices
T-Mobile USA, Inc.
PO Box 4920
Portland, OR 97208-4920
Mail refunds to: T-Mobile USA, Inc., 12920 SE 38th Street, Bellevue, WA 98006
o Refunds should reference original invoice, PO #, project or site ID related to overpayment
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Payment/Status Inquiries
All status requests can be sent in excel format to: TechVendor@T-Mobile.com
Please use the following Excel statement template all status requests:
Invoicing Tips: How to keep your PO invoices processing smoothly
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Only one PO can be listed on each invoice
List PO line number and description for each line of goods/services being invoiced
Only invoice for goods/services that have been delivered to T-Mobile
Tax and freight charges that are associated with the PO may be invoiced on the same
billing as PO charges, as long as they are clearly broken out
PO charges and non-PO charges may not be submitted on the same invoice
o Extra charges related to, but not included on the PO should be invoiced separately
noting “for additional charges related but not included on PO # 455….” in the body of
the invoice.
Do not overbill your PO amount. Overbilling will cause delay in payment and risk possible
rejection.
PO billing: What works…What doesn’t?
(It is EXTREMELY important that you take notice of how your PO and invoice are set up, they must
match)
PO created: Qty 1 @ $500.00
Invoiced at: Qty 1 @ $500.00
Resolution: None needed. A perfect match.
PO created: Qty 500 @ $1.00
Invoiced at: Qty 250 @ $1.00
Resolution: None needed. This format allows for partial qty invoicing.
PO created: Qty 1 @ $500.00
Invoiced at: Qty 1 @ $250.00
Resolution: Prior to invoicing, PO must be reformatted to qty 500 @ $1.00.
(Contact: TechVendor@T-Mobile.com to request PO adjustment. Do not invoice until
you have received a copy of the adjusted PO)
PO created: Qty 10 @ $100.00
Invoiced at: Qty 10 @ $90.00
Resolution: Prior to invoicing, new quote should be provided to and approved by PO requestor.
Once change is approved, you will receive a copy of the adjusted PO. Do not submit your invoice
before you receive an adjusted PO. This will cause invoice rejection.
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If you have any questions regarding your invoice format, prior to invoicing, please feel free to
contact TechVendor@T-Mobile.com for assistance.
Region Map
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