VILLA GUALINO VIALE SETTIMIO SEVERO 65 I-10133 TORINO
T+39 011 630 22 22 F+39 011 630 22 00
E INFO@ETF.EUROPA.EU WWW.ETF.EUROPA.EU
SPECIFICATIONS FOR TENDER
CFT/09/ETF/0026
“Virtualisation - Purchase of IT hardware and
Software”
Page 1
SECTION A – INTRODUCTION
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1.
2.
3.
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3
3
WHAT IS THE ETF?
WHAT IS A TENDER?
WHO CAN PARTICIPATE IN THIS TENDER?
SECTION B – GUIDELINES AND GENERAL INFORMATION RELATED TO THIS TENDER
4
1.
WHAT SHOULD MY OFFER CONSIST OF?
4
A.
B.
C.
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4
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
CONTACTS BETWEEN ETF AND THE TENDERER
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2.1
2.2
2.3
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5
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W RITTEN CLARIFICATION BEFORE THE CLOSING DATE FOR SUBMISSION OF TENDERS
ORAL CLARIFICATION BEFORE THE CLOSING DATE FOR SUBMISSION OF TENDERS:
CONTACTS BETWEEN ETF AND TENDERERS AFTER THE CLOSING DATE FOR SUBMISSION OF TENDERS.
CAN I OFFER SOMETHING THAT VARIES FROM WHAT IS REQUESTED IN THE TERMS OF REFERENCE?
CAN A CONSORTIUM OF COMPANIES SUBMIT AN OFFER?
DO I COMPLY WITH ALL FORMAL REQUIREMENTS TO BE ELIGIBLE FOR TENDERING?
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5
6
5.1
5.2
6
7
EXCLUSION CRITERIA
MISREPRESENTATION AND CORRUPTIVE PRACTISES
CONFIDENTIALITY & PUBLIC ACCESS TO DOCUMENTS
WHERE DO I FIND THE STANDARD PROVISIONS ETF APPLIES IN ITS CONTRACTS?
MAY ETF REQUEST A FINANCIAL GUARANTEE FROM THE CONTRACTOR?
HOW SHOULD I REPORT ON MY PROGRESS?
HOW AND WHEN SHOULD I PRESENT MY OFFER?
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7
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10.1
10.2
10.3
LANGUAGE
DATES AND POSTAL ADDRESS
DOUBLE ENVELOPE SYSTEM
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8
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HOW WILL MY OFFER BE EVALUATED?
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11.1
11.2
11.3
12.
TECHNICAL PROPOSAL
FINANCIAL PROPOSAL
SUPPORTING DOCUMENTATION
OFFER OPENING SESSION
OFFER EVALUATION SESSION
INTERVIEWS
OTHER INFORMATION
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9
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9
SECTION C – SPECIFIC INFORMATION RELATED TO THIS TENDER
10
1.
2.
3.
4.
5.
TIMETABLE
TERMS OF REFERENCE
CONTENT OF TECHNICAL PROPOSAL
CONTENT OF FINANCIAL PROPOSAL
SELECTION CRITERIA
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11
24
24
24
5.1
5.2
24
24
6.
7.
8.
ECONOMIC AND FINANCIAL CAPACITY
TECHNICAL AND PROFESSIONAL CAPACITY
AWARD CRITERIA
SUBCONTRACTING
LOTS
25
25
26
SECTION D – STANDARD FORMS
27
1.
EXCLUSION, LEGAL ENTITY AND FINANCIAL IDENTITY FORMS
27
1.1
1.2
1.3
28
29
29
2.
3.
DECLARATION ON EXCLUSION CRITERIA
LEGAL ENTITY FORM
FINANCIAL IDENTIFICATION FORM
APPENDIX – FORMAT FOR TECHNICAL AND FINANCIAL PROPOSAL
CHECKLIST
SECTION E – DRAFT CONTRACT
30
44
45
Page 2
Section A – Introduction
1. What is the ETF?
By sharing expertise in vocational education and training across regions and cultures, the European
Training Foundation (ETF) helps people to develop their skills, thereby promoting better living conditions
and active citizenship in democratic societies that respect human rights and cultural diversity.
The ETF is an EU agency1 and promotes the values and objectives of the European Union. In particular,
the ETF’s work is based on the fundamental contribution that vocational education and training makes to
competitiveness, employability and mobility in modern economies.
As a centre of expertise, we contribute to sustainable socio-economic development by enabling our partner
countries to reform their vocational education and training systems mainly through the IPA, ENPI, DCI, ILP
Programmes.
More information on ETF and its activities can be found on the Website: http://www.etf.europa.eu.
2. What is a tender?
For its organisation and functioning the ETF is in constant need of goods and services. 'Tendering' is the
structured way to consult the market for the purchase of these goods and services.
The purpose of competitive tendering for awarding contracts is two-fold:

to ensure the transparency of operations;

to obtain the desired quality of services, supplies and works at the best possible price.
The applicable regulations, namely directive 2004/18/EC and Commission Regulation N°2342/2002,
oblige the ETF to guarantee the widest possible participation, on equal terms in tender procedures and
contracts
3. Who can participate in this tender?
This procurement procedure is open to any natural or legal person wishing to bid for the assignment and
established in the EU, the EEA, an ETF partner country or any other country covered by the WTO
Government Procurement Agreement2.
1
The ETF was established by Council Regulation No. 1360 in 1990 recast No.1339 in 2008 to contribute to the development of the
education and training systems of the EU partner countries.
2 More information can be found at the following link: http://www.wto.org/english/docs_e/legal_e/legal_e.htm#procurement
Section A
Page 3
Section B – Guidelines and general information related to this
tender
1. What should my offer consist of?
Tenderers must submit an offer that comprises of the following 3 elements:
A. Technical proposal
The technical proposal must be consistent with the terms of reference and contain all information
requested in section C.3, including any specific documentation requirements. In preparing the technical
proposal you should bear in mind the award criteria against which it will be evaluated, see section C.6.
B. Financial proposal
The financial proposal must include a detailed financial breakdown based on the format found in section
D.2. Prices must be quoted in EURO using the conversion rates published in the C series of the Official
Journal of the European Communities on the day when the invitation to tender was issued. This
information is also available on the Website of the European Central Bank at the following URL:
http://www.ecb.int/stats/eurofxref/.
The tenderer is responsible for the proper application of the rules on taxes, duties, charges (including VAT)
at the place where he is taxable. In general, prices must be quoted free of all duties, taxes and other
charges (including VAT) as the ETF is exempt from such charges under Articles 3 and 4 of the Protocol on
the privileges and immunities of the European Communities. For tenderers to which the exemption does
not apply, the offer is to state clearly the price exclusive of taxes and the corresponding tax.
C. Supporting documentation
The supporting documentation is an important part of your offer and must be complete to guarantee that
your technical proposal will be evaluated. The supporting documentation must contain the following 4
elements:

Eligibility documents
The documents required by section B.5.1 below demonstrating that the tenderer is eligible to tender for
this contract must be provided.

Selection criteria documentation
All documentation requested in section C.5.

Tenderer administrative information
This information is necessary to provide the ETF with details on the legal status and the relevant bank
information required for payments. Tenderers are requested to complete the Legal Entity Form and the
Financial Identification Form, including the documents required by the Forms, contained in section D.1

Checklist
The checklist found in section D.3 must be included as a cover page of your technical proposal.
2. Contacts between ETF and the tenderer
2.1
Written clarification before the closing date for submission of tenders
Requests for clarification regarding this procurement procedure or regarding the nature of the contract can
be sent by mail, fax or email to:
Section B
Page 4
Fincop Procurement
European Training Foundation
Villa Gualino
Viale Settimio Severo 65
I-10133 Torino
Fax:
00 39 011 630 22 04
Email: Fincop.procurement@etf.europa.eu
The deadline for clarification requests is indicated in the timetable under section C.1. Each request for
clarification sent to ETF should indicate the CFT reference number and the title of the tender.
ETF will provide additional information resulting from the request for a clarification in the following way:

If you have requested the tender documentation by email, fax or by mail, you will receive written
clarifications by email or by fax.

If you have downloaded the tender documentation from the ETF web site then you should check
regularly the following URL address where the written clarifications will be available for download:
http://www.etf.europa.eu//web.nsf/pages/Calls_for_tender_EN?OpenDocument
In case ETF discovers an error, a lack of precision, an omission or any other type of clerical defect in the
text of the contract notice or in the tender specifications, ETF will inform candidates at its own instance.
2.2
Oral clarification before the closing date for submission of tenders:
Where a site visit at ETF’s premises or a meeting is deemed necessary before the closing date for
submission of tenders in order to clarify certain aspects of the tender, the ETF shall make the necessary
arrangements and inform or invite candidates. The costs incurred in attending shall be borne by the
tenderer. The ETF may, however, decide that the query would be more efficiently dealt with by means of a
written clarification.
In case a meeting or visit is taking place, the dates are indicated in the timetable under section C.1.
2.3
Contacts between ETF and tenderers after the closing date for submission of tenders.
If, after the tenders have been opened, some clarification is required in connection with a tender, or if
obvious clerical errors in the submitted tender must be corrected, the ETF may contact the tenderer,
although such contact may not lead to any alternation of the terms of the submitted tender.
3. Can I offer something that varies from what is requested in the terms of
reference?
In the absence of any such indication in the tender specifications your offer should not deviate from the
services requested.
4. Can a consortium of companies submit an offer?
Joint offers from consortia of service providers are permitted provided that conditions for adequate
competition are observed. The consortium must clearly indicate which service provider will be carrying out
which tasks as well as who has been appointed by the others as the lead partner. The lead partner shall be
the contracting party with ETF and shall be responsible for the overall performance of the contract and
management of the other members of the consortium.
Notwithstanding the above, each member of the consortium must be eligible in accordance with section
B.5.1 below and provide the required evidence. In addition, each member must be capable of performing
the contract in accordance to the selection criteria contained in section C.5.
Section B
Page 5
5. Do I comply with all formal requirements to be eligible for tendering?
5.1
Exclusion criteria
Tenderers shall be excluded from this tendering procedure in the following cases:
(a) They are bankrupt or being wound up, are having their affairs administered by the courts; have entered
into an arrangement with creditors, have suspended business activities, are the subject of proceedings
concerning those matters; or are in any analogous situation arising from a similar procedure provided for in
national legislation or regulations;
(b) They have been convicted of an offence concerning their professional conduct by a judgement which
has the force of res judicata;
(c) They have been guilty of grave professional misconduct proven by any means which the contracting
authority can justify;
(d) They have not fulfilled obligations relating to the payment of social security contributions or the payment
of taxes in accordance with the legal provisions of the country in which they are established or with those
of the country of the contracting authority or those of the country where the contract is to be performed;
(e) They have been the subject of a judgment which has the force of res judicata for fraud, corruption,
involvement in a criminal organisation or any other illegal activity detrimental to the Communities’ financial
interests;
(f) Following another procurement procedure or grant award procedure financed by the Community budget,
they have been declared to be in serious breach of contract for failure to comply with their contractual
obligations.
Eligibility document
The ETF shall accept, as satisfactory evidence that the tenderer is not in one of the situations described in
points (a) to (f) above, underwriting of the “Declaration on Exclusion Criteria” at section D.1.1 .
Optional Eligibility documentation
The ETF may require at contact award, or at any other time at ETF’s discretion, that the tenderer provides
additional documentation. Should such additional documentation be required, it will have the form indicated
below:
The ETF shall accept, as satisfactory evidence that the tenderer is not in one of the situations described in
points (a), (b) or (e) above, a production of a recent extract from the judicial record or, failing that, a recent
equivalent document issued by a judicial or administrative authority in the country of origin or provenance
showing that those requirements are satisfied.
The ETF shall accept, as satisfactory evidence that the tenderer is not in the situation described in point (d)
above, a recent certificate issued by the competent authority of the State concerned. Where no such
certificate is issued in the country concerned, it may be replaced by a declaration made by the tenderer
before a judicial or administrative authority, a notary or a qualified professional body in his country of origin
or provenance.
The ETF may also undertake the necessary investigations to verify compliance with points (c) and (f)
above.
Section B
Page 6
5.2
Misrepresentation and corruptive practises
The contract will not be awarded to tenderers who, during the procurement procedure:

Are subject to a conflict of interest;

Are guilty of misrepresentation in supplying the information required by the ETF as a condition of
participation in the contract award procedure or fail to supply this information;

Any attempt by a tenderer to obtain confidential information, enter into unlawful agreements with
competitors or influence the evaluation committee or the ETF during the process of examining,
clarifying, evaluating and comparing tenders, will lead to the rejection of his offer and may result in
administrative penalties.
6. Confidentiality & public access to documents
In the general implementation of its activities and for the processing of tendering procedures in particular,
ETF observes the following EU regulations:

EU Council Directive 95/46 of 24 October 1995 and EU Council Regulation 45/2001 of 18 December
2000 on the protection of individuals with regard to processing of personal data by the Community
institutions and the free movement of such data.

EU Council regulation 1049/2001 of 30 May 2001 regarding public access to European Parliament,
Council and Commission documents.
7. Where do I find the standard provisions ETF applies in its contracts?
In drawing up your offer, you should bear in mind the provisions of the draft contract provided at Section
E – Draft Contract, which you will be required to undersign in the event of contract award. In particular, the
draft contract indicates the method and the conditions for payments to the contractor.
8. May ETF request a financial guarantee from the Contractor?
ETF may require a pre-financing guarantee or a performance guarantee from the Contractor chosen as a
result of this tendering procedure. When such guarantee is requested, the specific conditions related to
the provision of a guarantee are included in the draft contract (Section E – Draft Contract). The costs for
the guarantee shall be borne by the Contractor.
9. How should I report on my progress?
In order to ensure that public funds are being spent correctly, the Contractor chosen as a result of this
tendering procedure may be required to submit reports on the progress of the assignment. If applicable,
the nature and frequency of these reports is detailed in the terms of reference (see Section C.2).
10. How and when should I present my offer?
10.1 Language
Offers must be submitted in one of the official languages of the European Union. Both the technical
proposal and the financial proposal should be signed and perfectly legible in order to rule out any
ambiguity.
Section B
Page 7
10.2 Dates and postal address
The offer should be postmarked not later than the date indicated in the timetable in section C.1 or
submitted by hand not later than 17.00hrs of the date indicated in section C.1.
The offer is to be submitted to the following address:
Fincop procurement
European Training Foundation
Villa Gualino
Viale Settimio Severo 65
I-10133 Torino
10.3 Double envelope system
Offers must be submitted in accordance with the double envelope system,
The outer envelope or parcel should be sealed with adhesive tape and signed across the seal and carry
the following information:






the reference number of the invitation to tender (CFT/09/ETF/0026)
the project title (“Virtualisation - Purchase of IT hardware and Software”)
the name of the Tenderer
the indication “Offer - Not to be opened by the internal mail service”.
the address for submission of offers (see above)
the date of posting (if applicable) should be legible on the outer envelope
The three innermost envelopes are:
Envelope A, containing one original (unbound, signed and clearly marked as “Original”) of the Technical
Proposal and three copies (bound and each marked as “Copy”).
Envelope B, containing one signed original of the Financial Proposal.
Envelope C, one original copy of the supporting documentation.
11. How will my offer be evaluated?
Offers will be opened and evaluated by persons possessing the technical and administrative capacities
necessary to give an informed opinion on the offers. Members of the opening and evaluation panel are
nominated on a personal basis by the ETF under guarantee of impartiality and confidentiality.
11.1 Offer opening session
The main aim of the opening session is to check whether the offer received is compliant with the following
formal requirements:
 Not submitted later than the submission deadline
 The envelope containing the offer is sealed
 Written in an EU language
 Signed
 Contains a technical and financial proposal and supporting documentation
 Submitted in the number of copies required
The offer opening session will take place on the date indicated in the timetable in section C.1 at the
premises of the ETF. Tenderers wishing to attend the opening session, should send a confirmation fax to
Section B
Page 8
the Procurement Officer, fax +39 011 630 22 04. Maximum one representative per tenderer may attend
the opening session and their participation will be restricted to an observer role.
11.2 Offer evaluation session
Offers complying with the formal requirements checked during the offer opening session will be evaluated
in three stages:
1. The evaluation committee discusses the eligibility of the tenderer to participate to the tendering
procedure.
2. The evaluation committee check the capacity of the tenderer to perform the contract in view of the
Selection Criteria as defined in section C.5. If one of the relevant criteria listed under the Selection
Criteria is not positive, the offer may not be further evaluated.
3. Each committee member evaluates the technical and financial proposals and awards a score against
the Award Criteria as defined in section C.6. Weighting the technical quality against the price, the
economically most advantageous offer is established.
The offer evaluation procedure is confidential. The evaluation committee’s deliberations are held in closed
session and its decisions are collective. The members of the evaluation committee are bound to secrecy.
The evaluation reports and written records are for official use only and may not be communicated to the
tenderers nor to any party other than the ETF, the European Anti-Fraud Office and the European Court of
Auditors.
11.3 Interviews
If interviews are required for this tender then the date will be indicated in section C.1. If no date is
indicated then this implies that no interview is necessary.
The costs for attending the interview shall be borne by the tenderer.
12. Other information
The submission of an offer implies acceptance of the terms and conditions specified in the draft Contract,
including the “General terms and conditions applicable to contracts”, and all provisions laid down in the
related specifications and annexes (see Section E – Draft Contract), the invitation to tender and where
applicable, additional documents.
Tenderers are expected to examine carefully and respect all instructions and standard formats contained
in these specifications and the invitation to tender. An offer, which does not contain all the required
information and documentation, may be rejected.
The tenderer shall be bound by his offer for a period of 90 days following the closing date for submission of
offers. The successful tenderer must maintain its offer for a further 60 days from the date of notification of
the award.
Where a maximum budget is mentioned in the terms of reference, any tenderer submitting a financial
proposal exceeding this budget will be rejected.
All documents presented by the tenderer become the property of the ETF and are deemed confidential.
ETF will not reimburse expenses incurred in preparing and submitting offers.
ETF will not reimburse expenses incurred in performing site visits and/ or attending clarification meetings,
and/ or opening sessions.
Completing the adjudication or the procedure of the call for tenders in no way imposes on the ETF an
obligation to award the contract. The ETF shall not be liable for any compensation with respect to
tenderers whose offers have not been accepted, nor shall ETF be liable when deciding not to award the
contract.
Each tenderer will be informed in writing about the outcome of the call for tender.
Section B
Page 9
Section C – Specific information related to this Tender
1. Timetable
The timetable for this tender and the resulting contract(s) is as follows:
CFT/09/ETF/0026
“Virtualisation - Purchase of IT hardware and Software”
Summary timetable
Comments
Launch date
08/07/2009
Deadline for request of clarifications from the ETF
02/09/2009
Last date on which clarifications are issued by ETF
02/09/2009
plus 2 days
Deadline for submission of offers
Date publication sent to OJ
15/09/2009
Opening session
23/09/2009
@ 14.30 Local time
Date for evaluation of offers
28/09/2009
Estimated
Notification of award to the selected tenderer
28/09/2009
plus 1 week
Estimated
Contract signature
28/09/2009
plus 3 weeks
Estimated
Note: Any other dates related to the activities to be performed will be part of the terms and conditions of
the Contract.
Section C
Page 10
2. Terms of reference
The purpose of these Terms of Reference is to give instructions and guidance to candidates about the
nature of the offer they will need to submit and to serve as the contractor’s mandate during project
implementation. The Terms of Reference ensure that the project will be properly conceived by the
contractor, that the work is carried out on schedule and that resources will not be wasted.
The Terms of Reference will become part of the contract that may be awarded as a result of this tender.
Section C
Page 11
ETF IT environment
The ETF is currently running the following IT environment that has a direct relation with the requirements of
this tender (snapshot of 1st June 2009)
Server room environment


Our main server room (Data Centre 1) hosts 3 * HP RACK CABINET 10642 42U, including an HP
UPS R 3000 XR
Our secondary server room (Data Centre 2) hosts 1 * HP RACK CABINET 10642 42U, including
an HP UPS R 3000 XR
Network Infrastructure


The brand and model of ETF’s network infrastructure is the Extreme Networks BlackDiamond
8810.
The network infrastructure is running on 1Gbps.
Virtual machine environment

The ETF uses 5 * HP Proliant DL380 G5 as Virtual Host, each with the following hardware
specifications and maintenance contract:
o
o
o
o
o
o



Processor: 2 * Dual Core Intel Xeon CPU 5160 @ 3.00GHz
Memory: 24GB
Disks: 8 * 146 GB SAS – mirrored RAID 1+0
Fully redundant hot plug fans
Hot Plug AC Redundant Power Supply
On-site maintenance includes 9 hours x 5 days coverage, 4 hr response time.
All 5 hosts are licensed with VMWare ESX3.5 Standard (Academic license) including 3 years Gold
support
4 out of the 5 hosts are used, 1 is fully available.
A VMWare ESX3.5 Standard migration to VMWare vSphere4 on all 5 existing hosts is planned for
Q4/2009.
Desktop park environment




120 * local desktops running Microsoft Windows XP SP3 permanently assigned to users (with
fixed IP)
10 * local desktops running Microsoft Windows XP SP3 not assigned to specific users (with fixed
IP)
5 * portable PCs running Microsoft Windows XP SP3 permanently assigned to users (with fixed IP)
20 * portable PCs running Microsoft Windows XP SP3 (available for periodic booking by staff
member while travelling, with DHCP)
In addition



The ETF owns Microsoft Server (2003/2008) licenses for our environment
The ETF owns Microsoft Terminal Services licenses for our environment
The ETF does not own Microsoft VECD nor VECDforSA licenses
Section C –Terms of reference
Page 12
Objectives
Further consolidation and availability of our VMWare ESX 3.5 (future VMWare vSphere 4)
environment, with the aim to
 Reduce IT costs and improve flexibility;
 Decrease downtime and improve reliability;
 Increase energy efficiency by running fewer servers;
 Centralize the management of virtual machines;
Implementation of a Virtual Desktop environment integrated in our VMWare ESX 3.5 (future
VMWare vSphere 4) environment. It is expected to
 Secure user desktops and lower support costs;
 Reduce overall hardware costs;
 Ensure business continuity;
 Improve performance and availability;
 Reduce carbon footprint;
 Improve data security;
 Provide local and remote access for up to 130 concurrent users;
 Provide remote desktop support
Section C
Page 13
Technical Specifications
 Lot I. Hardware
 Lot II. Virtual Server environment
 Lot III. Virtual Desktop environment
Section C
Page 14
Lot I. Hardware



Server (2U) – Quantity up to 5
Storage Area Network – Quantity 1
Thin Client – Quantity up to 5
Section C
Page 15
Server (2U) – Quantity up to 5
Procurement: 1 server in 2009, depending on budget availability 1 to 4 server(s) as from 2010
Minimum requirements
Processors
Two Quad-core server class processors, fully compatible with VMware ESX v3.5
and v4.
To ensure system stability during virtual machines migration using VMWare
VMotion, the server CPU has to be fully compatible with ETF’s existing VMWare
ESX hosts1 (Please refer to the ETF IT current environment – Virtual Machine
environment located in the Introduction).
Memory
64GB Fully Buffered DIMMs with Advanced ECC, mirrored and online spare memory
capabilities
At least 4 free slots
Network Controller
2 Multifunction Gigabit Server Adapters (RJ45)
Storage Controllers
Array Controller with at least 512MB battery-backed write cache
RAID 0/1/5 and RAID 6 with Advanced Data Guarding
Max internal drives
8 Small Form Factor (Serial Attached SCSI)
Storage
(to be included in
offer)
2 Hard disk units (2,5") hot-plug SAS 146GB 10k
Interfaces (Rear)
At least 1 Serial Port
At least 2 USB 2.0 Ports
At least 1 Graphic Port
Graphics
Integrated Video Controller
Chassis
System should be rack mountable (max 2U) in order to maintain compatibility with
existing systems. All rack mounting rails compatible with HP Rack 10000 series
cabinets must be included.
Expansion Slots
PCIe/PCI-X Riser
Industry Standard
Compliance
ACPI 2.0
PCI 3.0 Compliant
WOL Support
USB 2.0
System Fans
Fully redundant hot swappable cooling fans
Power Supply
Fully redundant hot swappable Power Supplies
Management
Preference will be given to solutions offering advanced server management and
configuration.
Maintenance
Three years of on-site hardware maintenance support (labour and parts included)
based on 9 hours x 5 days coverage, 4 hr response time. Full details of the
implementation of this service must be given.
1
Optical Drive Slimline DVD-ROM
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1991
Section C
Page 16
Storage Area Network– Quantity 1
Procurement in 2009
Minimum requirements
Storage
Storage
Controller
Dual redundant, active-active Storage Controller with at least 1GB battery backed
memory
Hard Disk Drives
Sixteen (16) SAS hot-pluggable hard disk drives
Drive Capacities
15000 RPM SAS drives 300GB each
Storage Capacity
4.8TB
Expansion
Option
At least 4.8TB (without changing hard disks)
Please note that this optional item, if exists, is not to be included in the financial
offer. The scope is to understand future options.
RAID Support
At least RAID 5, 6, 10
Memory
At least 4GB
Network
Connectivity
At least two redundant Gigabit LAN ports (RJ45) per controller
Protocol support
iSCSI
Reliability
Controllers
Fully redundant hot swappable controllers
System Fans
Fully redundant hot swappable cooling fans
Power Supply
Fully redundant hot swappable Power Supplies
Operating Systems
supported
VMWare ESX Server 3.5, VMWare vSphere 4
Windows Server 2003, Windows Server 2008
Snapshots
You are kindly requested to specify details in the Appendix section
Management
Centralized Management Console
Notification
SNMP, email
Chassis Size
Max 4U
Chassis
System should be rack mountable in order to maintain compatibility with existing
systems. All rack mounting rails compatible with HP Rack 10000 series cabinets
must be included.
Compatibility
The offered SAN has to be fully compatible with ETF’s existing VMWare ESX
hosts2 (Please refer to the ETF IT current environment – Virtual Machine
environment located in the Introduction).
Maintenance
Three years of on-site hardware maintenance support (labour and parts included)
based on 9 hours x 5 days coverage, 4 hr response time. Full details of the
implementation of this service must be given.
2
http://www.vmware.com/resources/compatibility/search.php
Section C
Page 17
Thin Client – Quantity up to 5
Procurement in 2009
Minimum requirements
Form Factor
Standard Thin Client
Memory
512 MB DDR2 SDRAM
Flash memory
1 GB Flash RAM
I/O Ports
Front:
at least 2 USB 2.0
Rear:
at least 4 USB 2.0; 1 VGA; 1 DVI-D; 2 PS/2; 1 parallel; 1 serial
Citrix Presentation Server/Xenapp (up to version 5)
Citrix Metaframe Presentation Server 3.0
Citrix Metaframe XP Presentation Server
Citrix Metaframe 1.x
Citrix Xendesktop (up to version 3)
Windows 2000/2003/2008 Server Terminal Services
Windows 2000 Advance Server Terminal Services
Windows NT 4.0 Terminal Server Edition
VMware Virtual Desktop Infrastructure
Linux Terminal Server Project (LTSP)
Microphone
Internal amplified speaker
full 16-bit stereo
Server OS
Compatibility /
Support
Audio
Graphics
Support for high-resolution monitors up to 1920 x 1440
Built in dual monitor support (VGA and DVI-D native)
Input devices
USB or PS/2 mouse
Keyboard
USB or PS/2 keyboard
Network interface
1 Gigabit Ethernet (RJ45)
Weight
Less than 2kg
Power
Power Supply worldwide auto-sensing 100-240 VAC, 50-60 Hz energy-saving
automatic power-down, surge-tolerant, EnergyStar compliant 50-watt power
supply
Average power consumption in idle mode is less than 20-watt
Maintenance
Section C
Three years of exchange hardware maintenance support based on 9 hours x 5
days coverage, next business day response time. Full details of the
implementation of this service must be given.
Page 18
Lot II. Virtual Server environment



Virtualisation Software Suite – Quantity up to 5
Virtualisation Software Suite upgrade – Quantity 5
Centralized Management software for VMWare Virtual Machines – Quantity 1
Section C
Page 19
Virtualisation Software Suite – Quantity up to 5
Procurement: 1 license in 2009, depending on budget availability 1 to 4 license(s) as from 2010
Software
VMware vSphere Advanced for two physical processors
Support
Gold Support (12x5) for VMware vSphere Advanced for two processors for 3
Years
Virtualisation Software Suite upgrade – Quantity 5
Procurement: depending on budget availability 5 licenses upgrade in 2010
Software
Support
VMware Infrastructure Standard (Academic) upgrade to VMware vSphere
Advanced (Academic) for two physical processors
Gold Support (12x5) for VMware Infrastructure Standard (Academic) for two
processors for 3 Years upgrade to Gold Support (12x5) for VMware vSphere
Advanced (Academic) for two processors for 3 Years.
Note that the purchase date of the original licenses was on 15/05/2008
Centralized Management software for VMWare Virtual Machines – Quantity 1
Procurement: 2009
Software
VMware vCenter Server Standard Edition
Support
Gold Support (12x5) for VMware vCenter for 3 Years
Section C
Page 20
Lot III. Virtual Desktop environment

Virtual Desktop concurrent users – Quantity up to 130
Section C
Page 21
Virtual Desktop concurrent users – Quantity up to 130
Procurement: 25 users in 2009, depending on budget availability up to total of 130 users as from
2010
Desktop
management
Minimum Requirements
Use a single master virtual desktop image.
Deliver, manage and update all Microsoft Windows desktops and applications
from a central location.
Use a single management tool to provision new desktops.
Provision new users by creating an Active Directory user account and associating
the account with a standard virtual desktop image.
Offer an intuitive administrative interface for setting desktop policies.
Use a template to provision pools of desktops.
Stream a standard virtual desktop image to standardized PCs and thin clients.
End-user
experience
Push updates and patches out to any number of virtual desktops at next user’s
logon without affecting user settings, data or preferences.
Centralize a virtual desktop image streaming a virtual desktop over the LAN for
execution on the endpoint.
Apply user’s personal settings to the user’s virtual desktop and applications,
regardless of access device or location.
Built-in virtual
applications
Allow access to users to their virtual desktops from a variety of client devices
running Microsoft Windows (XP, Vista, Windows7), Mac OS and Linux.
Deliver streamed and hosted applications to the users’ virtual desktop.
Centralize applications in the datacenter - to be updated only once; the updates
are then applied to user virtual desktops at next logon.
Secure by design
Run multiple applications or multiple versions of the same applications on user’s
virtual desktops without conflict.
Centralize control policies ensuring that the correct users connect to their
desktops and that only screen updates, mouse clicks and keystrokes transit the
network.
Deliver desktops via high-performance, standards-based encrypted
transmissions using SSL technology to both internal and remote users. The offer
needs to include a complete SSL solution for ETF’s environment.
Service level
assurance
Allow multi-factor authentication - secure tokens and support for two factor
authentication to all Windows desktops.
Allow real-time monitoring, automatic capturing and reporting of performance at
the user level to warn of and proactively resolve issues with virtual desktop
performance.
Allow remote support access to users’ virtual desktops (LAN and WAN).
Protect against host-level failures and migration of virtual machines between
servers to ensure high availability and failover (compatible with VMWare
vMotion).
Section C
Page 22
Architecture
Printing
Host virtual desktops on VMWare ESX 3.5 or vSphere 4.
Host virtual desktops on standard PCs for additional dedicated computing
resources for power users.
Print from virtual desktops to local devices without compatibility issues, bandwidth
restraints.
Automatically discover, connect and print from a virtual desktop to any local or
networked printer that is defined on the client device.
USB
Use universal print drivers to eliminate compatibility issues.
Support USB provided for printers, mass storage devices, keyboards, and
pointing devices.
Allow disabling (by user) USB port(s).
Section C
Page 23
3. Content of technical proposal
As described in section B.1, your offer must consist of three elements. One of these elements is the
technical proposal, which must, where applicable, clearly contain the following information.

the forms found in section D.2 - Appendix, including any comment, description and motivation, when
required;

Indication of the name and contact details of the person responsible for the tender;

Any other specific requirement contained in the Terms of Reference at section C.2

Any elements of the Terms of Reference on which you feel remarks, comments or suggestions are
necessary.
4. Content of financial proposal
The financial proposal must be based on the format found in section D.2 - Appendix.
As mentioned in section B.1, under Articles 3 and 4 of the Protocol on the privileges and immunities of the
European Communities the ETF is exempt from all duties, taxes and other charges, including VAT. For
this reason all prices given in the financial breakdown should be free of VAT and other taxes or
duties. Tenderers to which the exemption does not apply should state in their financial breakdown the
price exclusive of taxes and the corresponding tax.
5. Selection criteria
The Tenderer must submit evidence of his capacity to perform the contract. The evaluation committee will
examine the offers to ensure that the information requested in the selection criteria has been provided and
that the Tenderer fulfils all these criteria. Offers which fail to include some of the information requested,
may be rejected outright.
In the case of a consortium submitting an offer, each member of the consortium must provide the
required evidence. For ‘technical capacity’ the evidence provided by each member of the consortium will
be checked at consortium level to ensure that the consortium fulfils the criteria.
The tenderers must provide information on the proportion or on any part of the contract that the
they may intend to subcontract and on the identity, roles, activities and responsibilities of any
subcontractor (Please refer to Section C.7. for more details on Subcontracting).
5.1
Economic and financial capacity
The Tenderer must be able to prove that he is in a stable financial position.
Evidence of this capacity must be provided by:
A statement of the company's overall turnover for the previous three financial years.
5.2
Technical and professional capacity
The Tenderer must have the following technical capacity to perform the contract:
1. For all Lots:
The tenderer must have a proven experience in similar projects;
2. For Lot I & III:
The tenderer must be at least 3 years certified partner of the manufacturer of the
proposed products;
3. For Lot II:
The tenderer must be an authorised reseller for the proposed product.
Section C
Page 24
Evidence of this capacity must be provided by:
1.
For all Lots:
Reference list of most relevant customers (max 10) being offered similar
services/products in the last 2 years.
2. For Lot I & III:
Copy of Certificate issued by the manufacturer or equivalent proof.
3. For Lot II:
Copy of Certificate of authorised reseller or equivalent proof.
6. Award criteria
Once the tenderer has demonstrated the appropriate capacity to perform the contract on the grounds of
the selection criteria, the offer will be assessed on the basis of the award criteria.
The award criteria serve to identify the most economically advantageous tender. The quality of each offer
will be evaluated in accordance with the award criteria and the associated weighting. No award criteria and
subcriteria others than those detailed below will be used to evaluate the offer.
The award criteria for this tender are:
 LOT I – Hardware and LOT III – Virtual Desktop environment:
Completeness of offer
10
Quality of motivation
30
Quality of proposed solution
30
Price
30
 LOT II - Virtual Server environment:
Price
100
The sum of all criteria gives a total of 100 points. The respective weighting between the different award
criteria depends on the nature of the task required and is consequently closely related to the terms of
reference. The award criteria are thus quantified parameters that the offer should comply with.
7. Subcontracting
All sub-contractors must be eligible for the contract (see section B.5.1) and fulfil the Selection criteria (see
section C.5). If the identity for the intended subcontractor is already known at the time of submitting the
tender, the tenderer must furnish a statement guaranteeing the eligibility of the subcontractor. If any
subcontractor does not meet the Eligibility and Selection criteria, the offer shall be rejected. If the identity of
the sub-contractor is not known at the time of submitting the tender, any subcontract must be awarded
according to Article II.13 of the General Conditions of the Contract.
The prime contractor shall be the contracting party with ETF and shall be responsible for the
overall performance of the contract and management of all subcontractors.
Section C
Page 25
8. Lots
This tender is divided in the following 3 lots:

Lot I – Hardware

Lot II – Virtual Server environment

Lot III – Virtual Desktop environment
You may submit an offer for one or more lots but your offer should indicate clearly for which lot(s) you are
applying. In the case that you decide to apply for several lots, a technical and financial proposal per lot
must be provided.
Section C
Page 26
Section D – Standard Forms
The standard forms are to be completed and provided as part of your offer. Any specific documents
required by the forms should also be provided.
1. Exclusion, Legal entity and Financial identity forms
Section D
Page 27
1.1
Declaration on Exclusion Criteria
Declaration on Exclusion Criteria
(To be completed and signed by the tenderer)
The undersigned:
Name of the individual/company/organisation: .......................................................................
Legal address: .......................................................................................................................
Registration number/ID Card No: ...........................................................................................
VAT number: ..........................................................................................................................
Declares on oath that the individual/company/organisation mentioned above is not in any of the situations
mentioned below:
a) is bankrupt or being wound up, is having his/her affairs administered by the courts; has entered into
an arrangement with creditors; has suspended business activities; is the subject of proceedings
concerning those matters; or is in any analogous situation arising from a similar procedure provided
for in national legislation or regulations;
b) has been convicted of an offence concerning his/her professional conduct by a judgement which has
the force of res judicata;
c) has been guilty of grave professional misconduct proven by any means which the contracting authority
can justify;
d) has not fulfilled obligations relating to the payment of social security contributions or the payment of
taxes in accordance with the legal provisions of the country in which he/she is established or with
those of the country of the contracting authority or those of the country where the contract is to be
performed;
e) has been the subject of a judgment which has the force of res judicata for fraud, corruption,
involvement in a criminal organisation or any other illegal activity detrimental to the Communities’
financial interests;
f)
following another procurement procedure or grant award procedure financed by the Community
budget, he/she has been declared to be in serious breach of contract for failure to comply with his/her
contractual obligations.
I, the undersigned, understand that contracts may not be awarded if during the procurement procedure
the individual/company/organisation mentioned above:

is subject to a conflict of interest;

is guilty of misrepresentation in supplying the information required by the contracting authority as a
condition of participation in the contract procedure or fail to supply this information.
Full name:
Signature:
Section D
Date:
Page 28
1.2
Legal Entity Form
This form is to be downloaded, depending on the nationality of the tenderer, from the following website;
http://ec.europa.eu/budget/execution/legal_entities_en.htm
1.3
Financial Identification Form
This form is to be downloaded, depending on the nationality of the tenderer, from the following website;
http://ec.europa.eu/budget/execution/ftiers_en.htm
Section D
Page 29
2. Appendix – Format for technical and financial proposal
Instructions for filling in standard format:
Tenderers are requested to submit a technical and financial proposal which must clearly contain the following
information by filling in:

The Appendix below, indicating which requirements are met by the proposed product and
completing the narrative boxes at the end of each appendix.
As mentioned in section B.1, the ETF is exempt from all duties, taxes and other charges, including VAT. For
this reason all prices given in the financial breakdown should be free of VAT and other taxes or duties.
All prices must be indicated in Euro.
Please note, for your price calculation of software components, that the EFT is a non-profit
organisation working in the field of vocational education and training reform. Due to its activities
some suppliers allow us the Educational Discount. For more information on the ETF activities
please visit our web site: www.etf.europa.eu.
In the case that you decide to apply for several lots, a technical and financial proposal per lot must
be provided.
Section D
Page 30
Lot I. Hardware
Server (2U)
Quantity up to 5
Procurement: 1 server in 2009,
depending on budget availability 1 to 4 server(s) as from 2010
Requirement
Processors
Comment
Two Quad-core server class processors,
fully compatible with VMware ESX v3.5
and v4.
To ensure system stability during virtual
machines migration using VMWare
VMotion, the server CPU has to be fully
compatible with ETF’s existing VMWare
ESX hosts1 (Please refer to the ETF IT
current environment – Virtual Machine
environment located in the Introduction).
Memory
64GB Fully Buffered DIMMs with Advanced
ECC, mirrored and online spare memory
capabilities
At least 4 free slots




Network Controller
2 Multifunction Gigabit Server Adapters
(RJ45)

Storage Controllers
Array Controller with at least 512MB
battery-backed write cache

RAID 0/1/5 and RAID 6 with Advanced
Data Guarding
Max internal drives
Storage
(to be included in
offer)
8 Small Form Factor (Serial Attached
SCSI)
2 Hard disk units (2,5") hot-plug SAS 146GB
10k
Optical Drive Slimline DVD-ROM




Interfaces (Rear)
At least 1 Serial Port
At least 2 USB 2.0 Ports
At least 1 Graphic Port

Graphics
Integrated Video Controller
Chassis
System should be rack mountable (max
2U) in order to maintain compatibility with
existing systems. All rack mounting rails
compatible with HP Rack 10000 series
cabinets must be included.


Expansion Slots
PCIe/PCI-X Riser
1

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1991
Section D
Page 31
Industry Standard
Compliance
ACPI 2.0
PCI 3.0 Compliant
WOL Support
USB 2.0

System Fans
Fully redundant hot swappable cooling
fans

Power Supply
Fully redundant hot swappable Power
Supplies

Management
Preference will be given to solutions
offering advanced server management
and configuration.

Maintenance
Three years of on-site hardware
maintenance support (labour and parts
included) based on 9 hours x 5 days
coverage, 4 hr response time. Full details
of the implementation of this service must
be given.

Maintenance
Please indicate here full details of the implementation of this service.
Section D
Page 32
Motivation
Please indicate briefly (EU language) why your server solution would be the best match for ETF’s
environment, taking into consideration the objectives that we want to reach.
Proposed Product:
Price (per unit,
including 2 Hard
disks):
Price per three
years maintenance:
Section D
Page 33
Storage Area
Network
Quantity 1
Procurement: 2009
Requirement
Specify Product Details
Storage
Storage
Controller
Dual redundant, active-active Storage
Controller with at least 1GB battery
backed memory

Hard Disk Drives
Sixteen (16) SAS hot-pluggable hard disk
drives

Drive Capacities
15000 RPM SAS drives 300GB each
Storage Capacity
4.8TB
Expansion
Option
At least 4.8TB (without changing hard
disks)



Please note that this optional item, if
exists, is not to be included in the financial
offer. The scope is to understand if a
future options.
RAID Support
At least RAID 5, 6, 10
Memory
At least 4GB



Network
Connectivity
At least two redundant Gigabit LAN ports
(RJ45) per controller
Protocol support
iSCSI

Controllers
Fully redundant hot swappable controllers
System Fans
Fully redundant hot swappable cooling
fans


Power Supply
Fully redundant hot swappable Power
Supplies

VMWare ESX Server 3.5, VMWare
vSphere 4
Windows Server 2003, Windows Server
2008

Reliability
Operating Systems
supported
Snapshots
Please specify details here
Management
Centralized Management Console
Notification
SNMP, email
Chassis Size
Max 4U
Section D




Page 34
Chassis
System should be rack mountable in order
to maintain compatibility with existing
systems. All rack mounting rails
compatible with HP Rack 10000 series
cabinets must be included.

Compatibility
The offered SAN has to be fully
compatible with ETF’s existing VMWare
ESX hosts2 (Please refer to the ETF IT
current environment – Virtual Machine
environment located in the Introduction).

Maintenance
Three years of on-site hardware
maintenance support (labour and parts
included) based on 9 hours x 5 days
coverage, 4 hr response time. Full details
of the implementation of this service must
be given.

Maintenance
Please indicate here full details of the implementation of the service
2
http://www.vmware.com/resources/compatibility/search.php
Section D
Page 35
Motivation
Please indicate (EU language) why your SAN solution would be the best match for ETF’s
environment, taking into consideration the objectives that we want to reach.
Proposed Product:
Price (per unit):
Price per three
years maintenance:
Section D
Page 36
Thin Client
Quantity up to 5
Procurement: 2009
Requirement
Form Factor
Memory
Flash memory
I/O Ports
Comment
Standard Thin Client
512 MB DDR2 SDRAM
1 GB Flash RAM
Input devices
Front:
at least 2 USB 2.0
Rear:
at least 4 USB 2.0; 1 VGA; 1 DVI-D; 2
PS/2; 1 parallel; 1 serial
Citrix Presentation Server/Xenapp (up to
version 5)
Citrix Metaframe Presentation Server 3.0
Citrix Metaframe XP Presentation Server
Citrix Metaframe 1.x
Citrix Xendesktop (up to version 3)
Windows 2000/2003/2008 Server
Terminal Services
Windows 2000 Advance Server Terminal
Services
Windows NT 4.0 Terminal Server Edition
VMware Virtual Desktop Infrastructure
Linux Terminal Server Project (LTSP)
Microphone
Internal amplified speaker
full 16-bit stereo
Support for high-resolution monitors up to
1920 x 1440
Built in dual monitor support (VGA and
DVI-D native)
USB or PS/2 mouse
Keyboard
USB or PS/2 keyboard
Network interface
1 Gigabit Ethernet (RJ45)
Weight
Less than 2kg
Power
Power Supply worldwide auto-sensing
100-240 VAC, 50-60 Hz energy-saving
automatic power-down, surge-tolerant,
EnergyStar compliant 50-watt power
supply
Server OS
Compatibility /
Support
Audio
Graphics
Maintenance
Section D
Average power consumption in idle mode
is less than 20-watt
Three years of exchange hardware
maintenance support based on 9 hours x
5 days coverage, next business day
response time. Full details of the
implementation of this service must be
given.
















Page 37
Maintenance
Please indicate here full details on the implementation of this service.
Motivation
Please indicate briefly (EU language) why your thin client solution would be the best match for
ETF’s environment, taking into consideration the objectives that we want to reach.
Proposed Product:
Price (per unit):
Price per three
years maintenance:
Section D
Page 38
Lot II. Virtual Server environment
Virtualisation
Software Suite
Quantity: up to 5
Procurement: 1 license in 2009,
depending on budget availability 1 to 4 license(s) as from 2010
Requirement
Comment
Software
VMware vSphere Advanced for two
physical processors

Support
Gold Support (12x5) for VMware vSphere
Advanced for two processors for 3 Years

Price (per unit):
Virtualisation
Software Suite
upgrade
Quantity up to 5
Procurement: depending on budget availability 5 licenses upgrade in 2010
Requirement
Software
Support
Comment
VMware Infrastructure Standard
(Academic) upgrade to VMware vSphere
Advanced (Academic) for two physical
processors
Gold Support (12x5) for VMware
Infrastructure Standard (Academic) for
two processors for 3 Years upgrade to
Gold Support (12x5) for VMware vSphere
Advanced (Academic) for two processors
for 3 Years.


Note that the purchase date of the original
licenses was on 15/05/2008
Price (per unit):
Centralized
Management
software for
VMWare Virtual
Machine
Quantity up to 1
Procurement 2009
Requirement
Comment
Software
VMware vCenter Server Standard Edition
Support
Gold Support (12x5) for VMware vCenter
for 3 Years


Price (per unit):
Section D
Page 39
Lot III. Virtual Desktop environment
Virtual Desktop
Concurrent
users
Quantity up to 130
Procurement: 25 users in 2009, depending on budget availability up to total
of 130 users as from 2010
Requirement
Desktop
management
Specify Product Details
Use a single master virtual desktop
image.

Deliver, manage and update all Microsoft
Windows desktops and applications from
a central location.

Use a single management tool to
provision new desktops.

Provision new users by creating an Active
Directory user account and associating
the account with a standard virtual
desktop image.
End-user
experience
Built-in virtual
applications
Offer an intuitive administrative interface
for setting desktop policies.

Use a template to provision pools of
desktops.

Stream a standard virtual desktop image
to standardized PCs and thin clients.

Push updates and patches out to any
number of virtual desktops at next user’s
logon without affecting user settings, data
or preferences.
Centralize a virtual desktop image
streaming a virtual desktop over the LAN
for execution on the endpoint.

Apply user’s personal settings to the
user’s virtual desktop and applications,
regardless of access device or location.

Allow access to users to their virtual
desktops from a variety of client devices
running Microsoft Windows (XP, Vista,
Windows7), Mac OS and Linux.
Deliver streamed and hosted applications
to the users’ virtual desktop.
Centralize applications in the datacenter to be updated only once; the updates are
then applied to user virtual desktops at
next logon.
Run multiple applications or multiple
versions of the same applications on
user’s virtual desktops without conflict.
Section D






Page 40
Secure by design
Centralize control policies ensuring that
the correct users connect to their
desktops and that only screen updates,
mouse clicks and keystrokes transit the
network.
Deliver desktops via high-performance,
standards-based encrypted transmissions
using SSL technology to both internal and
remote users. The offer needs to include a
complete SSL solution for ETF’s
environment.
Service level
assurance
Allow multi-factor authentication - secure
tokens and support for two factor
authentication to all Windows desktops.
Allow real-time monitoring, automatic
capturing and reporting of performance at
the user level to warn of and proactively
resolve issues with virtual desktop
performance.
Allow remote support access to users’
virtual desktops (LAN and WAN).
Architecture
Printing
Protect against host-level failures and
migration of virtual machines between
servers to ensure high availability and
failover (compatible with VMWare
vMotion).
Host virtual desktops on VMWare ESX 3.5
or vSphere 4.
Host virtual desktops on standard PCs for
additional dedicated computing resources
for power users.
Print from virtual desktops to local devices
without compatibility issues, bandwidth
restraints.
Automatically discover, connect and print
from a virtual desktop to any local or
networked printer that is defined on the
client device.
USB










Use universal print drivers to eliminate
compatibility issues.
Support USB provided for printers, mass
storage devices, keyboards, and pointing
devices.

Allow disabling (by user) USB port(s).


* Please insert here (EU language) a detailed description of the SSL solution.
Section D
Page 41
Motivation
Please indicate (EU language) why your Virtual Desktop solution would be the best match for
ETF’s environment, taking into consideration the objectives that we want to reach.
Section D
Page 42
Proposed Product:
Price (per
concurrent user):
Price including SSL
solution for 25
concurrent users
specific for Lot III
Section D
Page 43
3. Checklist
The checklist must be used to ensure that you have provided all the documentation for this tender and in
the correct way. This checklist should be signed and included in envelope A of your offer.
You must submit your offer in one envelope which contains 3 separate inner envelopes clearly marked
envelope A, B and C.
Please Tick  the boxes provided
Envelope ‘A’ must contain

one original signed and 3 copies of the technical proposal*.

this checklist signed and dated.
Envelope ‘B’ must contain

one original signed financial proposal based on the format found in section D.2*.
Envelope ‘C’ must contain

the Declaration of Exclusion Criteria, as found in section D.1.1.

the evidence documentation related to the selection criteria found in section C.5.

the Legal Entity Form found at section D.1.2

the Financial Identification Form found at section D.1.3
You should also ensure that:

your offer is formulated in one of the official languages of the European Union.

both the technical and financial proposals of the offer are signed by the tenderer or his duly
authorised agent.

your offer is perfectly legible in order to rule out any ambiguity.

your offer is submitted in accordance with the double envelope system as detailed in section
B.10.3.

the outer envelope bears the information mentioned in section B.10.3.
Name:
Signature:
Date _________
* In case a Format for technical and financial proposal is provided in the Tender Specifications, the content of envelope A and
envelope B might coincide.
Section D
Page 44
Section E – Draft Contract
The draft contract is provided solely for information. Tenderers should note that in the case that their offer
is successful the resulting contract will be based on this draft contract.
Section E
Page 45