Date revised 12/11/13
Angelina College
Health Careers Division
RNSG 2121 Management of Client Care
General Syllabus
I.
BASIC COURSE INFORMATION
A. Course Description:
One hour credit. Exploration of leadership and management principles applicable to the roles of the
professional nurse. Includes application of knowledge, judgment, skills and professional values with
a legal/ethical framework. Sixteen classroom hours. Co-requisites: none.
B. Intended Audience:
Second year, second semester students working toward educational requirements for Associate of
Applied Science in Nursing.
C. Instructor:
Name
Sharon Buffalo
Renae Authement
Office Location
HC 107
HC 216
Phone Number
936-633-5445
936-633-4523
Email Address
sbuffalo@angelina.edu
rauthement@angelina.edu
Office Hours: See office posting
Phone: Instructors may also be reached through the main Health Careers I telephone number
at 936-633-5265. If the instructor is not available, please leave a message with Kay Gibbs, the
Program Secretary, and she will relay the message to the instructor.
II. INTENDED STUDENT OUTCOMES:
A. Tenative Core Competencies (Basic Intellectual Competencies) – Pending approval of Texas
Higher Education Coordinating Board.
1. Critical Thinking Skills (CT) – to include creative thinking, innovation, inquiry, and analysis,
evaluation and synthesis of information.
2. Communication Skills (COM) – to include effective development, interpretation and expression
of ideas through written, oral and visual communication.
3. Empirical and Quantitative Skills (EQS) – to include the manipulation and analysis of numerical
data or observe facts resulting in informed conclusions.\
4. Teamwork (TW) – to include the ability to consider different points of view and to work effectively
with others to support a shared purpose or goal.
5. Personal Responsibility (PR) – to include the ability to connect choices, actions and
consequences to ethical decision-making.
6. Social Responsibility (SR) – to include intercultural competence, knowledge of civic
responsibility, and the ability to engage in regional, national, and global communities.
B. Exemplary Objectives – (Found in the Texas Higher Education Coordinating Board Document.
Titled: CORE CURRICULUM: ASSUMPTIONS AND DEFINING CHARACTERISTICS Dated: April
1998)
Not applicable for this course.
C. Course Objectives for all sections –
Upon completion of this course, the student will have the knowledge and skills to:
1. Apply the use of clinical reasoning, the nursing process, and evidence based practice outcomes as
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the basis for decision making in management, leadership, and follower roles. (PLO1)
2. Define activities that promote development and practice of nursing consistent with state, national
and ethical standards. (PLO2)
3. Review concepts of jurisprudence in relation nursing practice and the Texas Board of Nursing.
(PLO2)
4. Plan safe, compassionate nursing care for multiple clients using the nursing process for patients
and their families through direct care, or delegation of care. (PLO3)
5. Communicate with other members of the interdisciplinary health care team.(PLO3)
6. Evaluate safe practice guidelines, continuous quality improvement, and technology and research in
nursing. (PLO4)
7. Analyze best practices to get members of the health care team to work together through change
and conflict to coordinate human and material resources for the provision of care to clients.(PLO5)
D. Course Objectives as determined by the instructor – N/A for this course.
III. ASSESSMENT MEASURES OF STUDENT LEARNING OUTCOMES:
A. Assessments for the Tentative Core Intellectual Competencies – Pending approval of Texas
Higher Education Coordinating Board.
1. Critical Thinking Skills (CT) – Competency in critical thinking is assessed through student's
ability to discuss patient case studies, identify patient care needs and complete written
assignments.
2. Communication Skills (COM) Competency in speaking is assessed through oral contribution in
small-group activities and interpersonal communication with patients, staff, instructors and peers.
3. Empirical and Quantitative Skills (EQS) – Competency in empirical and quantitative skills is
assessed through administration of a dosage calculation exam prior to clinical.
4. Teamwork (TW) – Competency in teamwork is assessed through student's ability to participate
in various group assignments.
5. Personal Responsibility (PR) –Competency in personal responsibility will be assessed through
the student's preparedness for exams and class assignments.
6. Social Responsibility (SR) – Competency in social responsibility will be assessed through the
student's performance on computerized exam questions relating to cultural and global health
issues.
B. Assessments for the Exemplary Objectives–
Not applicable for this course.
C. Assessments for Course Objectives for all sections –
SCANS (Secretary of Labor‘s Commission of Achieving Necessary Skills):
Students are expected to demonstrate basic competency in academic and workforce skills. The
following competencies with evaluation are covered in RNSG 2121:
SCANS Skills
Foundation Skills
Evaluation
Written Assignments
Examinations
Required and suggested readings
Critical thinking questions on exams
Workplace Competencies
Online Program assignments
Completion of Independent Study Projects
Apply knowledge of legal/ethical issues
and Standards of Care in Nursing
D. Assessments for the Course Objectives as determined by the instructor –
Same as stated above.
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IV. INSTRUCTIONAL PROCEDURES:
A. Methodologies common to all sections
Audio-visual aids
Computer assisted instruction
On-line group discussion
Independent study
BLACKBOARD instruction
Research
B. Methodologies determined by the instructor
Not applicable for this course.
V. COURSE REQUIREMENTS AND POLICIES:
A. Required Textbooks, Materials, and Equipment –
Whitehead D., Weiss S. and Tappen R. 2010, Essentials of Nursing Leadership and Management
(5th ed.) Philadelphis, F.A.Davis.
B. Download 2013 NCLEX-RN Detailed Test Plan – Management Section 12
(https://www.ncsbn.org/4237.htm?iframe=true&width=515&height=300)
B. Assignments – (Appropriate due dates, schedules, deadlines)
1.
Blackboard discussion participation
2.
Required online course EDGT Instruction & Exams
3.
Critical Thinking Specialty Exam (HESI)
4.
Disaster Preparedness on-line CEU
5.
Resume with Cover Letter
6.
See Course Calendar on Blackboard for class lecture schedule due dates of all
assignments.
C. Course Policies – (This course conforms to the policies of Angelina College as stated in the
Angelina College Nursing Program Student Handbook and the Angelina College Student
Handbook.)
1.
Academic Assistance – If you have a disability (as cited in Section 504 of the
Rehabilitation Act of 1973 or Title II of the Americans with Disabilities Act of 1990) that may affect
your participation in this class, you should see Karen Bowser, Room 208 of the Student Center. At
a post-secondary institution, you must self-identify as a person with a disability; Ms. Bowser will
assist you with the necessary information to do so.
To report any complaints of discrimination related to disability, you should contact Dr. Patricia
McKenzie, Administration Building, Room 105 or 936-633-5201.
2. Attendance – See ACNP Student Handbook 2013-2014.
3. Additional Policies –
a. Assignments- Students must post discussion items and other assignments on time according to
the due date on the calendar. The cutoff time for assignments is 10:00 pm on the due date.
b. Progression Policy –A student must earn a minimum grade of “C” or “P” in all required courses
in order to progress within the nursing program. All nursing courses must be taken in the
appropriate sequence.
c. Withdrawal and Dismissal –Students who wish to withdraw from the nursing program must do
so with both the Nursing Program Coordinator and the Office of Admissions. If the student does not
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officially withdraw in the Office of Admission, an “F” will appear on the transcript for the course in
progress at that time.
d. Examinations –Students must be present and on time for all examinations which will be
administered on-line in the computer lab or by paper and pencil. You must call on the day of the
exam and make arrangements for a make-up exam or no makeup exam will be scheduled. See
ACNP Student Handbook 2013-2014 for makeup exam policy.
Attendance at the final examination is required and may be rescheduled ONLY with the approval of
the Vice President of Instruction. All exams (and written assignments) become the property of the
Nursing Program.
e. Computer Assisted Instruction (CAI) and Blackboard Resources– This is a Blackboard
Hybrid course. Students will be expected to log on to Blackboard to receive assignments,
calendars, course information and other materials. The Blackboard agreement will be signed
and returned to the instructor by the end of the first class week.
VI. Course Content
A. Required Content/ Topics
Content
Unit 1. Professional Considerations
Post a discussion entry on Blackboard in
response to posted question.
Reading Assignment
Essentials of Nursing Leadership and
Management Chapters 1-5
NCLEX RN Test Plan:
 Advance Directives
 Advocacy
 Client Rights
 Collaboration with
Interdisciplinary Team
 Concepts of Management
 Confidentiality/Information
Security
 Continuity of Care
 Ethical Practice
 Informed Consent
 Information Technology
 Legal Rights and Responsibilities
Unit 2. Working Within the Organization.
Delegation
Quality/Safety/Time Management
Nursing Practice/ Law/ Ethics
Post a discussion entry on Blackboard in
response to posted question.
4
Due 2/10/14
Essentials of Nursing Leadership and
Management Chapters 6-11
NCLEX RN Test Plan:
 Assignment, Delegation and
Supervision
 Case Management
 Concepts of Management


Establishing Priorities
Performance Improvement
(Quality Improvement)
 Referrals
www.bon.state.tx.us
Due 2/24/14
www.edgt.com
Management Skills: Effective Delegation I
& II. Instructions for log on will be posted
on Blackboard
EDGT Exam 1 & 2 Due 2/24/14
Unit 3. Quality/ Safety/ Time Management
Post a discussion entry on Blackboard in
response to posted question.
Essentials of Nursing Leadership and
Management Chapters 10, 11
www.jointcommission.org National
Patient Safety Goals
Due 3/3/14
Unit 4. Healthy Workplace/ Stress &
Burnout
Post a discussion entry on Blackboard in
response to posted question.
Essentials of Nursing Leadership and
Management Chapters 12, 13
Unit 5. Your Nursing Career
Essentials of Nursing Leadership and
Management Chapter 14
Develop a Resume and Cover Letter using
the Resume and Cover Letter Grading
Rubric in the appendix
Due 3/3/14
Unit 6. Continuing Your Education CEU’s
Disaster Preparedness and Response
https://classes.redcross.org
Final Exam
April 14, 2014
Critical Thinking HESI Exam
April 14, 2014
Due 3/17/14
Instructions for log on will be posted on
Blackboard
Due 3/24/14
VII. EVALUATION AND GRADING:
A. Grading Criteria (percents, extra credit, etc.)
The course grade is based on examination scores and assignments.
Methods of Evaluation:
Written examinations
Oral and written assignments
Group participation
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Grade Distribution:
 Delegation Exam 1
Exam 2
 Resume with Cover Letter
 On-line discussion assignments::
o Discussion 1
o Discussion 2
o Discussion 3
o Discussion 4
 Final Exam
Total
15% (of first time taken)
15% (of first time taken)
15%
5%
5%
5%
5%
35%
100%
B. Determination of Grade (assignment of letter grades)
Grading Scale:
A = 90-100
B = 80-89
C = 75-79
F = Less than 74
VIII. SYLLABUS MODIFICATION:
The instructor may modify the provisions of the syllabus to meet individual class needs by informing the class in
advance as to the changes being made.
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Resume and Cover Letter Grading Rubric
Criteria
Style, Appearance & Tone
Score 3 2 1
Grammar, spelling & punctuation
Score 3 2 1
Personal heading
Score 3 2 1
Objective
Score 3 2 1
Education
Score 3 2 1
Experience
Score 3 2 1
Skills and interest
Score 3 2 1
Reference heading
Score 3 2 1
Cover letter
Appropriate
Score 3 2 1
Excellent (3)
One page without overcrowding
Font and size appropriate
Formatting consistent
Section heading reflect content
Resume is targeted to job
Average (2)
Page appears overcrowded
Less than two formatting errors
Error-free spelling
Error-free punctuation
Error-free spacing
Grammar is appropriate
No slang, clichés, colloquialisms
or sexisms
Includes name, address, email,
phone (professional email)
Name stands out
Ensures reviewer can easily
reach you
Centered
Name the job or type of job you
are applying for
Use positive descriptors
Entries are in reverse
chronological order
Degree is spelled out
Graduation month/ year indicated
Each institution includes name,
location , and date
Relevance of honors
Entries are in reverse
chronological order
Organization name, position, title,
location, and dates included
Bullets begin with strong action
verbs /correct tense
Bullets concise, indicate
accomplishment
Bullets listed in order of
importance
Listings are relevant to the reader
Listings are concise
Level of proficiency is indicated
Contains 1-2 errors
Unacceptable (1)
Exceeds one page-does not fill
the majority of one page
Margins are less than ½ inch or
more than 1 inch
Font is unreadable
Text size is not 10-12
Contains 3 or more errors
Name does not stand out
Email is too casual
Missing part of heading
Email is unprofessional
Indicated available on request
Includes heading, address,
salutation
Paragraph one: what you are
applying for, why this
organization, connect to your
interest
Paragraph two: why you are
qualified, your knowledge and
passion, positive, energetic
Paragraph three: thank for time
and consideration, encourage to
contact and interview
Objective not listed
Sounds disinterested in position
Degree is abbreviated
Entries are not in reverse order
Entry is missing details
Irrelevant or outdated material is
listed
Relevance of honors is not
included
Entries have a pattern of error
(locations are omitted)
Action verbs are weak
Verb tense is incorrect 1 entry
Bullets are not concise or do not
indicate impact
Bullets are written in complete
sentences
Entries are not in reverse order
3 or more entries do not include
name, date, position, or title
Verb tense incorrect 2 entries
Bullets written in complete
sentences
Bullets are wordy, vague, or don’t
indicate your impact
Irrelevant outdated information
included
Items are wordy
Items are vague or irrelevant
Level of proficiency is not
indicated
Not indicated
Does not include heading,
address or salutation
Does not state what applying for
Does not connect this
organization and your interest
Does not positively state why you
are qualified
Does not thank reviewer for time
and consideration
Does not ask to be contacted
5/5/06
Grading Rubric for Discussion Assignments
Category
1
2
3
4
Points
Content of Post
Provides
minimal
information
Provides
information but
lacks detail
Provides
adequate
information
Provides detailed Maximum
complete
Points: 20
answers
Promptness &
Initiative
Does not
respond to most
postings; rarely
participates
freely
Responds to
most postings
several days
after initial
discussion;
limited initiative
Post topics
which do not
relate to the
discussion
content; makes
short or
irrelevant
remarks
Does not express
opinions or ideas
clearly; no
connection to
topic
Occasionally
posts off topic;
most posts are
short in length
and offer no
further insight
into the topic
Consistently
responds to
postings in less
than 24-hours;
demonstrates
good selfinitiative
Consistently
posts topics
related to
discussion topic;
cites additional
references to
topic
Maximum
Points: 20
Relevance of
Post
Unclear
connection to
topic evidenced
in minimal
expression of
opinions or ideas
Responds to
most postings
within a 24-hour
period; requires
occasional
prompting to
post
Frequently posts
topics that are
related to
discussion
content; prompts
further
discussion of
topic
Opinions and
ideas are stated
clearly with
occasional lack
of connection to
topic
Expresses
opinions and
ideas in a clear
and concise
manner with
obvious
connection to
topic
Maximum
Points: 20
Does not make
effort to
participate in
learning
experience as it
develops; seems
indifferent
Occasionally
makes
meaningful
reflection on
“group” efforts;
marginal effort
to become
involved in the
group
Frequently
attempts to
direct the
discussion and to
prevent relevant
viewpoints for
consideration by
group; interacts
freely
Aware of needs
of learning
experience,
frequently
attempts to
motivate the
group
discussion;
presents creative
approaches to
topic
Maximum
Points: 20
Expression
within the post
Contribution to
the Learning
Experience
Maximum
Points: 20
Total Points: 100
5/5/06