TABLE OF CONTENTS TABLE OF CONTENTS .............................................................................................. ACRONYMS .................................................................................................................. INTRODUCTION........................................................................................................ 1 OVERVIEW ............................................................................................................................................ 1 THE STRUCTURE OF THE REPORT ........................................................................................................... 1 SECTION ONE ............................................................................................................ 3 POLITICAL AND ECONOMIC UPDATE .............................................................. 3 ECONOMIC ......................................................................................................................................... 3 SOCIAL POLITICAL ......................................................................................................................................... 4 POVERTY REDUCTION AND ODA ................................................................................................. 4 SECTION TWO: REFLECTIONS AND LESSONS LEARNED .......................... 5 I- OVERVIEW .................................................................................................................................. 5 I.1- Contribute to positive changes in the position and condition of poor women in line with Vietnam’s National Action Plan. ...................................................................................................... 5 I.2- Contribute to positive changes in the lives of ethnic minority people ........................................ 7 I.3- Promote and replicate the Commune Bank model ..................................................................... 9 I.4- Build capacity of local partners to replicate and take responsibility for programme activities ........................................................................................................................................................ 10 I.5- Strengthen the supply of basic social services by the government and the demand for basic services by poor people .................................................................................................................. 12 I.6- Promote the participation of poor people in local community groups, organisations and processes that affect their lives ...................................................................................................... .12 I.7- Develop strategic linkages and relationships with various academic, research institutions, NGOs or quasi NGOs through collaborative work and capacity building ..................................... 14 I.8- Carry out advocacy work on micro-finance, basic education and multilateral development banks............................................................................................................................................... 16 II. ORGANISATIONAL STRENGTHENING .................................................................................. 17 III. FUNDING AND FUND RAISING .............................................................................................. 18 IV. FINANCE ..................................................................................................................................... 18 SECTION THREE: PROGRAMME ACTIVITY TABLES ................................. 18 I. OVERVIEW OF SON LA PROGRAMME (DA1) ...................................................................... 18 II. OVERVIEW OF HA TINH PROGRAMME (DA2) .................................................................... 21 III. OVERVIEW OF LAI CHAU PROGRAMME (DA3) ................................................................. 24 IV- OVERVIEW OF QUANG NINH PROGRAMME...................................................................... 27 V. OVERVIEW OF POLICY RESEARCH AND ADVOCACY ...................................................... 28 VI. OVERVIEW OF HUMANRESOUCES AND ORGANISATIONAL DEVELOPMENT ........... 31 VII. OVERVIEW OF FUNDING AND FUND RAISING ................................................................. 33 VIII. OVERVIEW OF FINANCE AND ADMINISTRATION ......................................................... 34 APPENDIX ONE: LIST OF AAV STAFF .............................................................. 35 APPENDIX TWO: LIST OF AAV’S REPORTS AND DOCUMENTS PRODUCED IN 2000 .............................................................. 37 ACRONYMS AAUK AAV ADB ASPBAE AT AUSAID CB CBF CFPW CG ActionAid United Kingdom ActionAid Vietnam Asian Development Bank Asia South Pacific Bureau of Adult Education Agricultural Technician Australian Agency for International Development Commune Bank Commune Bank Facilitator Credit Fund for Poor Women Consultative Group CIDSE DA DAES DfID DIPSERCO DWU DWUBS EPI EU FC FO FFS FIS GBP HEPR HR/OD HH HRPM INGO IPM IFAD IT LTP MARD MDB MOET M/DOLISA MRDP NCFS NGO NLCB OXFAM GB PACCOM PO PPA PRA PTA PWBLF RCLCE RDSC REFLECT RTCCD S&C SCF-UK SDO SEADD TOT UNDP VACVINA VBA Cooperation Internationale pour le Developpement et la Solidarite Development Area District Agricultural Extension Services Department for International Development (British Government) The Diplomatic Service Corporation District Women’s Union District Women’s Union Banking Service Expanded Immunisation Programme European Union Field Co-ordinator Field Officer Farmer Field Schools Financial Information System Great Britain Pounds Hunger Eradication & Poverty Reduction Human Resource and Organisational Development Household Human Resource Policy Manual International Non-Government Organisations Integrated Pest Management United Nations International Fund for Agricultural Development Information Technology Long Term Perspective Ministry of Agriculture and Rural Development Multi-lateral Development Bank Ministry of Education and Training Ministry/Department of Labour, Invalid and Social Affairs Vietnam Sweden Mountainous Rural Development Project National Committee for Food Security Non-Governmental Organisation National Lotteries Charity Board Oxfam Great Britain People’s Aid Co-ordination Committee Project Officer Participatory Poverty Assessment Participatory Rural Appraisal Parent Teacher Association Prince of Wales Business Leaders Forum Research Centre for Literacy and Continuing Education Research and Development Services Centre Regenerated Freirean Literacy through Empowering Community Research and Training Centre for Community Development Savings and Credit Save the Children Fund / United Kingdom Social Development Organisation South East Asia Development Division of DfID Training of Trainers United Nations Development Programme Garden, Fishpond, and Pigsty Association of Vietnam Vietnam Bank for Agriculture VBP VHW VND VUFO VWSG WB WU WUA Vietnam Bank for the Poor Village Health Worker Vietnamese Dong Vietnam Union of Friendship Organisations Village Women’s Savings Group World Bank Women’s Union Water Users' Association ActionAid Vietnam’s Geographical Working Areas Lai Châu DA3: Lai Chau; established in 1999 No of beneficiaries: 4498 HHs Son La Hanoi DA1: Son La; established in 1992 No of Beneficiaries: 9808 HHs Quang Ninh Quang Ninh Saving &Credit Launched in 1995 No of Beneficiaries: 6686 HHs Ha Tinh DA2: Ha Tinh; established in 1995 No of Beneficiaries: 6552 HHs DA4- Ninh ThuËn INTRODUCTION Overview The year of 2000 has seen a significant transition period within ActionAid Vietnam. Its Country Strategy Paper for 1997-2000 became out of date; the Country Director, Ramesh Singh resigned his post and left the country in May to take the new job as the Asia Regional Director while his successor, Ramesh Khadka hasn’t been able to take his chair until mid-December. There have been several important strategic planning exercises and major reviews carried out by AAV’s team during that period, including: Mid-term review of Ha Tinh integrated rural development programme for the period 1995-2000. Three year plan for 2001 to 2003. The Country Review and Development of the new CSP for 2001-2005. Review of advocacy work in AAV for 1998-2000, and Some other preparation work for the shift in rights-based approach (RBA) etc. In 2000, AAV continued to expand its intervention in term of geography, focus and relationships. For the first time, AAV has started its work in the South of Vietnam. The fourth development area has been established in Ninh Phuoc District of Ninh Thuan – a south central coastal province. Together with the implementation of other integrated rural development programmes focussing on the poor, new advocacy work on education for ethnic minorities and food security have been initiated and the scope and nature of our relationships with other organisations, government agencies and donors expanded considerably. It has also been for the first time, AAV has started entering in the partnership with the Center for Rural Progress (CRP) – a Vietnamese NGO in which the later takes full responsibility for the management and operation of the newly set-up DA in Ninh Thuan province. The structure of the report This annual report incorporates information from various reports of key reviews listed above as well as other PPA/PPP exercises carried out during the year under report. Detail information of programme activities, advocacy initiatives and other work have been provided by DAs and department managers. It would be noted that the process and report aim not only to communicate the results of our work, but also to generate and share learning, from success and failure, both inside and outside the organisation. The current process is highly participatory so as to allow/enable different poor groups of people and other project stakeholders to get fully involved in all exercises. The report is divided into three main sections as follows: The first section provides the country update on economic, social and political situation and other events in 2000 that has had a bearing on our programmes. The second section is organised in two parts. Part I focuses on programmes and advocacy work, consisting of key themes with its special reference to ‘Peoples Participation’, and containing an assessment as well as reflections on the past year's successes and challenges, lessons learned and new directions in programmes in these thematic areas. Part II looks at various challenges and 1 achievements faced by different functions of Human Resource Management and Organisational Development (HR/OD), Funding & Fund Raising, Finance etc. Information is presented against strategic objectives set up in the CSP for 1997-2000, aiming at providing an overall picture on how far we have gone toward achieving these objectives. The third section, by contrast, is organised by programme areas and departments, and contains detailed information organised in tabular form on all of AAV's activities during 2000. 2 Section One POLITICAL AND ECONOMIC UPDATE ECONOMIC Fragile Recovery. After two years of low growth, the economy is in recovery. However, the recovery is a fragile one because the investment-response remains weak and because rapid credit expansion has increased the risks for inflation and for the health of the banking sector. GDP growth picked up in the first half of 2000 on the back of Government’s demand stimulation, rising consumption and strong export performance. Total investment, as a share of GDP, though rising slightly, is still lower than it was in 1997. Domestic private investment rose -- in response to the liberal Enterprise Law that came into effect in January of this year -- but the magnitude of this rise is unclear. Foreign investment remains depressed and foreign investor confidence remains low. Inflation has not picked up, but that could change if rapid monetary expansion continues. In the absence of more information on the uses of this credit, a better assessment of the risks for inflation and for the health of banks is not possible. Continued reforms. Recent reform measures give cause for hope. If those measures are complemented by the approval of a significant SOE reform program, they could turn investor confidence around. The signing of the bilateral US trade agreement – opening up trade and foreign investment in Vietnam and giving Vietnamese exporters access to the US market – has somewhat improved the mood, even if the real effects will not flow until late next year. The opening of the long-awaited stock market -even if it is more form than function – has reinforced that mood by signalling continued reform. Similarly, the elimination of additional business licenses and better implementation of the Enterprise Law has sustained growth of new entry of private firms. The recent shift to a more flexible interest-rate policy, have given more freedom to banks to price loans in line with differences in borrower risk, even if continuation of a ceiling rate limits the amount of risk that banks can take. Pick up in GDP Growth. Despite the sliding scale, national planners set this year’s target at 6%; this time the GSO opted for a lower figure. And at a National Assembly meeting in November, it was announced that Vietnam had met, and surpassed, the target, attaining GDP of 6.7%; some GSO and MPI experts say the figure may be slightly higher still. Inflation is expected to remain under control. SOCIAL Almost all indicators of human well being have improved markedly throughout the 1990s, and Vietnam has generally outperformed countries at similar income levels. For example, its net primary school enrolment rate (92 percent) and its adult literacy rate (94 percent) are amongst the highest in the developing world. Similarly its infant mortality rate (37 per 1,000) and its life expectancy (67 years) are significant above international norms. Vietnam seeks to build on this progress through addressing significant challenges in this sector. The emphasis now needs to shift to improve the quality of social services and to facilitate people to make well-informed choices. Despite widespread expansion in the provision of basic social services, gaps exist in the access to these services by groups differentiated by income levels, geographical location, gender and ethnicity. Social indicators are worse for the poor and for those living in upland areas. 3 POLITICAL Internal differences slow congress preparations. There are many important strategic planning processes taking place within the Vietnamese government. These are in preparation for the Ninth Party Congress that is likely to be held in March or April 2001. The Congress will decide the future priorities of the Vietnamese government and consider the Ninth five-year plan for 2001 to 2005. All local-level congresses have formally taken place around December 2000 or in early January 2001 to discuss the “draft documents” of the congress, elect new local party leaders, and pick deputies to attend higher-level congresses. The first hurdle is in drafting the documents for the congress, which was supposed to be done at the Central Committee’s plenum in April but was put off until July 2000. Efforts to abolish more licences bear fruit. Nowhere is the debate between economic reformers and conservatives sharper than in the positions they have staked out on the abolition of permits and red tape. In February, 84 sub-licences were abolished. The Working Group on Implementation the Enterprise Law wanted to get rid of a further 61 sub-licences, but they proved to be too contentious. The tone of political debate. This has also sharpened, which represents a departure for a country where there is a premium on seeking consensus. Some of the proceedings of the recent National Assembly session were televised, and showed deputies sharply questioning ministers, apparently to the approval of the viewing public. China is seen as a model to follow. During its May-June session the National Assembly ratified an agreement with China that definitively established the land border between the two countries. China is increasingly seen as an ideological soulmate, and a successful economic model. The trade agreement with US. The signing of a bilateral trade agreement with the US in July 2000 would be seen as the precursor to negotiations for Vietnam’ entry into the WTO. POVERTY REDUCTION AND ODA While poverty remains high, Vietnam has made considerable progress in poverty reduction. In the Human Development Index (HDI), Vietnam’s present rank is 121 out of 174 countries, indicating a medium human development. The Gender-related Development Index (GDI) rank for Vietnam is 91 out of 130 countries, meaning that Vietnam has succeeded in building basic human capacities of both women and men, without substantial gender disparities. The long-term vision for poverty reduction is reflected in the Government’s draft socio-economic development strategy for 2001-2010, 5-year plan and I-PRSP. Overall, the Government has shown a strong commitment to combating multidimensional poverty in the next decade. Goals are set not only in terms of reducing the number of poor households, and totally eliminating chronic hunger households, but also in terms of improving the poor’s access to basic social services; expanding opportunities for the poor to benefit from social protection and welfare policies; goals are also set to continue providing social support to the most difficult areas. During the December Consultative Group meeting in Hanoi, major donors considered their support in light of their expectations of the future pace of the reform agenda. Donors pledged US$ 2.0 – 2.2 billion in assistance for the coming year. 4 Section Two REFLECTIONS AND LESSONS LEARNED I- OVERVIEW As regards to its poverty focussed programmes, AAV has continued working to expand and protect the production and income base of the poor people with whom we work with the aim of improving poor people’s livelihoods. Our strategy for achieving this include: Increase agricultural production and income through improvements in irrigation aimed at increasing the number of annual crops and through support for the availability of appropriate information, technology and inputs; Increase access to capital through savings and credit activities; Increase human capacity through education and health activities, such as increased access to safe water, and Increase programme impact and influence decision-makers for more pro-poor policies through advocacy work. This section does not provide any detail information of specific programmes in each DAs but focuses on presenting areas where ActionAid achieves its objectives, where improvements could be made, other reflections and lessons learnt across the organisation. I.1- Contribute to positive changes in the position and condition of poor women in line with Vietnam’s National Action Plan. Achievements AAV’s activity with the greatest positive impact on women is the S&C schemes operating in all DAs. Encouraging and enabling poor women to join S&C groups, to save regularly and take out cash loans has proved to be a popular and effective mechanism for improving women’s and households’ wellbeing, as well as empowering women. Combined, AAV’s agricultural and S&C programmes have significantly increased women’s competence and say in financial and production matters, which has also been instrumental in enhancing men’s perception of women. Mr. Tha, the Field Officer in Son La said: S&C scheme has helped men and women in reviewing their positions within the household and the community: “Men feel women are very proud to be the recipients of credit, while women feel they are less dependent on men in their daily life”. In Quang Ninh, the focus on the WU as the main partner for Commune Bank (CB) Model implementation has likely not only had positive impacts on the lives of WU members, but also on the status of the organisation itself. Thank to their increased capacity from working on the programme, commune level WU officers have been requested to actively participate in commune planning and to collaborate with other mass organisations on training, and DWU staff have been invited to provide consultancy services to the Bank for Agriculture and Rural Development, the Bank for the Poor and the HEPR board. A recent participatory Mid-Term Review (MTR) of the Ha Tinh programme found that women in particular perceived an impressive reduction in poverty, and that the 5 role and position of women, especially that of many poor women, has dramatically changed, with women now commanding more social respect than in the past. This has resulted from the increased importance of women in economic terms, along with their improved knowledge base as a result of training and exposure – all as a result of AAV’s interventions. Making positive changes to condition and position of a poor woman: A 38-year old woman - Mrs Lai said she used to be the head of a large and poor family in Tan Binh village of Thuong Loc, Ha Tinh. Her serious illness five years ago had driven her family into an economically hard time and chronically suffered food shortage. As being too poor, she could not get loan from the bank, and had to borrow so expensive loans from moneylenders when needed. In summary, AAV’s programmes has had the following positive impacts on women: Once AAV’s S&C scheme was set up her village. She joined it and was first elected as a group accountant. Some trainings offered by the scheme enable her to run the group. She took loan firstly for making rice-cakes, then for more productive animal husbandry and fish raising. She was then elected to work as village WU official in 1999. With a loan from the bank, she has been able to run a profitable milling machine. Empowerment and enhanced women’s participation: increased rights to share their opinions and be involved in decision-making on financial, production and family planning matters. Women are also more engaged at the community level, for example through their involvement in meetings of WUAs. Changed labour division within families: reduced work burden, Her family no longer suffers food resulting in more ‘leisure’ time to shortage, her kids are enrolled at school devote to their own needs. and she has purchased some house Better knowledge and skills: benefit appliances. from capacity building opportunities through agricultural extension, health, education and S&C programmes, enabling women to discuss these issues at a more informed level, and Improved lives of women, their families and children: through income generation, better access to the basic services of health care, education. Areas for improvement Despite considerable efforts have been made to promote this work, at DA level there has been a lack of clarity about how gender policy is systematically translated into programmes. It likely results from people’s poor knowledge of gender issues and/or limited understanding of the nature of the work. During the country review, no respondents in AAV knew what Vietnam’s National Action Plan said about women. As far as the programme design is concerned, S&C programmes do not directly benefit/reach the poorest group. Findings from Son La have shown that the rate of poor women participating in the scheme accounts for only 20%, compared to 60% and 20% of those who come from average and better off households respectively (Quang, Son La Programme Review, 2000). A group in Uong Bi, Quang Ninh discussed how they preferred the CB model as it gave them an opportunity to borrow money that they could not otherwise receive from the Bank for the Poor as they were not poor. At the partner workshop in Laichau, people raised that participation in the S&C scheme and other programmes also impose more work and responsibility on women. 6 However, women seem please even with additional workload as they would be able to get improved access to services when in need, making their work much less difficult. Findings from Tin-Toc village, Lai Chau have proved that the men’s group is much better informed than the women are. While Thai women voluntarily and actively participate in AAV’s programmes, Kh’Mu women know a just little. Even more extreme is the situation in the H’Mong areas where women almost know nothing about AAV’s programme activities despite the recent PPA and PPP processes. As result, men have taken most of the functional roles while women have assumed support ones only. A main reason for the disparities in Son La is described as being the language barrier; this is certainly true to a certain extent. From a gender perspective however, it would seem that the main reasons for the lack of inclusion of women from less dominant minority groups are twofold; language and the difficulty of reaching women when trying to work with the existing social values in the programme areas. Lessons learned Women’s participation in management of community-level organisations is still disproportionately small. It is clear that there is still some way to go before women are able to overcome the restrictions of their traditional roles that keep them out of management positions. Keeping women and the WU at the hub of the S&C programme and capacity building through the IPM programme has, in a subtle manner, broken the supremacy of the village manager in areas such as agriculture, and has reduced women’s dependency on others. Encouraging women to participate regular group meetings would facilitate greater social and community engagement and provide women with a platform to discuss issues of concern, as well as acting as a mutual support group. I.2- Contribute to positive changes in the lives of ethnic minority people Achievements AAV has been working with some ethnic minority groups like H’Mong, Kh’Mu, Dzao, Muong in Son La, Lai Chau and Quang Ninh. Partners in Son La have felt that the greatest achievements in having positive impacts on different ethnic minorities’ lives have come from agricultural extension, education, health, water supply, and S&C programmes. If we hadn’t had access to veterinary service:“We had always raised 10-12 piglets but they often suffered much from diseases and died. As a farmer, we relied on paddy land and livestock, but I had given up raising animals. Since the beginning of this year, a village based paravet worker has been trained, and with the drug box provided by AAV, he has done a good job. All animals were treated and vaccinated and no one died. I feel confident to raise pig again and so far we have a sow with 8 piglets”. Mrs. My, Na Tau, Dien Bien district, Lai Chau. For example, irrigation projects appear to have brought in boarder impacts by not only increasing crop productivity, e.g. several villages with irrigation project can now cultivate two crops annually and reclaim new pieces of land, but also changing poor farming practices, contributing to economic stabilisation for ethnic minorities. Similarly drinking water projects have, on one hand, provided sufficient amounts of water for upland H’Mong villagers’ daily use, 7 on the other hand they have also helped significantly reduce workload for women and girls who had to go far on steep slops to collect water every day. Other programme activities have also served to raise professional knowledge and skills (agricultural extension and education), awareness (education) and development of household economies (S&C). On the whole, AAV’s staff perception of positive changes among minorities complimented those of partners, adding observed changes in increased spending power for agricultural production, more strongly built houses with TV and radios, better dressed people, improvement in village services. Results from the staff workshop have shown that activities have benefited ethnic groups in the following ways: loans for seedlings, training for village-level vets and health workers, agricultural and new adult literacy techniques. It is more important that AAV’s programmes have increased ethnic minorities’ participation in community activities. The new working approach known as “bottom up”, PPA/PPPs exercises and more recently the REFLECT programme have actually brought in much greater impact on their attitudes, increasing demand for better social services and programmes and building confidence in their own ability to participate meaningfully in public affairs. Getting poor people participated in public affairs through REFLECT. Na Hin is a poor village of Dzao ethnic minority in Van Son commune, Son Dong, Bac Giang. There are 15 HHs with 89 people but 49 out of them are illiterate in the village. Findings from the baseline survey showed that one of the major causes of poverty in the village is illiteracy. A REFLECT class was started in the village early this year with 20 members. At the beginning, most of members did not like to speak or discuss in the class "we do not know what to say ... other may laugh if we are wrong in saying etc..". Bid by bid, they spoke and discussed more and more about their own pressing issues. They identified some immediate actions in order to improve their lives such as to protect drinking water sources, to establish regulation on animal raising etc.. After 7 months of participating in the REFLECT class, these members have been able to read and write. Moreover, resulting from using community techniques, they feel confidence to discuss in a group of people, and could also carry out some development actions such as the prevention of malaria, the change of labour during busy seasons etc.. In Quang Ninh, almost Dzao and Hoa (ethnic Chinese) poor women in Thuong Yen Cong commune in Uong Bi, Quang Ninh have join and much benefited from the S&C programme. Areas for improvement As discussed earlier, there has been much challenge working with ethnic minorities due to the language barrier, different social norms and levels of dominance between groups. The Thai are dominant making up the statistical majority in both Lai Chau and Son La. That would explain why “the participation in and benefits from AAV’s programmes of the two poorest H’Mong and Kh’Mu groups have been substantially lower than the Thai group” (Quang 2000). This trend is also being reflected in the impact on different ethnic groups in Lai Chau. In both of these areas the Thai people (and ethnic Kinh in Son La) hold almost official posts in the communes and villages. As result, they certainly hold key positions in managing AAV’s programmes, a Thai woman has been working as the agricultural 8 extensionist in Tin Toc – a Kh’Mu village for example. It is good for the Lai Chau programme to place a top priority in recruiting local and vernacular-speaking staff, however most of them only speak Thai. It will likely become issues if only focusing on the one ‘minority’ language as it may detriment programme impact on other groups without very careful management. Lessons learned AAV’s own experience in working in areas inhabited by minority ethnic groups has demonstrated that specific ethnic groups face different problems and are impacted differently by development interventions as a result of different social structures (including gender roles), agricultural practices, and so on. As such, for interventions to be effective, AAV will need to disaggregate both problems and solutions according to different minority ethnic groups. I.3- Promote and replicate the Commune Bank model Achievements Considerable progress has been achieved by AAV and its DWU partners in the areas of geographical expansion, growth in numbers of members, and savings and loans. AAV has been working in 43 communes with total of a little more than 16,000 women. Combined outstanding loans have been in excess of VND 5 billion and savings stood at more than VND 3.6 billion. Improved access to simple and convenient S&C facilities have proved to be central to improving poor people’s livelihoods by protecting them from shocks, such as poor harvests or ill health, and by helping them to accumulate capital for investment in productive activities. In addition, the establishment of S&C groups has proved to be an important means of improving women’s position, role and ability, enabling them to make decisions about on-and off-farm investment opportunities, and strengthening community organisations. Overall, the results of the CB programme in Son La and Quang Ninh have been so positive. In Son La, 4 out of 12 CBs, and 2 CBs in Quang Ninh are now reported to have started paying the salaries of CB Facilitators (CBFs), thereby moving the scheme towards financial sustainability. Mrs. Nhung, Ban Cup village, Chieng Mai, Son La said: “Before 1994, because of having 10 children, we found it extremely hard to earn enough money for our children to go to school. Since a CB was established in my commune, I have decided to participate immediately. So far, I have borrowed five loans and invested them in agricultural production, fig raising. Since then I have been able to save up some money to buy textbooks and pay school fees for my children, and to build a house and a well. Now, six of our children have gone to school and three have a stable job. This programme is really a reliable source for borrowing when we need capital.” The results of the S&C programme in Ha Tinh have been more mixed. After initial success in establishing self-help groups (SHGs), the number of groups began to fall since 1999 due to internal resources of these groups have been too small to attract more members. AAV has recently initiated a new model, aiming to link the existing SHGs through a credit union. This new Poor Women’s Credit Fund model is currently under pilot, and the decision to open membership to middle-ranked households are both important to the long-term sustainability of the programme. A review after ten 9 months in operation suggests that the revised model is working well, but further upgrading is needed before it can be expanded to other areas. The S&C schemes in Lai Chau have expanded rapidly. However, while the savings mobilisation was high in Lai Chau, demand for loans remained relatively low, which could have an effect on the scheme’s long-term sustainability. Areas for improvement In all DAs, although DWUs have been gradually taking over responsibility for direct management and operation of S&C schemes, their capacity in these areas have been seen as relatively weak though with huge training efforts have been made, threatening the sustainability of the scheme in the long run. Other issues have largely associated with the S&C model’s design, such as group meetings take up too much time; the accounting systems appear to be too complicated for non-financial WU staff; scheme staff overloaded with paperwork; the new system introduced in June 2000 “created chaos” to WU staff; late repayers negatively affects the workings of groups and programme sustainability etc. Perhaps the most critical issue of not reaching the poorest as discussed in the previous section is also one that appears not to be thoroughly implemented or thought through. In Son La for example, 35% of poor women in the project area do not participate in the commune banks, especially those from upland areas Lessons learnt Credit needs of the poor are different from others, thus more flexible services would almost certainly become more appropriate for the poor and the poorest. Frequent changes and modifications of the S&C model (often recommended by external consultants) have created confusion and inconvenience for management of the programme. There is an urgent need for further simplifying financial and book keeping systems for non-financial WU staff, particularly for those who come from ethnic minorities. There should be a strategy to offer more professional training programmes for WU staff with special reference to ethnic minority participants. The problem of delinquency can be a very real threat to financial sustainability, thus there should be collection policies in place. I.4- Build capacity of local partners to replicate and take responsibility for programme activities AAV’s capacity building work has had a positive impact in helping to ensure the sustainability of projects and practices beyond the lifetime of AAV’s involvement. During a review of AAV’s development approach, officials at the provincial and district level noted that “more important than skills and information, AAV encourages partners to think differently, consider new approaches and look for alternative solutions”. The new way of work also much promote accountability system. There have been several evidences from some projects that capacity building of partners would certainly result in the sustainability of new management structures, for example: 10 The District Social Development Funds A new working approach to generate in Son La and Ha Tinh indicated a learning and capacity building. positive shift towards more sustainable In the past, evaluations of programmes assisted by AAV were externally driven. capacity building initiatives through the External consultants were brought into provision of financial and technical the country to gather and analyze support for replication of AAV’s information, and their reports were activities outside of the project areas. shared with the headquarters office, Partners in these areas have gradually donors & provincial authorities. come to understand and share a AAV has recently undertaken a 6-month ‘bottom-up’ approach and methodology participatory mid-term review of the for poverty reduction and are capable impact of its programme in Ha Tinh. of applying it. Most of work has been done by AAV Following training and the recent team. The evaluation has focused on MTR, it is expected that AAV’s staff data collection at the commune level and partners in Ha Tinh will be able to through separate meetings with various carry out technical reviews, M&E stakeholder groups. Findings have been exercises of projects to the appropriate synthesized in commune reports that standard, a task that has been done by have been verified through feedback to stakeholders. These reports have been expatriates in the past. then synthesized into a district report, DWU officials are increasingly taking which will be shared with provincial over the responsibility for training WU authorities. In this way, AAV attempts staff at commune and village levels, as to generate learning, and build capacity result, several CBs are now able to for local people, and to increase its operate independently. The DWU in accountability to its partners from the both Dong Trieu and Uong Bi districts, ground up. Quang Ninh have been potentially able Source: Poverty Policy Learning Group to replicate the S&C model throughout their areas. Stakeholder group findings emphasise that Ha Tinh programmes have helped to develop the skills and promote the status of local organisations, such as the WU. With IPM training of trainers targeted at local farmers, the dependence on external trainers (from the Department of Plant Protection) has reduced to 50% in Ha Tinh. Areas for improvement At present the majority of the capacity building initiatives in DAs’ focuses on training for staff to implement AAV’s funded activities rather than focusing on strategic building partner capacity. In this connection, findings from Hatinh MTR proved that “to date none of the projects have reached a point where they will be sustained if AAV stops work”. The MTR also highlighted that AAV has planned, implemented, monitored and made all key decisions about the work in which it has involved, and raised serious issues in relation to capacity and sustainability. Lessons learnt Decision-making responsibilities need to be shared with partners and built into working arrangements from the start. Good partnership involves mutual trust, respect and understanding as well as shared aims and views. AAV did too much. So transfer of responsibility for planning, design, implementation and monitoring of projects from AAV to local partners and communities is necessary. It will require additional capacity building and needs to be built into plans. 11 Decentralised and bottom-up approaches that foster close links with and provide the opportunity to listen to poor people and encourage their active participation in development are essential for successful poverty reduction programmes. I.5- Strengthen the supply of basic social services by the government and the demand for basic services by poor people Achievements In all DAs, working in the education sector has managed to both improve the supply of basic services and increase the demand by local people. The establishment of communal library has increased the availability of education services for the poor. Parent-teacher associations (PTA) have been working with local educationalists to give parents a better understanding of the meaning and value of learning thereby increasing the numbers of school attendants and the demand for education. Other activities across DAs have been working to improve the extent of government services i.e. training programmes for village level health workers and teachers, agricultural extensionists; working with local authorities to design HEPR strategy and action plan etc. Areas for improvement Many poor people are still unaware of the benefits and values of basic social services as well as basic rights, especially in upland areas and among H’Mong groups who had less contact with AAV and government programmes. Thus, there is still a lot of work to empower these poor and marginalised people. Lessons learnt Apart from having a balanced programme between economic and social sectors, there is a great need for ensuring that the poorest would be able to realise their potential and to pro-active participate in and benefit from AAV’s programme. Thus the rights-based approach should be introduced to strengthen the current service delivery and working approach that are too dependent on AAV. I.6- Promote the participation of poor people in local community groups, organisations and processes that affect their lives . Achievements One of the key strategies behind our development approach is to promote capacity building of community groups and institutions at the grassroots level to enable poor people to get access to and to manage resources by working together and organising themselves. This capacity building at the grassroots level is also critical to the institutional sustainability of many of our programmes. Almost every component of our work, whether in savings and credit, irrigation or education, involves work on developing and strengthening the capacity of community organisations. Community-based organisations (CBOs) established so far include Water Users’ Associations, Savings and Credit groups, Parent Teacher Associations, Farmer-tofarmer extension, Integrated Pest Management groups. Details on how these CBOs work have been shared in the last annual report. Findings from recent reviews have further confirmed the fact that the establishment of these CBOs have the potential to promote practical and representational empowerment as they create good forums for poor people with special reference to poor women to 12 share ideas and to gradually build up their confidence in expressing ideas, and through these forums to make their own contribution to policy making process. The success of the establishment of WUAs in DA2 with the new policy approved by the Hatinh provincial Government for the retention of 30% of irrigation fees as proposed by WUAs has become one of good example in this case. As for the PPAs/PPPs, implementation and evaluation techniques adopted by AAV and training given to local officials in using participatory methods, AAV is now recognised by the provincial government in Ha Tinh as a resource for participatory planning and assessment processes, pioneered through the groups discussed above and through support for a PPA to identify problems of the poor and appropriate development interventions to be included in the provincial HEPR plan. Overall, there have been a number of successes resulting from AAV’s efforts to promote greater participation. Stakeholder group findings during the Ha Tinh MTR suggest that partners have gradually come to understand and share a “bottom-up” approach and methodology for poverty reduction. In four out of the five communes reviewed, over 40% of groups interviewed noted that as a result of the programme local authorities now pay more attention to the needs of poor people. Ways to promote participation and voice the poor’s opinions: AAV has begun to employ participatory planning methods in its project areas for the last few years and quickly demonstrated their value. As well as gathering valuable information for use in planning, according to a number of villagers the process helped to empower poor and marginalised people to speak up about their concerns, and to get more involved in community work in a more democratic environment. It also built the capacity of Government officials and development workers in using the participatory approach and underlined to them the value of learning from poor people. For AAV, conducting a PPA has become a key exercise when starting to work in any new area. Findings of the PPA exercises recently conducted in Hatinh constituted a major input into the development of the Ha Tinh HEPR Strategy and Action Plan. At the central level, together with other PPA implementers, AAV has been invited to participate in several forums and Government/donor meetings to examine the causes of remaining poverty in Vietnam and discuss strategies to further reduce poverty. Many of the NGOs’ findings and ideas were incorporated in Attacking Poverty, a joint report of the Government, donors and NGOs, and have subsequently been key in informing the debate about how to formulate pro-poor policies. Source: NGO Poverty Policy Learning Group Moreover, these important changes have had an impact beyond Ha Tinh. The work on PPAs for the HEPR and Attacking Poverty is widely acclaimed. MOLISA says AAV is one of the leading INGOs in relation to HEPR. Oxfam GB and Asia Development Bank both appreciate the high quality of the PPA report with its excellent use of field experience. Oxfam-GB thinks that its analysis had been used very effectively in the World Bank’s Comprehensive Poverty Reduction Strategy workshop. The issue of regressive taxation raised in Hatinh PPA report was picked up in the Public Expenditure Review and resulted in research being carried out to verify what was going on in Ha Tinh and other provinces. This was followed by an on-going review by the Ministry of Finance and will be closely monitored by the World Bank. 13 It is strongly believed that bringing the voice of poor communities into the policy making processes and involving communities in monitoring the implementation of government plans would largely contribute to the enhancement of poor people’s rights. Areas for improvement AAV has not done enough to ensure that local people and communities move from passive participation in project planning and implementation to fully active participants in their own development. Stakeholder discussions failed to demonstrate a strong sense of commitment and ownership of activities among local people or authorities, which has severe implications for the necessary momentum to sustain the work after AAV’s departure (Findings from MTR in Ha Tinh) Despite the increased opportunities for group interaction through the establishment of CBOs, there has been not good progress in addressing the outstanding issue of not really getting the poorest yet to actively participate in programmes. In the case of the agriculture programme in Son La, poor farmers were encouraged to borrow seeds but were unable to repay loans as they lacked the technical skills and other inputs to farm productively. Sadly, the Son La report states that “they (the poor) felt that their participation would be a burden on the community”. Lessons learnt Seeking participation of stakeholders during all stages of a project, including the planning phase is crucial for strengthening the sense of ownership of the project as well as increasing its sustainability through improved management. Participation must be on the basis of utility and value of the activity to intended beneficiaries, and unsupported by other incentives (including financial ones) that would compromise sustainability. I.7- Develop strategic linkages and relationships with various academic, research institutions, NGOs or quasi NGOs through collaborative work and capacity building Achievements It is one of AAV priorities. During the past year, while keeping sustaining and strengthening on-going relationships with several Vietnamese and International NGOs for collaborative research and advocacy work, AAV has successfully established new relationships and partnerships with other NGOs, research institutions, and donors as well. These included the Vietnam Garden Association (VACVINA) - a Vietnamese NGO for the joint research on food insecurity issues at household level; and the Research Center for Literacy and Continuing Education (RCLCE) for the REFLECT pilot programme. The significant evolution has been the establishment of a partnership with the Center for Rural Progress (CRP), a Vietnamese NGO for the new DA work in the South. AAV has experienced both successes and challenges in the development of the partnership. Having worked together for the last six months to run a PPA exercise and other preparation work for setting up the DA in Ninh Thuan province, the two organisations have much learnt to understand each other working approaches, making an initially good start for a longer-term partnership. However, it appears to have some issues as Vietnamese NGOs like CRP is not legally recognised yet; and under the 14 current mechanism CRP works under a ‘umbrella’ government agency, making it not always shares AAV’s values. It has taken and likely continues to take time and efforts of AAV’s staff to further develop a good partnership. It is so important at this stage to build a good partnership model as AAV seeks to work in partnership with local NGOs in all new DAs to be set up in the next few years. On micro-finance, together with SCF-UK, Oxfam-GB, MRPD, DfID, AAV has played an active role in the advocacy work for micro-finance. The State Bank said that AAV has played a useful role in enhancing the mutual understanding between regulators and micro-finance practitioners and in contributing to the formulation of a proposed regulatory framework for micro finance institutions. As a result of the work carried out by AAV and the Micro-finance Working Group, policy makers are aware of the importance of micro-finance and recognise the need for a legal framework. In September 2000, the State Bank’s Department of Banking Institutions produced draft regulations on micro-finance. This is an important achievement. The advocacy work on education is moving steadily towards its goal, with interim objectives already met. RCLCE, a Government Research Organisation has been persuaded to be AAV’s partner with full responsibility for the management of the REFLECT pilot programme. This is an essential step in persuading the Ministry to adopt REFLECT approaches. With the collaborative work on REFLECT, AAV’s reputation and credibility with MOET as an agency with both project and policy work on education has grown from nothing in 1998 to being very strong today. Space for dialogue with MOET has been created and the work has also improved general relations between AAV and Provincial authorities in Lai Chau and Bac Giang. Director of DOET in Lai Chau said that, if AAV’s can find the funds, he will allow replication of REFLECT by RCLCE throughout the Province. Excellent relationships have been formed between the World Bank and AAV. The Bank says there is a “unique relationship of trust and mutual respect” between AAV and the Bank with both working together to improve the lives of poor people. AAV’s efforts to persuade the government to allow not only international but also local NGOs to participate in two official policy forums, namely the Poverty Working Group and Consultative Group Meeting, is a ground-breaking achievement that sets a precedent for the future and is a significant contribution to broadening the space for civil society involvement. Both Oxfam-GB and Oxfam-Hong Kong confirm AAV’s key role in getting local NGOs to take part in discussions with government at the Consultative Group meeting in 2000. Areas for improvement There has not been a clear and overall strategy and in fact these work have primarily involved the Country Director and the Policy Research and Advocacy (PRAD) only. Despite a series of very significant achievements relating to participation and strengthening civil groups and other research institutions, the fact that objectives developed implicitly and organically and not widely shared as activities progressed means that the majority of AAV’s staff are unaware of any overall design or accomplishment, leading to inactively exploit opportunities to promote these work at lower levels. Lessons learnt 15 A clarity and policies in place would become essential for developing a partnership with other organisations with special reference to Vietnamese NGOs and civil society organisations. The new push to build the advocacy role and profile of AAV involved a huge investment of staff time, particularly in light of the decision to move away from a system of external relations centred primarily around the Country Director and PRAD The strategy of collaborating with other NGOs, both international and Vietnamese, in its advocacy work has served to strengthen the impact of AAV’s advocacy initiatives. However, this strategy has been most effective when combined with building solid experience and relationships with government authorities and donors on certain issues for which AAV is recognised as a knowledgeable, experienced and objective institution, for example in the area of microfinance. I.8- Carry out advocacy work on micro-finance, basic education and multilateral development banks Achievements Government, donors and INGOs were unanimously positive about AAV’s advocacy activities, and many remarked that there had been a significant and welcome increase in such work over the last year. Increasing profile and credibility. AAV has achieved its objective to become known and respected for its advocacy work. Through its constructive engagement with government departments in Hanoi it has enhanced its reputation as a responsible and well-informed organisation and has reduced government suspicions about advocacy and helped to broaden the space for action. Amongst INGOs and with the World Bank, it is now recognised as being one of the most active and credible NGOs working on policy advocacy. Oxfam GB AND Oxfam Hong Kong said that over the last two years, AAV had changed from being an organisation that produced lots of good quality documentation to one that had a “nimble and opportunistic” approach to advocacy. This had been a very positive change. MOLISA, MOET and the State Bank of Vietnam all had positive comments with regard to AAV’s work. MOFA appreciates “the support and assistance granted by AAV to some of the works conducted by the Department of Multilateral Economic Co-operation” a sentiment echoed by the State Bank. Working from experience. The WB and Asia Development Bank complimented AAV on having a sound programme base for advocacy and a large potential for achieving success because of its strong links with communities. “When it speaks on a subject, what it says is backed up by experience on the ground.” Having staff based in the Provinces means that AAV has much closer relations with Provincial and District Officials than many other INGOs and can work very effectively with them. MOLISA confirmed this view: “AAV only talks about what it has done, through its own experience and it is much more convincing”. Creating space for dialogue and advocacy. AAV’s important role in opening dialogue between INGOs and the government on national policy issues is widely recognised. Oxfam Hong Kong noted that: “AAV seems to understand the importance of building trust between government and the NGO community as a precursor to influencing agendas and was wise of AAV to select issues where it would be an ally of government in international fora”. 16 The World Bank believes that bringing the voices of poor communities into the policy making processes and involving communities in monitoring the implementation of government plans would make a more positive contribution than simply pushing for the replication of successful models. This would be in line with AAV’s aim to increase participation and broaden democratic space. Building local advocacy capacity. AAV is also widely appreciated for its contribution to developing the advocacy capacity of INGO and LNGO colleagues through the NGO Poverty Policy Learning Group and for broadening space for NGO lobbying and consultation with government departments. Strengthening civil groups is an important goal for advocacy and is important in Vietnam if democratic space is to be increased and policy makers held accountable for their actions. AAV should commit to devote resources to providing fora where local staff of INGOs and LNGOs can come together to increase their understanding and analysis of key issues and develop their skills in advocacy. Areas for improvement The need for a tighter focus. This was the most frequently cited criticism of AAV’s work. All respondents from The World Bank and Oxfams felt that it would be better for AAV to concentrate on a small number of issues and work on them systematically, allowing staff to promote them relentlessly in all forums and achieve more impact. Engaging more actively with other civil groups. AAV has done a good job on its active networking with key INGOs and LNGOs, and with the World Bank, PACCOM and a small range of government institutions. However, respondents believe that, in the future, it would be good to cast the net more widely and involve a greater variety of actors in advocacy activities. Improving research for advocacy. AAV has done a lot of operational programme, sector and thematic reviews and research. However, not all of them are readily available especially in Vietnamese language or used in policy advocacy work. Lessons learnt The lack of success in conducting advocacy work at other than central government level can largely be attributed to the limited capacity of AAV’s own programme and staff, as well as the lack of space for such activities on the part of provincial authorities, thus an appropriate training programme would become essential. II. ORGANISATIONAL STRENGTHENING There has been a lot of work done to turn AAV into a “learning organisation”, such as the establishment of a professional and systematic human resource management, policies, structure and system and the development of a comprehensive system and three year plan for strengthening capacity of all AAV staff at all levels as a part of Human Resource Development. These have helped a lot in further strengthening the country team. Lessons learnt Our action plan is too huge, covering lots of objectives and activities. For the newly established HR/OD, in fact we have not got enough time and staff to work out appropriate planned activities. 17 Our prioritised focuses are too much. So it becomes difficult to manage time and resource for our activities. We did not fully delegate responsibility and authority to senior managers and other level of staff in HR work. III. FUNDING AND FUND RAISING In 2000, funding continued to be secured and consolidated to meet the needs of programme operations and activities. In June, one off reserve transfer of GBP68,000 was received from ActionAid India to support the programme in Ninh Thuan province, a new development area in the South. S&C replication scheme was supported by grants from the McKnight Foundation and the New Zealand Embassy in Hanoi. During the year, two training workshops on sponsorship communication were organised for programme staff with an objective of improving the information collection for community reports. Lessons learnt Due to the nature of funding and fundraising function, proposals and reports are required to meet very strict deadlines and donors’ requirements. Failure to do so will result in either missing the chance of getting funds or possible negative relationship with donors. The preparation of proposals and reports so far has met the general standards of donors, but it still requires a lot of energy and efforts of staff concerned. In order to improve this, a number of issues that are pulled out as lessons learnt are as follows: It appears that the proposed and actual budget formats are not consistent. There is also a misunderstanding of ‘budget’ that is used in funding proposal. As a result, the ‘budget’ can be interpreted into three different ways: forecasted budget, approved budget and proposed budget. These have not only caused difficulties for the Funding and Fundraising staff in compiling and preparing financial proposals and reports but also an implication on the transparency value of the organisation. In future, there should be a close co-ordination between programme, finance and funding and fundraising staff on all the finance-related issues. Late submission of reports from programme and department staff has limited the time of Funding and Fundraising staff in editing, revising and tailoring proposals and reports. The implication is clear. Inappropriate time spent to prepare proposals and reports can affect the quality of these documents and the consequent funding for programmes and activities. IV. FINANCE The year 2000 was the first year implementation of ActionAid Finance Strategic Plan. Its starting point was the 3-year plan process in which medium term plan was first time introduced at country programme level instead of the annual plan as usual. The devolution of planning and budgeting to commune level was also taken place in Ha Tinh and Lai Chau. The first cost effectiveness analysis for Ha Tinh was conducted in coincide with the Mid Term Review. This year also experienced the difficulty in recruiting the head of finance position that led to the shortage of staff (the internal auditor) in almost the whole year. This has seriously affected the auditing task. 18 After the first year implementing AA Finance Strategic Plan, some lessons should be learnt for future: Firstly, the 3-year plan should be designed so as it can benefit the annual plan and budget. In order to do that, the contribution from senior management team members becomes very important. And ownership of the process is core as all DAs/departments are responsible for developing their 3-year plan; finance only plays the co-ordinating role in this process. Besides that, the co-ordination between departments whose activities need to be planned at DA level (e.g. advocacy, gender etc.) and related DAs/departments is very important for success. Secondly, the implications of the devolution of planning and budgeting processes should be carefully discussed and agreed among the senior management team in order to maintain the consistency through out the organisation and avoid confusion. Thirdly, the cost effectiveness analysis should be integrated in every programme review as compulsory requirement. This will help finance prepare its plan to get involved in the review from the beginning. And results from the cost effectiveness analysis will form parts of the programme review. This helps the readers easily relate the programme results with their costs. On the other hand, findings and lessons learnt from the analysis should be widely discussed with staff, especially DA staff, for future improvement. Lastly, the involvement of accounting staff to auditing the partners creates opportunities for the shift in the accounting function to meet requirements from the new working approach: work in partnership with partners. This also requires proper training on audit skill and techniques for the relating staff. 17 Section Three PROGRAMME ACTIVITY TABLES I. OVERVIEW OF SON LA PROGRAMME (DA1) INPUTS Savings and Credit Training provided bimonthly to S&C group leaders and commune bank facilitators (CBFs). Internal study tour arranged for VWSG leaders, CBFs to Chieng Mai, one of the best CB. In-country study tour held for DWU staff and AAV S&C staff to Lai Chau. The improved model on bookkeeping system applied in 3 more communes (Muong Tranh, Chieng Ban, Chieng Chung) Another improved model on group structure newly applied in 3 CBs (Chieng Mai, Chieng Mung, Hat Lot). Agriculture 40 plot demonstrations on sloppy lands 50 plot demonstration on dry lands. 16 plot demonstration on multi-purpose gardens. 12 plot demonstration on husbandry. 8 agriculture integrated ecological villages developed 2small-scale irrigation projects completed and 2 other on construction. Paravet activities OUTPUTS OUTCOMES 3904 loans with total loan value of 2,337,365,500 VND Total savings value of 786,575,589 VND Delinquency rate reduced from 15% in Oct ’99 to 9% in Oct ’00 6 out of 12 CBs were improved the bookkeeping system to meet the financial management standard. 3 out of 12 CBs improved on group restructure and started showing some positive results. The DWU and 4 other commune banks (Chieng Mai, Chieng Chung, Muong Tranh, Muong Bon) were independently operated to date (They pay for their own operational costs). 1054 farmers (37% women) participated in trainings on plot demonstrations; 3676 farmers (40%) participated in group meetings/excursions on plot demonstrations. Seeds and fertilizers with total value of 291,660,400 VND from the seed bank used by 3381 HHs. 20 ha of double paddy land irrigated. 2400 buffaloes, 3601 cows and 1958 pigs had immune injections; 662 bafaloes, 421 cows and 1582 pigs treated with recovered rate of 85-90%. 18 Relationship among programme stakeholders was improved. Management capacity and confidence of the DWU staff and CBFs was enhanced. Members of S&C scheme learn a habit to save moneys and learn the way to make use the loan for households’ productive investment. Members were more responsible for repayment on time. The role of partner in programme management increased. Adoption rates of new seeds increased significantly. Productivity of maize and rice increased Income from animal husbandry increased Health Supporting textbooks and allowance for VHW students. Organizing 3-days refresher training courses on malaria prevention for VHWs. Supporting VHWs with medical bags. Supporting District Health Center with cold boxes for keeping vaccine. Water Supply 3 water suppy project completed in Ta Hoc and Chieng dong commune. 7 water supply projects on constructions in Ta Hoc, Chieng mai, Chieng mung, Muong tranh, Chieng ban and Chieng Dong communes. Education Supporting local communities to set up the Parent-Teacher Associations (PTAs) and book banks for primary pupils. Training on participatory methods for PTAs. Facilitating local community and sharing costs for construction of classrooms in primary schools. Conducting education needs survey for Chieng Ve commune and review of education activities for Chieng Dong commune. 51 VHW students of the VHW 9-month training course graduated. 80 VHW students finished 3-month VHW training course. 180 VHWs were trained on malaria prevention. 58 VHWs received medical bags for their operation. 10 cold box for keeping vaccine and a overhead projector for training VHWs were provided to District Health Center. Clean and sufficient water for 131 HHs. The role and responsibility of local authorities in project design and management were reinforced. Water user Associations were formed. Saving time to collect water. Reducing water-caused disease. 04 classrooms for Chieng Dong primary school were put in used from 1st September of 2000-2001 school year. A book bank in Chieng Dong commune is managed effectively by the PTA. A PTA in Chieng Ve commune was formed in August 2000. The PTA of Chieng Ve and Chieng Dong communes was trained on participatory methods. A book bank of 452 set of primary textbooks for Chieng Ve commune was set up in August 2000. 04 classrooms for Chieng Ve primary school are under construction. Improved education results of primary pupils in Chieng Dong communes. Higher enrolment of children at primary school ages. Parents pay more attention to education of their children. 19 Villagers are able to access to basic health care service at their villages that is more convenient than to go to commune clinic center. Epidemic diseases can be discovered and treated more effective at villages Capacity building Training on village/commune development planing by partner. Training new village para vets for communes outside the project area by partner. Demonstration plots on paddy lands for communes outside the project area. Supporting for implementation of irrigation projects and water supply projects. Training agriculture extension workers for commune outside the project area by partner. 48 commune cadres were trained on village development planing. 15 new para-vets were trained and equiped with veterinary medical bags for Chieng Chan commune. 04 demonstration plots on paddy lands for villages of Chieng Chan commune were carried out. 34 agriculture extension workers of communes outside the project area were trained on agriculture extension methods and techniques. An irrigation project and 03 water supply projects were implemented in Co Noi, Chieng Luong and Chieng Chan communes. A report on surveying semi-submerged lands for paddy cultivation in Chieng Luong commune. 20 Partners were strengthened their capacity to prepare plans and implement development activities by themselves. Experiences and lessons from AAV’s programme were used by partners for development activities outside the project area. II. OVERVIEW OF HA TINH PROGRAMME (DA2) ACTIVITIES An extensive Mid-Term Review of DA2 programme in a very participatoty manner was carried out from April to October Workshops on Rights Based Approach Workshop on Advocacy Discussions on AAV Policy Papers such as Infrastructure, Phasing out etc Discussion on revised HRMP Participation on Cua Lo Gender Workshop Expansion of S&C programme into Nga Loc commune New Credit Fund in Nhan Loc commune Consolidation of the programme in other communes Assistance to the Ha Tinh Microfinance group Tender process of Irrigation Projects OUTCOMES Better understanding of the programme of all stakeholders Key lessons and future orientations for the programme during the 2001-2005 period Staff commitment to follow this approach Staff capacity/commitment to apply advocacy in their work Good understanding/awareness of all staff of RBA Contributions to the discussions within AAV Good understanding/awareness of all staff of the need of doing advocacy Contributions to the discussions within AAV Contributions to the discussions within AAV Staff understanding/awareness and approval of these papers Contributions to the discussions within AAV Active participation of all staff and partners Activities in 6 communes with 3,020 members Savings balance of VND281mill; outstanding loans of VND553.46mill Regular meetings with high participation of members Larger and various types of loans meet people’s needs Staff understanding/awareness of AAV HRMP Good gender awareness and immediate application of it in their work/families The Credit Fund model is confirmed More active participation of DWU and CWU in all aspects of the programme Partners and beneficiaries understand better and become more capable in running the programme Better disciplines of members in terms of attending regular meeting, repayment and savings deposits Total funding of VND57mill OUTPUTS Mid-Term Review Reports Two new projects in Phu Loc and Nga Loc commune Lower construction costs than projected 21 AAV’s S&C model is being replicated by the Provincial WU into Vu Quang District A number of local WU official gained systematic knowledge of microfinance Establishing and strengthening Water Users’ Associations IPM Paravet Agricultural extension WUAs established in all 7 communes (76 villages) in Tra Son zone with 8,166 members. All WUAs have been strengthened and become more active 1,380 people trained in IPM 44 farmer-teachers received further training 350 households were trained in veterinary science 30 paravets received further training and 12 of them are active with medicine kits 4,950 livestock received treatment; only 117 failed Locally producing rice seeds in 6 communes involving 535 households. Very positive results were reported in Son Loc and Nhan Loc communes 19,500kg of quality rice seeds was produced Education Health Book banks to all 10 primary schools in and one outside Tra Son zone Reference textbooks to 7 lower secondary schools 357 awards of VND100k each to 336 very poor pupils and 21 poor teachers who performed well 170 preschool and primary teachers have received further on-the-job training A comprehensive survey on preschool and primary education situation in Can Loc district completed in August Support to improve hygienic conditions of two primary schools Toys to all preschools in Can Loc Districts Health motivator network established in 3 communes- My Loc, Nhan Loc and Thuong Loc 22 Formal recognision of Provincial and District Authorities on the rights of WUAs attaining 1/3 of irrigation fees for their operation. Better understanding/awareness of local authorities and people on the need of having Participatory Irrigation Management Active participation of local people in managing irrigation projects People can apply what they have learnt in their agricultural production Reduced expenditures on pesticides and inorganic fertiliser Cleaner environment People feel safer investing in animal husbandry Local paravets become more active Many people know how to raise livestock properly Local production of rice seed won support from both local authorities and people There is a need of specialising the production in certain restricted areas with limited number of producers to ensure good quality of seed Very good work relations with local Education Department, Fund for Promoting Education and related schools Very good cooperation in implementing activities More attention should be paid to Parent-Teacher Associations Better health conditions of local people especially women and children Close cooperation with the District health Centre Provincial HEPR Fund Continuing pilot activities (Irrigation, Extension, Family Planning etc.) in four communes in Huong Son District Preparation for the CSP DA2 Manager participated organisational reviews in DA1, DA2 and Ha Noi DA2 Manager conducted a survey of rural poverty in a southern province of Tra Vinh More people have access to clean water Better clean water supply to more than 10,000 people in the Tra Son Zone Reduced occurrence of water-born diseases Very good cooperation and work relations with District Authorities District Authorities pay greater attention to poverty reduction activities and more capable in carrying out short term development activities Very good work relations with Provincial Authorities Authorities pay greater attention to poverty reduction activities and are more capable in carrying out short term development activities Review reports Trip report Clean water In cooperation with the District health Centre organised 11 training courses on common diseases and treatments for 447 people 9 public water supply stations built for 2,207 beneficiaries in Son Loc commune District Social Development Fund 2,500 poor households received training on agricultural techniques 56 cataract people were operated A new school built in Nga Loc commune 23 III. OVERVIEW OF LAI CHAU PROGRAMME (DA3) INPUTS OUTPUTS OUTCOMES Savings and Credit Regular training and financial support to Women Union of Dien Bien district and Dien Bien Phu Township to run Commune Bank Programme; Training provided to project partners on applying the new policy on savings and loan. Training provided to project partners on changing of report and book keeping system; Support for implementing new policy, new report and book keeping system in 7 communes; In-country study tours arranged for staff and partners ; Agriculture activities Paravet: Support to establish veterinary service network in Muong Pon, Na Tau, Thanh Nua, Muong Phang communs; Lai Chau 1 Commune Bank Programme operated in 5 communes of 115 groups with 2,046 members. Savings balance: VND 448,695,342 Outstanding loans: VND 797,606,100 Lai Chau 2 Commune Bank Programme operated in 5 communes of 93 groups with 456 sub-groups of 2,050 members. Savings balance: VND 279,205,100 Outstanding loans: VND 895,496,200; A ten days – study tour to Son La, Quang Ninh and Soc Son was organized in December for 19 staff including Trust Fund staff, commune bank facilitator and group leaders; 116 paravet practitioners have been qualified from a training programme funded by AAV to service 71 poor villages; 53 veterinary medicine boxes equipped Poor households have been able to access capital for productive investment in agriculture, livestock rearing or to deal with shocks including ill-health or harvest failure; Poor households can build up their own capital through the formation of independent savings groups; The Women's Union has been able to carry out wealth ranking, mobilisation of group membership, monitoring of group activities and supplementary lending from the AAV/Women's Union loan fund . 24 Poor people have access to veterinary services; Encourage of animal vaccination Development and maintenance of village veterinary network Establishment of revolving funds for vaccine and medicines for animal Capacity improvement of the district veterinary station; Agriculture extension: Participatory planning for agriculture extension of rice production, livestock rearing and irrigation system was conducted on March and April in five villages Piloting a programme of improving wet rice cultivation for the poorest people, training on wet rice cultivation techniques was provided for all farmers of five villages of Muong Pon commune. Training for commune and village based extension workers; Participatory planning reports on agriculture extension for 23 poorest villages have been finalised and circulated; 300 households of five villages of Muong Pon commune have been trained on wet rice cultivation techniques; 50 hungry households of five villages of Muong Pon commune have piloted new rice varieties of Bao Thai and Hong Kong in summer crop The agricultural extension network at village level was established in six communes including 12 commune extension workers and 39 village – based extension workers; Irrigation: Water Resource Management programme has been suuported in Muong Pon village of Muong Pon commune Completed design for irrigation project with local authorities’s constribution of 67,000,000 VND in Muong Pon commune has been worked out; Participation of poor people of Muong Pon has been promoted through Water Users’ Association; ; 43 village-based health workers of Muong Phang and Na Tau communes have been trained in health education, disease prevention and treatment of common illnesses and basic equipment and funds for drug banks have provided with them to serve poor communities of 43 villages of 1039 households. Promoted village health network in Mai Son. Poor ethnic minorities of Muong Phang and Na Tau communes have access to basic health care services at village level; Construction works for two water supply projects has been completed to benefit 80 households of Kh’Mu ethnic minorities Time savings realised in water collection. Reduction of water-borne diseases. Daily water usage has been increased Womens’ workload associated with water collection have been reduced; Communities of Muong pon commune have been encouraged to participate through consultation processes held during poverty analysis, programme design and monitoring and evaluation exercises; decentralisation of extension structure through village extension system in Muong pon commune; Agriculture extension services of Muong Pon commune have been promoted through demonstration and farmer training at village level Poor households net income from wet rice production and livestock rearing has been increased in Muong Pon commune; Health Training for village health workers (VHW) trainers on pedagogical methodology carried out in Muong Phang and Na Tau communes Support provided for textbooks and stipends for VHW students. Water Supply Participatory designs of three water supply projects of Muong pon commune have been carried out in June; 2 water supply projects completed in Tin Toc, Huoi Chan villages of Muong Pon commune. 25 Education Piloting REFLECT program has been comleted in Thanh Nua and Thanh Xuong communes; 10 classes of Piloting REFLECT program has been comleted in Thanh Nua and Thanh Xuong communes; 210 adults (30 out of 210 learners are men, the remaining of 180 are women) of poor communities have successfully got their basic education; 11 facilitators being trained in the REFLECT training for trainers; and they have been working efficiently to continue REFLECT piloting programme 60 commune partners’ staff trained on PPP; 60 village PPP reports have been in used by different stakeholders; Participatory evaluation of agriculture programme has been carried out by all of the stakeholders; 17 partners representatives in Dien Bien district are trained in PPP training of trainers;. 12 partners representatives of six communes and 8 representatives of different partners at district level, visited development programmes in Mai Son district of Son La and Tua Chua district of Lai Chau province; Literacy for ethnic minorities in the programme area has been promoted in Dien Bien district; Methodology of illiteracy eradication of REFLECT has been recognised by local authorities at all levels; District Social Development Fund Training course on PPP carried out in 6 communes of Dien Bien district; Supports to practise bottom up planning for development in 60 villages of Dien Bien district; Evaluation of agricultural programme with the participation of all stakeholders was carried out in three communes of Muong Pon, Na Tau and Thanh Nua. HEPR (district level activities) 7-day training course on Paticipatory Poverty and Planning (PPP) carried out in Dien Bien district; Organised study tour to visit development programmes in Mai Son district of Son La and Tua Chua district of Lai Chau province; 26 Bottom up planning for development has been enhanced Dien Bien district; Participation of poor people in planning, implementation of their own development activities have been promoted in Dien Bien district; Promoted district HEPR projects. Improving the capacity of local partners at district and commune levels; The role and responsibility of local authorities in project management reinforced; IV- OVERVIEW OF QUANG NINH PROGRAMME ACTIVITIES Savings and Credit Training provided on CB model modification and book keeping system included for CBs staff in two districts in Fec.00 Established two new Communal banks in Dong trieu in Apr.00. Training provided on delinquency management for two districts and CBs staff in April 2000. 19 of old CBs model have being modified into new model from July to at the end 2000. New loan policy and repayment policy have been introduced to the all members. OUTPUTS Flat method has used to calculate interest in all CBs Financial management standard procedure has applied in all CBs Re structural group with 5 members for each and the name of group to be renamed into cluster The programme has 346 clusters with 9002 members, surplus 2324 members in the year of 2000 Total balance of savings: VND 1,282,581,000 Average value of deposits per member: VND142, 000. Total value of outstanding loans: VND 3,749,479,800. Most loans have been used for raising animals (72%), growing vegetables and fruits (22%) and small trading (3%). 27 OUTCOME Poor women in Quang Ninh have been able to build up their own savings and thus increase economic stability. Loans used for income generating activities have helped improve the lives of the poor and contributed to hunger eradication and poverty reduction. Improving the management capacities of programme staff. V. OVERVIEW OF POLICY RESEARCH AND ADVOCACY INPUTS Education Started 10 literacy classes with 200 learners in Dien Bien District scheduled to finished in July 2000. The same event was implemented in Son Dong District of Bac Giang Province. Conducted monthly trainings for facilitators in two pilot provinces from January to July 2000. Developed and Utilised learning materials: RCLCE collaborated with related organisations (WU, Farmer’s Association etc.) at local and central levels to develop and utilise appropriate forms of learning materials. The programme will support the pilot communes to establish community libraries (one each) with about a hundred of different materials each. Developed and published 5 issues of Bulletin on Literacy with Community Development. Food Security Established a partnership with VACVINA (LNGO) to research household food security in 20 villages in Vietnam Participated in the ACC network for Food Security established by the FAO Hanoi office. Made interventions on participatory irrigation management (PIM) at two government workshops Translated, published and disseminated widely the AA Trade and Food Security booklet Arranged for the AA International Food Rights team to give presentations on trade and food rights at a meeting of the Poverty Policy Learning Group Participated in the Sustainable Agriculture and Natural Resources Management Group. OUTPUTS Started the pilot REFLECT programme in Bac Giang and Lai Chau Provinces. It was launched into 5 communes in Bac Giang and 2 communs in Lai Chau. 22 facilitators for literacy and another 22 facilitators for post-literacy were trained. 20 literacy classes were formed with the total of 439 adult participants 20 post-literacy classes were formed for those who completed their literacy classes with 409 participants. A strategic alliance with the Asia South of the Pacific Bureau of Adult Education has been established. Phase 1 of the joint 200 Village Project to identify issues of food insecurity at household level in 20 communes has been successfully implemented. Together with FAO, SNV and Oxfam Belgique, a Policy Task Force has been set up to work with National Committee for Food Security (NCFS) on policy issues for the National Programme for Food Security. 28 OUTCOMES The work on education is moving steadily towards its goal, with interim objectives already met. RCLCE has been persuaded to be AAV’s partner with full responsibility for the management & implementation of the pilot programme. Local authorities in piloted areas have become supportive to REFLECT pilot programme. They have expressed their commitment to expand REFLECT throughout these provinces. AAV’s reputation and credibility with MOET as an agency with both project and policy work on education has grown significantly. It helped creat more space for dialogue with MOET. The work has also improved general relations between AAV and the local authorities. Good relations have been established with government organisations, NGOs and other donors involved in food security. The Research Institute of Water Resources of MARD has invited AAV to cooperate with them to develop PIM model for example. AAV has gained a reputation as one of the two most active INGO members of the ACC network and is respected for speaking from experience. INGOs and LNGOs are more aware of the links between trade and food security. Microfinance Together with other NGOs and donors to work with the State Bank and other government institutions for setting up a legal framework for community-based microfinance programmes. With the State Bank organized two workshops, one in Hanoi and one in Ho Chi Minh City to increase policymakers understanding of micro finance; Offering comments to the first Draft of the Government Degree on Banking Services of Nonbanking Institutions. Multi-Lateral Development Banks (MDB) & HEPR Researched the World Bank’s policy agenda and initiated engagement with the World Bank by attending their meetings/workshops. Regularly engaged with MOLISA, MPI and MOFA to discuss MDB issues as well as offered comments/inputs in their HEPR and development strategies Lobbied for the participation of AAV and other INGOs and LNGOs at the Sapa Retreat on the Comprehensive Poverty Reduction Strategy, and facilitated group discussions on governance and participation, and on agricultural development. Countinued to facilitate the Poverty Policy Learning Group for bringing INGOs and LNGOs interested in macro policy issues to build their capacity through a series of presentations and workshops HEPR Programmes & Others Conducted PPA exercise in Ha Tinh Province to help articulate Ha Tinh HEPR strategy and formulate the WB’s poverty report. Held workshop on Challenges and Issues in Poverty Alleviation in Hai Phong. Participated in the poverty consultative group working A Government Degree on Banking Service for Non-banking Institutions has been drafted and widely circulated for comments. There has been an improvement on mutual understanding between policy makers and micro finance practitioners, thus making a good contribution to the formulation of a proposed regulatory framework for micro finance institutions. Policy makers are aware of the importance of micro finance and recognize the need for a legal framework. AAV gained in credibility with its partner INGOs and with those governmental bodies involved. At provincial level, the status of Commune Banks has increased. INGOs and LNGOs have increasingly become interested in macro issues regarding pro-poor development strategies of Government and MDBs. AAV become one of active members of several groups and network for poverty reduction purposes, such as the Policy Task Force Group, Policy Learning Group, Civil Society Working Group etc. Relationships improved between INGOs and SDOs, and between NGOs and MDBs aimed at critical engagement on MDBs’ pro-poor assistance strategies. Ha Tinh PPA report with in-depth insight into the views of poor people on the causes of poverty, coping strategies, roles of local institutions in attacking poverty, and their needs and priorities published. AAV has become well recognised by the government and donor community regarding our experience and commitment to attacking poverty. Participatory approaches have gained preliminary acceptance among local authorities at different levels. AAV has been approached by MOLISA to assist with 29 with government organisations and donors on poverty alleviation. Worked with mass media on approaches for disseminating information on poverty reduction. Some recommendations from the Ha Tinh PPA report were incorporated in World Bank reports, “Attacking Poverty” and “Voices of the Poor.” A video on poverty alleviation in Ha Tinh Province made reflecting the views of the poor. AAV representative discussed poverty alleviation strategies on nation-wide Vietnamese TV. 30 participatory trainings for local authorities and HEPR staff and field staff in Ha Tinh are seen as resource people in PPA work. Relations with donors and government ministries have been further developed. VI. OVERVIEW OF HUMANRESOUCES AND ORGANISATIONAL DEVELOPMENT INPUTS Policy/Decision making Policy review not only on the basic regular(every 2 years) but also when it will become necessarily. Policy review have been involved by all level of staff Other level of staff are invited to attend the Management meeting. Capacity building/Training Training provided regularly and based on needs to AAV staff and partners Training on management skill for all senior managers. Complete capacity building needs analysis Learning climate Workshop for Values, behavioural Learning groups’ meeting for a vision of our idea in learning organisation and sharing feedback among senior managers Progressive information Internal bulletin with brief new from each department Internal communication meeting in DAs and HN office OUTPUTS OUTCOMES Salary review with effect from 1st Jan 2000 Staff workshop for all kinds of review 2 staff from prog and support function are invited to the M.M by turn in Alphabel. Staff in all DAs and partners were sent to training courses in NGO TP or AIT 2 week of management training for all senior managers in Danang Capacitybuilding need analysis workshops are conducted in all DAs and Hanoi office. Workshops in all DAs and Hanoi office 2 meetings Monthly or quarterly Bullentine. Monthly internal communication meeting with Question and answer section. 31 Updated and reasonable policy system within the organisation. Involve everyone in policy making and decision making Participatory in management meeting. Knowledge and skill among AAV's staff and partners was improved. Provide and strengthen management skill and experience for senior managementlevel. To improve training quality and base on really need of staff and people. Working and relationship are improved toward learning. Improve understanding each other in work and relationship/ Team building purpose. All departments, DAs are well aware of what happen within and outside AAV Better communication and healthy working environment. Structure and HR issues Job description review for staff base on the need and their request. Staff counseling for gaps identification in term of structure, working cooperation and coordination. Competency workshop for all staff who have staff to be managed Inter-learning At DA level and some Hanoi staff Quarterly staff counselling for Hanoi based staff and every six month for DAs staff. Competency workshop in Hanoi for 2 days Meeting with other INGOs and NGOs Exposure plan for year 2000 Meeting with NGO TP, Oxfam UK, SCF UK, CRP to share and discuss onconsultancy rate, capacity building, partner and partnership Staff were sent to other CPs and DAs for visit and learning 32 Staff's job description have updated accordingly. Open discussion on gaps of current procedures Complete JD and identify management gaps and needs for capacity building. Do the survey on common things and share each other Improve induction, sharing and learning VII. OVERVIEW OF FUNDING AND FUND RAISING INPUTS Applied for funding to the New Zealand Embassy for replication programme in Quang Ninh. Negotiated transfer of 1,000 child sponsors from ActionAid India to community sponsors for Son La Completed reports to DFID, DFID-SEA, NLCB, McKnight Foundation, AusAID, New Zealand Embassy and community sponsors. Prepared proposal (in collaboration with AAUK) to McKnight Foundation for further 3 years support to replication programme in Quang Ninh. Prepared proposal to Jersey Overseas Aid (JOA) for support to the pilot REFLECT program in Bac Giang & Lai Chau provinces. Conducted Output to purpose review of Ha Tinh for DFID-SEA Negotiated with DFID for revised reporting requirements Conducted training workshop on sponsorship communication for DA managers and project staff Recruited Funding and Fundraising Coordinator Participated in regional sponsorship workshop Acted as regional representative on the International Funding Planning System Participated in UK Marketing Review Produced quarterly report to PACCOM Participated in the Prince of Wales Business Leaders Forum corporate social responsibility project OUTPUTS US$10,000 received from the New Zealand Embassy to support replication in 2000. 1,000 Sponsors transferred to Son La All donors and sponsors were provided with timely and good quality reports on the programme(s) they support. Awaiting funding confirmation from McKnight Foundation. Awaiting funding confirmation from JOA. Review results presented at DFID-SEA workshop Revised reporting requirements accepted by DFID 2 DA managers and Son La field staff received training. Vietnamese national took over responsibility for funding and fundraising Increased understanding of sponsorship in AAV and of AAV in other programmes Comprehensive and timely feedback on the system provided to the UK by Asia programmes. A programme perspective represented in the Marketing Review PACCOM report submitted to government in full and on time Full member of corporate social responsibility project 33 OUTCOMES Continued expansion of savings and crecit scheme. Son La funding secured until phase out at the end of 2003 Maintained and developed positive relationships with new and existing donors and sponsors. Verbal agreement from DFID-SEA of second phase of funding for Ha Tinh More useful reporting agreed with DFID for Son La programme. Improved information collection for community reports. Further progress in nationalisation of posts Strengthened linkages and understanding between AAV and other Asia programmes Asia programme concerns and requirements reflected in the design of the system Contributed to further decentralisation and new direction for AA Marketing activities. Positive relations with PACCOM maintained Increased understanding of corporate social responsibility issues and contributed to improved conditions for workers in the footwear industry VIII. OVERVIEW OF FINANCE AND ADMINISTRATION Internal changes (how we do things) External changes (as a result of our work) The first time 3 year plan process in AAV was coordinated by Finance. Medium term planning and budgeting. Linking expenditures with objectives set out in FPT. Setting up costs structures targets for the whole organisation. Updating local Financial Procedures and Policy Manual toward giving more flexibility to managers . More flexibility for managers in managing and monitoring her/his budget as s/he is given authority to spend up to 10% more than budgeted or transfer budget cross activities. Decentralisation from CD to manager in term of asset management as disposal of fixed asset could be authorised by manager together with internal auditor. Decentralisation from CD to manager in term of selecting the contractor as DA manger and HoF form part of tender committee instead of CD. Staff, especially at DA level, were involved in planning and budgeting so they are more accountable and motivated. Increase the understanding of staff on cost centre , budgeting and planning. Budget was shifted from sectoral approach to communal approach so it more responding to the needs of the community. Financial and operational aspects were combined together for easier management. Block budgeting was encouraged to use for more flexibility and realistic. Performance measures were first used to indicate how well the work go. This causes some implication in DA structures, staff responsibility and may be remuneration. Linking activities with their costs and their impacts on the community. Deeply looking at trend of DA costs over long period to find out whether the DA went in the right direction. Comparing the same activities implemented by AAV and partner to analyse why differences exist. Deeper understanding of staff on financial policies and procedures. New staff get familiar with accounting system from beginning. Accountant had to go for internal audit. Internal audit has not been conducted on regular basis resulting the risk of irregularity happen. Annual budget 2001 – commune based budget was introduced with the shift to new way of working. Cost effectiveness analysis was initiated for DA2. Finance induction and training. No internal auditor in place for almost whole year. 34 Appendix One: LIST OF AAV STAFF NAME TITLE Hanoi office 1. Ramesh Khadka 2. Juliet Edington 3. Pham Van Ngoc 4. Emma Woodford 5. Le Thi Lan 6. Pham Thuy Anh 7. Lam Phuong Nga 8. Phan Duy Toan 9. Duong Van Thieu 10. Che Phong Lan 11. Nguyen Tat Quan 12. Vu Ngoc Anh 13. Ngo Duc Minh 14. Ha Thi Quynh Anh 15. Luu Quang Dai 16. Tran Ngoc Tue 17. Pham Nguyet Linh 18. Ngo Thi Minh Huong 19. Tran Lan Huong 20. Nguyen Hong Ha 21. Le Thu Huong 22. Nguyen Huyen Minh 23. Nguyen Duc Thang 24. Pham Duc Uy 25. Bui Ngoc Thanh 26. Doan Minh Tram 27. Bui Hanh Phuc 28. Nguyen Ho Nam Hatinh Office 29. Le Van Dinh 30. Tu Thi Phuong Nga 31. Nguyen Thi Huong 32. Nguyen Huy Ha 33. Nguyen Thu Hien 34. Vo Cong Hoan 35. Phan Le Thuy 36. Phan Thi Lan 37. Nguyen Huy Tuan Country Director Funding and Communication Manager PRAD Manager Programme Co-ordinator for Quality &Design Microfinance Coordinator HR/OD Manager HR-OD Officer Son La Programme Coordinator Senior Project Officer S&C Project Officer On study leave Ha Tinh Programme Acting Coordinator Lai Chau Programme Coordinator Agriculture & S&C Project Officer Southern Programme Coordinator Head of Finance Accountant Internal Auditor Office Administrator Office Administrator Funding & Fund Raising Coordinator Assitant Accountant Head Driver Driver Driver Cleaner Guard Guard S&C Field Manager S&C Field Officer S&C Field Assistant S&C Field Assistant Field Accountant & Monitoring and Evaluation Agri. Field Officer Health Field Officer Administrator./Accountant Guard 35 38. Phan Thi Ha 39. Nguyen Dinh Thieu 40. Nguyen Thi Thanh Son La Office Cleaner Driver Agricultural Project Officer 41. Lo Van Tha 42. Cam Van quy 43. Nguyen Van Thang 44. DaoThi Thuy 45. Nguyen Bich Ngoc 46. Leo thi Hang 47. Lo Duc Hop 48. Vu Thanh Binh 49. Pham Thi Ly 50. Giang Thi Diep 51. Dao Thi Phuong Lai Chau Office 52. Khoang Thi Phan 53. Nguyen Phuong Anh 54. Lo Thi Thu 55. Dieu Chinh Ngoan 56. NguyenVan Nhien 57. Vu Dinh Loi 58. Lo Hong Phong 59. Lo Thi Oi (Huong) 60. Le Hai Trung S&C Senior Field Officer S&C Field Officer S&C Field Officer Senior Field Accountant Field Accountant Field Officer Field Officer Guard Cleaner Cook Administrator/Accountant Field Officer Administrator/Accountant Field Officer Field Officer-Team Leader Field Officer Field Officer Field Officer Field Officer Guard 36 Appendix Two: LIST OF AAV’S REPORTS AND DOCUMENTS PRODUCED IN 2000 Category/title Programme/Monitoring and Evaluation Author Date Agriculture Extention: Farmers and Adoption Duong Van Thieu of Improved Techniques – Mai Son district, Son La province. Ha Tinh Desk Review, Can Loc District, Ha Kate Dunham Tinh Province. ActionAid Agriculture Programme Mid-Term Review, Vietnam Can Loc District, Ha Tinh Province. February 2000 Education Activities in Mai Son district, Son La province (in Vietnamese). Nguyen Van Dao et al. June 2000 Improved Model of Commune Banks in 03 communes: Hat Lot, Chieng Mung and Chieng Mai, Mai Son district, Son La province. Le Thi Lan et al. June 2000 Phan Duy Toan et al July 2000 Pham Van Thieu, Nguyen Hong Dieu Chinh Ngoan Nguyen Van Dao July 2000 Education survey in Chieng Ve commune, Mai Son district, Son La province (in Vietnamese) March 2000 July 2000 Education support programme of AAV in Dien Bien District, Lai Chau Province. A participatory Mid-Term Review of Ha Tinh Integrated Rural Development Programme ActionAid Vietnam August 2000 Advocacy in ActionAid Vietnam, a Review of the Period 1998 – 2000. Hilary Coulby December 2000 Evaluation of Son La Rural Development Programme over the period 1997-2000. General documents Vuong Duy Quang December 2000 ActionAid Vietnam March 2000 2000 Management Plan 37 38