Saravanan Kaliappan
B 12-02, Palm Court, Brickfields, Jalan Berhala, 50470 – Kuala Lumpur, Malaysia
Contact Information
Mobile: +60.19.3852470
Email: kschennai@hotmail.com
Home: +60.3.2273 0179
Office: +60.3.2332 3333
Other Information
 Indian National

Married
Profile
Over 8 years of experience in the field of software engineering, which covers all
the components of the software delivery lifecycle, software requirements workshop,
system designing, software development, system integration, software testing, end-user
training, technical and business documentation and support
Platforms
HP Unix
Windows NT/XP
Business Knowledge
Telco CRM Solutions
Large Data Warehouse
ETL Solutions
Product demonstration and Technical
support for customers and end-users
Technical Training & Handover
Areas of Interest
CRM Solutions
Data Warehouse,
ETL Solutions
Skill Set
Database Administration (Oracle)
Unix Programming (HPUX)
Microsoft Technologies
Programming Knowledge & Experience
Oracle DBA, PL-SQL, Pro*C,
Database Performance Tuning (Oracle),
Clarify CRM, Arbor/Kenan FX Billing System.
Unix shell scripts,
Informatica
Crystal Reports and Brio Reports
Personal Strengths
Pro-active team member
Open to explore & learn new skills in short time
Strong believer of team strength
Trainings Obtained


Oracle 9i Database Administration – 3 Weeks Full-time Course in Year 2004
Oracle Corporation, Malaysia.
Sponsor Hewlett-Packard Consulting, Malaysia
Informatica – One week Full-time Course in Year 2004
Info-Alchemy Corporation, Philippines, conducted in Malaysia.
Sponsor Hewlett-Packard Consulting, Malaysia
Certifications

Oracle 9i – Oracle Certified Associate (OCA)
Work Experience

Adnit Resources Sdn Bhd. Kuala Lumpur, Malaysia (Sep 2000 – Till Date)
Senior Consultant for Hewlett Packard Consulting & Integration, Malaysia,


ADN International Pte. Ltd., Singapore (Feb 2000 – Aug 2000)
Technical Consultant for Hewlett Packard Consulting & Integration, Malaysia,
The Fourth Dimension I.T.Co. W.L.L. Safat, Kuwait (Oct 1998 – Mar 1999)
Programmer.

Shri Lakshmi Computers, Madurai, India (Dec 1993 – Sep 1998)
Freelance Consultant.
Resume: Saravanan Kaliappan
Updated: March 8, 2016
Page 1 of 3
Education

Arulmigu Kalasalingam College of Engineering, Madurai Kamaraj University, Madurai,
India
B.E., Computer Engineering, June 1990.
Awards
 2005: Recipient of Appreciation Award from HP Consulting, Malaysia for the
outstanding contribution for the Kenan Integration.
 Got Appreciation from Managing Principal, Enterprise Application Services, Hewlett
Packard for the in-depth technical knowledge in the CRMS project.
Experience Summary
 6 years of Telco industrial experience and worked on the following Telco products for
all the major Telcos in Malaysia. (Telekom Malaysia, Celcom Malaysia, Digi
Telecommunications)
 Large Data Warehouse Implementation
 Arbor, Kenan Billing Systems
 Operational Data Store Solutions
 ETL Solutions
 Marketting Decision Support System
 Complaint Management System
 New Billing System - Porting

6 months functional experience in a company which is one of the key internet service
provider in Kuwait.

More than 4 years of part-time freelance experience involved in medium sized
projects using Visual Basic, MS Access and Crystal Reports in Madurai, India.
Experience Details
Organization Hewlett Packard Consulting, Kuala Lumpur, Malaysia
Designation
Senior Consultant
Client
Celcom Malaysia Sdn. Bhd.
Project
Prepaid ODS
Employer
Adnit Resources Sdn Bhd.
Duration
Nov 2005 – Till Date
Team Size
5
Environment Oracle 10g, Cognos, HPUX, PL/SQL
 A ODS system to provide the business with day-to-day operational reports
Role
 Identifying the data sources and design the data extraction with data mappings
 Design the ETL module
Organization Hewlett Packard Consulting, Kuala Lumpur, Malaysia
Designation
Senior Consultant
Client
Celcom Malaysia Sdn. Bhd.
Project
Kenan Billing System – External Systems Integration
Employer
Adnit Resources Sdn Bhd.
Duration
Feb 2004 – Oct 2005
Team Size
10
Environment Oracle 9i, HP-UX, PL/SQL, Arbor-Kenan Billing System, Clarify CRM
 A Major billing system upgrade resulting in major changes in the external systems of this
leading mobile service provider in Malaysia.
Resume: Saravanan Kaliappan
Page 2 of 3
Updated: March 8, 2016
Role
 One of the key consultant involved in the external systems integration.
 Handling the ETL portions for the major systems like CRM, ODS, Clarify
Organization Hewlett Packard Consulting, Kuala Lumpur, Malaysia
Designation
Senior Consultant
Client
Telekom Malaysia Sdn. Bhd.
Project
SMART 2– Complaint Management System
Employer
Adnit Resources Sdn Bhd , Malaysia
Duration
August 2003 – Dec 2003
Team Size
10
Environment Oracle 9i, HP-UX, HP Process Manager, PL/SQL
 SMART 2 is an enhanced version of SMART to manage additional complaints from the
Telekom’s Data Services. Rather SMART handles only the Telephony and Maypac related
complaints.
Role
 Handle the data requirements which involves Telekom’s Legacy systems.
Organization Hewlett Packard Consulting, Kuala Lumpur, Malaysia
Designation
Technical Consultant
Client
Celcom Malaysia Sdn. Bhd.
Project
Customer Relationship Management System (CRMS)
Employer
Adnit Resources Sdn Bhd , Malaysia
Duration
September 2001 – July 2003
Team Size
30
Environment Oracle 8i, PL/SQL,, Pro*C, Constellar, SLP
 A complete CRM solution implementation
 Including Call Center Integration, Campaign Management, Churn Management, Fraud
Management System, Bad Debt etc.
Role
 Involved in the ETL process
 Delivered the most efficient solution to meet the data requirements on time
Organization Hewlett Packard Consulting, Kuala Lumpur, Malaysia
Designation
Technical Consultant
Client
Celcom Malaysia Sdn. Bhd.
Project
Marketting Decision Support System(MDSS)
Employer
Adnit Resources Sdn Bhd , Malaysia
Duration
Mar 2000 – Dec 2000
Team Size
5
Environment Oracle 8, HP-UX, PL/SQL, Shell Scripts,
 A data warehouse system catering both postpaid and prepaid.
Role
 Key person involved in the development and implementation.
Organization The Fourth Dimension I.T. Co. W.L.L. Kuwait
Designation
Progammer
Project
Internet Management System
Duration
Oct 1998-Mar 1999
Team Size
3
Environment Visual Basic, Crystal Reports, MS-Access
 Software developed to maintain the internet users and their accounts..
Role
 Involved in the design and development.
Resume: Saravanan Kaliappan
Updated: March 8, 2016
Page 3 of 3