I FT S M E M B E RS – E X E C U TI V E S U M MA RI E S O F RE P O R TS British Geological Surve y Accredited: October 2004 BGS has demonstrated that it trades in information in a very open and fair manner. A willingness to share information with the wider public as well as the academic and commercial sectors is well entrenched within the organisation. There was also much evidence to show that BGS proactively encourages the re-use of its information. All BGS customers are treated fairly. There is a small and varied value-added reseller (VAR) customer base which does make it harder to ensure complete consistency between these customers. However, there was evidence that principles of fair pricing and consistent terms and conditions were applied. There are some areas of information trading for which the report does make recommendations. In particular, BGS does need to be more transparent about policies and procedures. It is also important that BGS has a complaints policy empowered to consider complaints about information trading and licensing. However, based on the evidence seen, BGS has sufficient policies and practices in place to allow it to be accredited to the IFTS. It is expected that BGS will make progress towards meeting the recommendations of the report in order to strengthen the IFTS commitment. Central Office of Information Not accredited Based on the findings of the verification, it is not possible for OPSI to accredit COI to the Information Fair Trader Scheme. A number of areas were identified which will need to be strengthened. It is recommended that COI work through the recommendations and that a re-verification takes place in mid 2005. OPSI are willing to assist COI in meeting these recommendations. The main findings of the verification team are: Commitment: The Chief Executive is urged to make his commitment to Information Fair Trading as soon as possible. Openness: Although COI is open in allowing the re-use of information, it is limited by not knowing what information it holds and is responsible for. Fairness: COI policy is to treat all customers fairly. However, it was difficult to assess the level of fairness achieved under the current arrangements as there was not enough written evidence available. Transparency: There is a lack of transparent internal policy guidance for the administration of Crown copyright. There is no customer guidance relating to the reuse of information at all. In particular, more guidance is needed about what Un l oc k in g t he p o te n ti a l of pu b l ic s ec t or inf or m atio n a t ww w. o ps i. go v. uk information is available for re-use and the licensing arrangements which will apply. Some information needs to be provided on both the COI website and the websites of the two externally managed archives. The contract for the provision of the photo archive also needs reviewing before it is renewed as it contains inaccurate clauses on the subject of copyright ownership. Compliance: COI has no policy relating to the re-use of its information or its obligations under the delegation of authority granted by the Controller of HMSO. COI needs to review this situation urgently. Challenge: COI currently has no complaints policy. It will need a process for handling any complaints received about its licensing activity. Driving Standards Agenc y Accredited: April 2004 Overall we are satisfied that the DSA is licensing Crown copyright information according to IFTS principles. A genuine commitment has been made to trading in DSA information fairly and significant progress has been made in implementing the necessary changes needed to meet this commitment. In particular, we were impressed with the terms and conditions of the standard licences. However, the recommendations show that there are some areas which do need to be improved. These include: the need for a transparent and public policy in relation to the treatment of DSA’s own publications; the resolution of discrepancies in some legacy licensing agreements ; a comprehensive complaints policy which can handle complaints about licensing and copyright policy; and, the need for a policy in relation to endorsements and the use of the DSA logo. Environment Agency Accredited: November 2004 The EA, and in particular the Data and Exploitation Unit (DIEU), have made good progress towards setting up a framework for the exchange and licensing of EA information for reuse. The EA has set up licensing structures and put systems in place to handle activity such as data dissemination and customer contact. During the verification process, we came across some significant issues, which do need addressing in order to ensure the commitment to Information Fair Trading is achieved and maintained. The policy regarding public sector data exchange, and the need for a comprehensive pricing policy were of particular concern. We recognise that information trading is relatively new to the EA, and whilst it does not currently have in place all the policies and practices we would expect, it is actively working towards developing and implementing them. The EA should now work towards implementing these recommendations in the report. As part of the continuing IFTS process, progress will be monitored by OPSI. Un l oc k in g t he p o te n ti a l of pu b l ic s ec t or inf or m atio n a t ww w. o ps i. go v. uk Fire Service College Accredited: February 2005 The College has shown an impressive commitment to fulfilling the principles of the Information Fair Trader Scheme. It has obviously looked at the criteria for accreditation in great detail. It has spent time and resources in developing the infrastructure and skills needed to encourage the re-use of information. As this is a new activity for the College, it is not yet possible to assess how this will work in practice but there is nothing to suggest that licensing and pricing policies will not be implemented properly. This will be something which OPSI may concentrate on when it is time for the College to be re-verified in a few years time. The College has achieved a high level of compliance and will become an accredited IFTS member. Openness: In principle the College has an open approach to allowing re-use of information. Although it does not currently allow course material to be licensed, it is looking at ways of doing this in the future. It is very important the College looks seriously at this as not licensing this information could be seen as a lack of openness. In the event that the course material is not licensed for re-use, this will need to be publicly justified. The College should also ensure that it formally considers intellectual property ownership when carrying out work under joint agreements or with external funding. Fairness: The principle of fairness is built into the licensing and pricing policies. It is important that all staff appreciate the need to treat all customers equally as it is not appropriate to give particular groups special treatment. If franchising of course material does develop then the College will need to ensure that selection criteria are fair and that competition issues are considered. Transparency: The College has put a comprehensive and impressive set of guidance about the re-use of information on the website. The College should consider including some guidance about what information is actually available for re-use. Compliance: The College has put in place the infrastructure and policies needed to carrying out licensing in an open, fair and transparent way. The setting up of the Licensing and Franchising Unit and the steering group are particularly commended. It is hoped that these sound principles will be transferred in practice. Challenge: The College has a complaints process which is published on the website. Land Registry Accredited: January 2004 The Land Registry is very new to information trading. It is attempting to be pro-active in developing policy and practice at an early stage, and the report does take this into account. While there is some lack of transparent policy and consistency in important areas such as pricing, which could lead to unfairness, we recognise that the Land Registry is actively committed to developing its information business in line with its Information Fair Trader commitment. The Land Registry should therefore be accredited to the Information Fair Trader Scheme. We have made a number of recommendations aimed at strengthening the Land Registry’s commitment. While some are suggestions, others are considered vital. We have identified the main areas for change as: Un l oc k in g t he p o te n ti a l of pu b l ic s ec t or inf or m atio n a t ww w. o ps i. go v. uk Openness: Come to a conclusion as to what information is and is not available for re-use and issue policy statement to support this. Fairness: Promote adherence to policy and minimise discretion. Fairness: Bring to an end the practice of providing information free of charge to local and central government bodies. Transparency: Develop and publish policy guidance on Crown copyright, licensing, pricing, standards of fairness and terms and conditions. Transparency: Consider formalising licensing regime for bulk data and review whether Click- Use is the most appropriate mechanism for licensing Bespoke reports. Transparency. Review Land Registry website. Met Office Re-accredited: November 2004 The Met Office has made some very good progress in some important areas. In particular the introduction of a pricing policy and guidance on licensing is a positive change. The website has also been reviewed and now contains a lot more information about licensing, making the process more transparent. There is a real sense of commitment towards information fair trading from senior policy makers and the Chief Executive. There are some areas which do need to be looked at in more detail and for which recommendations have been made. In particular the policy and practice surrounding discounts does need to made fairer and more transparent. It is also important that some system of internal review of licensing agreements be set up in order to ensure compliance. The current system of filing also makes it very difficult to establish an audit trail and was something which did make the IFTS verification challenging. Although there has been a programme of training about the importance of licensing and copyright, account managers still work in a culture of ‘sales’ rather than licensing. This does cause some conflicts with the principle of fairness. It has been recommended that an IPR Manager be appointed and this would be an important step in emphasising the importance of licensing and copyright to the Met Office business. Overall, it is clear that progress towards meeting the IFTS commitment has been made and although there are some areas which need further work, the Met Office will be accredited to the Scheme. Ordnance Surve y Accredited: April 2003 OS has made considerable efforts to put itself into a position in which it can meet its commitment to Information Fair Trading. We note a number of very positive aspects of the current position: A major effort is being put into the rationalisation of the format and content of agreements with licensed partners, to eliminate inconsistencies which have developed in the past. The whole licensing and pricing structure for partners is being reviewed, with a view to making it clearer, fairer and more comprehensible. Un l oc k in g t he p o te n ti a l of pu b l ic s ec t or inf or m atio n a t ww w. o ps i. go v. uk The parts of the website dealing with copyright and licensing have undergone considerable revision in order to make them clearer and easier to use. We noted the emphasis put on achieving simplicity, equity and transparency across the whole organisation. We believe that the introduction of the Pricing and Trading Group some eighteen months ago with the purpose of developing consistency across the whole organisation is a major strength. The commitment to Information Fair Trading is recent. In addition the organisation has started on but not completed the initiatives mentioned above. OS acknowledges that there is more to do in respect of Information Fair Trading. As to be expected we would like to see a number of changes to strengthen the commitment which has been made. As a result of the work that we have done we are able to conclude overall that in our opinion OS has made great progress in putting in place decision-making, culture and administrative structures which all encourage the delivery of its commitment to Information Fair Trading. We have identified a number of areas where we see change as being important, particularly with regard to: Implementation of the new structure for Licensing Fees and Royalties; Transparency of pricing and costing; Justification for minimum annual royalty payments; Enforcement of minimum annual royalty payments; and Improvements to the website. We have made a number of recommendations aimed at improving achievement of the commitment and providing further assurance, including on the above matters. While our opinion is not conditional upon implementation of those recommendations, we are of the view that they would help OS to make further progress. Ordnance Surve y of Northern Ireland Accredited: September 2004 We were impressed with the way in which OSNI is administering its licensing activity. In particular, OSNI has shown itself to treat all customers equally and fairly. It is proactive and open with the information it produces and actively works to combat breaches of copyright. OSNI has also taken upon itself the task of educating government departments and other re-users about Crown copyright and this is highly commended. We do have some recommendations, mainly in relation to the level of internal and external transparency. Most OSNI policies are clear, although some do need to be written and published. The licensing section of the website also needs to be made clearer for customers and to include more guidance on the different types of agreement available. A full list of recommendations can be found in the report. Overall, OSNI has shown that its information policy and licensing activity fulfil the requirements of IFTS and OSNI is therefore accredited. Un l oc k in g t he p o te n ti a l of pu b l ic s ec t or inf or m atio n a t ww w. o ps i. go v. uk Registers of Scotland Accredited: September 2004 Registers of Scotland has demonstrated that it has appropriate procedures in place to meet the principles of fairness, openness and transparency. We were particularly impressed by the level of openness Registers of Scotland has towards those wishing to re-use its Crown copyright information. There was also a strong commitment to treating all customers fairly in terms of charges and conditions. In addition, there is a lot of guidance available for potential re-users about available data and the general pricing policy which applies. There are some recommendations which we would like to see put into effect and these can be found in part four of the report. In particular, we recommend that where there are exceptions to normal policy, these are explained and published, an example being the refusal to license an entire register. This document is located at: www.opsi.gov.uk/ifts/ifts-members-executive-summaries-of-reports.doc Un l oc k in g t he p o te n ti a l of pu b l ic s ec t or inf or m atio n a t ww w. o ps i. go v. uk